Total 4,343 human resource executive job vacancies in Customer Service category in Singapore

Our client is a reputable international luxury Jewellery that has retail stores all over the world and is currently looking to build their Thai / Vietnam teams to handle the markets directly

Working Schedule: 5 day work week (including Sat only and public holidays)
Work Timing: Shift hours, no overnight shifts
Working Location: Central working location

• Attend to calls and queries regarding products and services, and delivering exceptional advice exceeding Client's expectations
• Attend to e-mail enquiries
• Attend to queries and feedback via Social Media (Facebook & Twitter)
• Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
• Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Fashion Shows, Openings, Exhibitions)
• Outbound calls to Clients includes invites to events and Client Satisfaction Surveys

Requirements

• Min. 1 year experience in call centre environment.
• Strong communication skills in English and Vietnamese / Thai to deal with the local speaking customers.
• Possess a good learning attitude and is customer service oriented.
• Has working knowledge in Microsoft Office
• Willing to work on weekends and public holidays as per schedule.

Interested candidates may send their updated resume to [email protected]

• Coordinate daily with external warehouse for pick and packing activities.
• Coordinate daily with affiliates and freight forwarders to arrange shipments ensuring on time delivery.
• Execute weekly shipment plan efficiently and monitor Purchase Order Requested Delivery Dates (RDD) and ensure shipments are made accordingly.
• Ensure timely creation of Delivery Note and Product Goods Issue by warehouse to meet market orders delivery date.
• Work with customer service teams to close off residual order quantities, changes on PO quantity or ETD and ensure market is informed of any changes or issues in shipment schedules.
• Prepare and manage necessary shipping and logistics documentation.
• Track and report key performance indicators (KPIs) related to shipments on a monthly basis. Analyze KPI data to identify areas for improvement and implement corrective actions.

Job Requirements:

• Min. Bachelor’s degree in Logistics or Supply Chain Management.
• Min. 2 years’ experience in logistics, supply chain, or a similar role.
• Proficient in Microsoft Office; experience orders fulfillment in SAP.

If interested, please email your resume to [email protected] or telegram me @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma/ Degree in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Jane Lui Jie'en

CEI R1104482

Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

• Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
• Liaise with Sales Personnel to process sales orders
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
• Process/issue invoices and credit notes
• Handle all claim matters on defects and wrong pricings, etc.
• Handle returns enquiries and provide clear guidance to customers on return process
• Arrange shipments with 3PLs and relevant forwarders
• Follow up with customers to ensure on-time payments
• Any other duties as and when required

Requirements:

• Min Diploma/ Degree in Supply Chain/ Logistics
• Preferrably Customer Service + Import/Export documents

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Summary:

• Industry: Healthcare
• Location: Jurong East
• Employment type: 4-month contract
• Working hours: 8.30 am - 6 pm (Mon-Thu); 8.30 am - 5.30 pm (Fri)

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on the caller's request
• Handle any other hotline administrative functions such as handling emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline
• Preferably 1 to 2 years experience in the healthcare industry, contact centre environment and/or service-related industry
• Able to communicate, read, and write fluently
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast fast-paced working environment
• Computer literate and good typing skills
• Able to multi-task and work in a stressful environment

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R22110663 / EA Licence No: 12C6253

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Singaporeans only
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Secretarial experience will be considered
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

To coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper
• accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and train junior personnel.

6. Administrative Duties

• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

7. Qualifications

• Minimum GCE ‘A’ Levels or Diploma in social service or related discipline, with a social service background.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 2 - 3 years of customer service/ shipping/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job order: 660361

Responsibilities:

• Lead daily operation of the vessels as ship-owners
• Ensure safe operation of vessels in cooperation with ship-managers
• Ensure compliance with charter party requirements and company procedures
• Monitor and record all details of voyage performance
• Arrangement of bunkers at designated port.
• Conduct loss prevention proactively.
• Negotiate claims and respond promptly and effectively
• Assist and liaise with Chartering team concerning any vessel information, requirements, questionnaires, certification and scheduling as part of all pre and post fixture support.
• Check loading/discharging ports planning and discuss with ship-managers
• Have a sound knowledge of charter party, ship-management contract
• Take care of charter hire payments and final settlement
• Go through ship-managers’ management and accounting reports.
• Choose drydocking place in coordination with ship-managers
• Propose workflow improvements to improve efficiency.
• Perform additional duties as assigned by superior.

