Total 4,367 human resource executive job vacancies in Customer Service category in Singapore

• Basic up To $5000
• Working Hours: Mon - Fri (9.00am - 6.00pm)
• Permanent Role + AWS + Variable Bonus (up to 2.5months)
• location: City Hall

Job Responsibilities:

1. Supervise and guide the team responsible for AP, AR, and GL functions.
2. Coordinate, review, and ensure accuracy and completeness of team members' work.
3. Lead monthly closing activities and compile management accounts for thorough accounting.
4. Prepare quarterly GST reports accurately and submit them on time.
5. Draft audited Financial Statements and Income Tax schedules efficiently.
6. Manage XBRL preparation effectively.
7. Coordinate with auditors, corporate secretary, and tax agent seamlessly.

Job Requirements

1. Bachelor’s Degree in Accountancy, Finance, or Business.
2. Minimum of 3 years of relevant experience.
3. Experience in a supervisory or reporting officer role is preferred.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Operations Executive (OE) will be a key member of the dynamic team amongst the diversified Jurong Port’s operations serving the unique industry of oil and gas.

Working at the Offshore Marine Center in Tuas, the OE will build his/her operations knowledge through the unique oil and gas vessel operations by being responsible for the planning of storage, manpower resources, equipment and conflict/exception resolutions, ensuring the quick turnaround of vessels.

The OE must possess good team ethics and communication skills, work with different stakeholders as well as work on the ground to support smooth operations. He/She is organised, meticulous and works well in a dynamic work environment.

Operational Oversight/ Continuous Improvement:

• Identify areas for operational improvement and implement measures to enhance productivity.
• Oversee and optimize daily operational processes to ensure efficiency and effectiveness.
• Collaborate with various departments to streamline workflows and enhance overall operational performance.
• Conduct regular evaluations to ensure processes align with organizational objectives.

Resource Allocation:

• Efficiently allocate resources, including personnel, equipment, and materials, to meet operational demands.
• Monitor resource utilization and make adjustments as needed to optimize efficiency.

Compliance:

• Ensure operations complies with relevant regulations, industry standards, and organizational policies.
• Enforce safety policies and procedures in accordance with regulatory requirements.
• Stay informed about changes in regulations that may impact operational processes.

Risk Assessment:

• Identify potential hazards in the workplace through regular risk assessments.
• Analyze and evaluate risks to develop effective control measures.
• Investigate accidents, near misses, or other safety incidents to determine the root cause.
• Develop and implement corrective and preventive measures to avoid recurrence.

Vendor Management:

• Collaborate with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.

Reporting and Analysis:

• Generate regular reports on operational performance and present findings to management.
• Conduct data analysis to identify trends and areas for improvement.

Any additional work tasked.

Job Requirements:

Paper works

• Degree in any discipline
• Fresh graduates are welcome
• Oil and gas experience has advantage
• Safety experience has advantage
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal skills and leadership abilities.
• Ability to work under pressures in a fast pace environment
• Proficiency in Microsoft applications and comfortable with using technology to aid work.

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Various Location (Near Home)
• Monday to Friday, 8.30am to 6pm
• Salary - $2,500 - $3,500 (Based on experience)
• Attractive Benefits: AWS, VB, Medical Benefits and more
• Training provided

Overview:

Join a dynamic team committed to enhancing the well-being of seniors in our community. We are actively seeking a passionate and dedicated Programme Associate for our Active Ageing Centres Client. If you have a genuine interest in making a positive impact on the lives of seniors, we invite you to be a part of the mission.

Responsibilities:

• Promote eldercare services and programs offered by our Active Ageing Centres.
• Conduct or support active ageing initiatives, encouraging senior participation in community screening assessments, organizing and implementing programmes, providing befriending services (including home visits), and monitoring vital signs.
• Coordinate care and support services through internal referrals or external agencies when necessary.
• Provide assistance to seniors during outreach events and programmes.
• Perform administrative tasks, including data entry, record-keeping, and timely and accurate report submissions.
• Flexibility to perform additional duties and work during weekends or outside regular office hours.

