Total 6,906 hr officer job vacancies in Customer Service category in Singapore

• Perform sales logistic operation duties including sales/purchase order process, delivery and invoicing arrangement in the most timely and efficient manner according to documented process.
• Monitor / prepare inventory status report.
• Attend to sales enquiry.
• Demonstrate good communication with vendors/ customers / all related parties.
• Monitoring and following up stocks at customer warehouse (VMI).
• Ensure compliance with Legal & Other requirements.
• Coaching & supporting of subordinate.
• Ensure continual improvement in related field.

Requirements

• Min ‘A’ level and above
• Computer literate and SAP knowledge
• Process import & Export knowledge
• Relating work experience required
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Demonstrate ability to handle work professionally, maturely, independently and efficiently with strong customer service mindset
• Singaporean / Singapore PR only

Job Responsibilities:

• Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.
• Providing support during emergency situations.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.
• Managing and addressing the daily living needs of residents in the Hostel.
• Establishing positive relationships with residents.
• Participating in task forces to assist and execute required tasks.

Job Requirements:

• Capability to work night shifts.
• Independence, resourcefulness, and responsibility.
• Firm commitment to upholding standards and responsiveness in dealing with individuals.
• Strong communication and writing skills.
• Proficiency in MS Word, Excel, and similar tools.

Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm

Redhill

$2,500 - $3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities

• To organize, schedule, and carry out inspection tasks on both recently installed and current equipment as part of maintenance agreements.
• Help the manager or senior engineer with any technical questions regarding the machinery.
• Conduct inspections on recently installed and maintenance-related equipment.
• Attend to equipment malfunctions that affect performance and safety.
• Developing and putting into action fresh strategies to enhance equipment performance
• Examine and report any equipment malfunctions that you find.
• When designated by a senior manager, serve as a member of the calibration committee and make sure that every instrument in the department is correctly calibrated and documented.
• Aid in the technical training of departmental subordinates
• Any additional tasks that a superior assigns

Requirements

• Fresh Candidates may be considered for this role
• Diploma or Degree in Electrical Engineering
• Candidates with background in lift industry will be highly advantageous
• Candidate with Triple E certification is preferred

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

1. To provide operations support for the smooth and effective operations of the school.

2. To maintain the general cleanliness of the school including equipment(s) and workplace.

3. To lock and unlock the doors of the classrooms and other rooms in the school.

4. To open/close windows and doors of clsssrooms and other rooms in the school.

5. To open and close the gates, doors of office and other buildings within the school premises.

6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.

7. To assist in the preparation of logistics and equipment.

8. To help carry stock, furniture, etc.

9. To relief other operatioins support officer.

10. To perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer.

(12-MONTH CONTRACT)- Renewable subject to work performance

Working days : Monday- Friday

Working Hours: 9 am to 6 pm

OT required
• Weekday: Yes, Time off is claimable

• Weekend/PH: Monetary OT claim upon activation by standby duty

-24 by 7 rotate standby (offsite)

Work location: Kaki Bukit( client site)

Salary: S4,500 – S$5,850+ One month completion bonus+Transport Allowance (Reimburse based on receipt OR distance mileage if using your own transport)+ 12 days Annual Leave

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
3. Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
4. Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Degree in Information Technology
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic support on iPhone / iPad / Android phones.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Able to start in short notice.

Location : Pasir Ris

Time need to onboard: Oct 2024

Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Monday - Friday 8am-6pm

$2400 - $2600 (depending on related experience)

Raffles Place

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Role:

Infant Care Teacher (Childcare / EY1 / EY2 / Up to $3400)

• Working Days: TBD during interview
• Working Location: Islandwide
• Up to $3000 depends on experience

Requirements:

• ACEY/HCIC
• Must be EY1 or EY2
• Preferably with 1-2 years of relevant work experience

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Location: Gul Cres

Working Days: Mon-Friday , 5 working days

Working hours : 8:15am-5:30pm

Salary: $2500-$3800 basic (exclude OT pay, meal & transport allowance when OT is required), 12 hours OT each week (usually OT on Tuesday, Thursday and Sunday)

-other benefits: daily company transport (Yew Tee & Jurong West-Lakeside, Chinese Garden, Boonlay), annual increment, performance bonus and 13-month bonus

The Job Responsibilities:

- Responsible for performing outdoor & indoor repair, maintenance and troubleshooting work

- Where there is no outdoor repair, you are required to work within the Company workshop

Requirement:

· Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, single-phase & three-phase, lead acid & lithium batteries, electrical control circuits, hydraulic system)

Service Technician
Salary Range: S$1,700 - $2,500 + allowance
Working Location: Tai Seng
Working hours: Mon - Fri (8.30am - 5.30pm); Sat (9.00am - 12.30pm)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements
-Completed Secondary School or NTC 2/3 Trade Certificate in Mechanical/Electrical or related.
-Minimum 1-2 year experience an advantage.
-Training will be provided. Technician background are welcomed.
-Possess Class 2B & with or without own bike.
-Able to commence work in short notice

