Total 4,672 support advisor job vacancies in Customer Service category in Singapore

Customer Support Specialist, Contract Logistic

Working Days: 5 days Monday – Friday

Working Hours: | 9am – 6pm

Location: Pioneer Sector [Near Gul Circle MRT]

Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Perform LAN/WAN Network management.
• Day to day IT support duties via remote or on-site support.
• Provide IT support to the Security and Surveillance Project Team on IT related domain.
• Troubleshooting of Network problems.
• Manage and Maintain Windows Server and QNAP.
• Provide support to IT Project
• Install, setup and monitor company office network infrastructure, eg. LAN, WAN, DHCP, DNS and etc.
• Liaise with IT procurement team to sourcing the make / model of the hardware or software.
• Indetify risk of existing systems and bring across to the Team for internal discussion.
• Responsible for IT support for IT issues which needs hands on support such as hardware problem diagnostics, PC/software installation, configuration, maintenance of operating systems, etc.

Job Requirement

• Diploma in any IT related
• At least 2 years of working experience
• Experience in troubleshooting of network issues.
• Basic computer hardware and software troubleshooting.
• Knowledge of Router setup and configuration (e.g. Ip address configure, DHCP, WiFi, and etc.)
• Knowledge of NAS Setup, configuration, maintenance (Qnap, Synology, and etc)
• Copier machine setup, configure, troubleshooting (Install print driver, Scanning configure, Fax, and etc.)

Key Roles & Responsibilities

• Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms
• Escalate and work with second or third level support/third party vendor on resolution of problem when necessary
• Support remotely, if necessary
• Maintain hardware inventory at assigned locations
• Provision new users with hardware, software and account setup
• Provide with both remote and onsite support for multiple locations, if required
• Troubleshoot and resolve a variety of technical problems
• Assist with network connectivity issues
• Provide great communication and customer service to company employees in person and through phone calls and emails
• Work on assigned tasks and projects including hardware and software rollouts
• Work with hardware / software vendors, whenever required
• Provide training when needed help to facilitate users requests and in the implementation of company project
• Provide VPN support including end-user setup and problem
• Work closely with other support teams (client support team, application support team, server support team)
• Develop and document IT operational processes whenever required
• Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required
• Assist on AV setup in meeting rooms for conference calls and meetings
• Provide regular checks and maintenance on system health of the meeting rooms
• Provide back-end support for live event broadcast
• Support ad-hoc IT project deployments
• Attend meetings to update current projects
• Attend trainings provided by the company
• Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status
• IT Asset Management

Key Qualifications & Skills

• Minimum Diploma in Information Technology or equivalent in relevant discipline
• Minimum 2 years of experience in PC, hardware, software support & IT security preferably
• Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
• Preferably with MS Office 365 hands-on experience of minimum 1 year
• Level 1 & 2 Support

Key Requirements

• Analytical, competent, able to work independently and self-motivated and with good-problem solving skills
• Helpful and able to communicate effectively with fellow colleagues and customers
• Fluent in English and writing
• Currently residing in Singapore
• Able to start work immediately or within short notice

Interested candidates are invited to apply online.

We regret to inform that only shortlisted candidates will be notified. Thank you.

Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for a Desktop Support Engineer (12 months contract (renewable)) to support them in their growing business.

Working location: Cecil Road

End customer: MCN Cosmetic Company

Working hour: 8.30am to 6.00pm

Roles and Responsibilies:

· End user support

· Assist in Operating Systems Migration and related support.

· Support and troubleshooting which includes diagnosis of hardware and software failures or problems.

· Responsible for correcting all problems associated to supported list of End User Equipment and Software.

· Installation of software/application.

· Provide accurate and timely documentation in IT Service Management Tool.

· Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.

· Synchronizing application settings to environment requirement.

· Relocation of computer devices and peripherals.

· Setting up of the end users profiles for applications.

· Proactive update and follow up to end users.

· Guide end user on required applicable tasks

· Other adhoc task as assigned.

Job Requirements:

• Nitec in IT or higher qualification.
• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems (Windows 7/8 and 10)
• Performing Hardware Software Installation
• Basic knowledge of SOE and group policies- Printer support
• Good knowledge of MS Office tools installation troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Salary range:

• Up to S$3000

Interested candidates are invited to send in your resume in MS Word Format, stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)
EA Personnel: R23113231 (Lum Charmaine)

Job Description

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: 1 International Business Park S(609917) *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

JOB SCOPE:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting and arranging furniture and equipment.

· Simple administrative and office work.

· Assisting with the preparation of equipment, apparatus and substances for laboratory lessons.

· Any other assigned duties

REQUIREMENTS:

· Understanding of Basic English.

ADDITIONAL INFO:

· Contract type: <6 months contract

· Working hours and days: Monday to Thursday (1030am to 8pm) Friday (11am to 8pm)

· Date of commencement: Immediate

· Working location: East (Kembangan MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment.
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment.
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment.
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology.
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate.
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency.
• Assist with patching and upgrading end user devices.
• Address quality and schedule conflicts.
• Availability for ad-hoc work after hours and on weekends where necessary.
• Ability to work in a high-pressure, fast moving environment.

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms.
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments.
• Knowledge of Desktop Services security and access standards and practices.
• Basic understating of networking and server technologies.
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]

At FunctionEight, we want you to love your job so we’ve created a fun working environment with plenty of opportunities. We’re also eager to reward you for your hard work and to help you grow. Oh, and we encourage you to have a life outside of work.

