Total 17,187 food beverage service job vacancies in Customer Service category in Singapore

Roles & Responsibilities:

1) To provide excellent customer service and serve from your heart

2) Follow up consultation with customers with regards to their treatments and products purchased

3) To promote current promotions and products to customers without hard-selling tactics

4) Other ad hoc duties assigned by the management from time to time

5) Handle phone calls and booking of appointments

6) Handle customer feedback and enquiries

7) Respond to customer calls and answer questions about products and services

Requirements:

1) Min. GCE N/O Level

2) Sales driven and result oriented

3) Good communication skills, written, verbal and interpersonal

4) Cheerful and outgoing personality

5) Able to speak English and Mandarin fluently

6) Enjoy serving customers with heart and passion

7) Receptionist/ Customer Service Experience preferred

8) Willing to work retail hours, weekends & public holidays

• Working Location: West / Central / East / North
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end May 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Service Technician (Electrical/Electronic)
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 2800 + Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the Sales and Project teams
• Perform general servicing, repair, testing, and troubleshooting of industrial electrical products
• Carry out site works as and when required

APPLY NOW!!!

• Min. NITEC certificate in Electrical / Electronic Engineering
• Experience in related field is a plus
• Training provided to an inexperienced candidate
• Able to work independently and a strong team player

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65890 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Well Established Japanese MNC Plastic Automation Systems Company

• AWS + Variable Bonus + Excellent Welfare

• Working hour: 8:30am - 5.30pm (Monday - Friday)

• Company located at Potong Pasir

Job Scope

• Install, modify, service, and upgrade equipment in accordance with maintenance and service agreements and technical specifications.
• Perform regular maintenance, preventive and corrective maintenance on customer equipment to maintain equipment reliability.
• Maintain accurate service records, monitor the performance of equipment, and notify senior engineers of recurring problems.
• Understand and practice factory diagnosis and preventive maintenance activities.
• Understand solution items and make proposals to customers.
• Perform other related ad-hoc tasks as assigned by management from time to time.

Requirement

• Diploma in Electrical & Electronics, Mechanical, Mechatronics Engineering or equivalent
• 2 - 4 years of equipment service, repair & maintenance working experience in Manufacturing Industry is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier and hydraulic at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port (ship owner, ship manager / Shipyard – DDW Pax ocean, ST Marine, Keppel / Industry – sewage treatment, Jurong & Kranji / Spares & equipment supplier / Engineer solution)
• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer on status of our offer
• Co-ordinate with repairer & customer for any claims, dispute or complaint on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practice and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66233 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Photocopiers Supplier
• Position Title: Service Technician (Photocopier)
• Working Location: East – Aljunied
• Working Hours: 5.5 days (Mon – Fri 8.30 am – 5.30 pm; Every Sat 8.30 am – 12.30 pm)
• Salary Package: Up to SGD 2400 + AWS + Monthly Incentive
• Duration: Permanent

Key Responsibilities

• Install, maintain, and repair photocopier equipment at various client locations.
• Conduct diagnostic tests to identify and resolve technical issues.
• Perform regular maintenance checks and service to prevent future malfunctions.
• Provide training and support to users on how to operate photocopier machines effectively.
• Manage inventory of parts and supplies, placing orders as necessary.
• Keep detailed records of services performed, parts used, and time spent on each job.
• Offer exceptional customer service, respond promptly to service calls, and maintain professional communication with clients.
• Keep up-to-date with the latest developments in photocopier technology.
• Comply with all safety standards and regulations related to equipment servicing.

APPLY NOW!!!

• Min. N level
• Min.1 year of practical experience in servicing
• Training provided to inexperienced candidate
• Must possess own motorbike
• Reporting to the office is only necessary in the morning

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66086 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/Organization Type: Food & Beverage (F&B)
• Position Title: Service Crew/ Outlet Staff (front end)
• Working Location: Locations across the island
• Working Hours: 6-day workweek – rotating shift (Shift 1: 7 am - 5 pm, Shift 2: 12 pm - 10 pm)
• Salary Package: Competitive Base Salary + OT + Quarterly incentive + Yearly Bonus
• Duration: Full-Time, Permanent

Key Responsibilities

• Greet and attend to walk-ins.
• Take orders in POS system, serve customers, and clear tables.
• Provide excellent F&B service to guests.
• Maintain a high level of customer service.
• Maintain a high level of cleanliness throughout the outlet.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Demonstrated passion for the F&B and service industries.
• Willingness to work extensive hours, including weekends and public holidays.
• Minimum of one year of related experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66115 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: Service Crew (F&B) x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answer customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min. PSLE
• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the Company’s products and Good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Customer Service Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Mon – Fri, 8:30 am – 5:30 pm)
• Salary Package: Basic + OT
• Duration: Permanent Role

Key Responsibilities

• Receive Request for quote (RFQ) from customer.
• Prepare quotes for products based on customers' requirements.
• Prepare and generate invoices accurately and in a timely manner.
• Attend to customers' enquiries and complaints.
• Liaise with the production planner on delivery schedules.
• Work closely with sales, finance, and purchasing departments to ensure seamless communication and coordination in the invoicing, quoting and production planning process.
• Ad hoc task as assigned by superior.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient with Microsoft Office.
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

SERVICE TECHNICIAN

Responsibilities

- Carry out On-site Servicing, Repairing, Installation, Commissioning and Trouble-shooting of Bernard Controls Electric Actuators.

