Total 934 Others/Any sales representative job vacancies in Customer Service category in Singapore

Role:

Car Sales Representative (Leasing)

• Singapore Based (Ubi)
• 5 Days work per week (8.30am to 6pm)
• Basic: $2500 to $3000 + sim card provided + Commission (depends on experience)
• Preferred with experience in car rental industry, especially in ride hailing industry + possess valid driving license for cars.
• Experience in social media like TikTok or carousel, able to do cold call to find own leads
• Preferably 2 years direct experience or exposure with car leasing or rentals industry in Singapore.
• Career Progression Opportunities

Role and Responsibilities:

Handle existing clients and expand business with a new client base.

Increase revenue in existing segments and explore new revenue streams namely individual and corporate leasing.

Conduct a full spectrum of Sales & Marketing activities including Online marketing efforts.

Coordinate with Operations in relation to vehicle quality and customer feedback.

Coordinate vehicle delivery and collection.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Need 2 pax of Customer IT Support Representative for contact centre.

- Possess basic IT knowledge, familiar with phone applications and smart TV operations

- Familiar with internet surfing on the PC

- Basic troubleshooting of PC and software

- Contact Centre Experience

- Customer Service Skills

- Ability to Multitask / handle multiple service calls

- Ability to handle difficult customers

- Ability to draft professional email respond back to customers

- Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

- Familiar with excel (lookup, pivot table, graph) to generate reports

- Effectively bilingual (English / Chinese)

Other information:

Role 1

- 5.5 days (44 hours per week)

- Working hours: Mon to Fri (2 shifts): 8.30am to 8.30pm (830am to 530pm) & (1130am to 830pm) Sat: 830am to 1pm

- Candidate will work Mon - Fri 1130am to 830pm, when there is a need of leave coverage, then schedule will be adjusted.

Role 2

- Rotating shift (including weekends and PH)

- As a back up engineer, he/she will work Mon to Thur from 10am to 10pm, only when he needs to cover other team members' absence, then the working hours is either 830am to 8:30pm or 1pm to 1am.

Fresh graduate/entry level candidates with basic IT knowledge are welcomed!

Position : Customer Financial Service Representative

Location : Stationed in the FedEx APAC Financial Service Center, Singapore.

Responsibilities :

• Perform Collection and improve AR performance of APAC customers
• Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
• Following up with customer for payment via phone calls
• Assisting customer in resolving billing related issues
• Perform administrative tasks related to credit and collection

Requirements :

• Diploma or degree holder.
• Proficiency in written and spoken English.
• Proficiency in written and spoken Japanese/ Thai/ Korean language as candidate will be covering Japan/Korea/Thai market. (in order to liaise with the JapaneseKorean/Thai speaking associates)
• A team player with good customer service skills and results driven.
• Good planning, organizational, problem solving and communication skills are essential.
• Position required Japanese/Korean/Thai speaking agent

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative- Singapore for technical field support of F-15 Singapore.

FSRs are the in-person Boeing "face" to the customer, so personal appearance (grooming and dress), a helpful and friendly demeanor, and the ability to speak and write in a professional, unambiguous manner while working unsupervised for extended periods of time are paramount A successful candidate will also have the ability to coach others in maintaining the F-15 Aircraft.

POSITION RESPONSIBILITIES:

• Leads technical field support of company products. Performs troubleshooting procedures for multiple systems and specialty coverage.
• Resolves maintenance and operational issues.
• Monitors product performance and makes recommendations for resolution of potential issues.
• Analyzes technical data and evaluates maintenance procedures.
• Develops and conducts ad hoc training.
• Function as a liaison between Boeing and the Customer
• Support maintenance personnel with troubleshooting of various aircraft systems and components
• Resolve maintenance and operational issues.
• Must be able to read schematics, drawings and use fighter aircraft support and test equipment.
• Monitor product performance and make recommendations for resolution of potential issues.
• Analyze technical data and evaluate maintenance procedures.
• Develop and conduct ad hoc training.
• Provide field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services.
• Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field.
• Understand customer expectations and assist the customer in interpreting and using support data and documents.
• Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
• Work unsupervised for extended periods of time in a wide variety of environments.
• Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

