Total 26 system technician job vacancies in Customer Service category in D13 Macpherson, Braddell

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

☑ MNC - Medical Device & Equipment Manufacturer

☑ Basic $ 2800 - $4000 + Transport Allowances $350 - $1050 + OT + Standby Allowance + Bonus

☑ 5 Days, Flexi Hours - Required to standby once a month

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ Good Benefits & Career Prospect

Responsibilities:

• Install and maintain medical imaging equipment
• Perform preventive and corrective maintenance.
• Prepare service reports and documentation.
• Maintain company assets and customer relations.
• Develop troubleshooting and analytical skills.

Requirements:

• Diploma in Electronic, Electrical, Mechatronic & Biomedical Engineering.
• Strong knowledge in basic electrical/electronic/computer hardware/networking experiences.
• Minimum 1 - 3 years of relevant experience in the medical device industry
• Fresh graduates are welcome to apply.
• Ability to work under pressure and irregular hours.

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

☑ MNC - Medical Device & Equipment Manufacturer

☑ Basic $ 2800 - $4000 + Transport Allowances $350 - $1050 + OT + Standby Allowance + Bonus

☑ 5 Days, Flexi Hours - Required to standby once a month

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ Good Benefits & Career Prospect

Responsibilities:

• Install, perform preventive maintenance, and troubleshoot medical imaging equipment.
• Prepare service orders, parts orders, and technical reports.
• Maintain positive relationships with clients.
• Develop troubleshooting and analytical skills.
• Work independently, be a team player, and have a positive attitude.
• Improve technical knowledge through training.

Requirements:

• Diploma in Electronic, Electrical, Mechatronic & Biomedical Engineering
• Strong knowledge in basic electrical/electronic/computer hardware/networking experiences.
• Minimum 1 - 3 years of relevant experience in the medical device industry or in the engineering field.
• Candidates must be comfortable working night shifts.
• Entry-level/ fresh graduates are welcome to apply.
• Willingness to work night shifts.

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Responsibilities:

• Responsible for planning and scheduling of Turn Around Maintenance, Planned and unplanned shutdown works
• Responsible for effective planning and scheduling of maintenance activities achieving minimum equipment maintenance downtime, capturing associated accurate and complete records and related documentation.
• Ensures maintenance documentation such as work orders, calibration records is updated and complete at all times.
• Supports start-up activities and handover of equipment and systems data from project to Operations team
• Responsible for all Security Clearance and pass for engineering
• To establish the pool of vendors that may support the projects, maintenance and turnaround activities
• Carry out other ad-hoc duties assigned by the immediate supervisor or higher management

Requirements:

• Diploma/Degree in Engineering (Mechanical/Electrical Engineering)
• Minimum 3 years of relevant experience in Maintenance Planning and Scheduling
• Team player, independent and trong problem-solving skills
• Possess hands-on experience in a maintenance job will be an advantageous.
• Strong communication, Interpersonal and organizational skills

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

☑ Basic Salary : $2800 - $3200 + AWS + High Variable Bonus !!

☑ Transport Allowances : $350 - $1000 (Own Transport, ERP & Parking or Corporate Private Hire Reimburse)

☑ Additional Pay : OT Pay, Standby Allowance + ERP & Parking or Corporate Private Hire Fully Reimburse !!

☑ Flexible Work Schedule : 5 Days, Flexi Hours - Required to standby once a month ( with Standby Allowance)

☑ Location : Island-wide (Parking & ERP Fully Claimable)

☑ Employer : MNC - Medical Device & Equipment Manufacturer

☑ Perks :Good Benefits & Career Prospects

Job Responsibilities:

• Install, maintain, and troubleshoot medical angiography systems at customer sites.
• Perform routine inspections and CM/PM maintenance to ensure equipment reliability.
• Collaborate with engineering teams to relay customer feedback to contribute improvement.
• Deliver technical training to clients and internal staff.
• Maintain accurate documentation for FSN/FMI/FSCA reporting on assigned products.

Job Requirement:

• Higher NITEC, Diploma / Degree in Biomedical, EEE or Mechatronic Engineering.
• OR 1 - 3 years of strong hands-on field servicing skills in medical device are highly advantageous

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

☑ Basic $ 2500 - $ 3500

☑ 5 Days (Mon – Fri: 08:30am – 5.30pm)

☑ MacPherson, Island wide travel & Class 3 license needed.

☑ Good Benefits + Career Growth

Key Responsibilities:

• Install, repair, and maintain safes and vaults.
• Manoeuvre safes using hand tools and equipment.
• Install and service mechanical and electronic locks.
• Keep accurate records of all work performed.
• Provide excellent customer service and address client needs.

Qualifications:

• Experience in safe installation/repair; able to handle heavy safes.
• Skilled with tools and locking systems.
• Class 3 driving license needed

Interested applicants are welcome to apply online with updated Resume or email to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

Job Responsibilities:

• Provide high-quality customer service and perform maintenance services for water appliances at customer locations.
• Troubleshoot and repair water appliances to ensure optimal performance and customer satisfaction.
• Help maintain and service water appliances systems, ensuring proper functioning.
• Assist with plumbing and electrical issues as needed (plumbing/electrical experience is a bonus).
• Provide timely and accurate reporting of service visits, including completing service sheets.
• Ensure all work is done in compliance with safety standards and company procedures.

Job Requirements:

• Must have a valid Class 3 license or own motorbike to travel to customer locations.
• Previous plumbing and electrical experience is a plus.
• Strong commitment to providing excellent customer service and high-quality work.
• Able to commit to working weekends, with off days on weekdays.
• Able to carry out manual work and operate relevant tools.
• Reliable, responsible, and detail-oriented.

