On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.
Responsibilities
Responsible for providing after-sales support.
Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting...
Role Summary/Purpose
The Customer Relation Manager must demonstrate strong leadership with excellent communication
skills that will enable him/her to drive the team to deliver maximum value to customer/s through
his/her experiences and strong technical expertise and management skills.
He/she needs to be able to engage customer/s actively and commun...
Job Description Summary
Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer ac...
Responsibilities:
Service Management
Maintain positive relationships with customers
Identify customer needs and overseeing the service delivery within the business context and the timeline
Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently
Organise acti...
Looking for candidate with team lead experience managing a team of min 5 members
Language
All deliverables and correspondence be written in readily comprehensible English Language.
The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submiss...
Job Description Summary
A Service Delivery Manager - ID administration is a customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with...
Job Description & Requirements
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer servic...
Location : East
Industry : Aerospace /Aviation
Aftermarket will be responsible for the management and coordination of all activities related to each active customer’s spare parts ordering within the company Customer Support & Services organization in the Singapore location. The Manager is responsible for consistent, timely, and precise comm...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
Job Title: Service Manager (Wholesale for machinery & equipment) ID9039
Location: Ubi
Working Hours:
Monday to Friday: 8.30am to 5.30pm
Gross Salary: $4500 to $5500 (with car allowance & Annual Target sales incentive)
Basic Salary: $4000 to $4500 (exclusive of Annual Target sales incentive – 1 to 4 months)
Benefit:
*14 days AL with performa...
Job Description Summary
Specializes in installing, maintaining and upgrading internal computer hardware and software systems used for designing and developing products. Controls user access and passwords. Proposes and implements systems enhancements that will improve the reliability and performance of the system. Monitors usage and performance.
Jo...
Contract: 1 year
Location: Bras Basah
Salary: Up to $7000
Responsibilities
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work...
The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey,...
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with the Service Support Manager to ensure that it is being...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with t...
Salary: Up to $7000
Duration: 1 year contract
Location: Bras Basah
Time: Monday to Friday (Office Hours)
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
As a Customer Success Manager, you play a key role in handling post-sales activities by driving business strategies to improve customer experience, usage and retention. The Customer Success Management team is respon...
Reporting to the Project Director, the Support Manager is responsible for executing day-to-day onboarding and support of clients.
Job requirements:
-Minimum of 3 years in technology/software service management managing a team
-Strong technical skills (Java, Sprint, React, Azure, SQL Server)
-Individual with strong problem-solving skills and excel...
Job Description & Requirements
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organiza...
Job Title: Customer Service Manager (Sea Operation) (ID3440)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $5000 - $7000
Job Responsibilities:
• Manage and facilitate sea export, sea import, warehousing, trucking activities, and resolve operational issues.
• Lead and supervise the Ocean operation team to ensure high levels of cus...
Support Manager Associate (Transactional)
Full-time
Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financi...
Overview
Expands customer relationships to create cross-sell and upsell opportunities. Leads and coaches business value conversations key stakeholders.
Reviews and communicates the status of delivery programs linked to customer priorities with internal stakeholders.
Coaches team members on and stays current with industry and Microsoft technical ins...
EUC Support Manager is responsible for facilitating the delivery of IT Service Desk, Desk-side support, and End User Compute (EUC) services to the business with a strong focus on communication and customer service.
Accountabilities
Proven experience in coordinating Service Desk and external service providers, as well as vendors.
Strong a...
Product area
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted p...