Total 1,403 sales coordinator job vacancies in Customer Service category in Singapore

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Salary: $2800

Working Days: Monday - Friday

Working Hours: 830am - 6pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Coordinator, you will support the Permanency Team in securing legal, physical and relational permanency in the best interests of children who require long-term out of home care.

You will assist the team with:

• Providing logistical support, statutory intervention and services to address the needs of children and young persons who have been seriously harmed or are at high risk of serious harm.
• Conducting necessary assessments, checks and screening for children and young persons who have been abused or neglected by their parents or caregivers.
• Providing services for children who need statutory guidance or care and protection because of abuse, neglect and abandonment.
• Supporting the maintenance of the Adoption Registry through which children for whom adoption is the primary permanency plan can be matched with prospective adopters.

Having overview over a small pool of inactive cases where mainly administrative support is required.

Job Requirements:

• Degree
• Tertiary qualifications in Social Work, Psychology or related discipline
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage
• Able to work calmly in highly stressful situations and environment
• Be tenacious and resilient in handling difficult situations/clients
• High level of emotional resilience
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Enjoy teamwork

Able to work during weekends/after office hours where needed

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Position title : Client Service Executive

Location: Tagore Industrial Ave

Working Days: 5 days (Mon-Fri)

Working hours :8:30am - 6:00pm (Lunch break 1230pm-130pm)

Salary : $3500 - $4300 (can go higher if have experience)

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients’ enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business

Requirements:

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering
• Able to sell, up-sell and cross-sell

Salary: up to $4500
Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong

Job Description:
Contribute to patient care by facilitating ACP discussions and completing advance care plans that meet patients’ needs

• Meet department’s KPIs
• Ensure patients and their families/care providers and healthcare stakeholders have access to patients’ ACP documentation via soft/hard copies of the ACP Form.
• Seamless and timely access to the documentation on the patients’ ACP Discussion Worksheet to all care providers.
• Facilitate appropriate and timely review and update of patients’ Advance Care Plans with patients/their Nominated Healthcare Spokespersons
• Continually improve the feedback loop to address service gaps and service delivery issues.
• Support the national KPIs to honour patients’ care preferences
• Support seniors in reviewing the ACP implementation processes/IT systems to continually improve the feedback loop to address service gaps and service delivery issues
• Support the gathering and submission of ACP data/statistical outcomes on a timely basis and adherence to the processes
• Present statistical outcomes at appropriate platforms within
• Support logistical and other requirements for all ACP events including meetings, training and networking initiatives to contribute to the successful completion of the events
• Support the successful implementation/ improvement of ACP programmes in the community
• Increase awareness of ACP in the community and contribute to higher acceptance and completion of individual care planning by the community
• Contribute towards raising the competence of ACP Advocates/Facilitators within community partner organisations
• Contribute towards the implementation of ACP education on national platforms e.g. contribute written articles to ACP newsletters.
• Support the organisation of ACP conferences/ forums e.g. as a sub-committee member
• Contribute knowledge/skills for research/quality improvement projects
• Participate in collaborations on projects with clinicians and other stakeholders
• Apply knowledge gained to improve the ACP programme
• Perform any other duties as assigned by the Reporting Officer

Job Requirements: Min Degree in any course w min 2-3 yrs of relevant experience in handling patients and families for matters regarding illness

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Harbourfront, Keppel Bay Tower

8.00am to 5.00pm (Mondays to Fridays)

Salary S$3800 + OT pay

Job description

• Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.

• Keeps abreast of company’s Trade Compliance Policy and attends Compliance Trainings as required.

• Reports any shipping documentation error to supervisor immediately.

• Participates and be responsible in root cause analysis, brainstorm on solutions and implement or verify solutions for any complaints relating to documentation oversight as organized by supervisor.

• Provides feedback on the efficiency of customer service processes.

• Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.

• Understands, reviews, and negotiates Letters of Credit (L/C).

• Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.

• Generates Delivery Order and perform pick & pack process where necessary.

• Provides delivery information or shipment advice, where necessary and as assigned

• Generate invoices to customers on goods delivered/issued.

