Total 3,837 procurement engineer job vacancies in Customer Service category in Singapore

Responsibilities:

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

Key Competencies:

* Excellent proven track record supporting clients in a financial environment

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Other duties as assigned by the Level 2 Support Leads

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

* Other duties as assigned by the Level 2 Support Leads

Job Description & Requirements

Successful candidate will assist Parts & Service Sales Manager on the following tasks:

• Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases
• Provide technical and hands-on support for the implementation of pilot studies and commercial operations
• Manage site operators in implementing good practices for plant operations and maintenance and daily operational activities through preparation and implementation of standard operating procedures (SOPs) and technical training
• Support the development, establishment, and maintenance of plant performance monitoring, reporting and improvement.
• Proactively report and investigate plant performance/reliability issues and propose practical and cost-effective solutions.
• Coordinate and oversee the relevant technical support to the operating sites, as to reduce unplanned downtime through failure analysis and corrective actions implementation.
• Support the preparation of the predictive and preventive maintenance programs at operating sites and closely monitor their performance.
• Participate in technical meetings
• Promote and support after sales services, including spare parts, consumables, ad hoc operational and site technical support. Work closely with Engineering and Procurement departments to correctly specify and source materials and services.
• Positively promote a safe and healthy work environment and employ safe work practices at all times, including documenting incidents and recommending and following through on corrective actions.
• Monitor compliance with contractual and regulatory requirements.
• Maintain efficient communication and information sharing between the Operations Department and Engineering/NPI Departments including writing and issuing technical reports and Return of Experience/Lessons Learned reports.
• Carry out other duties as may be assigned from time to time by your superior.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in commissioning and /or in Operations and Maintenance in the industrial water treatment systems.
• Must be a hands-on person
• Familiar with mechanical, electrical, instrumentation and Controls of process plants
• Commissioning activities like SAT/FAT, instruments, valves and controls loop check.
• A team player that is willing to work with different age groups and nationalities.
• Applicants must be willing to travel as and when required.

• Repair/ maintenance of electronic equipment.
• Work on site to keep electrical and electronic equipment running smoothly.

Job Requirements:

• ITE/ Diploma in Mechanical/ Electronics/ Electrical or relevant is welcome to apply. No experience required.
• Training Provided.
• 5 day work week (8.30am-6pm, Mon-Fri).
• Salary: $2500

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Description:

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our company, a Multi-National Aesthetic Brand is looking for a field service engineer as we are expanding further. In this role, you would be working on-site at customer locations to troubleshoot, maintain and repair Lasers and Medical equipment. After some on-the-job training, you would get to put your technical, mechanical and electrical skills to use every day in new and challenging situations while you interact with a wide variety of people, machines and settings.

Job Responsibilities

• System commissioning and installation.
• Adhoc servicing and preventive maintenance.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
• Update and maintain assigned machines per manufacturer specifications.
• Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
• Must be willing to travel.

Skills & Qualifications required

• Diploma in Electronics, Mechatronics or related and higher preferred;
• Experience with lasers will be an advantage;
• Ability to work productively with minimal supervision;
• Good communication and customer service skills.

Responsibilities

• To support Automated Guided Vehicles (AGV) aftersales operation
• Manage daily operation activities in workshop & customer services
• Ensure accountability and integrity operational readiness of workshop
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Act as a bridge between sales, operations & customers
• Write technical report and submit to customer/manufacturer
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators
• Ad hoc duties as assigned by Supervisors

Requirements

• Academic qualification: Diploma/Degree in Engineering (EEE) & equivalent.
• Prior working experience in managing daily workshop for at least 2 years is preferred.
• Possess strong analytical & technical knowledge (understanding in Material Handling Equipment (e.g. forklifts) repair).
• valid Class 3 Driving License.
• Benoi (pick up from Joo Koon MRT), Monday to Friday, 08:30 AM - 05:30 PM, Basic + 2 times bonuses + 14 AL, perm role
• Job Reference: L847877R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

• Provide after-sales service support, installation, commissioning and repair of laboratory/ research/ analytical equipments

• Provide technical consultation to customers

• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline

• To prepare service reports

Requirements:

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent

• Understanding of refrigeration system & robotic liquid handling equipment will be an advantage

• Related work experience in service / maintenance will be an added advantage.

• Valid Class 3 driving license and personal vehicle will be an added advantage.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R24121196 | EA License 16C7883

Position title : Service Engineer / Technical Specialist
Location: Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Benefits:

• Basic $3500 - $4500 for L2 infra support engineer
• Basic $2500 - $2800 for L1 desktop support engineer
• 5-day work
• Great career progression
• Listed company

Job Scope (L2 Infra Support Engineer):

• Administer and configure infrastructure systems (e.g., Active Directory, data centers, telephony, video conferencing) and network devices (firewalls, routers, VPNs).
• Monitor system resources, ensure backups and disaster recovery plans are effective, and apply necessary patches.
• Provide technical support to local and overseas users while ensuring security.
• Liaise with vendors to ensure Service Level Agreements (SLAs) are met.
• Draft and maintain technical documentation (admin guides, user guides).
• Lead or assist in IT projects, and provide L1/L2 support.

Job Scope (L1 Desktop Support Engineer):

• Providing day-to-day Level-1 IT support to both local and remote users.
• Deploying and troubleshooting various devices including PC, laptop, copier, printer, smartphone, and IT peripherals like projectors and video conferencing equipment.

Requirements:

• Candidates with related experience in IT Infrastructure technical support experience will have added advantage.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Work in shipyard (West area)
• Monday-Friday, 9-6pm

Responsibilities

• Involve in all stages of projects and not limited to concept, schematic design, detail design, documentation to constructions.
• Able to plan, direct and executive Project Activities.
• Handles overall planning & implementation of projects to ensure timely delivery.
• Participates in production, service, installation, FAT, SAT, HAT, Field construction, Plant commissioning, Sea Trials and Inspection of supplied products.
• Review vendor’s documents and to coordinate works between vendors and different discipline engineers within the organization.
• Requisition equipment and materials.
• Perform technical evaluation of installation control and design interface documents of equipment to ensure successful implementation of designs.
• May act as Technical Consultant in specific areas of expertise.
• Able to work independently, take initiatives and willing to work overtime and on weekends.
• Conducts OJT In House Training for Technicians and authorize dealers.
• Ability to maintain goof project documentation and is familiar with ISO documentation requirements such as Job Safety Analysis, Work Method Statement and Permit to Work Application requirements and procedures.
• Test & verify deliveries in accordance with plans and procedures.
• Perform other ad-hoc duties as assigned by Managers.

Job Description:

• Provides administrative support for Ferrous Raw Material department manager and executive.
• In charge of the full spectrum of shipping documentation, invoicing, packing list, L/C negotiation, certificate of origin, bill of lading & etc.
• Processing of customer/supplier orders, monitoring, tracking of orders & outstanding shipments.
• Managing of inventory, updating of sales & purchase data in the order system.

Requirements:

• Diploma & above
• Experience: 3-5 years in a trading company or shipping company.
• Has initiative and be observant, good attitude and willing to learn.
• Knowledge in letter of credit is preferred.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Level : Engineer

Department: QC/Service Department

Location: Singapore, Tuas

Reporting to: QC/Service Manager, Singapore

Core responsibilities

• Responsible for Testing of Electrical Low Voltage Panels, in house and onsite technical support to customers.
• Prepare FAT reports.
• Maintain testing equipment’s calibration records.
• Check and ensure that all LV switchboards are fabricated accordance to construction drawings.
• Check and ensure that installation of all systems complied to specifications and requirements.
• Able to work independently and maintain good working relationship with Clients.
• Provide technical solutions working with vendors and partners.
• Work with Sales, Production and Quality on all design related developments and concerns.
• Any other duties maybe assigned to you from time to time.

Job Specifications

• Electrical engineering degree or diploma.
• 5 years relevant experiences in design of low voltage panels.
• A good understanding of oil, gas and marine requirements.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Promote Good Company image.
• Responsible and maintain all equipment’s in good working condition after use.
• Attend to all field service works as instructed by the QC/Service Manager.
• Overseas travel, if necessary, will be part of your work responsibility.
• Highly motivated and should have an eye for details.
• Able to take on multiple tasks while simultaneously meeting standards.
• Able to work Independently under minimum guidance.

We are looking for proven sales and engineering performers who are goal oriented and passionate in the engineering and mechanical industry.

• ⁠Sales and goal oriented
• Well-equipped with knowledge and on-site experience in ACMV system.
• Uses engineering skill sets to guide, control and to ensure prompt completion of the project and handover smoothly.
• Liaison with customers, owners, suppliers and subcontractors.
• Attend meetings and presentation as and when required.
• ⁠Attend complaints and feedback promptly.
• Administrative tasks

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Responsibilities:

• Installation & Commissioning: Install, configure, and commission environmental testing equipment such as climate chambers, temperature control systems, and other specialized products at customer sites.
• Maintenance & Repair: Perform routine preventive maintenance, troubleshooting, and repair work on company equipment to ensure optimal performance and minimize downtime.
• Calibration Evaluation: Perform calibration on products according to ISO requirements.
• Technical Support: Provide on-site and remote technical support to clients, diagnosing issues and offering solutions to operational challenges.
• Customer Training: Conduct technical training sessions for clients to ensure correct operation and maintenance of products.
• Documentation & Reporting: Accurately document all service activities, including installations, repairs, and maintenance, ensuring that service reports are submitted in a timely manner.
• Management Tools Management: To maintain and manage all tools, test equipment, parts, and assets.
• Product Testing & Validation: Assist with testing equipment functionality and performance to meet required specifications, as well as validate system installations.
• Spare Parts Management: Coordinate with the spare parts team to ensure availability of critical components for repairs and maintenance tasks.
• Compliance & Safety: Adhere to company and regulatory safety standards during installation, maintenance, and repair work.
• Continuous Learning: Stay up-to-date with latest products and industry trends to enhance service delivery.