REQUIRED QUALIFICATIONS

• Minimum 5 years radar system knowledge and experience
• Minimum 5 years F-15 maintenance experience
• 5 or more years’ experience maintaining military aircraft
• Must be proficient in reading schematics, drawings and use fighter aircraft support and test equipment.
• Requires the ability to work independently in a demanding, on-call, 24 hour per day operational environment.
• Must be willing to work any shift, weekends, or on call as required.
• Requires proficiency working in a multi-disciplined environment
• Must be willing to travel to other US and foreign operating locations to assist with the customer's mission and maintenance demands as well as the recovery of disabled aircraft.
• Requires proficiency in Microsoft Suite: Word, Excel and others as needed

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

WHAT YOU’LL DO

As an Associate Support Representative, you will be an integral member of our Global Technical Support Team, responsible for managing post-sale technical relationships with our customers. Acting as the initial point of contact for inbound technical inquiries, you will take ownership of, prioritize, troubleshoot, and develop response plans for complex support issues related to our platform. By collaborating closely with your Global Technical Support teammates and other departments, you will ensure customers can swiftly and effectively overcome any technical challenges they face. Your role may also include participating in an on-call rotation to provide coverage for occasional holiday shifts. Additionally, you will contribute actively to our knowledge database, fostering a culture of learning and sharing insights that benefit both teammates and customers. You will be presented with challenging projects that not only improve your technical skills but also develop your project management abilities, expertise in tooling and automation, and knowledge of mobile ecosystems and more.

WHAT YOU HAVE

• A degree from an accredited college or university, a certification from a technical boot camp, or equivalent technical experience.
• Familiarity with case management tools such as Salesforce, Zendesk, or similar CRM ticketing systems.
• Excelling in written and verbal communication, with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ownership of customer cases, with the ability to effectively manage and resolve complex technical issues through debugging and troubleshooting.
• A genuine passion for helping customers and resolving their issues efficiently and effectively.
• Thriving in fast-paced, high-volume environments, with adaptability to shifting priorities while multitasking and maintaining performance under pressure.
• A proactive problem solver with intellectual curiosity, who enjoys collaboration in team settings to address challenges.
• Successful management of time-sensitive, high-pressure customer issues, showcasing resilience and adaptability.
• Strong written and verbal communication skills in English.
• Experience with technologies such as HTML, CSS, APIs, and/or SQL is a plus.
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.

NOTE: Please indicate interest only if able to speak fluently in both English and Chinese

Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

A Bureau Veritas AsureQuality Joint Venture Company (BVAQ)

Bureau Veritas is a world leader in laboratory testing, inspection and certification services. Created in 1828, the Group has around 75,000 employees located in more than 1,400 offices and laboratories around the globe

AsureQuality is a leading provider of food assurance and biosecurity services to the food and primary production sectors reaching global markets. Global leader Bureau Veritas and New Zealand’s premier food assurance business AsureQuality in late 2018 created a new joint venture in South East Asia, BVAQ. The partnership combines and strengthen the existing footprints across South East Asia. BVAQ has been operating a strong food testing business with a state-of-the-art laboratory in Singapore since 2010; while Bureau Veritas has newly established food testing laboratories in Vietnam, Indonesia, Thailand, plus a majority share in Permulab – a Malaysian leader in food and water testing. Together, they operate BVAQ as a “network” business model throughout Singapore, Malaysia, Indonesia, Thailand and Vietnam.

BVAQ is looking for local Singapore candidates to fill up the position: Customer Service Representative

Areas of Responsibility

• Work with internal / external customers and the operations teams to retrieve and compile responses and/or resolve enquiries for customers in an efficient manner and within Company policies and performance guidelines
• Provide technical knowledge and responses for customers, answer their queries, clarify results and provide testing guidance all in a timely manner
• To ensure customer information and contacts are recorded correctly in a timely and appropriate manner by: - Entering, updating & maintaining customer information and contracts in LIMS - Recording all call reports/complaints/referrals/quotations etc. into LIMS & SharePoint - Following up on incomplete/incorrect work ensuring that corrective action is put in place to avoid repeats - Following up on incorrect invoices - Coordinating/arranging sample collections for local customers - Coordinating with subcontracted labs in getting quotes, reports and invoices
• Prepare quotations for existing and new customers as per advice from Sales Team
• Provide training for customers to utilize company’s online portal as per request

Job Requirements

• Technical/science tertiary qualifications or equivalent experience
• Prefer Food Science or related discipline
• At least 2 years customer service experience, preferably in laboratory testing industry
• Excellent verbal and written communication skills
• Possess strong interpersonal skills with the ability to communicate effectively
• Efficient time management skills to stay focused on primary business objectives and multi-task in a fast paced, dynamic environment

Job Title: Customer Service Agent

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

Job Objectives

• Within the framework of the Customer Services policy, the jobholder represents Airbus on site at the airline facility or in a HUB. He/She provides remotely or on-site technical assistance, having contact with Engineering, Maintenance, Flight Operations, Training and Spares, ensuring communication between the airline and Airbus, in order to satisfy the Airbus Customer Services obligations towards the airline and support future sales.
• If the job holder is the only representative in the airline or station, then he will manage the station.
• Activities can be performed in either a permanent station environment, within an EIS team or a multi AIB station. In certain circumstances the SFSR may be nominated as a CSC (Customer Support Contact) in case of no CSD being allocated and as agreed with SCY FSD.

Job Responsibilities

• If the jobholder is not alone in Station, he/she will support the FSM in daily activities, ensure proper reporting to Airbus via FSM. If the jobholder is alone in the station, on top of daily activities, he/she is to ensure proper direct reporting to Airbus.
• Provide technical advice and transfer know-how to Line Maintenance department at Entry In to Service of a new A/C type within a customer. This may involve matching working hours to Flight schedule for a limited period of time (weeks or months according to the A/C maturity).
• Interface and communicate with all departments at Airbus and the airline taking into account the changing organizations.
• Solve aircraft technical problems whilst under high pressure from the airline during aircraft on ground (AOG) situations to mitigate airline involves financial exposure.
• Demonstrate reactivity in front of Customer queries including timely facilitation of tech request.
• Influence airlines to embody OEB (in particular RED OEB) in order to enhance fleet safety.
• Be able to provide assistance on a wide variety of issues, not limited to technical.
• Provide swift and pragmatic solutions to technical related matters on the aircraft in order to limit issues becoming emotionally charged
• Be proactive in supporting the airline technical operation, including Flight Operations, Training and Spares.
• Act as communication and cultural facilitator within the Airbus FS team
• Maintain a business relationship with the airline and the home base.
• Adapt to specific airlines, cultural and climatic environments

Secondary Responsibilities

• In conjunction with the SSD for Chargeable Support (Customer Service Agreements and Purchase Agreements), coordination of sold services follow-up via Upgrade Programme Managers, FHS Customer Programme Directors, Training Key Account Managers, NavBlue Product Managers, Digital Product Managers and Satair Sales Support Directors etc.
• Provide first line issue resolution and de-escalation
• Manage Support and Service Escalations & Claims
• Consolidate and Coordinate an Airline Visit Schedule
• Coordinate and Administer ERM (SMM) / FRM (TRM) Events
• Support regional SEE technical forums

Job Requirements

• Hold professional qualifications in aerospace engineering
• Have at least eight-years’ experience in the aviation industry
• Have at least-five year’s hands-on experience in working in an MRO/OEM/Airline
• Possess knowledge and awareness of contracting principles
• Have a strong level of aviation safety awareness
• Having a class 3 driving license will be an advantage
• Will need to have B1/B2 on A350, A380, A330Neo
• Have demonstrated high-level written and oral communication skills
• Possess strong negotiation skills
• Be able to develop a business strategy supported by a robust business plan or other strategic imperatives
• Have demonstrated ability to work in multi-functional teams
• Be able to work autonomously and take initiative
• Possess an excellent track record of customer interfacing experience

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Customer Care Representative

The Customer Care team is responsible for serving as the customer’s main point of contact for quoting and placing orders for Drew products and services and assisting in the resolution to a customer’s inquiry or issue. Helping to manage the customer relationship on behalf of the business and managing the entire quote-to-order to invoice process, assisting with the collections process. Under minimal supervision, they are responsible for supporting and managing customer order requirements at designated ports, follow up to ensure delivery and prepare case for billing.

This role will operate in an international environment, while working collaboratively with the Account Sales teams, Supply Chain, Billing, Data Management and Credit/Collection teams. These interactions will support the required growing knowledge and understanding of contracts/pricing, the Global Supply network and Drew products and services.

Principal Duties and Responsibilities:

• Accurate and timely processing of customer orders while ensuring customer’s expectations are met and exceeded when possible
• Reply directly for acknowledgement and check for product availability, lead-time, delivery cost
• Process customer orders through to delivery locations, issue all relevant documents to move and deliver products on board vessels
• Daily communication and follow-up with responsible warehouses - reviewing the day’s delivery plan and potential issues to ensure on-time delivery of orders
• Close partnership with Planning by highlighting potential inventory shortages or demand uptick.
• Making calls to shipping agents for vessel ETA/ETD, timely update of system due date to ensure inventory visibility for allocation purpose.
• Manage customer inquiries – connecting with internal colleagues – communicating Customer issues as needed
• Utilize all available platforms including customer platforms (GOP, ShipServ, Customer Procurement websites, Email, etc.) to identify and coordinate Customer inquiries
• Identify Customer requirements with a general understanding of Drew capabilities as communicated through the Sales and Customer Care Team Leaders
• Participate with Sales on customer visits, as requested, to perform business reviews, review customer service performance and other topics
• Collaborate with the Accounts Receivable department in the review and support of effective collections of customer invoices
• Comprehend Drew product lines with a general understanding of product alternatives. Participate in training where offered
• Contribute to the documentation of incomplete deliveries or fill rates
• Other tasks and projects as may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• 1 to 3 years’ good relevant customer service experience
• Experience in Marine or Shipping Industry a plus
• Supply Chain discipline a plus
• A self-starter and quick learner who possesses the ability to be effective at addressing issues and interfacing with both internal and external customers
• Ability and high level of comfort working in a fast paced environment
• Highly organized
• Ability to multi-task
• Articulate with excellent verbal and written communication skills
• English language both verbal and written required
• Multi-lingual a plus, may be required dependent on regional needs
• Microsoft Office skills, JD Edwards skills desirable or comparable ERP platform experience

Education/Certifications:

• Diploma in Business Admin or equivalent in job experience required

Physical Working Environment:

• Climate controlled office environment and requires the ability to sit for extended periods of time

Benefits

1. Location: Work at Changi, East Region
2. Career Growth: Gain valuable experience in air freight, with opportunities to develop your skills in customer service and logistics.
3. Team Spirit: Join a supportive and dynamic team where collaboration and learning are encouraged.
4. Work-Life: Enjoy alternate Saturdays off after confirmation and 14 days of annual leave to recharge.
5. No Experience Needed: Fresh faces are welcome! Comprehensive training provided for those eager to learn and grow.

Job Description

Are you ready to embark on an exciting career in air freight? We are seeking enthusiastic and organized individuals to join our team as Air Export Customer Service Representatives. You’ll play a crucial role in managing our clients' air export needs, providing exceptional service, and coordinating with our operations team to ensure smooth shipment arrangements. This is your opportunity to thrive in a fast-paced, global logistics environment.

Roles & Responsibilities

• Support assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries.
• Book air export shipments with airlines and co-loader agents, ensuring timely follow-ups.
• Handle air export billing, invoice verification, and resolve rate disputes efficiently.
• Coordinate with clients, sales teams, overseas agents, and operations staff to ensure successful shipment arrangements.
• Perform additional duties as requested to support team goals.

Requirements

• Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and data entry. Excellent command of English and Mandarin to liaise with Mandarin-speaking associates.
• Experience: Experience in air freight is a bonus, but not required. We welcome fresh candidates willing to learn.
• Attributes: Team player with a proactive attitude. Strong organizational skills and the ability to handle inquiries efficiently. Willingness to work overtime if necessary.

Additional Information

• Location: No. 9, Airlines Road, #02-16 & #02-17, Cargo Agents Building ‘D’, Changi Airfreight Centre, Singapore 819827.
• Working Hours: Monday to Friday, 9 am – 6 pm. Saturday, 9 am – 1 pm (alternate Saturdays off upon confirmation).
• Leave: 14 days of annual leave after confirmation.

Be a Part of Something BIG!

Join us in revolutionizing the future of technology through direct, face-to-face marketing. We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Apply now and begin shaping the future together!

Make an Impact by:

• Collaborate and work closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Conduct peer reviews of solution designs and foster strong engagement with team to ensure the best outcomes
• Lead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

Rewards that Go Beyond:

• Ongoing development programs
• Regular acknowledgment of achievements with performance bonuses
• Overseas retreats, fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Defined growth trajectories within the company, with regular performance reviews and advancements

Your Career Growth Starts Here. Apply Now!

Job Title: Call Centre Representative (Vouchers Project)
Location: near Ubi MRT
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
Project Duration: 26 December 2024 – 24 January 2025

Key Responsibilities:

• Handle 80% email correspondence and 20% inbound/outbound calls related to the Vouchers project.
• Efficiently manage multiple systems, tabs, and dual PCs concurrently in a fast-paced environment.

Requirements:

• Minimum typing speed of 30 words per minute.
• Ability to work under pressure in a fast-paced environment.
• Must be comfortable multitasking across multiple tabs and screens.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course
• Experience: 2-5 years of front office experience
• Must be based in Singapore already with legal rights to work - Required
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Willing to be proactive and multitask
• Knowledge and skills
  • Secretarial skills
  • MS Office/computer skills
  • Customer service skills
  • Office management skills

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Key Responsibilities:

- Assist customers with placing and modifying grocery orders via phone, email, or chat.

- Respond promptly to customer inquiries regarding product availability, pricing, and promotions.

- Provide accurate information on order status, delivery times, and returns.

- Handle customer complaints and resolve issues in a timely and professional manner.

- Collaborate with the logistics and inventory teams to ensure orders are fulfilled correctly.

- Maintain a positive and friendly attitude while communicating with customers.

- Document customer interactions and feedback to improve service quality.

- Stay updated on product offerings, promotions, and store policies.

- Creation of invoice for orders that comes in.

Qualifications:

- Diploma or equivalent; additional education is a plus.

- Previous experience in customer service, preferably in retail or grocery sectors.

- Strong communication skills, both verbal and written.

- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

- Proficiency in using computer systems and order management software.

- Strong problem-solving skills and a customer-focused mindset.

- Ability to work flexible hours, including weekends and holidays.

Skills:

- Excellent interpersonal skills and a friendly demeanor.

- Strong attention to detail and accuracy.

- Ability to work collaboratively in a team environment.

- Familiarity with grocery products and services is a plus.

Location: Woodlands

Interested candidates, please send in your CV via email to [email protected]

Key Responsibilities:

Order Management :

• Create and validate customer orders in SAP, ensuring all necessary checks are completed.
• Confirm material availability, set delivery dates, and release sales orders.
• Work with Planning and Finance teams to resolve any issues blocking orders.
• Process customer payments, including invoices, credit notes, and debit notes.
• Maintain customer relationships and coordinate with third-party logistics (3PL) providers for smooth order execution.
• Prepare and review documents for LC payment term orders.

Order Fulfillment:

• Coordinate with 3PL for inventory picking, outbound documentation (OBD), and shipment arrangement.
• Confirm product picking lists and lead times with 3PL to ensure timely loading and delivery.
• Keep customers updated on order status and escalate any non-conformances or delays.
• Monitor shipments, ensure compliance with customs regulations, and confirm delivery completion.
• Prepare shipping documents (commercial invoice, packing list, COA) and send them to customers.
• Proactively monitor 3PL performance to avoid late deliveries and prevent customer complaints.

Other Adhoc Duties:

• Manage and resolve customer complaints, including non-technical issues and quality notifications.
• Handle customer feedback professionally and liaise with relevant internal teams to resolve issues.
• Suggest solutions for operational interruptions and escalate to the Customer Service Manager when needed.
• Ensure adherence to safety and sustainability requirements and report any concerns to relevant stakeholders.

Qualifications:

• Degree in Supply Chian Management with 2 year working experience
• Knowledge of SAP or similar order management systems.

Additional Information:

• Located Near Promenade MRT
• Salary up to $6000
• Office Hours, Monday - Friday.

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Job Description:

ROLES & RESPONSIBILITIES:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out

- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.

- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

- Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

-Minimum education level: N levels subject to working experience

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Respond promptly to customer inquiries through phone, email, chat, and social media
• Address customer concerns and provide accurate information about products and services
• Building and keeping a good rapport with customers and fully comprehending their needs
• Ensuring that client information is updated and reviewed, including contact information, birthdays, and Social Security numbers
• Maintaining knowledge of current services to provide clients with accurate information
• Setting up appointments or contacting clients after their initial encounter with a salesperson and helping the sales team to boost output
• Finding new clients through participating in networking events and trade exhibits
• Prepare reports on customer service activities, trends, and performance metrics
• Participate in team meetings, training sessions, and performance reviews

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle high-volume customer interactions and remain calm under pressure
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Join our team for a high-commission position in automotive sales. Competitive rates, bonuses, and profit-sharing. Enjoy perks, flexible scheduling, and advancement opportunities. If you're ambitious and ready to excel, apply now!

Responsibilities:

• Actively source for vehicles from various channels including dealerships, auctions, private sellers, etc.
• Maintain accurate assessment of vehicle condition, value, and market demand.
• Negotiate pricing and terms with sellers and buyers to ensure favorable outcomes for both parties.
• Manage paperwork and documentation related to vehicle sales and purchases.
• Stay updated on market trends, pricing, and industry developments to provide informed advice to clients.

Requirements:

• Demonstrated experience in the automotive industry, preferably in sales or purchasing roles.
• Wide network and contacts in the new/preowned car industry, including dealerships, wholesalers, and private sellers.
• Strong negotiation skills and ability to close deals effectively.
• Excellent communication and interpersonal skills.
• Proficiency in paperwork and documentation related to vehicle transactions.
• Ability to work independently and manage multiple tasks simultaneously.
• Valid Class 3 driver's license

Benefits:

• Competitive commission structure with the potential to earn $4,000 to $7,000+ per month.
• Eligibility for profit-sharing payouts on a quarterly or annual basis.
• Clear and transparent commission policies to ensure fairness and equity in compensation.
• Flexible work schedule and the opportunity to work remotely.
• Access to a wide network of industry contacts and resources.
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Please submit your resume outlining your relevant experience to [email protected]. We look forward to reviewing your application!

What you will do:

As Service Sales Engineer, you will be part of Industrial Refrigeration Service team to handle sales and technical inquiries from customers by providing front end technical, commercial, and administrative support which will be assisted by the operations team in Singapore.

• Service business performance growth through pro-actively selling (existing and new initiatives)
• Sales Revenue, GM and AR overdue
• Maintain existing customer base and develop new customer base to ensure continuous business growth
• Customer relationships building and customer satisfaction
• Prepare and follow through of quotation
• Update of installed base, SFDC and Service Max opportunities
• Ensure JCI’s ethics, policies and procedures are followed

How You Will Do It:

• Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits
• Recommend solutions to customer requirements which will have company’s competitive advantage
• Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting
• Review received order against quotation, comments on T&C’s and book in/hand over of orders
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels
• Execution of business operation and conduct are to conform to JC Singapore policies
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries
• Good communication, analytical, organizing & relationship management skills
• Industrial & Process Refrigeration products, systems or maintenance knowledge
• Budgeting & forecasting
• Must be a proactive team player
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Join the fastest growing car company in Singapore! We are expanding our team and we want you to be a part of our team. As a Car Sales Executive, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, and you want to earn your dream salary, this is the right job for you.

Responsibilities:

• Forge new relationships by bringing in potential clients who are interested to buy/sell their cars.
• Engage with customers in a courteous and professional manner, providing them with detailed information about our vehicles, features, and benefits.
• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.
• Collaborate with the finance department to provide customers with financing options and aftermarket products.
• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.
• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.
• Achieve monthly sales targets and contribute to the overall success of the sales team.
• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.

Requirements:

• Punctual and willing to work on weekends if need be.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a competitive, fast-paced sales environment.
• Strong customer service orientation and problem-solving skills.
• High level of motivation and a self-starter attitude.
• Sales experience preferred.
• Preferred to have a valid driver's license with a clean driving record.

Benefits:

• Base salary and competitive commission structure.
• 5-day work week.
• Ongoing training and development opportunities to enhance your skills and career growth.
• A supportive work environment with opportunities for advancement within our growing organization.
• Incentive trips for individuals who have met their sales target.