Total 4,023 product engineer job vacancies in Customer Service category in Singapore

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

* Location : Tuas West

* Experience in Chiller

* Basic + Allowances + AWS + VB

* Permanent role

Key Responsibilities:

• Schedule and track chiller maintenance activities.
• Ensure adherence to maintenance checklists and schedules.
• Test, commission, and fine-tune new chillers independently.
• Oversee on-site project execution, including FAT and SAT, for optimal chiller performance.
• Interpret technical documents, as-built drawings, and schematics.
• Analyze operating data and address repair issues as needed.
• Manage chiller overhauls and supervise subcontractors for quality assurance.
• Prepare detailed service reports for each assignment.
• Address customer service issues promptly and recommend preventive measures.
• Conduct risk assessments and ensure safety during service and repairs.
• Perform additional tasks as required by the Department Manager.

Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• At least 3 years of relevant experience with chiller systems.
• Proficient in guiding and troubleshooting HVAC faults, particularly with modular screw chillers, centrifugal chillers, and absorption chillers.
• Excellent verbal and written communication skills, with the ability to prepare detailed service reports.
• Strong safety mindset and adherence to Workplace Safety and Health (WSH) standards.
• Willingness to undertake short-term overseas assignments

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Key Responsibilities:

• Oversee installation, maintenance, and repair of marine equipment.
• Diagnose and resolve mechanical and electrical issues efficiently.
• Execute thorough testing and commissioning to ensure equipment meets performance standards.
• Prepare detailed service reports, including causes, measures, and spare parts used.
• Provide expert recommendations to the Superintendent and vessel crew on equipment operation and maintenance.
• Share insights for internal process enhancements based on service experiences.

Requirements:

• Degree in Marine Engineering, Mechanical/Electrical Engineering, or related field.
• Hands-on experience in marine equipment servicing and troubleshooting.
• Strong diagnostic abilities, clear communication, and technical proficiency.
• Offshore deployment

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Goh JunHong | Reg No: R1872577

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

· Experience in the WOG environment.

· Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms

· Escalate and work with second or third level support/third party vendor on resolution of problem when necessary

· Maintain hardware inventory at assigned locations

· Provision new users with hardware, software and account setup

· Provide with both remote and onsite support for multiple locations, if required

· Troubleshoot and resolve a variety of technical problems

· Assist with network connectivity issues

· Provide great communication and customer service to company employees in person and through phone calls and emails

· Work on assigned tasks and projects including hardware and software rollouts

· Work with hardware / software vendors, whenever required

· Provide training when needed help facilitate users requests and in the implementation of company project

· Provide VPN support including end-user setup and problem

· Work closely with other support teams (client support team, application support team, server support team)

· Develop and document IT operational processes whenever required

· Manage Active Directory - User/ID creation, delete, reset, update, distribution, list/security and accesses

· Assist on AV setup in meeting rooms for conference calls and meetings

· Provide regular checks and maintenance on system health of the meeting rooms

· Provide back-end support for live event broadcast

· Support ad-hoc IT project deployments

· Attend meetings to update current projects

· Attend trainings provided by the company

· Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status

· IT Asset Management

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Job Summary:

· Salary: $2,800 - $3,200 * Based on experience

· Monday – Friday: 8:30am – 5:30pm; Standby once a month

· Location: Toh Guan (West)

· AWS

· VB

Job Responsibilities:

· Attend to equipment fault at customers’ premises.

· Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities.

· Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met.

· Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault.

· To carry out periodic maintenance for customers.

· Perform any ad hoc duties as required

Additional Information:

· Diploma in Electronics and/or Electrical Engineering

· 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.

· Must have a Valid Class 3 license

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ong Xinyu Charmaine
Registration Number: R24122875
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Responsibilities:

 Handle customer Technical product enquiries and ensure correct product specification.

 Involved and support current projects and provide solution

To customer Toolings requirement.

 Provide Technical Support to customer’s production, Engineering & maintenance department.

 Quality checking and Control on product received to ensure conform to customer product specification.

 Communicate well with suppliers for correct product technical

Specifications, productivity & Quality related issues.

 Provide Sales & Technical support to Asia customers.

Requirements :

Diploma/Degree in Mechanical/Manufacturing/Industrial/EEE/

Engineering.

 Experience in Manufacturing/Industrial/Production Engineering.

 Fluent in EXCEL spreadsheet and computer software program

 Good communications skills and customer service mindset.

 Independent, Responsible, Self Starter and Result Driven.

Job Information

· Permanent positiom

· Training will be provided

· Required to work in office (no WFH arrangement)

· Can Start immediately

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30am – 5pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set up/installation/modification/servicing/trouble shooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing-by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67095 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Engineer/ Technical Support Engineer
• Working Location: North East (Transport provided)
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $3700 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Commissioning, maintenance, and troubleshooting of equipment, machinery, and products.
• Provide prompt and effective technical support to resolve customer issues.
• Liaise with customers and technicians to ensure efficient service delivery.
• Monitor and evaluate the performance of machinery, conducting regular safety checks.
• Maintain accurate records of all service activities and report to Managers.
• Adhere to and enforce strict safety protocols and standard operating procedures.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• A Diploma or Degree in Engineering.
• Minimum 2 years of experience in a similar role or in Maintenance, Repair, and Operations (MRO).
• Knowledge & skill in mechanical and hydraulic.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Attend to customer enquiries and recommend preventive measures, provide prompt and effective solution to technical problems.
• Provide guidance, pre-sales preparation, costing, quotations, technical assistance, testing and commissioning.
• Attend meetings, site survey and coordinate for smooth operation of works.

Alternatively, you can apply the various positions via https://www.candidateasia.com/viewResult.php?id=744

EA Licence No. 16C7962

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Job Responsibilities

• Responsible for product and spare parts installation, repair and maintenance of faulty system;
• Provide technical support in the commissioning, operation, maintenance and de-commissioning of medical equipment;
• Provide on-site service support;
• Monitor the Preventive Maintenance program to ensure minimal disruption to operations and to ensure that medical equipment is safe for use at all the times
• Provide technical advice and consultation to customer on product related enquiry
• Respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline;
• Attending to daily service requests, breakdowns and provide service support;
• Attend all emergency calls during office or non-office hours, including weekend and Public Holidays;
• Develop strong customer relationships, negotiating and closing contracts and developing the technical services business;
• Any other duties as assigned by the Reporting Manager.

Pre-Requisites (Qualifications & Experience)

• Diploma in Electrical, Electronics & Computer Engineering
• Strong background and understanding in electronics, electromechanical and computer networking.
• Knowledge in Information Technology and/or a wide range of medical product
• 1-2 years working experience in technical field service
• Must be able to travel locally and overseas
• Must be able to work at odd hours and weekends
• Excellent teamwork
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• ⁠Highly motivated and result orientated
• A self-starter who works independently with minimum supervision
• Critical thinker
• Analytical and able to trouble shoot complex issues

Company Overview:

My client is a leading player in the Marine and Oil & Gas industry, providing innovative solutions and services to enhance operational efficiency and safety. We are seeking a highly skilled and motivated Service Engineer to join their dynamic team and contribute to the maintenance and service excellence that our clients rely on.

Job Summary:

As a Service Engineer in the Marine/Oil & Gas industry, you will be responsible for the installation, maintenance, and repair of a wide range of mechanical and electrical equipment on vessels and offshore platforms. You will work closely with clients to ensure the highest standards of service are met, contributing to the smooth operation of critical systems in demanding environments.

Key Responsibilities:

• Installation & Commissioning: Install, test, and commission mechanical and electrical systems on marine vessels and offshore platforms.
• Maintenance & Repair: Perform routine maintenance, troubleshooting, and repair of equipment such as engines, generators, pumps, compressors, HVAC systems, and other critical components.
• Technical Support: Provide technical support and guidance to clients, ensuring all issues are addressed promptly and effectively.
• Inspection & Diagnostics: Conduct regular inspections and diagnostics to identify potential issues and recommend solutions to prevent downtime.
• Documentation: Maintain detailed records of all service activities, including maintenance logs, inspection reports, and customer communications.
• Compliance: Ensure all work is carried out in compliance with industry regulations, safety standards, and company policies.
• Training: Train clients' personnel on the operation and maintenance of installed systems.
• On-call Support: Be available for on-call support, including emergency repairs and troubleshooting.
• Client Interaction: Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.

Qualifications:

• Education: Diploma or degree in Mechanical/Electrical Engineering or a related field.
• Experience: Minimum of 3-5 years of experience as a Service Engineer in the Marine or Oil & Gas industry.
• Technical Skills: Proficiency in mechanical and electrical systems, with hands-on experience in troubleshooting and repairing marine and offshore equipment.
• Certifications: Relevant certifications such as STCW, OPITO, or equivalent are preferred.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to work under pressure in challenging environments.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.
• Flexibility: Willingness to travel and work offshore as required.

About the Company
This company is a renowned provider of advanced medical simulation products and training solutions used by hospitals, emergency services, and educational institutions worldwide. With a strong focus on innovation and quality, they support healthcare providers in enhancing patient safety and outcomes through realistic training environments.

About the Team | Manager
You will be part of a dynamic Service Department that offers ample opportunities for professional development and growth. This role reports directly to the Service Manager for the ASEAN region.

About the Job
With their expanding presence in the APAC region, they are seeking a Field Service Engineer & Network Specialist to provide exceptional technical support and service. You will be responsible for:

• Installing, troubleshooting, and maintaining medical simulation equipment (both hardware and software) at customer sites.
• Providing timely solutions to technical issues and maintaining accurate records of service requests in the CRM system.
• Collaborating with Project Managers, Sales Teams, and other stakeholders to define hardware, software, and system specifications before installations.
• Conducting network setup, software updates, system reimaging, and repair work both in-house and on-site as required.
• Delivering installation, integration, documentation, and training to support the operation of hardware and software in various customer network environments.
• Traveling up to 40% throughout the year to customer locations as required.

Skills and Experience Required

The ideal candidate will possess the following qualifications:

• A degree in IT, Electronics, or Electromechanical disciplines with at least 3 years of relevant experience.
• Strong project management skills and the ability to work in a customer-facing role.
• Proficiency in networking and IT skills, particularly in network administration and TCP/IP protocols.
• Excellent interpersonal, analytical, problem-solving, and negotiation skills.

Highly Desirable:

• Previous field engineer or network support experience.
• Strong commitment to customer satisfaction and ability to think critically and analyze systems.
• Experience managing and prioritizing multiple tasks and meeting deadlines.

If you are eager to join a team committed to making a positive impact in the healthcare industry, where your technical skills will directly contribute to advancing patient care and safety, this could be the ideal role for you!

To apply online, please click on the appropriate link.

Alternatively, please contact Johari Masod at +65 8282 1340

EA: 94C3609 / R1109554

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

☑ Basic $ 5500 - $ 7500 + Allowances up to $ 1, 100 (Transport & Mobile & Standby) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 standby required once in every 2 months)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, calibrate, and maintain angiography equipment.
• Perform inspections, preventive maintenance, and repairs.
• Provide advanced technical support and training.
• Maintain service records and ensure compliance with safety standards.
• Mentor junior engineers and travel to customer sites as required.

Job Requirement:

• Diploma or Degree in Biomedical Engineering, Electrical Engineering, or related field.
• 3-5 years of experience with medical imaging equipment, especially angiography systems.
• Strong troubleshooting and customer service skills.
• Ability to travel and respond to service calls on short notice.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492