Requirements:

• Bachelor's Degree or equivalent (Maritime Studies etc)
• At least 4 years of experience in bulk operations
• Strong experience in maritom operations

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Onboarding on September 2024

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years ( renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

About Our Client:

• With over 30 years of history, our client is a leading company in the Audio Visual Industry with headquarters in Singapore and offices across Asia.
• Offering integrated technology solutions and services for professional audio-visual and information communication needs.
• Working Hour: Mon - Fri 9.00am - 6.00pm
• Nearby Tai Seng MRT

Job Responsibilities:

• The Service Delivery Manager plays a client-facing role focused on post-sales and service matters.
• Cultivating positive relationships with customers is essential.
• Collaborating with End Users (EU) and Account Managers ensures alignment with all post-sales expectations.
• Working with the service team and Account Managers to ensure comprehensive information is provided; if information is lacking, ensuring its acquisition.
• Conducting regular reviews with end users for key accounts.
• Coordinating with the Sales Team to drive continuous growth in post-sales revenue.
• Managing service delivery for both current and potential clients, locally and regionally.
• Identifying and developing procedures, policies, and standards for customer service.
• Anticipating and meeting client needs and requirements proactively.
• Actively contributing to expanding existing client relationships and generating new business opportunities.
• Evaluating and assessing customer service contracts.
• Ensuring the achievement and maintenance of agreed customer service levels and standards.
• Addressing customer complaints by collaborating with relevant teams to find resolutions.
• Partnering with company management to support and execute growth strategies.

What You'll Need to Succeed:

• The ability to really listen to customers
• Candidate must possess at least Diploma or equivalent in any field.
• Minimally two years of experience in the AV / IT industry
• In-depth knowledge of customer service principles and practice
• Proficiency in MS Office applications
• Can demonstrate a good level of negotiation and communication skills, both internally and with external clients
• Positive attitude and incredible work ethics

How To Apply:
Please click “Apply” if you are interested & fit to the role.

We regret to inform you that only shortlisted applicants would be notified.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Toh Qiu Wei | EA Personnel No.: R23116260

We are representing our client in the Fintech space in hiring for a Customer Care/Customer Experience Operations Officer.

Key Responsibilities:

• Provide Level 1 technical support via phone and email for high-value clients' online payment accounts in a 24/7 setting.
• Address product or application inquiries.
• Diagnose and resolve hardware and software issues using established procedures to minimize customer downtime.
• Escalate complex issues to appropriate resources.
• Maintain positive customer relations through effective coordination with internal functions.
• Conduct follow-ups and scheduled callbacks as necessary.
• Respond to all communications within required time frames, providing accurate and complete information.
• Adhere to agreed-upon processes, meeting work standards, targets, and objectives.

Requirements:

• Fluent in spoken Mandarin to communicate with Mandarin-speaking colleagues and customers.
• Minimum two years of phone/email technical support experience in a BPO serving international clients.
• IT experience in reading logs and understanding statuses.
• Experience in a payment solution environment or experience with CRM tools like Zendesk is advantageous.
• Team-oriented with a proactive, solutions-focused approach.
• Strong analytical and critical thinking skills.
• Ability to address escalated issues promptly.
• Excellent planning and prioritization skills under pressure.
• Good customer service skills.

Interested candidates kindly apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team.

Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities into cohesive initiatives aimed at increasing customer retention and market diversion from illegal operators, developing segment programmes and enhancements to drive customer segment performance to encourage responsible gambling and achieve advocacy.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer segmentation or campaigns, we want to talk to you.

