Total 359 front end developer job vacancies in Customer Service category in Singapore

Our company is a cutting edge and innovative therapy centre located in the heart of Orchard Road. You will be working with a team of Allied Health Professionals with the mission of helping as many people as possible and to provide high quality therapy services to our clients.

We are looking for motivated and compassionate admin/ customer service individual to join our expanding team in a fast-paced energetic environment.

The ideal candidate would be:

• Degree / Diploma holders in any discipline.
• 5 days’ week .
• Able to work Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Strong communication skills and comfortable interacting as a front-line staff.
• Proficiency in MS Office and strong office administration skills
• A good team player with good interpersonal & conflict resolution skills.
• Patient, understanding and able to display professionalism in handling & receiving clients.
• The ideal candidate will have prior experience in a similar setting.
• Able to start as soon as possible.

The Job:

• To perform reception, registrations, walk in and administration of client visits in a dynamic environment.
• Answer phone calls and emails regarding our services.
• Manage calendars and appointments scheduling for a team of psychologists, speech & occupational therapists.
• Cashiering and collection of payments.
• Provide admin support in all aspects of clinic operations and good follow up on emails and calls received.
• Exceptional customer service delivered in a timely manner.
• Work as part of the administrative team in a fun and multi-cultural environment.

Interested parties, please send your RESUME with current & expected salary & date available to [email protected]. We regret only shortlisted applicants will be notified.

More information: www.dynamics.com.sg.

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Salary up to $2400
• Location: Car Showroom located in UBI
• Company is a reputable company in the Automotive Industry.

Working days: 5.25 days per week

Rest Day: Every Sunday

Working Hours: Mondays to Fridays: 0745hrs to 1715hrs

Saturday (Alternate): 0745hrs to 1145hrs

Job Responisbilities:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.
• Requirements:
• Customer oriented with good level service attitude with at least 1-2 years receptionist or customer service experience
• Exceptional listening skills with good level of English communication proficiency
• ONLY Singaporean/ Spore residence need to apply

To Apply >>

Please attach updated detail resume in MS WORD FORMAT(.doc file) with the following information :

1. Personal Particulars
2. Education
3. Work experiences( period of employment & job duty) in point forms
4. Last drawn salary in each employment
5. Expected salary
5. Reasons for leaving each employment
6. Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

Clinic Assistant (5 days / Front desk / Up to $2200)

• Boon Lay
• $1800 - $2200
• 5.5days/week, 44 hours/week

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job requirements:

• With relevant clinic assistant experience
• Willing to work shifts (morning / afternoon / night shift

Job duties:

• Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
• General administrative duties in the clinic assigned by the clinic supervisor/manager
• Updating of medical billings/invoices
• Responsible for monthly stock taking of drugs and consumables
• Assisting Doctor in providing treatment and medical examination
• Providing high quality patient care service experience

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Front Desk Officer (5 days / Receptionist / Car Showroom)

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Arrange appointments and scheduling consultations in an efficient manner.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Schedule follow-up appointments.
• Liaising with physicians and therapists to ensure patient flow.

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

Our client is looking for a self driven, customer oriented and enthusiastic individual to join their Dynamic Customer Service Team. The Customer Service Officer will be required to interact with customers through phone and email to provide effective service to our customer.

• Respond and follow up promptly on customers queries from general hotline and email.
• Attend to walk-in customers
• Handle and resolve enquiries related to our products, spare parts, service schemes, and schedule appointments.
• Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that customers are attended effectively.
• Communicate and coordinate with internal departments and authorised service contractors on scheduling of service appointments and as well as resolving issues arising from service appointments.
• Target orientated and able to meet KPIs set by the company.
• Record details of enquiries and customer interactions including action taken in CRM system.
• Work and coordinate with inter-departments to resolve any issues related to company’s products and services.
• Other additional duties as assigned related to the business (e.g. cover duty at walk-in customers at our Service Centre etc.)

