Total 17,390 service operations manager job vacancies in Customer Service category in Singapore

Job description

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience at Michelin star restaurants, read on.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Salary: $2,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, This is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

Job Description

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP.

• Manage and grow spare parts sales, service inspections, and ad hoc repair sales.
• Develop and maintain strong relationships with existing and potential customers.
• Address client complaints and inquiries in a timely and professional manner.
• Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.
• Negotiate with suppliers to optimize terms and ensure timely delivery, cost efficiency, and service quality.
• Monitor market trends and competitor activities to identify opportunities for business growth.

Requirements:

• Diploma or Degree in related field.
• Experience in Marine parts sales.
• Occasionally business trip required.
• Proficiency in written and spoken English & computer skills in MS Office.
• Good understanding of supply chain Incoterms.

About Us

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!

Role Overview

The Revinate Customer Success Manager for APAC (CSM) will lead the post-sales efforts in building processes and procedures that are successful and repeatable in delivering value to the Revinate customer. The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive customer adoption, had responsibility for revenue retention, and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology ­driven environment utilizing phone and on­site interactions to effectively manage a high velocity of activity.

Goals

• Client Success: All clients must be DELIGHTED with Revinate and our service, not just satisfied.
• Client Management: CSMs are the single point of contact for their assigned accounts and will work best in a dynamic, technology ­driven environment to effectively manage a high velocity of activity.
• Renewals: Success is driven by high NPS and Renewals. This role will be responsible for renewals of defined Strategic accounts in the APAC region.
• Product Support: Understand the requirements of customers, with use cases. Prioritize them for review with the Product team.

What You'll Do

• Superuser of all Revinate products, know it all inside out
• Provide coaching and education to improve adoption of the Revinate products by every customer
• Conduct regular customer reviews/virtual workshops to identify areas of strength and areas for improvement
• Deliver best practices to customers to help improve their overall Customer Success and the value that Revinate brings.
• Building relationships beyond the day-to-day customer contact to ensure engagement across the organization. For example, reporting
• Transparently report and track customers through the loyalty touch­point process
• Report internally on intelligent product feedback and recommendations from customers
• Renewals – manage renewals with existing customers, coordinating closely with the Director of Customer Success
• Upsells – educate customers on new Revinate products and identify upsell opportunities, coordinating closely with Sales

Position Location

Singapore

What You'll Bring

• Strong knowledge of post-sales account management, including presentation skills, and short/mid/long term opportunity management
• Technical knowledge, and negotiation skills
• 2+ years of account management experience from a tech company-ideally with Marketing Automation, CRM or related applications in a SaaS environment
• Business fluency in English is a must, and proficiency in any Asian language is a plus
• Experience collaborating on strategies on assigned accounts to fully leverage technology solutions
• Experience successfully owning a book of business especially as it pertains to customer results
• Experience collaborating with individuals across an organization
• Excellent interpersonal, communication and presentation skills, including speaking in a conference setting with a large audience
• Hospitality experience is a plus
• Experience with Salesforce a plus
• Must be an aggressive self-­starter; little supervision required
• Travel is required

Excited?! Want to learn more? Apply Now!

Our Core Values

Customer Love -- When the customer wins, we win

One Tribe -- United and strong, on a single mission together

Speak the Truth -- Feedback is a gift - we all improve faster this way

Make it Simpler -- Apply it to everything we do

Hungerness -- Feel it, follow it - be relentless about our success

Revinate is an Equal Opportunity Employer (EOE)

Service Technician | Training Provided |Engine Overhaul Industry | Joo Koon

Working location: Benoi Road - Joo Koon

Working day: Monday to Friday, Saturday Half Day

Working time: 08.00am – 5.00pm, Sat: 08.00am – 1.00pm

Salary: $2,500.00 - $2,800.00 depending on experiences

maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of engines and mechanical systems with the instructions from supervisor. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide customer service
• Performing on Voyage Repair & Services on auxiliary engine on different ship types.
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• On job training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

1. Management of Car carrier operations, including coordination with head office regarding technical & quality issue in the car carrier business in the area of responsibility(Singapore, South Africa, Red Sea, Indian Ocean and Persian Gulf).

2. Attend & supervise car carrier cargo operation at Singapore

• Attending cargo operation for quality control and damage prevention at Singapore.
• Check stowage plan before vessel arrival.
• Coordinate with central planner on stowage arrangement / update actual loading condition to planner.
• Prepare operation manual for special cargo and share with discharging port.
• Coordinate and arrange repair work for High and Heavy cargo.

3. Control the berth and yard depending on the status of connected cargo at Singapore.

4. Management and Operation monitoring, Approval work for Asia Automobile Terminal Singapore (AATS).

5. Attend & supervise cargo stuffing operation and monitor at Singapore.

6. Damage prevention activity in South Africa, Red Sea, Indian Ocean and Persian Gulf.

• Prepare damage report when incident occur & update damage record.

7. Arrangement and collection of roll trailers & stuffing materials in Southeast Asia.

• Manage roll trailer / Bolster inventory in Southeast Asia with coordination with head office.
• Keep track of roll trailer requirement by sale department.
• Manage lashing materials inventory with other Southeast Asia agent and head office.
• Coordinate and arrange repair work of damage roll trailers.

8. Management and operation of Tugmaster allocation in Inter Asia service, Arrangement for Tugmaster maintenance.

9. Checking handling availability for connecting cargo from out side of South East Asia/ Australia area.

10. Others, including Singapore local & area of responsibility requirement as and when required by head office.

Qualifications

1. Candidate must possess Certificate of Competence (CoC) Class 1(Master) or 2(Chief Officer).
2. Must have experience on board car carrier more than 1 year (Any rank as long as he/she was working as a navigation officer)
3. Must have experience on board as Chief Officer (Any type of vessel is acceptable as long as it is Ocean Going).
4. Familiar with RORO vessel’s cargo operation.
5. Experience in stowage planning, Verification of High & Heavy cargo handling, vessel operations and management of car terminal will be an advantage.
6. Strong sense of responsibility, initiative, integrity, and professionalism.

Job Description / Responsibilities

- Responsible in handling the cashier

- Uniforms will be provided

- Upselling of baked goods and souvenir items

- Pick and Pack baked goods such as buns, loafs, cakes, muffins , cookies based on customer order

- Prepare hot/iced beverages such as coffee (latte, cappuccino, long black etc) based on customer order

- Handle customer inquiries (for both walk-in and phone calls)

- Any other Ad-hoc duties assigned by the Manager

Requirement

- Able to work in rotating shifts ( 7am - 4pm, 11am - 9pm, |10 hours shift)

[Changi Airport T2 outlet: 7am - 4pm, 1pm - 11pm]

(OT pay for additional hours as per MOM regulations)

- Able to work on Public holidays and Weekends (4 days OFF /month)

- Good communication skills

- Able to speak fluent English

- Able to work independently

- Experience in Customer Service/F&B is a plus

- Candidates who are able to start work immediately are preferred.

- Candidates with barista experience (espresso-based coffees) is a plus.

- On-job training will be provided (No experience welcomed)

Benefit

13th Month/Festive Bonus, Dental & Health medical reimbursement, Sales incentive.

• Monday - Saturday: 9am - 6pm
• Location: Marsiling
• Possession of own vehicle is a must

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Take charge of overseeing the day-to-day operations of the company's projects.
• Develop and execute strategic plans while overseeing, supervising, and closely monitoring all project activities and deadlines.
• Lead and guide a team of workers, offering direction and support for on-site operations.
• Perform machine installations, conduct testing, and troubleshoot issues as they arise.
• Carry out preventive maintenance work, both at the company's facilities and at client sites.
• Exhibit strong problem-solving skills by effectively addressing situational challenges and resolving customer complaints through corrective actions.
• Actively participate in or lead daily safety meetings and toolbox sessions to ensure a secure working environment.
• Implement on-site maintenance services, encompassing both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Create comprehensive reports, documentation, and quotations for various site-related tasks.
• Independently handle troubleshooting assignments as they emerge.
• Enforce strict compliance with ISO Standards and processes, Workplace Health and Safety (WHS) regulations, industry Code of Practices, Quality Assurance/Quality Control (QA/QC) requirements, and Safe Management Measures.
• Prepare, submit, and manage project-related reports such as Risk Assessments (RA), Method of Statements (MOS), manpower appointments, Permit to Work documents, and more.
• Maintain accurate and up-to-date record documentation, ensuring proper organization and filing of records.
• Fulfill any additional duties assigned by management as required.

Requirements:

• Minimum Higher NITEC in Electrical or Mechanical Engineering, coupled with 1-2 years of relevant work experience.
• Comprehensive understanding of Electrical, Pneumatics, and Hydraulics systems.
• Proficiency in interpreting electrical single line diagrams.
• Possession of a Building Construction Safety Supervisor Certificate.
• Possession of a Work-At-Height Supervisor/Assessor certificate.
• Possession of a Confined Space Assessor certification.
• Possession of a Lifting Supervisor certification.
• Holding a valid Singapore Class 2/3 driving license and possess own vehicle is a must.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Qualifications

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Customer service oriented and possesses strong problem solving skills
• Team player, initiative and willing to learn with positive mindset
• Able to adapt changes and work in a fast-paced environment
• Good interaction, communication and interpersonal skills
• Possesses self confidence and ability to multi task
• Willing to work weekends and public holidays

Administration Officer | Campus | Haw Par Villa

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our affliated clinic - Stamford Medical Clinic, located at Race Course Road is looking for a Clinic Assistant / Patient Service Officer to perform the following duties;

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Cashiering duties.
• Other ad-hoc duties assigned.

