Total 197 manufacturing job vacancies in Customer Service category in Singapore

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

• Position : Customer Service Coordinator (Coordinating/ Quotation/ Manufacturing Industry)
• Location : Tai Seng Ave (10 minute walk from MRT)
• Working hours : 5 days a week Monday to Friday. 830am to 530pm
• Salary (commensurate with experience) : Up to $3700 + Commission + Performance Bonus + 14 Days annual leave
• Duration : Permanent
• Industry : Supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries.

Main Responsibilities:

• Direct telephone contact or email with international and domestic customers:
• Give pricing and delivery
• Enter order via ERP systems
• Follow up and expedite orders/ shipments
• Promote sale of service parts.
• Process all domestic/international credits and follow up on outstanding non-receivable parts.
• Process and coordinate all repair orders with customers and work closely with our U.S head office.
• Process all invoice billings for parts department.
• Process replenishments for the off-site warehouse
• Process all incoming domestic and international email for price quotes.
• Enter customer orders into ERP systems.
• Other duties assigned by the Customer Service Supervisor or Service Parts Manager.

Requirements:

• Minimum 1 to 3 years of experience in customer service industry
• Minimum O-Level, Diploma in any field or its equivalent
• Proficient with Microsoft Office or related software.
• Ability to stay calm and excellent in handling difficult customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5689 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Representative to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Representative to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Senior Customer Service Specialist to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Senior Customer Service Specialist:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Senior Customer Service Specialist to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Senior Customer Service Specialist:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas Link

Job Description:

QA Operation - Product and Processes

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.

Lab Operation

• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.

Quality Systems

• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.
• Miscellaneous Duties (Improvement)
• Manage other Quality related projects as and when required.
• Any other work-related duties as assigned.

Job Requirements: Min Degree in Food Science or similar w min 5 yrs of relevant QA/QC experience in food manufacturing/FMCG industry & led a team

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Salary: $12/hr

Duration: 1 Aug 2024 to 30 November 2024

Working Days & Hours: Monday to Friday office hours

Location: Jurong

Job Description:

• Provide post-sales interface with customers either by telephone, emails or face to face

• Issue sales quotations for standard and routine test and inspection services

• Collate, verify and evaluate all test samples related information in accordance to test specification

• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection

• Monitor and track workflow to meet customers timeframes and committed test schedules

• Prepare standard test reports

• Monitor payment status upon releasing of test reports

• Upload test reports and required documents onto MEC portal

• Respond promptly to customer inquiries and handle and resolve customer complaints

• Direct requests and unresolved issues to designated resource

Job Requirements: Min GCE A Level / Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

INTERNAL AUDITOR

One of Singapore's established MNC Manufacturing company specializing in total supply chain solutions for Engineering plastics (synthetic resins).

Location: Central (Bendemeer), 8 mins walk from Boon Keng MRT

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 4500 MAX
• Performance Bonus

Job Responsibilities:

• Develops detailed objectives and work procedures for each project together with Head of Internal Audit.
• Carry out internal audit activities including Operational, Financials, Human Resources, Administration, Manufacturing and Information Technology etc.
• Identify weaknesses in control activities and make value-added recommendations for process improvement.
• Follow up and monitor implementation of internal audit recommendation.
• Prepare timely audit report to present the audit issues, risks and recommendations.
• Prepare appropriate and accurate work paper documentation in accordance with documentation standards maintained by Internal Audit Department.
• Support yearly J-SOX audit by external auditor.
• Undertake other types of advisory work such as internal control policy development, financial due diligence and investigations services.
• Conduct special audit as and when required by the Audit Committee or the Board of Directors.
• Perform ad hoc tasks and special projects/ reviews as assigned from time to time.

Requirements:

• Possess at least a Diploma in Accounting with 2 years in accounting and auditing field experience
• Experience working with overseas entities will be an added advantage
• Mandarin written and spoken ability to liase with Chinese speaking clients

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

INTERNAL AUDITOR

One of Singapore's established MNC Manufacturing company specializing in total supply chain solutions for Engineering plastics (synthetic resins).

Location: Central (Bendemeer), 8 mins walk from Boon Keng MRT

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 4500 MAX
• Performance Bonus

Job Responsibilities:

• Develops detailed objectives and work procedures for each project together with Head of Internal Audit.
• Carry out internal audit activities including Operational, Financials, Human Resources, Administration, Manufacturing and Information Technology etc.
• Identify weaknesses in control activities and make value-added recommendations for process improvement.
• Follow up and monitor implementation of internal audit recommendation.
• Prepare timely audit report to present the audit issues, risks and recommendations.
• Prepare appropriate and accurate work paper documentation in accordance with documentation standards maintained by Internal Audit Department.
• Support yearly J-SOX audit by external auditor.
• Undertake other types of advisory work such as internal control policy development, financial due diligence and investigations services.
• Conduct special audit as and when required by the Audit Committee or the Board of Directors.
• Perform ad hoc tasks and special projects/ reviews as assigned from time to time.

Requirements:

• Possess at least a Diploma in Accounting with 2 years in accounting and auditing field experience
• Experience working with overseas entities will be an added advantage
• Mandarin written and spoken ability to liase with Chinese speaking clients

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Customer Engineer (MDP / DDP/ Manufacturing)

6-Month Contract

Salary up to $7000 depending on experience

Location : Islandwide

Industry : Semiconductor

Our client is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. They are currently looking for Customer Engineer to join their operations .

Responsibilities

• Proficient on primary toolset and demonstrates ability to acquire additional systems and applications.
• Performs startup activities through Tier II with limited support.
• Able to complete qualifications with minimal assistance. Completes quality repairs.
• Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.
• May initiate or participate in projects to drive down costs or increase uptime.
• Ability to carry out action plans and report findings.
• Verifies operational quality of system equipment.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• May identify procedural issues.
• Can perform most retrofits on equipment. Assists in process issues.
• Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
• Solicits customer feedback. Understands the impact of various actions/decisions on the account.
• Is aware of potential dissatisfies and escalates as appropriate.
• Develops and executes corrective action plans.
• Performs BKM’s.
• Actively engages in the use of knowledge management systems.
• Complies with all IP guidelines.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• At least 4-7 years of experience with Bachelor's Degree in Engineering, or related field
• Would requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting heavy weights
• The ability to distinguish between colors,
• The ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
• The use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Field Service Engineer (MDP / DDP/ Manufacturing)

6-Month Contract

Salary up to $7000 depending on experience

Location : Islandwide

Industry : Semiconductor

Our client is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. They are currently looking for Field Service Engineer to join their operations .

Responsibilities

• Proficient on primary toolset and demonstrates ability to acquire additional systems and applications.
• Performs startup activities through Tier II with limited support.
• Able to complete qualifications with minimal assistance. Completes quality repairs.
• Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.
• May initiate or participate in projects to drive down costs or increase uptime.
• Ability to carry out action plans and report findings.
• Verifies operational quality of system equipment.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• May identify procedural issues.
• Can perform most retrofits on equipment. Assists in process issues.
• Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
• Solicits customer feedback. Understands the impact of various actions/decisions on the account.
• Is aware of potential dissatisfies and escalates as appropriate.
• Develops and executes corrective action plans.
• Performs BKM’s.
• Actively engages in the use of knowledge management systems.
• Complies with all IP guidelines.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• At least 4-7 years of experience with Bachelor's Degree in Engineering, or related field
• Would requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting heavy weights
• The ability to distinguish between colors,
• The ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
• The use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice