Total 4,183 front desk officer job vacancies in Customer Service category in Singapore

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Join HelloPhysio:

Seeking a dedicated professional to join our dynamic physiotherapy clinic in Singapore. As a Clinical Assistant, you'll be the frontline ambassador for our patient-centric approach, managing clinic operations and enhancing the patient experience.

Your role will blend administrative efficiency with compassionate patient care, supporting our multidisciplinary team in delivering top-tier rehabilitation services. Ideal for those passionate about healthcare administration and patient support, this position offers the opportunity to meaningfully impact our clients' recovery journeys.

Full-time positions are available, with competitive compensation and a supportive work environment in our Novena and Raffles clinics.

Key Responsibilities:

• Coordinate and organise multi-practitioner, multi-clinic schedules.
• Be the welcoming face of HelloPhysio, managing patient inquiries and registration.
• Handle insurance billing and vital administrative tasks.
• Other duties, as required.

Ideal Candidate:

• Healthcare clinic experience (preferred)
• Embodies a patient-first mindset with a warm demeanour
• Excels in interpersonal communication
• Available for Saturday morning shifts

Minimum Diploma/Degree holder (field open)

Location:

Novena, Royal Square Medical Suites and Raffles Hotel Arcade

Hours:

Clinic opening hours, which may include Saturdays

To Apply:

Send your CV, current salary and salary expectations (applications will not be reviewed without this information) to [email protected]. No phone calls, please.

Singapore citizens and permanent residents are strongly encouraged to apply. Only shortlisted candidates will be contacted.

Join us in revolutionising physiotherapy care in Singapore!

Customer Relations Officer Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Relations Officer Requirements:

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Ability to work on Sundays and Public Holidays.

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Join HelloPhysio:

Seeking a dedicated professional to join our dynamic physiotherapy clinic in Singapore. As a Clinical Assistant, you'll be the frontline ambassador for our patient-centric approach, managing clinic operations and enhancing the patient experience.

Your role will blend administrative efficiency with compassionate patient care, supporting our multidisciplinary team in delivering top-tier rehabilitation services. Ideal for those passionate about healthcare administration and patient support, this position offers the opportunity to meaningfully impact our clients' recovery journeys.

Full-time positions are available, with competitive compensation and a supportive work environment in our Novena and Raffles clinics.

Key Responsibilities:

• Coordinate and organise multi-practitioner, multi-clinic schedules.
• Be the welcoming face of HelloPhysio, managing patient inquiries and registration.
• Handle insurance billing and vital administrative tasks.
• Other duties, as required.

Ideal Candidate:

• Healthcare clinic experience (preferred)
• Embodies a patient-first mindset with a warm demeanour
• Excels in interpersonal communication
• Available for Saturday morning shifts

Minimum Diploma/Degree holder (field open)

Location:

Novena, Royal Square Medical Suites and Raffles Hotel Arcade

Hours:

Clinic opening hours, which may include Saturdays

To Apply:

Send your CV, current salary and salary expectations (applications will not be reviewed without this information) to [email protected]. No phone calls, please.

Singapore citizens and permanent residents are strongly encouraged to apply. Only shortlisted candidates will be contacted.

Join us in revolutionising physiotherapy care in Singapore!

Contract Period: 3 Oct 2024 to 2 Oct 2025 with option to extend until 2 Oct 2026

Working Hours:

• Mondays to Fridays: inclusive of 30 mins lunch break

1. From 6:00 am to 3:00 pm
2. From 9:30 am to 6:30 pm
3. From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

• Service not required on Saturdays, Sundays and gazette public holidays

Job Description:

• Provide operations support for the smooth and effective operations of the school
• Maintain the general cleanliness of the school including equipment(s) and workplace
• Lock and unlock the doors of the classrooms and other rooms in the school
• Open/close windows and doors of clsssrooms and other rooms in the school
• Open and close the gates, doors of office and other buildings within the school premises
• Provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.
• Assist in the preparation of logistics and equipment
• Help carry stock, furniture, etc.
• Relief other operatioins support officer
• Perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer

Job Requirements:

• Pass in Primary School Leaving Certificate (PSLE) or equivalent
• Able to communicate in simple English
• Physically and mentally fit
• Preferably have some working experience in schools with job scope include cleaning and logistics

