Total 18,115 service operations manager job vacancies in Customer Service category in Singapore

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• To greet customers and provide good customer service
• To have good product (bread) knowledge
• Simple job, no taking orders from menu, no carry of heavy plates, no serving hot dishes
• To perform duties at the cashier, ensuring that payments are charged correctly

Requirements:

• Candidates without experience are welcome to apply, training will be provided
• Team player, with a good learning attitude
• Service-oriented and positive attitude
• Able to start work immediately / short notice
• 6 days work week
• Morning shift : 8am to 4pm / 8am to 5pm
• Afternoon shift : 12pm to 9pm/ 1pm to 9pm
• Sunday and PH - Closed

Benefits

• Variable Bonus
• Staff Discounts
• Travel & Birthday Reimbursement
• Medical and Dental Benefit
• Daily Meal Allowance ($4 per working day)

Job responsibilities

· To be responsible for the preparation of report required by principal and internal stakeholders

· Be responsible on minutes taking and timely submission.

· To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

· To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

· Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

· Preparation of the WIP summary for monthly meeting.

· To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

· Ensure all repair orders and invoices are kept in order.

· Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

· 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Packing and display of bread, cakes and cookies. Customer Service and Cashiering duties. Cleanliness of workstation is very important.

Work 44hrs per week (excluding break), 6 days a week

Annual and Sick Leave Entitlements

Pleasant personality and able to interact with customers

Monthly incentive upon achieving target

Work Place : near Beauty World Station

* 5 days work week

* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)

* Basic + Flexi Allowance + AWS + VB

* Location: Expo MRT (walking distance from MRT station)

* UK MNC company

* Permanent role

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• To be the first point of contact for members, end users, clients, service providers and colleagues
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Positively promote company to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Troubleshoot, installation, maintenance and repair on designated equipment and product.
• Build a strong relationship with customers and identify opportunities to develop new applications.

Requirements:

• Diploma in Electronics/Mechatronics Engineering or equivalent
• At least 2 years of experience in semiconductor/cleanroom industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected] Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description:

• To handle cases with family and marital issues
• To run group work and programme for couples undergoing through divorce
• To run group work and programme for children whom parents are undergoing through divorce
• To complete all administrative tasks required for casework and counseling
• To be involved in setting up structures and processes within the department when necessary
• To lead ad-hoc tasks and projects by the agency when required
• To be able to work with partners and stakeholders when required
• To manage critical incidents and risks when it occurred within cases
• To provide field supervision for students on placement

Job Requirements:

• Degree in Social Work from recognised institutions

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Summary

Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.

Responsibilities

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies.
• Manages the preparation of and gives approvals on accurate tenant billings.
• At owner's discretion, markets the property, showing space to prospective tenants. Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Requirements

• Bachelor's degree (BA/BS) from four-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level.

2. Follow all activity policies and procedures, including all HSE-related requirements at all times.

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

Manage day-to-day operational activities.

Oversee cost recovery processes.

Address customer feedback and complaints, ensuring effective service recovery.

Handle all aspects of vehicle maintenance, repairs, breakdowns, accidents, and claims settlement.

Supervise the operation and maintenance of the GBCR vehicle fleet.

Ensure compliance with LTA regulations and handle related reporting.

Oversee new rental and project initiatives.

Develop and implement preventive maintenance programs.

Manage budgets for repairs and maintenance.

Handle vendor relationships and management.

Resolve escalated issues requiring coordination with other departments.

Plan fleet operations, utilization, and vehicle movements.

Take responsibility for staff welfare, discipline, performance, and HR matters.

Lead all departmental and company-related matters.

Perform additional duties as assigned by supervisors.

Requirements:

At least 2 years of relevant experience.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job responsibilities:

• Responsible for delivering products and replenishing vending machines
• Removal and replacement of the plastic mold parts from vending machines
• Merchandise, display and rotate products according to company standards.
• Collect cash proceeds from vending machines according to company’s SOP
• Maintain machine cleanliness appearance
• Ensure compliance with regulatory and company policies and procedures

Requirements:

• Valid driver’s license
• Clean driving record
• Physically fit and able to lift loads up to 25kg
• 6 days work week

Sport Programme Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

• Position: Customer Service Officer (Patient Service)-SIMPLE DUTIES
• Location: Bukit Merah - 4 bus stops from Redhill MRT
• Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
• Salary (commensurate on experience): Up to $3200 + AWS + Dental + Medical (cap at $750 per year)
• Duration: Permanent
• Industry: Nursing home

​

Main Responsibilities:

• Receive, answer and transfer calls.
• Take down messages if the recipient is unable to take the call
• Attend to visitors ad handle inquiries
• Manage the auto-gate intercom system
• Manage the public address system
• Open the letter box every day
• Re-direct incoming and outgoing mails/faxes
• Maintain a good filing system and records.
• Handle admission or discharge of residents.
• Collection of payment
• Monthly billing
• Issuing of invoices and receipts
• Date entry and administrative work
• Handle clients feedback

Requirements:

• Qualification: Diploma in Business or Equivalent
• Prior working in a nursing home
• Bilingual in English and Mandarin/Malay to communicate with Chinese/Malay clients who can only speak mandarin.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Prepare the store for operations.
• Provide dining-in, take-away and delivery service.
• Handle hosting duties.
• Handle all customer queries.
• Provide excellent service experience to all customers.
• Perform cashiering duties.
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

• To lead and guide Service engineers in service-related matters
• To provide training, technical support and advice to Service engineers
• To learn and transfer new technology knowledge and skills from Japan HQ to Service engineers in Singapore and regional countries
• To interface between customers, engineers and Japan HQ in troubleshooting and finding out the countermeasures and solutions for machine problems
• To plan, assign Service engineers as well as involve in the installation, repair, modification and preventive maintenance of equipment
• To provide service support for countries under Singapore territories such as Malaysia, Indonesia, Thailand, Vietnam and India as and when required
• To prepare and submit monthly report on service and parts activities in Japanese language for submission to Japan HQ

Job Requirements

• Possess a Bachelor's Degree in Engineering or relevant discipline
• Possess minimum 10 years of hands-on field experience in CNC machines or related equipment
• Technically strong in diagnosis and repair of 5-axis multitasking machines
• Strong in laser and double ball bar calibration
• Possess good understanding and interpretation of programmable logic control (PLC) and excellent knowledge of NC and special skills
• Able to read and interpret electrical circuit diagram, possess hands-on experience in electrical part replacement
• Good field experience in changing mill spindle, ball screw, linear scale and linear guide
• Fluent in English and Japanese languages (both oral and written are equally important)
• Independent, possess advance technical knowledge, fast response and willing to work overtime

[Order Number: 609799]

Monday-Friday

8:00 to 17:00 or 8:30 to 17:30

Responsibilities

• Generate Timesheet from in-house software, review data for duplicate entries, incorrect entries. Get approval from SOM for submission to HR to proceed with payroll processing.
• Check maintenance monthly completion (ideally 90% above) and remind all team Supervisor to ensure completion and no missed visit.
• Prepare PTW for maintenance works to clients for approval.
• Apply and submit request to access job sites.
• Prepare monthly call reports to clients & finance department
• Coordinate with all school clients on MOE SBI checklist completion
• Coordinate & submit several requirements to Finance (Accounts Receivable) for maintenance invoicing.
• Arrange existing workers & new hire safety certification (WAH, MSOC, OPSOC)
• Assist SOM to raise Purchase Requisitions (PR) daily.
• Prepare & email yearly servicing schedules to clients.
• Assist & advise technicians on device issues (in-house device, outlook, reset passwords)
• Ensure field personnel submit their leave application, medical chits, and urgent leave via e-leave system.
• Collate/submit department stationery orders on a monthly basis.
• Any other ad-hoc duties / tasks assigned by Managers.

Requirements

• Candidate must possess at least a Diploma
• Relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

Job Summary:

· Basic salary: $2,500 - $2,800

· Monday to Friday: 9.00am - 6.00pm, Saturday: 9.00am – 1.00pm

· Working location: Airport Cargo Rd, Singapore 819466

Job Responsibilities:

- Handle daily operations documentations like import and export permit, air waybills and bill of lading.

- Coordinate shipments and liaise with carriers.

- Prepare shipping documentation and ensure compliance.

- Monitor shipment progress and provide updates.

- Optimize processes for efficiency and cost reduction.

- Handle customer inquiries and resolve issues.

- Collaborate with other departments for smooth operations.

Requirements:

- Minimum GCE 'O' or ""N' level

- Able to communicate and write fluently in English to liaise with English speaking clients

- Entry level candidates are welcome as training will be provided"

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibility:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Requirements:

• Experience in Chinese Air Service.
• Implement effective strategies to acquire new customers and contribute sales.
• Excellent of communicate with customers effectively and form good relationships.
• Identify, network, and secure potential new clients.
• Ability to think strategically and to lead
• Experience in providing customer service support
• Advanced troubleshooting and multi-tasking skills
• Fluently mandarin & english language skills both written and spoken