• Creates other accounting documents such as credit / debit notes as required

• Responds promptly to customer inquiries in a courteous and professional manner

• Communicates effectively with internal or external customers by telephone, email, letter, and face to face.

• Works with regional offices to resolve any order-related issues.

• Provides back-up support to other group members during their absence or when specifically assigned.

• Meets relevant operational metrics as set-forth by the department.

• Tracks activities for statistical analysis as assigned by supervisor.

• Attends regular customer service departmental meetings.

• Observes standard operating procedures and/or guidelines.

• Verifies transporters and warehouse bills, where applicable.

• To audit LC terms and conditions and prepare LC negotiation documents for payment collection.

• To coordinate with import agency to handle Customs clearance process.

• To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.

• To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.

• To observe standing procedures on work activities.

• To identify and document and initiate/recommend/provide solutions through designed channels to any non-conformities relating to the product/process/quality system, verifying the implementation of the solutions and/or controlling further processing/delivery/installation of the non-conforming process or product until the defect has been rectified.

• Performs any other related task as assigned by supervisor and/or manager.

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Handle inquiries, provide information, and address customer concerns promptly.
• Manage front office tasks, including phone calls, emails, and in-person interactions.
• Maintain a well-organized and tidy reception area.
• Assist in administrative duties such as data entry, appointment scheduling, and filing.
• Support other departments with clerical tasks as needed.
• Address customer issues and complaints with a proactive and solutions-oriented approach.
• Collaborate with relevant teams to ensure timely resolution of customer concerns.
• Effectively communicate information about products, services, and promotions.
• Solicit and gather customer feedback to improve service quality.
• Collaborate with colleagues and other departments to ensure a seamless customer experience.

Requirements:

• Minimum GCE O Level / Nitec / Diploma or equivalent
• At least 1 year of customer service experience
• Must be able to work shift
• Good communication and interpersonal skill
• Outgoing and detailed oriented

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Address: Tuas West (P/U from Jurong East MRT & Choa Chu Kang MRT at 7am)

Working hours: 8:00am to 5:15pm (Mondays to Fridays)

Job Responsibilities

• Acquiring and developing product, Company and industry knowledge by self-tuition, and attending training courses that are identified.
• Assisting in developing sales opportunities and maintaining a high Company profile.
• Processing and managing sales orders.
• Generate sales order schedules from templates when required by customer.
• Maintaining regular and frequent contact with customers by Outside Sales.
• Promoting and providing continuous and effective after-sales support.
• Liaising with other departments with regard to pertinent day to day operations and orders in hand.
• This will include progress reporting, monitoring of shipping / logistics, preparation and expediting of sales orders, shipping instructions, and invoicing.
• Generating request documentation for procedures and service manuals, and liaising with service department and customers to ensure correct and timely availability of manuals / procedures.
• Sourcing drawings, technical information, and data as required.
• Liaising with Aftermarket on customer requirements for customer property or rental tools.
• Participating in production meetings sales order review meetings.

Job Requirements

• Diploma in Business or Technical discipline
• Intermediate knowledge in reading and interpretation of drawings (technical and mechanical)
• Intermediate knowledge of offshore operation.
• General understanding of Core products including Subsea Wellhead Systems, Conductor and Casing Connectors Joints, Mudline Equipment and Rental Tooling.
• 3-5 years experience in the Manufacturing sector

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

Our Client is a Fortune 500 MNC. For their Energy Business Unit, they are looking for a Customer Service Coordinator.

Customer Service Coordinator

Duties and Responsibilities

Interacting with customers, providing information in answer to inquiries about:

• Services and completion, assistance for 24/7 service and tools rentals/calibration.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address site services.
• Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments, sub-contractors for the resource management as necessary to ensure effective customer service.
• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
• · Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Job Requirement

• 2-5 years’ experience in customer service, administration, coordination, planning and scheduling of projects.
• Good with Business Communication Skills (oral and written)
• Possess good Organizing and Scheduling Skills
• Experienced in Microsoft programs (Word, Excel, PowerPoint)
• Good interpersonal skills

Other Information

Working Hours : 5-Day Week

Working Location : Near Potong Pasir MRT

Bus Service : 8, 61, 64, 65, 66, 90, 125, 151, 154

Please whatsapp 91396248 for a brief discussion / email CV to [email protected].