Jobscope

• To Service/ repair banking equipment , paper shredders
• Ensure proper maintenance of machinery and equipment
• Compliance with regulatory guidelines and requirement

Working hours: Mondays - Sundays, any 5 days, 8:30am - 6pm

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:

• Min GCE N/O Level
• Able to start on short notice
• Able to commit to full 6 months

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Salary: Up to $2,800 (Officer) / $3,200 (Executive)
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Responsibilities:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 1 year of relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Service Technician
Salary Range: S$1,700 - $2,500 + allowance
Working Location: Tai Seng
Working hours: Mon - Fri (8.30am - 5.30pm); Sat (9.00am - 12.30pm)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements
-Completed Secondary School or NTC 2/3 Trade Certificate in Mechanical/Electrical or related.
-Minimum 1-2 year experience an advantage.
-Training will be provided. Technician background are welcomed.
-Possess Class 2B & with or without own bike.
-Able to commence work in short notice

Jobscope

• To Service/ repair banking equipment , paper shredders
• Ensure proper maintenance of machinery and equipment
• Compliance with regulatory guidelines and requirement

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Requirements:

• Min Nitec or Diploma in any discipline
• Able to work any 5 days in a week - Office Hours only

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Relations Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

This recruitment effort is in collaboration with e2i

What the role involves:

• Responsible for facilitating and managing activities involving cross-border/Domestic transportation operations, partnership and projects.
• Familiar with custom (Malaysia and Singapore) requirements, import and export procedures
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Checking with Malaysia counterpart on their status as a declaring new customer in Malaysia or liaising with Malaysian customers or their declaring agent on the Malaysian customs procedures.
• Submitting the selling rate to Singapore customer.
• Coordination with Malaysia counterpart on Sales lead from the destination.
• Looking into all aspects of customer's requirement/problem solutions to handle their shipments
• Cross border trucking (CBT) billing & preparing of reports for internal &external customer.
• Generation of cross border road freight (CBRF) reports.
• Any other duties as assign from time to time.

Required Qualifications, Skills & Experience

1. Min 'O' Level
2. 1 years of experience
3. Computer literacy,custom regulation,cross border operation, communication skill
4. 1 year experience
5. Microsoft office, Email, WMS

1. Quotation to agent & shipper
2. Meet shipper and agents to establish good relationship
3. Manage the country agent she/he is assigned to.
4. Prepare marketing reports

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Service Technician

Location: Tuas (Company pick up available - West & North)

Salary: $2,000 - $2,500 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 4.30pm

Job Description:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testings
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Requirements

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Marine Engines or Generator Sets.
• Relevant experience in mechanical engineering industry

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working hours: Mon - Fri, office hours

Location: Jurong East

$12/hr

Job Description:

• Provide post-sales interface with customers either by telephone, emails or face to face
• Issue sales quotations for standard and routine test and inspection services
• Collate, verify and evaluate all test samples related information in accordance to test specification
• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection
• Monitor and track workflow to meet customers timeframes and committed test schedules
• Prepare standard test reports
• Monitor payment status upon releasing of test reports
• Upload test reports and required documents onto MEC portal
• Respond promptly to customer inquiries and handle and resolve customer complaints
• Direct requests and unresolved issues to designated resource

Requirements:

• Ability to communicate succinctly, clearly and confidently to customers
• Flair for coordinating, planning and organizing intensive documentation and paperwork
• Excellent interpersonal skills with display of tact and diplomacy when dealing with customers
• Possess patience to deal with demanding customers
• Able to start on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

This is a 12 months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $4,000-$4,500

Work Rotation /Schedule

44 hours per week, able to work rotating shift hours including weekends and public holidays

Responsibilities:

1. As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for the assigned program,

project, or contracted service.

2. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

3. Expected to perform independently and become a Subject Matter Expert (SME).

4. Required to actively participate and contribute in team discussions, as well as provide solutions to work-related problems.

5. Advanced proficiency in Program Project Management is required.

6. Intermediate proficiency in Scope Management is recommended.

7. Develop and implement project plans to ensure successful delivery of program outcomes.

6. Monitor and control project progress, identifying and addressing any issues or risks. Collaborate with stakeholders to define project scope, objectives,

and deliverables.

7. Lead and motivate project teams to achieve project goals and meet deadlines.

8. Continuously improve project management processes and methodologies to enhance efficiency and effectiveness.

9. Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution

10. Conduct business reviews and provide suggestions on processes

11. Manpower management and shift adherence of CSOs

12. Monitor and coach on agent productivity to achieve SLA adherence

13. Conduct performance review with CSOs – identifying areas of training and improvement

14. Team engagement and retention strategy and implementation

15. Handle ad hoc duties as required

REQUIREMENTS:

1. Minimum 5 year of experience working in a contact center industry

2. Out of the total experience, Team Lead experience of 1 year or above preferred

3. Minimum education level: O levels

4. Active listener and possesses problem-solving skills

5. Fast learner and good team player

6. Demonstrates good customer service and communication skills and comfortable to work in a fast-paced environment

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus