Total 3,893 pr executive job vacancies in Customer Service category in Singapore

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Tampines Care Home

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.
• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.
• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Woker.
• Support and work closely with Finance to manage arrears.
• Provide day to day coordination roles and duties between NOKs and Centre.
• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.
• Maintain and upkeep Centre’s databases
• Manage and update data into relevant system such as IRMS, ILTC and NMTS.
• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field
• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
• Good communications and people engagement skills
• Good organisation ability
• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.
• At least 1 to 3 years of relevant healthcare industry experience.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Job Summary:

• Basic Salary Range: SGD $2500 - $2700
• Time: Monday - Friday, 0900-1800 hours
• Location: Airport Cargo Road

Job Responsibilities:

• TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER
• MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY
• MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK
• SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE
• TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA
• TO LIAISE WITH AIR AND SEA CARRIERS
• TO LIAISE WITH CUSTOMERS
• TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

Requirements:

• MINIMUM GCE ‘O’ LEVEL
• ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Requirements

1. ITE Higher NITEC or GCE "O" Level education. Diploma Holders are welcome

2. Experience in Customer Service or Sales Admin support will be an advantage

3. Customer Service Oriented

4. On-The-Job Training provided

Job Duties and Responsibilities

1. As part of the Sales Admin Support Team, you will process customers order for products such as preparing Sales Invoices, Sales Order reports for Production and other reports.

2. Answer phone calls from customers regarding order requests, enquiries, feedback and concerns.

3. Perform data entry work, such as posting transactions into accounting system, confirm invoices due for payment by customers, process monthly statement of accounts to customers.

4. Update customer information, reports to support Sales Team.

5. Conduct Stock-Take and Update Inventory Movement Records for assigned products.

Benefits & Other Information

Basic Salary - $2,400 to $3,300 per month

6 Months Probations

AWS /13th month Salary

Medical Benefits, Annual Leave, Medical Leave

5 Working days per week

Rest on Sunday and Public Holiday

Working Hours - 8 am to 5 pm (Mon to Fri)

Working Location at 3 Tuas Bay Walk

Company Transport Pick-up Point – at Chao Chu Kang MRT and Boon Lay MRT station

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1. Planning for Day-to-Day Operations

1.1. Plan the daily engineer schedule to optimize efficiency and productivity.

1.2. Coordinate the exchange of spare parts from respective principal brands to support repair and maintenance activities.

1.3. Monitor and track support cases logged daily, ensuring timely resolution and customer satisfaction.

2. Working Independently and Multitasking

Ability to work independently and handle multiple tasks simultaneously. Training and guidance will be provided by experienced staff to support these activities.

3. Basic IT Skills

Utilize basic IT skills to work with MS Office and email software for documentation and communication purposes.

4. Call-Center Experience

Preference for candidates with some call-center experience, which includes answering and logging support calls. This experience can be beneficial for effective communication with customers and issue tracking.

5. Work Experience

Candidates should have at least 2 years of working experience, preferably in similar positions, to demonstrate their ability to handle the responsibilities of the role effectively.

Work Location: Bedok South Road

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

To be able to take charge and guide junior front desk receptionist to handle customer enquires and appointments thru emails, phone calls and customer facing in a hair salon.

Able to work individually to handle complaints and feedback from customer.

Willing to learn hair technical knowledge so as to be able to communicate to customers.

Need to communicate with Caucasian customers, thus proficiency in English is a must.

Have a minimum of 3 years experience in related field.

Responsibilities

• Strengthen client relationships, manage their campaign performance, and upsell new services and ideas.
• Understand their business needs and add value with campaign strategy
• Promote media proposal & marketing plans to our clients prepare quotations.
• Map and execute the media plan across relevant platforms
• Work closely with the operations, marketing, graphic design and editorial teams on campaign implementation and execution
• Responsible for prospecting, managing, and maintaining good relationship with corporate clients.
• Handle documentation and administrative duties as assigned by reporting office

Qualifications

• Minimum GCE 'A' Level or Diploma certificate

Requirements

• Proactive and able to work independently.

• Result-driven and self-motivating

• Good verbal and interpersonal communication skills

• Proficiency in MS Office applications

• Relevant experience in media sales, marketing or advertising is an advantage.