Job Requirements:

• Minimum GCE ‘O’/ ‘N’ Level, with 1–2 years’ call centre or frontline customer service support functions.
• Good command in English and second language, written and spoken.
• Possess a pleasant disposition and good interpersonal skills with passion to work with people.
• Excellent customer service mindset.
• Team player who is proactive, self-driven, meticulous, and resourceful.
• Good computer literacy.
• Willing to perform overtime (when required)
• 5.5 days work week (Sunday rest day)

Job Description:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Benefits:

• Basic up $2500 - $3000
• AWS + min 2months Bonus
• Central
• 5day work week

Job Scope:

• Handle walk-in customer
• Understand customer needs and provide solution
• Answer phone call, reply email, reply live chat
• Provide advice to customer in a timely and professional manner
• Assist in generating daily, weekly and monthly reports as and when required
• Ad-hoc work assigned

Job Requirement:

• Relevant experience is advantage
• Able to commit retail hour
• Entry level is welcome, training will be provided

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Welcome customers, keep showroom pristine.
• Create reports, manage prospect database efficiently.
• Monitor and replenish merchandise stock as needed.
• Support marketing events, engage in payment collections.
• Perform additional tasks assigned by superiors.

Requirements:

• Minimum A Level with at least 1 year of customer service working experience.
• Comfortable to work on weekends when needed.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Customer Service Officer

Working location: Orchard

Working Days: Monday - Saturday, 6 days - Sundays and PH OFF

Working hours: outlet open from 11am to 8.30pm (Shift rotating 7-8 hours), depends outlets

Salary: $2000 -$2500

JOB DESCRIPTION

Front Desk

• Handle incoming calls and phone enquiries
• Manage clients’ registrations, updating and keeping records
• Scheduling of patients’ appointments

Dispensary

• Performing cashiering duties
• Dispensing of products/medications
• Maintain inventory
• Sort, count, replenish product stock
• Assist manager in stock take process
• Maintain tidiness in dispensary area
• Handling purchase order and delivery order

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $2600
• Working Hours: (5 days work week) Weekdays 1.30pm-9.30pm, Weekends 8:30am-6:30pm
• Off Days: 2 days on weekdays
• Location: Bedok (Opp Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors to ensure necessary materials and resources are available when required.
• Management of center's cleanliness
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire a Python Developer to join the Data & Technology Architecture Department of the Cyber Security Division.

about the role

• Assist the Security Operations Center to automate BAU and new processes (eg. Data enrichments from various sources, auto ticket creations, syncing of tickets across systems, etc).
• Develop tools that integrates across different security devices using various methods, from interaction with APIs, screen scrapping to client GUI interactions.
• Solution the design and develop the software using waterfall/Agile methodology.
• Perform investigation, troubleshoot issues by developing scripts, SQL queries.
• Work closely and collaborate with the SOC Analysts and Infrastructure Engineers/System Owners for scope, schedules, requirements, tests, bug fixes, etc.
• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 5 years of working experience as a Python Developer.
• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behavior driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource, application stack traces to cloud API events.
• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.
• Experience with scikit-learn and machine learning projects will be an added advantage

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

About Us
A Grader Learning Centre (Pasir Ris) is located at Whitesands which is less than 1 minute from Pasir Ris MRT, is looking for a friendly and cheerful customer servicer officer to handle our front-desk and customer service duties.

We want the best for our students, and believe in meeting their educational and emotional needs. To ensure that we’re in an emotional space to do so, we strive to maintain a stress-free and enjoyable work culture.

Roles & Responsibilities
The position requires you to:
- Engage walk in customers, as well students and parents making enquiries
- Fulfil administrative tasks such as invoicing and enrolment registrations
- Basic housekeeping to keep centre tidy

- Print worksheets and prepare class materials for teachers

This job might be for you if you (are):
- Friendly and comfortable engaging customers
- Conscientious and Proactive
- Care about students
- Have a decent command of English

- Have similar working experience in education industry

Working Hours: (Not more than 40 hours weekly)

Weekdays: Wednesday to Friday (230pm to 930pm)

Inclusive of 1 hour meal break

Weekends: Saturday & Sunday (9am to 8pm)

Inclusive of 1 hour meal break

OFF on Monday, Tuesday and Public Holidays

Please send in your resume to [email protected]

Kindly note that only shortlisted applicants will be contacted. Thank you for your interest!

Your Role

We are looking for a Patient Service Executive in assisting the Operations Manager and clinic teams in daily activities.