Thank You.

Angelina Lim (Reg R1101664 / Lic : 97C4989)

Company’s Profile

They are one of an established company in Singapore specialising in installation, repair and maintenance of electronics equipment relating to security systems.

Location: Toa Payoh

Working Hours: 5 Days Work Week, 8.30am - 6pm

Remuneration Package: Basic + AWS + VB

Responsibilities:

• Collaborate with the Sales Managers to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals
• Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets
• Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats
• Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services
• Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting
• Assist in preparing technical proposals, contracts, and pricing negotiations
• Gather customer feedback and insights to continuously improve company's products and services

Requirements

• At least Diploma in Engineering Fields
• Experience in sales with strong technical knowledge of physical security systems and solutions
• Excellent leadership, interpersonal, and communication skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-ian-fong/

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Scope

1) Perform import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

-To plan, co-ordinate and conduct programs / activities that will promote active participation and contribute to the physical, mental, and psychosocial well-being of the seniors

- Organize and coordinate social and recreational group activities / excursions together with school / corporate / volunteer, etc.

- Coordination of matters concerning centres, programmes, volunteers, seniors and their next of kin / caregiver

- Assist Manager to ensure smooth operation of the centre including customer service, administrative and logistical support

- Perform any other duties as and when assign

Requirements

- Positive, mature, and independent

- Good interpersonal, communication skills, both verbal and written,organizational skills, both analytical and problem solving.

- Ability to manage multiple tasks and achieve results under pressure

- Passion and dedication in working with seniors in the community High integrity, and resilience

- Good team player

- Able to motivate, influence, inspire and engage seniors and volunteers

- Committed to make a meaningful difference to people’s lives and community

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

To support our Oral Care team in Asia Pacific Region, we invite applications for the position of Oral Care Project Coordinator. This role will be based in Singapore and will be reporting to the NEA Oral Care Category Manager. The successful candidate will be part of a dynamic team with the challenge to strengthen our category activities in Asia.

Key Responsibilities:

• To manage ASIA oral care activities efficiently by coordinating the flow of project processes, in line with guidelines, procedures and timelines.
• Coordinate on-going projects and liaise with the Commercial, Marketing & Creation teams regarding project status updates and meeting schedules
• Oversee key processes within the oral care team: break assignment into tasks, identify resources needed to complete the task efficiently and successfully, monitor and ensure good execution (project management, pricing, creation and marketing activities)
• Maintain a cross-functional view. Actively build networking and relationship, and ensure good communication flows.
• Support project submission by visualizing flavor description to PowerPoint slides.
• Continuously monitor tools and systems for fit to purpose, suggest and assist in design of improvements

We value:

• Min. 2-3 year experience in a commercial assistant, administrator or project support role
• Able to work in a fast-paced work environment
• Organised, meticulous and able to multi-task
• Excellent command of computer tools (Windows NT);
• Team player, able to work with many different functions and people
• Ability to communicate effectively in Mandarin would be advantageous for this role

We offer:

· A global and diverse working environment

· Highly dynamic and multicultural company

· Collaboration and team spirit

· Fair and competitive remuneration package

Description

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

Requirements

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

Benefits

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The incumbent will provide service coordination management, administrative support, and operations improvement and analysis for our Day Rehabilitation Centres (DRC).

a) Service Coordination Management

• Manage the onboarding process for new clients, assist in appointment scheduling and re-scheduling, subsidies application, and address client inquiries for Rehabilitation and Physiotherapy services.
• Work closely with internal stakeholders (where applicable) to ensure the smooth delivery of service.
• i.e. Active Rehabilitation (AR) service is carried out by Therapists.