What You'll Do

• You will collaborate with cross-functional teams to gather insights and data relevant to specific market segments.
• You will develop and maintain segment profiles and personas based on data-driven analysis and customer research, conduct in-depth analysis of each customer segment to understand their unique needs, preferences, and pain points, identify opportunities for personalisation and targeted communication initiatives within each segment, evaluate the effectiveness of segmentation strategies and recommend adjustments based on performance metrics and customer feedback.
• You will conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats within target segments, monitor illegal market activities and industry trends to anticipate changes in segment dynamics and market conditions, present findings and recommendations to key stakeholders to support strategic decision-making and resource allocation.
• You will stay abreast of emerging technologies and methodologies in segmentation analysis and incorporate best practices into existing processes.
• You will develop targeted marketing campaigns and content tailored to the specific needs and preferences of each customer segment.
• You will leverage the CRM system, digital and remote channels, and retail touchpoints to deliver personalised experiences for customer engagement.
• You will collaborate with Customer teams to ensure campaign alignment and seamless customer experience.
• You will identify relevant courses/conferences for development of current capabilities and acquire new capabilities.

Who You Are

• You will need a Degree in marketing, business analytics, computer science or information technology. Advanced certifications in Analytics preferred.
• You will need at least 3 years of experience in customer segmentation, data analysis and/or marketing.
• Experience in gaming products and services will be advantageous.
• You should have a proven track record of using customer data and insights to drive marketing campaigns with results in improved customer engagement and retention.
• You should have hands-on experience with customer data platforms, analytics tools, and data visualisation techniques. Experience with Qlik Sense is an advantage.
• You should have strong understanding of customer behaviour, purchasing patterns, and market trends.
• You should have the ability to collaborate cross-functionally with Customer, Channels and Product teams to translate customer insights into actionable strategies.
• You should have excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.
• You will need creativity and innovation to develop engaging and personalised campaigns that resonate with target audiences.
• You should have attention to detail and a commitment to delivering outcome driven campaigns.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta and Dubai.
We are seeking a mature and responsible individual capable of managing both our studio branch and our esteemed customers. The goal is to enhance member engagement, satisfaction, renewal rates, and cultivate advocates for our brand.

Job descriptions:

Customer Care Team - Welcome and On-board New Members

- Welcome new members, provide support in starting their wellness journey
- Engage and build rapport with members to gather early feedback

- Follow through the new member onboarding process

Customer Care Team - Engage Existing Members
- Personalised Check-in message at 1/3/6 months
- Review members attendance & frequency
- Check in with members who stop coming regularly
- Track and prepare Birthday Cards
- Maintain Complaint Tracker – ensure closure

You will also be tasked with overseeing the operational control of your branch, collaborating closely with the Head of Operations on a daily basis to enhance efficiency and effectiveness.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous experience in customer service or a related field is preferred
• Able to handle cleaning duties such as mats sanitising, studio upkeep, toilet hygiene and wrapping up the studio by end shift
• Those who can commit morning and evenings to do covers will be an advantage
• Admin background is a must

Available working hours:

• Mon - Fri 7am to 1pm or 4pm -10pm
• Able to commit weekends/PH 8.30am - 5.30pm
• Locations available Kovan both shifts, Katong - evening, Bukit Timah evening

Training will be provided.

What you'll do:

As a Customer Service Executive, your main responsibility will be to provide outstanding support during the festive season. You will be tasked with data entries, managing returned goods, collaborating with third-party logistics providers, and coordinating Point of Sales Material inputs. Furthermore, you will handle order and returns processing, ensuring all details are entered correctly into the system. Your role also includes working closely with warehouse logistics teams for prompt product delivery and addressing any delivery-related concerns at the customer site. Lastly, you will follow up on credit notes after the collection process flow is completed.