Qualifications:

• Minimum GCE 'A' level or Diploma.
• No experience required as training will be provided
• Proficient with Microsoft Office Application.
• Ability to work independently and collaboratively as a team player.
• Genuine interest in engaging with seniors in the community.
• Strong interpersonal and communication skills.
• Pleasant, proactive, and highly accountable for assigned work.

How to Apply:

If you are excited about making a difference in the lives of seniors and meet the qualifications outlined above, we would love to hear from you. Please send in your application by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

RESPONSIBILITIES

· Prospect and promote products (Jewellery, Luxury Watches and Designer Bags) and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Ensure merchandise and displays are consistently well presented

· Perform daily inventory counts

· Contribute to team effort by accomplishing related result as needed

REQUIREMENTS

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Dynamic, energetic, positive and driven to exceed targets

· Preferably with sales or customer service experience from retail industry

· Able to start work within short notice will be an advantage

COMPETENCIES:

· Strong interpersonal skill

· Strong communication skill

· Strong organisational skill

· Teamwork

· Reliability

· Integrity

· Action/result orientated

Job Highlights:

• Basic up to $3800 + AWS + VB
• Monday to Friday
  9.30am to 6.00pm
  Saturday (WFH)
  9.30am to 1.00pm
• The nearest MRT to the office is Newton MRT
• Freight Forwarding Company

Job Responsibilities:

• Responsively address customer inquiries and prepare quotations.
• Manage and coordinate import and export shipments.
• Establish effective communication with overseas agents to verify shipping documents and comply with the regulations of respective countries.
• Issue customs permits as needed.
• Maintain close communication with various stakeholders, including vendors, shippers, customers, carriers, and overseas agents.
• Accurately input data related to freight services.
• Ensure meticulous management of paperwork documentation for billing and file closure upon shipment completion.
• Undertake occasional tasks as assigned by the management.
• Exhibit strong verbal and written communication skills.
• Demonstrate proficiency in using MS Office.
• Display a meticulous, team-oriented, and positive work attitude.
• Thrive in a fast-paced work environment.

Job Requirements:

• Minimum 1 year of relevant experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD737

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• MNC Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Respond to all incoming calls regarding the customers’ issues, especially relating to termination requests and turn them into contract renewal
• Answer all incoming calls promptly and effectively in an efficient and professional manner
• Document all calls and actions taken into the system ensuring that all updates and amendments are accurate
• Follow through and take ownership of all queries from customers where possible
• Work towards KPI set by Leader
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Office Administration or relevant field with 1-2 years of relevant experience
• Possess minimum 1-2 years of relevant experience in call centre working environment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

· Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.

· Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals.

· Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.

· Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.

· Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins.

· Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team.

· Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies.

· Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions.

· Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.).

· Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives.

· Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution.

Job Requirements:

· Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.

· Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals.

· Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.

· Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain.

The salary stated is inclusive of Transportation Allowance.

Your new company

You will be working for a reputable market leader in the sports and art academy who is looking for a Customer Executive to be based in Singapore.

Your new role

Primary Responsibilities:

· Facilitate student enrolments

· Possess comprehensive knowledge of the academy's service and product features

· Relay customer feedback to internal/external stakeholders for process enhancement, uphold a positive and empathetic demeanour with customers

· Transition potential clients into the existing portfolio

· Contribute to inventory management and invoicing

· support event management by communicating with gymnasts, parents, vendors, and external entities, maintain cleanliness in designated areas

· Assist the Clients Relation Manager in liaising with the building management team for maintenance matters, proactively propose improvements to existing workflows or CRM systems, and undertake other ad-hoc duties as assigned.

Requirements:

• Min 1-3 years of customer service experience

• Scouting for passionate individuals who have an interest in sports and are passionate to make things better!

• Not a typical customer service executive role where you are an order taker/answer enquiry. Looking for individual who are passionate in sports and passionate in value-adding to the character building of young children.

• Excellent communication and interpersonal skills, with the ability to effectively communicate information to internal and external stakeholders.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders
• Be responsible on minutes taking and timely submission.
• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)
• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.
• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.
• Preparation of the WIP summary for monthly meeting.
• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,
• Ensure all repair orders and invoices are kept in order.
• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.
• The job will require providing the quotation, sales follow, sales forecast, and sales presentation.
• Generate and review sales quotations,order processing and invoicing.
• Review customer sales orders,proposals, purchase orders, and related information.
• Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.
• Generate price list for sales team,based on information from principals.
• Monitor & update sales team with relevant information from principals.
• Effectively engage with external customers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.
• Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

• 2-years of relevant working experience in a manufacturing environment.
• Excellent communication andinterpersonal skills.
• Able to multi-task and work with minimal supervision.

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Cluster Reservations Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within the hotel.

What will I be doing?

As Cluster Reservations Guest Service Executive, you will serve as the first line of inquiry for all reservations within the hotel - Conrad Centennial Singapore & Conrad Singapore Orchard. You are responsible for offering excellent customer service, options, and other solutions to meet guest needs. Specifically, a Guest Service Executive will be responsible for performing the following tasks to the highest standards:

• Efficiently convert enquiries into contracted business
• Respond positively to enquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the guest’s expectation
• Provide prompt and efficient service while maintaining the hotel brand standards
• Monitor the standards and performance of the team member together with Reservations Supervisor with an emphasis on training and teamwork.
• Generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• To assist Reservations Supervisor on daily follow-up/reports such as no show and cancellation reports to maximum revenue opportunity.
• Performs other duties and responsibilities as assigned or required by the management

What are we looking for?

A Cluster Reservations Guest Service Executive serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Proficiency with computers and computer programs, including Microsoft Office
• Outstanding administration and organizational skills
• Good command of written and spoken English
• Highly professional in telephone manner and excellent communication skills
• Ability to work independently
• Positive attitude and committed to delivering a high level of customer service
• Vocational training in related field, preferred
• Previous experience in a reservations environment, preferred

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

• 5.5days work week
• Balestier/Clementi
• $2600 - $3500

Job description:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.
• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.
• Conduct assessment / home visits when necessary.
• Liaise with relevant agencies / authority / patients family.
• Assure that all referrals are attended to by relevant personnel.
• Liaise with nurses on patient-related matters.
• Assure that all referrals are attended to by self or relevant personnel.
• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.
• Act as a channel of communication between management and the customer care coordinator.
• Handle difficult customer and communicate escalated issues to the Manager.
• Keep update records of patients (electronic or written data)
• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.
• Maintain confidentiality of customer database.

Requirements:

• Minimum O Level education
• Minimum 3 years of relevant working experience

Our Client, in Automotive Industry located in Central has opening for Service Manager.

• Well-Known MNC
• Variable Bonus

Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to Company's regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business or Financial
• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
• Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
• Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
• Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
• Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
• Assist in other duties assigned by the Marina Director

Job Requirements:

• Candidate must possess at least a Degree in Business Studies/Administration/Management/Accountancy or equivalent.
• Minimum 1 year(s) of working experience in the related field.
• Able to work on weekends and public holidays.
• Positive at all time and willing to follow the Club’s vision.

Roles & Responsibilities

• Programme Planning and Implementation for seniors
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary
• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets
• Lead, motivate and train junior personnel.
• Administrative Duties
• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

Requirement

• Min. Diploma in related industry such as healthcare, social or community services sectors would be good
• Min. 1-3 years of related working experience in healthcare, social or community services sectors handling outreach or volunteer management scope
• Keen to work in the community setting.
• Able to work independently as well as embrace teamwork.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Process customer’s orders timely and accurately
• Handle customer’s enquiries and provide sales quotations
• Efficient and smooth handling of customers’ request
• Handling of cargo documentation (Import Container Trucking/Export Container Trucking /Local Point to Point Trucking)
• Closing of job files every month
• Liaise and coordinate with carriers/clients/suppliers to ensure smooth and timely delivery
• Ensure compliance with client’s standard operating procedures
• Coordination with drivers and operations to ensure orders are completed in full and on time
• Prepare monthly/weekly/daily reports as required.
• Other ad-hoc duties as assigned.