b) Administrative Support

• Plan and remind stakeholders of the reassessment of care plans with clients as per their service plan’s requirements. This is to determine if the client needs to continue with the service.
• Ensure that proper documentation on the systems and paper filing is completed on a timely basis.
• Provide scheduling and planning support for Day Rehabilitation Centres and Nursing Homes in accordance with planning guidelines.
• Assist the Rehabilitation and Physiotherapy team with client enrolment and center schedule management, and Bumblebee (CMS system) administrative and support tasks.
• Provide any other ad-hoc administrative general support to the Rehabilitation and Physiotherapy team as assigned.

c) Operational Improvement and Analysis

• Extract, measure, and monitor key performance indicators for Rehabilitation and Physiotherapy services.
• Assist Rehabilitation and Physiotherapy centers in driving center utilization metrics.
• Identify areas for operational improvement to increase the efficiency of Rehabilitation and Physiotherapy centers.

d) Additional Responsibilities

• Assist the Care Coordinator team in service coordination management.

• Diploma or Advanced Diploma, preferably in healthcare related disciplines.
• Minimum 3 years’ experience working in a healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in MS Office applications 
• Proficiency in Google Workspace applications -
  • Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
• Good interpersonal and writing skills
• Good team player and able to multi-task
• Good communication skills (oral and written)
• Passionate in community services and service-oriented
• Good judgment and decision-making, problem-solving skills
• Independent, resourceful, and self-motivated
• Meticulous with an eye for detail

Additional skills:

Job Description

The Service Coordinator provides strong administration support to the service team and is responsible for managing and coordinating services for customers.

Job Responsibilities

• Responsible for coordinating maintenance activities, including scheduling repairs, ordering parts and supplies, and ensuring that maintenance tasks are completed on time
• Communicating with clients to schedule maintenance appointments, provide updates on maintenance activities, and address any concerns or questions they may have
• Managing maintenance staff, including assigning tasks, monitoring performance, and providing training and support as needed
• Maintaining accurate records of maintenance activities, including work orders, maintenance schedules, and equipment inventory
• Ensuring that all maintenance activities comply with relevant regulations and safety standards
• Identifying opportunities for improvement in maintenance processes and procedures, and implementing changes as needed
• Providing exceptional customer service to clients, including responding promptly to inquiries and resolving issues in a timely and professional manners
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy

Customer Service Executive (Digital Services) - Inbound outbound calls / Support Sales Team [3770]

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Summary:

You will handle the IT helpdesk function , assisting users and also manage the servers to ensure it is always in good functional use . In addition, you will take care of the IT inventory and at times, be assigned to handle some IT projects under the guidance of you departmental head.

Pre-requisites:

• 3 years of IT Helpdesk ecxperience
• Diploma/Professional certificate in IT
• Patient and helpful personality
• Ability to multi-task

• Prepare daily schedule of technicians
• Daily briefing of technicians on any special instructions
• Process paperwork, quotations and billing
• Coordinate with the warehouse on items needed by technicians
• Assist with customer servicing enquiries
• Contact suppliers on servicing feedback and warranty claims
• Any other relatable duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Service Executive | Potong Pasir / Geylang Bahru

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

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The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• To plan and support outreach efforts in the community.
• To perform case management work in the community.
• To work closely with community partners and ensure holistic care delivery to the clients and caregivers.
• To perform regular clinical assessments and review of clients’ care plan and maintain regular follow-up with clients and caregivers.
• To provide basic emotional support and psychoeducation to clients and caregivers.
• To ensure accurate and timely documentation of all client related activities on Sales Force.
• To support and adhere to care grant requirements in CREST.
• To plan and participate in seniors related activities in the centre.
• Assist in planning and participation of dementia screening and any related mental health awareness outreach efforts.
• Engage in any other administrative tasks assigned.

The Job

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Minimum 1 year of experience in outbound call centres

• Minimum GCE ‘O’ Level / Diploma

• Excellent interpersonal and persuasive skills

• A good team player with ability to multitask and meets stringent service standards

• Keen to learn and positive work attitude

• Proficient in Microsoft Office

• Meticulous in documentation and fulfillment work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

To ensure a faster shortlisting interview process, kindly text me at 96429153

We regret to inform that only shortlisted candidates will be notified.

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