Total 1,983 research assistant job vacancies in Customer Service category in Singapore

Location :

Jurong East (island-wide pickup service)

Major holding company for distribution of pharmaceutical products

Working Hours :

5-day work week (Mon to Fri, 830am – 530pm)

Salary :

$2.5K (Contract period)

Conversion to perm (AL 21 days, MC 28 days + VBs)

Core Responsibilities (Training given) :

Under healthcare business unit

Assist in handling client phone calls and order processing

Interview Workflow :

1) They will have a 30-40 mins video interview

2) If deemed suitable, a written assessment will be sent to the candidate (candidate needs to send back the written assessment within the next 30 mins)

Requirements :

· Have Call Centre/ Customer Service or order processing experience

· Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing

· Handle sales orders, customer and client enquiries/complaints

· Provide high service levels to the respective customers and clients

General Responsibilities :

· Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

· Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

· Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

· Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

· Provide feedback to supervisor on improvement areas based on customer/client issues

· Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

· Maintain up-to-date information on processes, products, price lists, etc

· Liaise with respective operations team for issues, follow-up and actions

· Establish and maintain good working relationships with clients/customer

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Assistant (Logistic)

Basic $1800 - $2500 (With AWS)

Working Days: 5 Days (if required OT will get OT pay)

Working hours: Monday - Friday 8:30am - 6pm

Working Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

The Job:

• Handle incoming phone calls
• Fast typing speed
• Handle other ad- hoc duties when assigned

The Requirements:

• MIN GCE O Level with good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Scope:

• Assist care management team to coordinate and provide care activities for Orthopaedic Surgery patients
• Perform basic preventive health screening and health assessment for patients
• Assist clinical outcome team to coordinate and conduct patient’s survey
• Monitor participants’ outcome, track their follow-up visits and ensure data collected within acceptable period
• Update and maintain patient database
• Prepare and present monthly report
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Sciences, or State-Registered Nurse in medical/surgical nursing.
• Possess strong interpersonal and communication skills.
• Proficient in MS office application

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description –Receptionist cum Admin Assistant

(MOE Junior College Near Tampines MRT)

Role:

This is a full-time, onsite, Reception cum Admin Assistant Role in MOE Junior College. If you are selected,

You will work closely with Admin Manager (AM) and School Leaders (SLs) in an MOE Secondary School (nearest MRT- Tampines) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

Counter Duties:

• Greeting, welcoming, directing, and announcing visitors appropriately upon their arrival at the Counter,
• Answering, screening, and forwarding incoming phone calls,
• Attending to parents, visitors, and vendors via phone calls and walk-ins,
• Attending to unwell students in the sick bay.

Administrative Duties:

• Support logistics and administrative tasks related to school activities and events,
• Pack documents and collaterals,
• Receive and sort daily mail, manage faxing, mailing, and handle all correspondence, including maintaining accurate data entry using Microsoft Excel and Microsoft Word,
• Receive and manage office supplies, as well as print and photocopy documents,
• Perform any other duties assigned by the Administration Managers, Vice-Principals, or the Principal.

Job Requirements:

• Pleasant Personality, willingness and inquisitiveness to learn.
• Be proactive, a team player, organised and able to mutli-task and priortise daily tasks using today’s office technologies and computer applications.
• Preferably have GCE O-Levels or with relevant receptionist/administrative working experience.
• Able to communicate in a clear, concise and professional manner. Good telephone communications etiquette answering inquiries from public and stakeholders.

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Working Hours:

• Mondays to Fridays: 9 hours inclusive of 1 hour lunch break.

• 2 shifts: 7am to 4pm or 9am to 6pm (subject to the Authority’s discretion and work arrangement) for reception and administrative function.

• Service not required on Saturdays, Sundays and gazetted public holidays.

Job Description

• oversee operation of a welfare home ensuring the well-being of residents and compliance with SOP and law regulation
• Ensure attention and support meet with destitute person act and MSF regulation
• Maintain safety and cleaniness with compliance standards
• Ensure Food Safety and Hygiene is strictly adhere
• Evaluate and enhance the quality and relevance of home programs and services
• Preparation of budgets and monitor cash flow according to policies

Requirement

• Min degree in social work or psychology

• 2 years relevant working experience in the social service sector

• Mon to Fri (Office Hours) - Ability to commit to weekend and evening meetings when required.

• The Welfare Home is for destitute persons.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

Job Scope:

• Responsible for overseeing resident care, including program development, hygiene maintenance, and equipment upkeep.
• Manage resident interview records and feedback, ensuring adherence to procedures.
• Coordinate outing events and participate in care planning.
• Communicate with colleagues regarding duty handovers according to SOPs.

Job Requirements:

• Diploma in any discipline or GCE ‘A’ Level holder.
• Experience in Social Service sector or Healthcare is preferred.
• Willing to work rotating shifts including night shift, weekends and Public Holidays, Mon to Sun (rotating shift 5 day a week).