- Respond to Technical enquiries and provide Technical support to Customers.

- Prepare Technical Service and Inventory Reports.

- Ensure Compliance to Housekeeping and Safety in the workshop.

- Observe Precaution and Safety measures while carry out service assignment.

- Any other Duties as assigned by Supervisor or Manager.

Requirements

- Nitec/ Higher Nitec relating to Mechatronics & Electrical.

- Possess a valid Class 3 licence.

- 1 year of Technician/Engineering experience preferred.

- Fresh grad welcome as training will be provided.

- Ability to work Independently as well as in a Team.

- Positive attitude. Initiative and willingness to learn.

- Good Interpersonal and Communication skills.

- Only Singaporean need apply.

- May require to Deploy on short notice to travel and work overseas.

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end May 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Woodlands Civic Centre
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end May 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Your Role:

To assess vehicle damages, assist customers in accident reporting, and claims and liaise with Insurance companies & surveyors to provide excellent customer service in vehicle collision repairs.

Job Responsibilities:

• To assist customers in accident reporting, claims, and vehicle repairs.
• To assess vehicle damages and submit estimations to insurance companies.
• To liaise with surveyors, finalization of work, and submission of claims.
• To coordinate with a workshop on the progression of vehicle repairs.
• To update customers on work progress and collection date.
• To liaise with the Car Rental department and facilitate rental car usage for customers.
• To attend and resolve customers’ complaints and feedback.
• To build rapport with suppliers and internal customers.
• To conduct a visual inspection of vehicle condition before taking in the vehicle.
• To perform quality control (QC) checking on vehicles before customer collection.
• To ensure high levels of excellent customer service and contribute to achieving overall business objectives

Job Requirements:

• Minimum Nitec 3 in Automotive Technology or equivalent.
• Minimum 1 year of relevant experience.
• Possesses a valid class 3 license.
• Willing to perform 5.5 working days.

By submitting your resume/application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.

Title: Customer Service Desk Representative (Finance Industry)

Responsibilities:

1.Provide prompt, courteous, and efficient service to customers in person, over the phone, or via email/chat.

2.Maintain a comprehensive understanding of the products and services offered by the company to effectively assist customers with inquiries, product recommendations, and troubleshooting.

3.Address client inquiries, concerns, and complaints in a timely and effective manner.

4.Identify opportunities to promote additional financial products or services that align with clients' needs and preferences, contributing to the institution's revenue growth and client retention goals.

5.Stay informed about industry trends, regulatory changes, and new financial productsor services through ongoing training to enhance knowledge and performance in the role.

6.Gather feedback from customers to identify areas for improvement in products, services, or customer service processes and relay this information to relevant departments.

7.Communicate effectively with customers and internal teams to relay information, escalate issues when necessary, and collaborate to ensure timely resolution of customer inquiries.8.Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in the company's database or CRM system.

Qualifications:

• Bachelor's degree in finance, business administration or a related field preferred.
• Previous experience in customer service, banking, or financial services industry highly desirable.
• Strong understanding of financial products, services, and terminology.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills with a customer-focused approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays if required

1. Manage fulfilment of daily orders from various online platforms.

2. Ensure that products are displayed neatly and are sufficiently stocked.

3. Check and update product inventory.

4. Requisite stocks from main store and retrieve stocks from cold room.

5. Assist in the packing and repacking of products.

6. Coordinate with other departments to ensure sales, products and deliveries are handled efficiently.

7. Handle and follow up on walk-in and online retail customers’ enquiries and orders.

8. Maintain hygiene and cleanliness in work area.

9. Provide sales and administrative support to the team.

10. Assist in other ad-hoc assignments.

Job Description

• Assist to prepare transshipment documentations
• Reporting and data entry
• Coordinate all shipping requirements in respect to transshipments
• Prepare and check through t/s documentation
• Attend to customer’s inquiries pertaining to rates and assist in queries/bookings/followups/complaints
• Track shipments and updates
• Manage and follow-up on any discrepancies
• Any other duties as assigned by the Management

Requirements

• GCE ‘N’/’O’ level/Diploma or equivalent
• 1 year of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers with the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Proficient in Basic English
• Organised and meticulous
• Great sense of responsibilities and commitment
• Comfortable and able to liaise with Chinese speaking customers in the Asia regions
• Willing to learn
• Good team player

Benefits:

• Transport allowance
• Annual leave 16 days for the first year. additional 1 day per year of service.
• 13th month AWS + corporate bonus
• Medical + dental + optical benefits

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software