Qualifications & Skills:

• Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering (or related field) with HVAC certification is a plus.
• At least 1-3 years of relevant experience in equipment installation, maintenance, or repair, preferably in the environmental simulation or testing industry.
• Strong technical knowledge in electrical systems, refrigeration technology, and mechanical processes.
• IT competency in Outlook, Teams, SharePoint and OneDrive and Microsoft Office 365, especially Excel.
• Familiarity with PLCs and control systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Attention to detail, inquisitive mindset, ability to analyse data and solve complex problems.
• Good communication and interpersonal skills to liaise with customers and collaboration with internal teams.
• Ability to work independently and manage multiple service tasks.
• Willingness to travel locally to customer sites.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System / Network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management

Job Requirement:

• 3- 7 years of relevant work experience
• Minimum Diploma in related fields
• Ability to communicate with people of various level
• Hands on and a team player
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Networking knowledge a must
• Microsoft certification will be added advantage
• Strong Problem solving skills

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Overview:

The Infrastructure Engineer is responsible for IT system infrastructure design and implementation projects for Japanese bank customers.

Responsibilities

· Responsible for the design, installation & configuration, testing and other customer support in IT system implementation projects, mainly with Microsoft Windows and Linux environment to the specifications of client’s requirements

· Understanding the customers’ system architecture and design

· Perform on-site and remote support for OS / middleware / network troubleshooting

· Perform regular maintenance to maintain the infrastructure including mission critical systems

· Manage project documentations (e.g. architecture design, parameter design, test spec plan/result, operation procedure manual etc) for new IT system implementation & its change.

· Any other ad-hoc duties as required or assigned

Requirements:

Have good experience as administrator

· Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

· At least 3 years of working experience in Windows/Linux server environments.

· Good understanding and work experience on ITSM standards, processes, guidelines and provide the best practices.

· Experience in middleware software configuration design & installation in any mission critical system implementation projects or strong will to expand the capability for system designing area

· Experience in Installing, configuring, troubleshooting and testing in Operating systems.

· Knowledge in Windows / Linux clustering setup and troubleshooting.

· Knowledge in Storage system, network system (TCP/IP, load balancer and firewall)

· Knowledge in Enterprise backup systems (eg. Arcserve)

· Scripting experience (e.g. Powershell/VBS/Python/Shell) for BAU tasks automation

· Good-to-have skills:

- Linux and Middleware (IBM MQ / Connect:Direct / Veritas cluster ) experience

- Job management software and system monitoring software knowledge

- VMware knowledge is added advantage

- SQL / Oracle database implementation

· Good Analytical and problem-solving skills

· Proactive personality, Team player/contributor

· Strong verbal, written communication skills

· Strong willingness to learn new technology and skills

· Prior working experience in the Japanese Company is an advantage

Job Info:

• Salary: Basic up to $4500 + 3 months VB
• Working Hours: Monday - Friday (08:30 AM - 05:30 PM)
• Location: Clementi

Job Scope:

• Oversee daily operations in the workshop and manage customer service interactions
• Ensure operational readiness of the workshop, maintaining accountability and integrity in all activities
• Develop and implement policies and procedures to maximize workshop efficiency
• Train and motivate staff to meet performance standards, ensuring they are prepared for their responsibilities
• Address and resolve issues promptly, effectively identifying and managing risks as they arise
• Regularly assess and improve workflows and working conditions to optimize labor use and operational efficiency
• Ensure all work adheres to the company's safety and housekeeping standards
• Act as an escalation point for the team on operational issues
• Facilitate communication between sales, operations, and customers
• Prepare and submit technical reports to customers and manufacturers
• Compile performance, budget, and expenditure reports as required
• Plan and achieve financial targets and key performance indicators
• Perform ad hoc duties as assigned by supervisors

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Responsibilities

• Oversee the workshop's day-to-day activities, ensuring smooth operations and customer service.
• Develop and implement policies and procedures that promote operational efficiency and optimal workshop maintenance.
• Ensure the workshop staff is adequately trained, motivated, and operating to the company's standards.
• Act as the escalation point for any operational challenges, ensuring prompt and effective resolution.
• Liaise between the sales, operations, and customer teams to ensure alignment and effective communication.
• Regularly assess and improve workflows and working conditions to reduce labor turnover and optimize efficiency.
• Ensure compliance with all company safety protocols and housekeeping standards during operations.
• Compile and submit detailed technical reports to customers and manufacturers.
• Prepare and manage reports covering workshop performance, budget, and expenses.
• Plan and track financial budgets and key performance indicators to meet targets.
• Address any issues that arise within the operations team and handle them in a transparent and timely manner.
• Undertake additional tasks as assigned by supervisors.

Requirements

• Diploma/Degree in Engineering - Electrical Preferred
• Strong knowledge of Material Handling Equipment
• Prior working experience in managing daily workshop for at least 2 years
• Candidates with Class 3 Driving License will be an advantage.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)