IT Service Manager (ServiceNow) Role
Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]
Our Client is a leading leading stable firm.
We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing...
IT Service Manager (ServiceNow) Role
Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]
Our Client is a leading leading stable firm.
We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing...
IT Manager
Working day : 5 days (8am-5.30pm)
Salary : $6500-$7500
Location : Taiseng
Industry : Marine Offshore / O&G
Reporting to :Chief of Technology
Responsibilities:
IT Support and Infrastructure
Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
Manage user r...
IT Manager
Working day : 5 days (8am-5.30pm)
Salary : $6500-$7500
Location : Taiseng
Industry : Marine Offshore / O&G
Reporting to :Chief of Technology
Responsibilities:
IT Support and Infrastructure
Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
Manage user r...
• Plans the manpower needs of the zone, and deploys staff according to jobs required.
• Leads the Operations Support department to ensure all contractual and ad hoc jobs are scheduled.
• Ensures conformance to internal and external work procedures and quality standards.
• Handles customer complaints (feedback through phone calls / emails) and condu...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-dPh3nP
Autonomy to make key decisions
Global role
About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan...
Responsibilities
· Evaluate, process and approve Permit to Work (PTW) submitted by different users and contractors for hospital works, including and not limiting to renovation works, construction work, maintenance works and installations. Ensure compliance with all the applicable legislation, statutory, codes governing environmental health & sa...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g4h7aas3
Regional role with leadership responsibility
Permanent in-house role with an established company
About the company
Our Client is an established Europe MNC. They have a well-established presence of m...
Context of the role:
Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and
support of clients.
Key Responsibilities:
Define Company Procedures
- Own the support and incident management procedures in line with industry standards (ITIL etc)
Onboard Customers
- Complete the onboarding journey i...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
Responsibility:
To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
To be the Site...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
EUC Support Manager is responsible for facilitating the delivery of IT Service Desk, Desk-side support, and End User Compute (EUC) services to the business with a strong focus on communication and customer service.
Accountabilities
Proven experience in coordinating Service Desk and external service providers, as well as vendors.
Strong a...
What you get to do in this role: Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine highe...
Job Description
What you get to do in this role:
Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and r...
We are looking for an IT Service Manager on a 6 months contract role to support my clients project. There is a high possibility for this contract to extend further as the team is trying to make a business proposal to support the hiring for this resource for a longer term duration.
Role Overview:
You will be accountable to manage, liase and coor...
Job Description
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We are disruptive. We work hard but try not to take ourselves too seriously. We are highly adapta...
What are we looking for:As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and i...
What are we looking for:As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and i...
As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji OfficesEstablish project delivery standards and tracking policies...
Job Overview
The Senior Manager, Customer Support manages a team of Customer Support Specialists, Technical Support Specialists and Associate Managers, Customer Support. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy and set regional Cu...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g4h7aas3
Regional role with leadership responsibility
Permanent in-house role with an established company
About the company
Our Client is an established Europe MNC. They have a well-established presence of m...
Delivering system administration and cybersecurity support.
Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and d...
Delivering system administration and cybersecurity support.
Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and d...
Delivering system administration and cybersecurity support.
Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and d...