• Execute data entries in SAP system accurately
• Manage return goods and process orders efficiently
• Collaborate with 3PL on returns and orders
• Coordinate POSM inputs with Sales Operation Team for upcoming festive events
• Oversee 'Block' stock inventory for specific customers
• Receive and process customer orders/returns accurately and promptly
• Work closely with warehouse logistics teams to ensure timely and accurate delivery of products to customers
• Follow up credit note to customer once collection process flow is completed

What you bring:

The perfect candidate for this Customer Service Executive role brings exceptional communication skills and meticulous attention to detail, especially when it comes to data entry tasks. Previous experience in logistics, customer service, sales support or administrative roles would be beneficial. You should have a proven ability to work effectively with various internal teams including sales, marketing, logistics, demand planning, and finance. Your proactive problem-solving skills will be crucial in addressing any concerns and providing solutions or alternatives when necessary.

• Exceptional communication skills
• Meticulous attention to detail for data entry tasks
• Experience in logistics / customer service/ sales support/ admin roles is preferred
• Ability to work effectively with internal teams
• Proactive problem-solving skills
• Ability to manage multiple tasks simultaneously

What sets this company apart:

Our client is a globally recognised company that values teamwork and commitment. They offer an inclusive work environment where every team member's contribution is valued. They believe in nurturing talent through continuous learning opportunities and fostering a culture of open communication where feedback is welcomed.

What's next:

Eager for an exciting opportunity? Apply now!

Apply today by clicking on the link. We look forward to receiving your application!

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Work Location: Simei

Work Hours:

Monday to Thursday 6am to 3pm

Friday: 6am to 2.30pm ( 30 min lunchbreak)

Job Responsibilities:

· Opening & Closing of Gates/ Students’ Safety during early mornings/ after school

· Maintaining the general cleanliness of equipment and the workplace

· Providing logistical support for school events and activities, including transporting and arranging furniture and equipment

Any other administrative/ operation duties as assigned by Principal, Vice-Principals, Administration Manager and Operations Managers

Job Requirement

- Complete Primary school

- Physically fit

- Able to work well in a team.

22C1322

R23115755

Ensure Customers' orders are processed accurately

Liaise and update customers timely

Good time management skills,prioritize tasks and able to work under tight schedule and pressure

Able to work independently with good problem solving skill

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Responsibilities:

• Assist in the drafting, review, and negotiation of contracts, agreements, and other trade and legal documents.
• Ensure compliance with contractual terms and conditions.
• Coordinate with internal stakeholders to obtain necessary approvals and signatures.
• Monitor contract performance and take necessary actions to address any issues.
• Maintain accurate and organized contract documentation and record keeping.
• Process trade documentation, including import and export permits, letters of credit, and shipping documents.
• Collaborate with internal departments and external parties to facilitate smooth trade operations.
• Manage trade compliance, including ensuring adherence to customs regulations and trade laws.
• Stay updated on trade regulations and industry practices.
• Assist in the resolution of trade disputes and other related issues.

Requirements:

• Degree in Business Administration, International Trade, or equivalent.
• At least 2 years of experience in trade operations and contract management.
• Knowledge of reviewing Letter of Credit and shipping procedures is preferred

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions;

• Conduct survey interviews via outbound calls in a professional and courteous manner.

• Provide guidance and assist selected companies to complete and walk through challenging survey questions.

• Maintain confidentiality and adhere to ethical standards while handling survey information.

• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.

• Upload completed survey data into CRM.

• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.

Requirements;

• Minimum O/A/Diploma/Degree

• Meticulous and detail oriented.

• Excellent communication skills, problem-solving skills and analytical skills.

• Confident, persuasive, good reasoning, proactive and willing to go extra mile.

• Strong interpersonal skills to assist survey participants effectively.

• Prior experience in survey administration, customer service or consultancy experience is a plus.

• Independent and self-motivated to achieve monthly KPIs

• Proficient in MS Office

• Singaporean only

Others;

• Working hours: Monday to Friday, 9.00am to 6.00pm

• Basic Salary: $3000, Monthly Incentive: Up to $100

• Office Wear

• Working location: Town area

Interested applicants, please whatsapp Kwan Alanna 8776-5504 to find out more about the role

Cornerstone Global Partners

Company Registration Number: 201622755N | EA Licence: 19C9859

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus