Total 3,973 purchasing engineer job vacancies in Customer Service category in Singapore

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

5 day work week

Location: Kallang

Responsibilities

• Perform Level 1 corrective maintenance, both onsite and remotely
• Execute scheduled preventive maintenance programs
• Install, configure, maintain and support gaming systems, equipment and machines either remotely or onsite
• Assist with assignments and special projects as requested (local or overseas), ensuring operational efficiency and minimal customer downtime
• Ensure high levels of customer satisfaction by prioritising and addressing service issues based on their severity and customer importance
• Communicate effectively with clients to understand and address their needs
• Create and update service tickets using the footprints system
• Build and maintain strong working relationships with teammates

Requirements

• Diploma/ITE/Certificate or equivalent in Electrical, Electronics, Computer System engineering, or mechatronics
• 1-2 years of experience in a related electronics industry or a gaming technician background is advantageous
• A valid class 2b or class 3 driving license to transport spare parts to client site
• Willingness to work on alternate weekends and public holidays
• Ability to travel overseas when required

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Job Responsibilities

• Respond to incidents or requests for help, via the phone, email and web
• Diagnose and resolve technical hardware and software issues via call or remote tools
• Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles)
• Ensure tickets managed within KPI measurements and standards
• Identify and escalate incidents and problems requiring urgent attention
• Escalate incidents and problems to the appropriate group
• Provides scheduled and adhoc reporting from Helpdesk system to clients and management
• Follow the Service Desk Standard Operating Procedure (SOP)
• Performs other related duties as assigned to ensure effective operation of department

Required Qualifications and Skills:

• Diploma or Degree in IT with preferably at least 1-year service desk experience.
• Experience troubleshooting and supporting the following technologies in a professional environment - Email, Microsoft 365, VPN (preferably Cisco AnyConnect), Active Directory, Basic Network / Internet Connectivity (basic command lines, check for IP)
• Knowledge of Windows and Mac Operating Systems
• Knowledge of troubleshooting Mobile Devices (iOS and/or Android)
• Experienced in using ITSM ticketing tools

Desired Skills:

• Knowledge in ITIL Standard.
• Proficient in usage of ServiceNow Ticketing system
• Experience in Microsoft 365 administration
• Technical certifications, Cloud Foundation, Microsoft, Network, etc
• MS scripting or programming knowledge

Attributes for Success:

• Good oral and written communication skills
• Good customer service skills
• Excellent problem-solving skills
• Ability to multi-task
• Teamwork

Please send your detailed resume in MS Word format to : [email protected]

with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.

Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational experience on the main engine and thrusters is an added advantage.

The role also involves providing the onboard services, commissioning of refit and retrofit projects, remote guidance/product support to our customers as well as being part of a knowledge pool giving backend support for the field service team.

Responsibilities:

• Focus on customer support, commissioning and service on assigned Kongsberg Maritime Merchant & Automation product range
• Cover service activities in South East Asia and maintain good relationship with existing clients
• Workshop test and technical preparations
• Proper preparation and execution of work assigned and ensure performance are met at all times
• Responsible for generation of service reports, update drawings, cable information database and other relevant documents
• Provides remote guidance / product support to customers, commission and project management of refit/retrofit projects and backend support to the service team
• Assist our sales department with technical issues
• Handles pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time.

Requirements

• Minimum Diploma or Degree in Electronics /Electrical/ Instrumentation
• Minimum 3 to 5 years of related field experience in Alarm Monitoring and Control System as well as the good knowledge of computer hardware/peripherals and basic software’s
• Experience onboard ship for automation systems (controls and propulsion), system process knowledge, distributed control systems and power management
• Relevant working experience in maritime industry
• Must have excellent co-operative skills, good communication skills, result-oriented, self-motivated and the project-management skill
• Meticulous & methodical approach to remote case handling
• Self-driven attitude to find solutions to problems.
• Passion and patience for handling customers – Service oriented
• Ability to work independently
• Able to travel overseas on short notice
• Pay package will be commensurate with experience

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Description of the Role:

The Service Sales / Project executive / Engineer MUST at all times maintain confidentiality of all prices and plans and SHALL NOT disclose confidential information without the approval of the Senior Manager and or management.

Key Tasks:

· To assist the Sales / Service Manager / Assistant Manager in developing, review, and execute service sales plans to generate new business with new accounts.

· To follow up on any request for site visit and capture ALL necessary information related to follow up on the sales / tender.

· Conduct cold calls, site visits and customer integration.

· Provide quotations and submit proposals to customers on a timely basis.

· To carry out costing for review of profitability of each customer’s account and develop plans to improve margins. (Have to understand the market trends)

· To follow up on the sales strategy – collaborate in the setting & delivery of business plans to achieve sales targets.

· Follow-up on all sales inquiries, tender and RFQ.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and update the Sales Manager / Assistant Sales Manager

· Prospecting and developing business across country.

· Analyse competition landscape, market trends and customers’ expectations and plan for strategic and tactical actions.

· “One Face to the Customer “over the entire Service Sales & Execution timeline. This includes all pre sales activities including contract signature until final Servicing and customer handover of generator set

· Coordinates with the purchasing team and the needed supply chain, lead times and cost for project relevant key components that need to be sourced locally. Updating the database regularly to ensure that ALL information on parts/materials and customer’s information.

· To follow up on ALL requirements on documentations submission when running projects / submission of tenders and have them updated.

· Coordinate with the operations team when required on issues for follow up

To follow up as directed and coordinate all post sales activities as part of the maintenance schedule plan, which starts from

Requirements:

Education

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

Knowledge / Experience / Others

· At least 1 years of working experience in Power Generation industry.

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.

· Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization.

· Possess strong hunter mentality, business sense and industry expertise.

· Personal competencies.

· Driving license is preferable.

· Excellent communication, sales, and customer service skills.

Provide excellent customer service.
Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
Support on desktops, notebooks, printers, scanners hardware components.
Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
Installation of Apple IPad software’s.
Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
Printer Maintenance.
Take on and resolve complex calls or tasks the other engineers could not resolve.
Responsible for learning and working independently.
Responsible for providing excellent support and timely service

• Good to have At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Comfortable in working Healthcare/Hospital Environment
• Windows OS (Strong Windows 10)
• Working 5.5 Days

Job ID: 19229

• Location: Tuas West Road
• Working hours: 9am – 6pm
• Salary: up to $3,800 (Depending on experiences)

Job Description

• To perform troubleshooting, testing, commission of die cast machine.
• To perform planning, repair works, maintenance, and complete overhauling on-site/workshop
• Experienced in PLC is an added advantage

Job Requirement

• Candidate must possess at least Nitec/ Higher Nitec/ Diploma in Electrical/Mechanical Engineering
• Preferably with 3 - 5 years working experience
• Willing to travel oversea
• Self-motivated, able to work independently
• Class 3 driving license

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19229, Assist Service Engineer/ Service Engineer (Die Cast Machine)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

IT Support Engineer | Up to $4.5k | 5 Days | Siglap

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support