What Will You Do

• To assist the Operations Manager in planning and reporting activities.
• To work closely with the clinic teams in reinforcement positive morale, business execution and uphold company values.
• To attend to patients courteously with qualitied service standard.
• To perform front-desk duties like making appointments, billing and payment collection, handle enquiries like emails, phones, walk-in customers.
• To assist the radiographers or nurses if required.
• To assists in preparing patients for scans and bring them to the scanning room.
• To perform claims submission on insurance or Medisave, and verification of particulars and limits in various claims portal.
• To provide financial counselling for radiological procedures.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a GCE N or 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations.
• Have experience in healthcare industry and able to perform Phlebotomy would be added advantage.
• Customer oriented and have passionate in the Healthcare industry.
• Good interpersonal and communication skills.

Benefits

✅AWS + 2-3 mths performance bonus

✅Yearly increment

✅Staff discounts (Flight Tix + Outlet)

✅Good exposure & career progressions (Training provided)

✅Fast interview arrangement!

If you are passionate about education, possess outstanding customer service skills, and thrive in a dynamic environment, Join us in making a difference in the English education journey of our students!

Requirements:

• Excellent communication and interpersonal skills.
• Proven experience in a customer service or receptionist role.
• Familiarity with English education or tuition/enrichment center operations is a plus.
• Proficient in basic computer skills and office software.
• Ability to multitask and handle a busy reception area efficiently.
• Positive attitude and a willingness to contribute to a collaborative team environment.

Responsibilities:

• Greet and assist parents, students, and visitors in a welcoming manner.
• Handle phone calls and emails, providing information and assistance as needed.
• Manage appointment scheduling and maintain the reception area.
• Assist in administrative tasks, including data entry and filing.
• Collaborate with teaching staff to ensure smooth operations.
• Handle student registrations and inquiries.
• Maintain a tidy and organized reception area.
• Assist with administrative tasks as needed.

Front Desk (Pet Shop)

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd (Great World MRT)
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Job Description

• Greeting and welcoming guests, answering all calls and directing as needed and talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements

• Will need to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Jobscope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Other Ad-hoc duties

Requirements

• Able to commit till end Jul 2024
• Min A Level / Diploma
• Able to commit 5.5 days office hours
• Passionate in healthcare industry

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Meet and greet all guests on arrival.
• Welcome guests upon arrival and check-in according to established standard operating procedures.
• Provide information pertaining to the guest’s stay.
• Provide courteous and efficient service and if possible, try to comply with each and every guest request.
• Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible.
• Know guest room security, emergency and fire procedures.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries.
• Develop a professional and courteous working relationship with ambassadors within the Front Office and maintain an effective flow of communication with all hotel ambassadors.
• To be fully familiar with Front Office Policies & Procedures, Job Description and the Employee's handbook.
• Assist Front Office Supervisors in ensuring all guest requests are efficiently delegated to Housekeeping, Front Desk, Concierge, Food & Beverage hotel departments.
• Ensure that all requests are taken care of punctually to a level that meets and exceeds guest’s expectations. Always offers to get items for the guest.
• All requests for service are met within the agreed time frame. If a wait is expected, an estimated time is communicated to the guest. If the wait exceeds the estimate the guest is contacted and Sofitel problem resolution techniques are implemented.

Job Requirements:

• Passion for high end hospitality with an absolute eye for detail.
• Willingness to build warm relationships and gain trust at all levels.
• Excellent listening and negotiation skills.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Organises time and work efficiently.
• Excellent verbal and written communication skills.
• Ability to work autonomously and as part of a team.
• Good level of physical fitness

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

2 TIMES YEARLY BOUNS ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Be part of the Value Office team, where you will help to synergise the hospital's efforts to advance patient engagement, empowerment, and experience.
• Enjoys working with people and is able to distil these encounters into quality service initiatives for systemic change.
• Job scope includes the prompt resolution and closure of service-related feedback, guided by the organisation's service performance indicators.
• Facilitate and coordinate hospital-wide service committees and workgroups which focus on improving service levels and upholding the organisation's service culture.
• Assist in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns for system change initiatives.

The Requirements

• Min a Bachelor's degree, preferably in Marketing, Communications, Psychology, or a business-related discipline
• At least 2 years of working experience in marketing communications or service quality, preferably from the healthcare industry
• An excellent team player and effective communicator
• Creative, highly-motivated and results-oriented
• Excellent organizational, leadership and people management skills
• Good knowledge of social media platforms
• Ability to multi-task with minimal supervision amidst tight timelines
• Experience with data management and analytics will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Service Management Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599