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors, and IT peripherals.
• Resolve network connectivity issues and software application challenges, ensuring smooth operation of essential tools.
• Cultivate strong partnerships with IT vendors for maintenance and timely software license renewals.
• Streamline procurement processes by negotiating purchases of office equipment and software.
• Manage IT security measures, including antivirus maintenance and data backups.
• Set up LAN networks and IP address allocation.
• Provide timely helpdesk support to all users.
• Set up new PCs and notebooks, including email configurations.
• Assist in setting up CCTV systems.
• Stay updated with the latest operating systems and network protocols.
• Perform diverse IT-related tasks, including website updates and inventory management.
• Embrace and adapt to ad-hoc duties as assigned.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Engage and support the GP partners in the network
• Provide administrative support to department activities and programmes
• Handle financial and procurement related matters for the department
• Collate data and prepare reports for quality improvement
• Perform secretariat duties as and when required
• Perform any other duties as assigned by supervisors and HOD

Job Requirements:

• Min Bachelor Degree
• Min 2 years of relevant work experience in a healthcare setting

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure.
• To organize social events & meetings.

Operational Matters

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Administer voucher system.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Degree in Building & Real Estate Management or its equivalent with at least 3 years of experience; or
• Diploma in Building & Real Estate Management or its equivalent with at least 5 years of experience.
• Relevant experience in managing high rise commercial buildings or mixed developments.
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Experience in formulating and implementing maintenance policies and procedures, project management for capital works.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Managerial experience is essential and ability to work under pressure.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Job Description:

• Lead and supervise Pharmacy Centralized Billing Team to ensure daily objectives are met within set timelines.
• Handle exceptions and escalate issues as needed to ensure smooth billing processes.
• Support team with process improvements, including automation and productivity initiatives.
• Supervise and train Patient Service Assistants (PSAs) to maintain service standards and ensure smooth clinic operations.
• Manage patient feedback, find solutions, and identify opportunities for service improvements.
• Perform administrative duties including procurement/billing support, serving as the Single Point of Contact (SPOC) for departmental administrative matters, and preparing onboarding for new staff.

Requirements:

• Minimum Diploma in any field
• Able to lead a group of Patient Service Associates
• Patient-fronting experience is preferred
• Minimum 2-3 years of relevant experience

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Duties

• Generate new sales for parts business.
• Promote service sales for refurbishment, training, repair & modification jobs.
• Attend to enquiries, prepare quotations
• Maintain quotation log, monitor sales performance & targets
• Ad-hoc duties as assigned.

Requirement

• Diploma
• Passion to drive sales.
• 1 year Sales experience in automotive industry

Send your Cv to [email protected]

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Efficiently install, configure, and troubleshoot a range of hardware, including printers, computers, projectors, and IT peripherals, ensuring smooth operation throughout the organization.
• Resolve network connectivity issues and software application challenges promptly, ensuring seamless operations of essential tools like Microsoft Office, HR and Accounts Software, and Adobe suites.
• Cultivate strong partnerships with IT vendors, facilitating hassle-free maintenance and timely software license renewals to uphold operational efficiency.
• Streamline procurement processes by liaising with vendors to negotiate purchases of essential office equipment and software, optimizing resources and enhancing productivity.
• Uphold the organization's digital security through meticulous management of IT security measures, including antivirus maintenance and robust data backup protocols.
• Spearhead the setup of LAN networks and IP address allocation, contributing to a well-connected and efficient workplace environment.
• Provide timely and effective helpdesk support to all users, ensuring minimal disruption to their workflow and maximizing productivity.
• Facilitate seamless onboarding processes by setting up new PCs and notebooks, including personalized email configurations and mailbox setups.
• Contribute to workplace safety and security by assisting in the setup of CCTV systems throughout office premises.
• Stay updated with technological advancements, continuously refining knowledge of the latest operating systems and network protocols.
• Support the organization's success by performing diverse IT-related tasks, including website updates and meticulous inventory management.
• Adapt to evolving needs by embracing ad-hoc duties as assigned, demonstrating flexibility and commitment to the team's objectives.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

About Our Client

A top provider of security solutions and services in the Asia.

Job Description

• Handle and resolve customer feedback and complaints efficiently.
• Maintain service levels to ensure excellent delivery to both internal and external customers and partners.
• Perform customer inquiries, quotations, order processing, and fulfillment.
• Actively participate in customer retention programs and strategies.
• Track and assist in collecting outstanding payments related to departmental income.
• Carry out other assigned duties or projects.

The Successful Applicant

• Minimum Diploma level with 2-3 years of experience in a service-related industry.
• Good communication and interpersonal skills.

What's on Offer

• AWS
• Performance Bonus
• Birthday Leave
• Health Insurance

Reach out

Please submit your updated resume by using the APPLY NOW button

By submitting your personal data and resume, you consent to our use and sharing of this information with prospective employers for evaluating and processing your job application

CSearch Pte Ltd | 24C2261
Cheryl Lee Jin Ling | R22103993

Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?

Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?

Do you dream of an ever changing, fast paced team environment where you get coaching and development from some of the greatest names in the industry?

We are looking for people just like you!

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

• Market leading, competitive salary packages paid above industry rates
• Unrivalled opportunities for development and growth
• Training and coaching from leading names in global hospitality leadership
• A commitment to employees that work-life balance being paramount to a successfully performing team

If you are working in any service based environment, whether it be in a retail store, an office, within the leisure industry or you are an entrepreneur we want to hear from you. We want to take everything that is good about you and teach you the ways of QT, to turn you into a hospitality superstar.

With the right attitude and a willingness to learn an exciting career in this world awaits you!

The Scope:

As Guest Service Executive, you will ensure the satisfaction of guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. A Front Office Executive contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards.

Job Responsibilities:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel
• To anticipate and exceed our guest’s expectations at all times
• Reignite Unexpected and Unrequested – on a daily basis going above and beyond for our guests
• identify and look after key VIP guests and deliver VIP Amenities for their stay
• Resolve guest complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our guests receive a fast, efficient and friendly check in and check out
• Ensure all guests’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Perform other duties assigned by the Front Office Manager or designates
• Respond promptly to guest requests for a supervisor or manager

Qualification:

• Minimum Secondary 4 education with GCE ‘O’ level credits in a minimum 3 subjects

Experience:

• Previous Front Office experience in the hotel, leisure or retail sector would be an advantage

Key Competencies:

• Calm, efficient and organized
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to observe and detect signs of emergency situations

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Job Scope

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirement

• Min. Diploma & above in Business or any field of study
• Minimum 2-3 years of relevant working experience in the Healthcare sector
• Prior work experience in Healthcare Business Office or Patient Service Associate position will be an advantage
• Able to start on immediate or short notice

Interested candidates please send your updated resume to:

[email protected]
Attn: Patient Service Executive (Business Office/ East, Healthcare/ Up to $4000) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Airfreight Customer Service Executive

Job Info

• Basic Salary: Up to $3800+ AWS + VB
• Working hour: Monday - Friday 8.30am - 5.30pm, Saturday 8.30am - 12.30pm (Alt Sat)
• Working Location: Changi

Job Description

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Job Requirement

• Minimum 1 years of working experience in Air freight forwarding operations

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun| EA Personnel No.: R24119746

Job info:

• Basic + AWS & VB
• Monday - Friday (Alternate Saturday)
  9am - 6pm / (9am - 1pm)
• Location: Changi Airfreight Centre

Job Scope:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in the administration of cargo bookings, e.g. loading flight reservations into the system template and ensuring all data are accurately updated.
• Interface with multiple parties including customers, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipment status and inform customers accordingly
• Maintain good relationships with both customers and handle customers' inquiries on a timely basis
• Work closely with the Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Purpose of the role:

Ensure on-time part availability

Order processing, administration and management of orders for assigned

customers

Main activities:

• Order management between customer and workshop
• Administer customer account, including ERP contract administration.
• Understand customer requirements and transform into fulfilment actions
• Ensure customer order status, weekly report are accurately generated and maintained
• Maintain regular contact with customers assigned, perform weekly, monthly and yearly review.
• Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement
• Coordinate clarification of technical and commercial queries
• Inform relevant customers proactively on order status, especially for delays or critical parts
• Consolidate technical quotation, fulfil business quote and send to customer via ERP system.
• Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and
• recommendations to improve organizations profitability and margin
• Any other duties as assigned by Supervisor

Job requirements:

• Diploma in any relevant industry
• No work experience required
• Excellent written and oral communication and presentation skills
• Strong work ethics, team player, customer oriented with meticulous mindset
• Self-motivated person who can bring ideas and improve our existing processes
• Proficient in Microsoft applications
• Fluent in English

Community Support Executive
Working venue: Aging Home
Working Location: Upper Serangoon, Bukit Timah, Queentown & Jalan Bukit Merah (Work location not fixed, decide after interview)
Working day: 5.5 work days ( Mon – Fri & Sat half-day)
Salary : $2400 - $3800

DUTIES

• To coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes: (1) Outreach and engagement of seniors within service boundary ; (2) Active ageing programme ; (3) Befriending and Buddying & (4) Care and support services.
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

JOB RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc. Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and train junior personnel.

6. Administrative Duties

• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

REQUIREMENT：

• Minimum GCE ‘A’ Levels or Diploma in social service or related discipline, with a social service background.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.