Working Hours/Shifts:

• AM shift: 8am to 5pm
• PM shift: 10am to 7pm
• Day Duty shift 7am to 7pm
• Night Duty shift 7pm to 7am

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Job Description – Receptionist

(MOE Secondary School)

Role:

This is a full-time, onsite, Receptionist Role in MOE Secondary School. If you are selected,

You will work closely with Admin Manager (AM) and School Leaders (SLs) in an MOE Secondary School (nearest MRT- Serangoon) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Man the reception counter in General Office
• Perform Customer facing tasks such as answering and directing phone calls, providing information and services and attending to walkin enquiries/requests from students, visitors and suppliers in the General Office
• Management of records such as maintaining and updating filing and inventory
• Manage lost and found items and delivery of goods
• Maintain sickbay records and taking care of students at sickbay, including early dismissal of students due to medical reasons and providing basic first aid to injured students
• Secretarial tasks such as arranging appointments, organising meetings, calling students for fee areas
• Perform other related administrative duties as required

Job Requirements:

• Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) Level (3 subjects including English)
• Preferably three (3) years of experience as Receptionist with administration experience in a school environment
• General computer skills (Microsoft Office applications

Summary:

Contract Period: From 1 February 2025 to 31 January 2026.

Working Hours

• Mondays to Thursdays: 7am to 4:00pm, inclusive of 30mins lunch break

• Fridays: 7am to 3:30pm, inclusive of 30mins lunch break

• One of the working day hours would be from 10am to 6:30pm. This late shift is fixed on a certain weekday and is schedule to change every 6 months.

• Service not required on Saturdays, Sundays and gazetted public

holidays.

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Job Description

Customer Service

To assist in customer service at the counter

To answer telephone calls and direct to the respective parties, if necessary

To assist in administerring simple first aid for students

Generic Email

To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

To assist in data entry using Microsoft Word or Excel

Any other clerical duties

To assist in any other clerical duties assigned

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Job Description

1. Assist in front counter walk in enquires & registration.

2. Assist in online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least GCE 'N' & above

2. At least 1 year of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (Off Mondays / Tuesdays or Thurs / Fridays).

5. Work Location will be at one of the following locations: 1) Bukit Batok 2) Macpherson 3) Woodlands 4) Lok Yang, Tuas

Scope of work

Customer Service

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid for students

Generic Email

• To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

• To assist in data entry using Microsoft Word or Excel

Any other clerical duties

• To assist in any other clerical duties assigned

Qualifications, skills and experience:

• Female Singaporean
• At least GCE ‘N’ or ‘O’ Level
• Able to commence work on 02 Jan 2025
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

• Carry out planned inspection, maintenance & servicing of production machinery & equipment.
• Perform in-house troubleshooting, repairs and overhauls of fruits packing / packaging & food processing machinery & equipment including changing of parts.
• Independently find the best possible solutions to fix machinery / equipment breakdowns to minimize production lost time. Senior colleagues will be available for support when needed.
• Perform Calibration, Installation, Commissioning of new packing / packaging machinery / equipment
• Conduct proper technical & operation of machinery / equipment training to operators.
• Maintain machinery and equipment common spare parts inventory at a safety level.
• Keep track of maintenance service agreement renewal with customers

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

Job Description:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for patients/ participants
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client/ families on a timely basis
• To assist clinical outcome team to coordinate and conduct patient’s survey and maintain the assigned database
• Maintain a record of participants in relevant program and data collection accurately.
• Any Ad hoc duties as per assigned

Requirement:

• Diploma in Health Promotion, Health Science, Nursing or related medical fields

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

It is a multinational group with more than 20 overseas branches. They provide global customers with comprehensive geotechnical engineering services integrating survey, design, construction and monitoring, mainly including foundation treatment and pile foundation engineering. The company's engineering performance covers China, Southeast Asia, the Middle East, South Asia, Latin America and other regions, involving airports, ports, highways, railways, power plants, municipal administration, petrochemical industry, national defense engineering, and land reclamation from the sea.

They are hiring for an accounts assistant, this position is responsible for providing support to the finance department by managing daily accounting tasks.

Benefits:

• Competitive salary package
• Performance bonus
• Medical benefits
• Career Progression

Work Location: Paya Lebar

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry in Quickbooks and NC Accounting System
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Check and tally Trial Balance Account involved between Quickbooks and NC Accounting System
• Prepare monthly accounting reports
• Ad-hoc account-related tasks assigned

Requirements:

• Min Diploma in Finance/Accountancy/Banking or equivalent
• Preferred knowledge of QuickBooks software / NC Accounting System
• At least 2 year experience in related field

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description

• Attending to School General Office front-desk duties.
• Handling telephone calls and walk-in enquiries.
• Receiving in-coming mails / goods deliveries and arranging outgoing mails for posting.
• Maintaining, updating, and compilation of data.
• Attend to / assist unwell students.
• Logistical e.g. taking photos/videos and admin support for school programmes, events or resource preparation.
• Assist in other general admin duties when assigned.

Requirements

• Diploma or GCE ‘O’ level or higher.
• Able to converse in English and Chinese, to converse with Chinese speaking parents, clients and vendors.
• Proficient in MS office i.e. Word, Excel, Powerpoint.
• Pleasant disposition, good communication and interpersonal skills.
• Relevant experience in administration and/or customer service.

Working hours

• Mondays to Fridays: 7:00am to 4:15pm, inclusive of 45min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 Jan 2025 to 30 Nov 2025
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699