Requirements

• Has 1-2 years of experience in clinic setting.
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• Working hours: 830am to 5pm (Mondays to Fridays), 830am to 1pm (Saturdays)

Customer Service Executive (Sales Support)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description & Requirements:

Reporting to the Centre Director on administration matters This role is a dedicated for Business development and operation role which may involve internal and external client service position, in operation area which may involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities

• Represent the Centre to build business relationships and create Business strategies to swiftly build up business volume.
• Plan Marketing strategy and activities in our business area to grow business volume, extend center's popularity to parents.
• Responsible for planning and arranging Open houses and develop partnerships with surronging primary schools
• Management of new inquires and conducting centre tours
• Colllaborate with center manager to Implement quality standard for all programmes in centre in accordance to HQ process.
• Partner with center manager to oversee the daily operation of the centre.
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements

• Diploma in Business Management with minimum of 2 years of working experience in an Education environment.
• Excellent Experience managing education Marketing and sales is preferred.
• Strong interpersonal and leadership skills.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Good communication and interpersonal skills
• Possess a passion for working with children and facilitating
• Meticulous, organised and able to multi-task
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

 Identifying and qualifying potential prospects, analysing their buying needs, doing

market research and monitoring competitors

 Work with Engineer Specialists to jointly respond to clients’ enquiries

 Coordinate sales activities with accuracy and timeliness.

Job Requirements:

 Have a minimum 3 years experience in client servicing in engineering sales.

 Possess a Diploma preferably in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Assist in the management of customer service at registration & booking office in hospital setting.

The Role:

• Provide assistance for enquiries, referrals, specialist appointments, admissions (including evacuation) and other support requirements such as visa applications, accommodation and transport arrangements, meet-and-greet services, interpreter services, assistance with medical outpatient appointments.
• Ensure telephone courtesy and patient confidentiality at all time.
• Make accurate data entry to the system and maintain proper document records and be well-organized at all times.
• Performs efficient and accurate patient registration
• Ensure compliance of radiology safety policy
• Work closely with other staff of the department to ensure total patient care is met.
• Any other duties assigned by the supervisor

Qualifications and Experience

• Preferably with > 2 years of customer service/call centre/healthcare experience
• Bilingual and knowledge of various dialects or foreign language will be an asset (English, Mandarin or/and Bahasa Malaysia/Indonesia)
• Good telephone etiquette
• Able to work independently and in a team, pleasant and helpful
• Computer literacy is a must

Key Accountabilities:

• Prepare enquiries and work closely with internal Service Dept. for Service Products offering, such as Swing engines, LCC, VCA, EC/EPC, Factory rebuild and repair, etc under his/her responsibility
• Coordinates with Order Management team, Material Planning team and Purchasing team to ensure that parts are fulfilled
• Coordinates ILS requirements and/or related Service activities in support of Engine Sales Project together with internal Service Dept. such as Logistics, Training, Service Center and Customers Service team.
• Handles customers feedback related to sales orders and assist in the resolution together with internal Service Dept and maintain relevant correspondences and establish good working relationship with external and internal customers
• Visibility of the Distributors/Customers Business Plan to monitor the forecasts realization and assist in the analysis, liaising and coordination of the quarterly and annual review of the Service forecast (with reference to the Actual Sales performance) with the respective countries under his/ her charge together with Order Management Team.
• Coordinate, analyze, submission and follow-up of ADR from Subsidiaries/Distributors/Customers with all stakeholders for approval

Other tasks:

• Contract Management. To work with stakeholders & Service Team on contract renewal or new contract management
• Coordinator for Service Sales ADR (internal & external)
• Work/Project assigned from time to time

Qualifications & Skills:

• Diploma/ Degree in Business Studies/Business Administration/Logistics Management
• Minimum 3 to 5 years of relevant experience in the similar filed
• Knowledge on SAP (Sales & Distribution Module), Shipping and Incoterms, good marketing & customer service skill, and supply chain knowledge on Parts Distribution will be an advantage
• Proficient in English
• Good interpersonal and communication skill at all level with positive working attitude
• Team player and willing to travel
• Working knowledge of Microsoft Office applications
• Passionate, detailed oriented and self-motivated.

Join our team at Wings Riverside! Located at Clarke Quay, we are looking for high energy staff to join our team. If you have previous bar or restaurant experience, that’s awesome, but if you don’t - we are more than happy to train. Meals will be provided during your shift. Apply now and we would be excited to get to know you!

JOB DESCRIPTION SERVICE CREW FULL TIME/ PART TIME

• Greet guests in a friendly and warm manner
• Engage and build a relationship with the customer to create a memorable experience for the customer
• Make recommendations to customers based on their preferences
• Arrange the seating of customers
• Handle reservation arrangements
• Maintain cleanliness of the restaurant

Part time position is also available! Rate $12-18 per hour depending on experience.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Preparing of hot and cold beverages and serving them to customers. This job is in a fast-paced bakery environment. All training will be provided. An interest in espresso machine handling is a plus.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.