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min GCE /O Level or Diploma in any discipline
• Prior Clinic Assistant or Receptionist experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Handle local and overseas customers account.
• Upon receipt of customers’ orders, issue sales order form and key in sales order into system.
• Raise purchase requisition when necessary.
• Liaise with Purchasing/Production/Store on stock availability and plan delivery schedules.
• Inform customers with regard to delivery dates.
• Make booking with transporter or forwarder for outgoing shipment.
• Get and confirm flight/vessel details, fax/inform them customers.
• Check with Store personnel on whether the outgoing shipment has been picked up by the forwarder.
• Follow up customers’ past due orders, overdue accounts receivable and highlight the matters to Logistics and Distribution Manager.
• Apply certificate of origin and print certificate of analysis, when necessary.
• Attend customers’ enquiries and mail original invoices to customers.
• Submit insurance declaration form (open marine policy) to the insurance company.
• Prepare documents on TRADENET.
• Verify with Accounts Department regarding freight invoices.
• For courier service, type consignment note and call for collection.
• Report any short shipment, damaged or missing cargo to Distribution & Logistics Manager for claim against insurance company.
• Ensure smooth flow of outgoing shipments
• Maintain and update all relevant documentations for outgoing shipments. Provide track and trace visibility shipment status to customers should that not able to derive in shipment reports. Update respective customer for the status of orders, highlight if any risk of stock-out, short, expire, etc
• Monthly reporting and pricing matter
• Assist in answering telephone calls
• Any others tasks as and when assigned by Management.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Service Officer
• Working Location: Paya Lebar
• Working Hours: 5.25 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alt Sat (8 am-12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE School. If you are selected,

You will work closely with the Operations Manager & Admin Manager in an MOE school (nearest MRT – Woodlands) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

1. To provide operations support for the smooth and effective operations of the school.
2. To maintain the general cleanliness of the school including equipment(s) and workplace.
3. To lock and unlock the doors of the classrooms and other rooms in the school.
4. To open/close windows and doors of classrooms and other rooms in the school.
5. To open and close the gates, doors of office and other buildings within the school premises.
6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refreshments, etc.
7. To assist in the preparation of logistics and equipment.
8. To help carry stock, furniture, etc.
9. To relief other operations support officer.
10. To perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer.

Job Requirements:

1. Ability to communicate in simple English.

2. Physically and mentally fit.

3. Pass in Primary School Leaving Certificate (PSLE) or equivalent

4. Preferably have some working experience in schools with job scope include cleaning and logistics.

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: From 3 October 2024 to 2 October 2025..

Working hours:

· Mondays to Fridays: inclusive of 30 mins lunch break

o From 6:00 am to 3:00 pm

o From 9:30 am to 6:30 pm

o From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

· Service not required on Saturdays, Sundays and gazette public holidays.

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Warmly welcome and greet our members and their guests to our Club.
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries
• Attend to phone inquiries and ensure all reservations are confirmed
• Maintain good guest relations at all times
• Attend to the needs of the customers professionally
• Ensure daily operations in Front Office run smoothly
• Positive attitude with an outgoing personality
• Well-groomed and takes pride in looking good
• Great communication and excellent customer service skills
• Perform any other ad-hoc duties as assigned
• Work location is Raffles Place
• 5 days work

Job Description

• Industry/ Organization Type: Printing and Publishing
• Position Title: Customer Service Officer
• Working Location: Queensway
• Working Hours: 6 days (9:30 am – 6:30 pm)
• Salary Package: Basic salary + Incentives
• Duration: Permanent Role

Key Responsibilities

• Manage and process customer orders and printing requests efficiently.
• Provide high-quality customer service, addressing client inquiries and resolving issues promptly.
• Operate printing equipment as needed, ensuring all products meet quality standards.
• Assist customers in designing and customizing their printing projects using Adobe Photoshop and Illustrator.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Collaborate with the sales and design teams to ensure seamless service delivery.
• Educate customers about our products and services, including new offerings and enhancements.
• Handle cash and payment transactions accurately and responsibly.

APPLY NOW!!!