Responsibilities

Reporting to the Manager, you will assist in providing unfaltering IT support to our valued clients, in Windows environments.

Specific tasks include:

• Seamless implementation of upgrades and new infrastructure
• To provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation.
• Take the ownership and responsibility for assigned incidents, requests, or tasks and follow them up until resolved.
• Install and configure any software solutions that the client is requesting.
• Work to SLA’s and prioritize workload to meet contractual needs.
• Maintaining complete documentation on IT asset management for client.

Requirements

• Diploma Holder in Computer Science or equivalent preferred.
• At least 2-4 years working experience in a Technical Support role.
• Applicants should be fully conversant with the Installation, configuration and maintenance of Microsoft Environments.
• Experience with server configuration will be a plus.
• All other skills taken into consideration upon job application.

Job Highlights:

• Education sector located at Central area (Bugis)
• $3,500/month + AWS + Performance Bonus
• 18 days of Annual Leave

Job Responsibilities:

• Provide on-site helpdesk support, user-request, and incident response
• Responsible for system maintenance, software upgrade, and hardware maintenance
• Handle network devices management (Firewall & Wireless Access Point) and firmware update
• Perform regular asset management, monitor and update
• Perform software security patching, operating system security patching, antivirus software definition update and security configuration (Hard-disk encryption)
• Liaise with external vendors for one-stop service (printers, laptops, etc.)
• Prepare necessary documentations and reports.

Job Requirements:

• Minimum Diploma in Information Technology or equivalent
• Minimum 2 years of relevant experience in desktop support or equivalent

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc(at)rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• At least 5 years of experience in desktop support or a similar role.
• Knowledge of Microsoft Azure, including administration and troubleshooting.
• Proficient in troubleshooting and resolving issues with audio and video devices.
• Experience with Active Directory and SCCM.
• Hands-on experience in dismantling and repairing desktops and laptops.
• Excellent problem-solving skills and the ability to work independently.
• Strong communication and interpersonal skills

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT
• Hardworking , positive attitude
• Banking work environment
• 5 days work (9am to 6pm) at Alexandra Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

About the company

Our client, one of the world's leading insurance brokers and with focus on reinsurance business.

about the job

In this position as a Broking Support Executive, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Broking Support Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing broking documents.

The ideal incumbent will be expected to develop strong relationships with clients and ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits
** Career progression to client facing and non-client facing path

Experience and skills

• 2+ years of relevant experience handling Facultative business
• Ideally experience handling wholesale but retail are welcome to apply
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Part time position (Mon - Fri)
• Working hours: 8 am to 2 pm (AM shift)
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Interested candidates, please send your detailed resume with expected salary online.

Only suitable candidates will be contacted.

Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for a Desktop Support Engineer (12 months contract (renewable)) to support them in their growing business.

Working location: Alexandra Road

End customer: Banking Environment

Working hour: 9.00am to 6.30pm

Roles and Responsibilies:

· End user support

· Assist in Operating Systems Migration and related support.

· Support and troubleshooting which includes diagnosis of hardware and software failures or problems.

· Responsible for correcting all problems associated to supported list of End User Equipment and Software.

· Installation of software/application.

· Provide accurate and timely documentation in IT Service Management Tool.

· Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.

· Synchronizing application settings to environment requirement.

· Relocation of computer devices and peripherals.

· Setting up of the end users profiles for applications.

· Proactive update and follow up to end users.

· Guide end user on required applicable tasks

· Other adhoc task as assigned.

Job Requirements:

• Nitec in IT or higher qualification.
• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems (Windows 7/8 and 10)
• Performing Hardware Software Installation
• Basic knowledge of SOE and group policies- Printer support
• Good knowledge of MS Office tools installation troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Salary range:

• Up to S$3000

Interested candidates are invited to send in your resume in MS Word Format, stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)
EA Personnel: R23113231 (Lum Charmaine)

IT Helpdesk Support (Level 1 & 2, West, Up to $3500, 3-6 Months Contract)

Salary: Up to $3500
Workdays: Mon-Fri 8.30am - 5pm, Alternate Sat 8.30-1pm
Location: Tuas Crescent
3 or 6 Month Contract

Job Scope:
• level 1 & 2 technical support for user's desktops and laptops (Windows OS)
• Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
• Corporate Email setup and administration
• Printer/MFP setup and support
• Hardware/Software inventory documentation
• Monitor daily backup

Requirement:
• Minimum Diploma in IT or related principles
• With 6 Months - 1 Year of experience in IT Helpdesk environment

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Family-oriented working environment
• 5 days work week (1-day work from home)
• Staff benefits and welfare
• AWS & VB
• Hybrid work arrangement and staggered working hours
• Transport and lunch provided
• Medical benefits/insurance such as dental, specialist claims, health screening

Summary

Provide backend administration support to Marketing/Commercial Department

Job Description

• Responsible for completing commercial/marketing/tendering-related forms
• Provide daily vessel tracking status report to HOD/Directors and clients
• To communicate on-hire/off-hire reports to Operations Department to clients
• To update bunker reports and to disseminate reports to Marketing, Finance and other relevant departments
• Tender submission, to fill up tender specifications – technical, crewing, contract etc.
• Any other duties as assigned

Requirements

• Minimum Diploma in Marketing or related fields
• Strong interpersonal skills and excellent communication skills
• Willingness to learn, have ability to multi-task and able to work under pressure
• Candidate with no relevant experience are welcome to apply

Interested candidates, please indicate your expected salary, reasons for leaving and notice period in your resume. Regret that only shortlisted candidate will be notified.

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.