• Minimum 1 year of relevant working experience.
• Good communication & interpersonal skills.
• Proficiency in Adobe Photoshop and Illustrator is advantageous.
• Flexibility to work in shifts.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67411 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Perform daily updates of call outcomes using Excel files assigned to them
2. Submit the survey data collection details into system and submit the completed survey
3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance
4. Adhere to required Standard Operating Procedures (SOP) in operations
5. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this
6. Update accurately the daily operations reports so that performance can be accountable
7. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stakeholders
8. Adhere to key in case notes in house system provided for each case with each call outcome/ updates on assigned cases

Information

• Salary: S$3,000
• Duration: till end Dec 2024 (Renewable depending on performance and project)
• Working Hours: Monday – Friday, Office working hours (Up to 44 hours per week)
• Work Location: Clarke Quay / Novena MRT (work in office)

Requirements:

• Competent in MS Excel, advantageous if prior experience in V-look up, Pivot table, Excel filter functions
• Comfortable with outbound phone calls and field visits

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

1. To provide operations support for the smooth and effective operations of the school.
2. To maintain the general cleanliness of the school including equipment(s) and workplace.
3. To lock and unlock the doors of the classrooms and other rooms in the school.
4. To open/close windows and doors of clsssrooms and other rooms in the school.
5. To open and close the gates, doors of office and other buildings within the school premises.
6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.
7. To assist in the preparation of logistics and equipment.
8. To help carry stock, furniture, etc.
9. To relief other operatioins support officer.

To perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer.

Work Arrangement:

Location: Woodlands

Salary: $1920/Month

Duration: 1 Year 3 October 2024 to 2 October 2025

Working Hours:

· Mondays to Fridays: inclusive of 30 mins lunch break

o From 6:00 am to 3:00 pm

o From 9:30 am to 6:30 pm

o From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

· Service not required on Saturdays, Sundays and gazette public holidays.

Job Requirements:

Preferably have some working experience in schools with job scope include cleaning and logistics.

DUTIES AND RESPONSIBILITIES :

• Handle local and overseas customers account.
• Upon receipt of customers’ orders, issue sales order form and key in sales order into system.
• Raise purchase requisition when necessary.
• Liaise with Purchasing/Production/Store on stock availability and plan delivery schedules.
• Inform customers with regard to delivery dates.
• Make booking with transporter or forwarder for outgoing shipment.
• Get and confirm flight/vessel details, fax/inform them customers.
• Check with Store personnel on whether the outgoing shipment has been picked up by the forwarder.
• Follow up customers’ past due orders, overdue accounts receivable and highlight the matters to Logistics and Distribution Manager.
• Apply certificate of origin and print certificate of analysis, when necessary.
• Attend customers’ enquiries and mail original invoices to customers.
• Submit insurance declaration form (open marine policy) to the insurance company.
• Prepare documents on TRADENET.
• Verify with Accounts Department regarding freight invoices.
• For courier service, type consignment note and call for collection.
• Report any short shipment, damaged or missing cargo to Distribution & Logistics Manager for claim against insurance company.
• Ensure smooth flow of outgoing shipments
• Maintain and update all relevant documentations for outgoing shipments. Provide track and trace visibility shipment status to customers should that not able to derive in shipment reports. Update respective customer for the status of orders, highlight if any risk of stock-out, short, expire, etc
• Monthly reporting and pricing matter
• Assist in answering telephone calls
• Any others tasks as and when assigned by Management.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Our tuition centres are looking for administrative officers who can perform the following tasks:

1. Customer enquiries and sales matters.

2. Attendance matters.

3. Lesson scheduling matters.

4. Payment matters.

5. Marketing matters.

6. Logistic matters.

Must be:

1. IT Saavy- possess basic knowledge of using computer, zoom

2. Proficient in written and spoken English & Mandarin

3. Team Player

Candidates with administrative related working experience preferred. Training will be provided.

Location: Near Choa Chu Kang, Admiralty and Marsiling MRT. Must be able to travel to these branches.

Rates: From $3320 with bonus and commission

Working hours: Tue-Friday 2-10pm. Saturday 8.30am-4.30pm.

Whatsapp Simon at 90625285 to drop your resume.

Company Profile

Founded since 2009, they are Singapore’s leading freight forwarding company with an extensive global network of freight agencies. They specialise in providing quality cargo delivery services promptly and efficiently to all locations.

Work location: Bukit Batok

Working hours: Monday to Friday, Office Hours

Benefits:

• Annual Wage Supplement (AWS) provided every year
• Medical Benefits

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities

Requirements:

• Min. NITEC/Diploma in Logistics/Supply Chain Management or any relevant field
• Good communication and interpersonal skills to develop strong working relationships
• Bonus if possess 1-2 years of Customer Service experience in the shipping/freight forwarding industry
• Experienced with export documentation and shipping systems, such as online booking, declaring custom permit
• Able to speak in Mandarin Chinese to liaise with Chinese counterparts

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279