Working Arrangement: 6 days a week

Permanent Position

EA License No: 96C4864

Reg. No.: R24121728

The Company
AGIS Medical Supplies Pte Ltd is an importer and distributor for medical equipment including motorised wheelchair, mobility scooter, hospital bed and home nursing equipment. We are looking for service oriented candidate with a caring heart to join our dynamic team.

Office at 50 Kallang Pudding Road #06-03 Singapore 349326

Job Description

• Assemble new equipment for delivery.
• Troubleshooting, service and repair for our equipment.
• Training will be provided.

Requirements

• Diploma, ITE, Nitec, N/O level
• Basic office skill and MS office.
• Some working experience in Technical Support or related field will be an advantage.
• Class 3 Driving license

Benefits:

• Attractive salary
• Annual Leave
• Medical benefits

JOB DESCRIPTION:

• Performroutine maintenance and repair tasks on marine propulsion system and other related systems
• Carry out installation and testing of marine related systems
• Carry out Inspection and conduct diagnosis for marine propulsion systems
• Carry out repair and replacement of faulty parts
• Read and interprete technical manuals and blueprints
• Maintain detailed records of repair and maintenance work
• Advise customers on maintenance and repair issues
• Ensure compliance with safety and environmental regulations
• Provide excellent customer service, answering queries and explaining complex technical issues in a clear and understandable way
• Stay up-to-date with the latest developments in marine technology

REQUIREMENT

• No minimum requirement for academic qualification
• At least 3 years in the marine industry
• Candidates with knowledge in marine propulsion system will have added advantage

Key Responsibilities:

· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.

· Diagnose and troubleshoot hardware, software, and network problems, guiding users through resolution steps or performing hands-on support as needed.

· Provide remote assistance to users for software installations, configurations, and troubleshooting.

· Install, configure, and maintain desktops, laptops, printers, scanners, and other hardware peripherals.

· Perform software installations, upgrades, patches, and license management for operating systems, productivity suites, and business applications.

· Conduct regular maintenance tasks, such as system updates, disk clean-up, and antivirus scans, to optimize device performance and security.

· Maintain an inventory of IT assets, including hardware, software licenses, and peripherals, ensuring accurate records of procurement, deployment, and decommissioning.

· Assist in asset tracking, tagging, and disposal processes, adhering to organizational policies and regulatory requirements.

· Coordinate with procurement and vendor management teams to order, receive, and inventory new IT equipment and supplies.

· Manage user accounts, permissions, and access rights in accordance with IT security policies and business requirements.

· Assist users with password resets, account unlocks, and access requests for various systems and applications.

· Ensure compliance with user access control procedures and protocols to safeguard sensitive information and resources.

Qualifications and Requirements:

· Diploma in Information Technology, Computer Science, or a related field.

· Proven experience in providing technical support and troubleshooting in a helpdesk or IT support environment.

· Familiarity with operating systems (e.g., Windows, macOS, Linux), productivity software (e.g., Microsoft Office), and common business applications.

· Strong diagnostic and problem-solving skills with the ability to resolve technical issues efficiently and effectively.

· Excellent communication and interpersonal skills, with a customer-focused approach to providing support.

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

☑ MNC - Medical Device & Equipment Manufacturer

☑ Basic $ 2800 - $4000 + Transport Allowances $350 - $1050 + OT + Standby Allowance + Bonus

☑ 5 Days, Flexi Hours - Required to standby once a month

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ Good Benefits & Career Prospect

Responsibilities:

• Install, maintain, and troubleshoot medical imaging equipment.
• Prepare service reports, process orders, and maintain accurate records.
• Build strong relationships with clients and ensure their satisfaction.
• Develop technical skills and stay updated on industry advancements.
• Work independently, collaborate with team members, and maintain a positive attitude.

Requirements:

• Strong foundation in electrical, electronic, computer hardware, and networking.
• 1-3 years of experience in the medical device industry or engineering field preferred.
• Open to both experienced professionals and entry-level.
• Willingness to work night shifts and travel required.

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Key Responsibilities:

• Installation & Commissioning: Install, configure, and commission environmental testing equipment such as climate chambers, temperature control systems, and other specialized Weiss Technik products at customer sites.
• Maintenance & Repair: Perform routine preventive maintenance, troubleshooting, and repair work on Weiss Technik equipment to ensure optimal performance and minimize downtime.
• Calibration Evaluation: Perform calibration on Weiss Technik products according to ISO requirements.
• Technical Support: Provide on-site and remote technical support to clients, diagnosing issues and offering solutions to operational challenges.
• Customer Training: Conduct technical training sessions for clients to ensure correct operation and maintenance of Weiss Technik products.
• Documentation & Reporting: Accurately document all service activities, including installations, repairs, and maintenance, ensuring that service reports are submitted in a timely manner.
• Management Tools Management: To maintain and manage all tools, test equipment, parts, and assets.
• Product Testing & Validation: Assist with testing equipment functionality and performance to meet required specifications, as well as validate system installations.
• Spare Parts Management: Coordinate with the spare parts team to ensure availability of critical components for repairs and maintenance tasks.
• Compliance & Safety: Adhere to company and regulatory safety standards during installation, maintenance, and repair work.
• Continuous Learning: Stay up-to-date with Weiss Technik's latest products and industry trends to enhance service delivery.

Qualifications & Skills:

• Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering (or related field) with HVAC certification is a plus.
• At least 1-3 years of relevant experience in equipment installation, maintenance, or repair, preferably in the environmental simulation or testing industry.
• Strong technical knowledge in electrical systems, refrigeration technology, and mechanical processes.
• IT competency in Outlook, Teams, SharePoint and OneDrive and Microsoft Office 365, especially Excel.
• Familiarity with PLCs and control systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Attention to detail, inquisitive mindset, ability to analyse data and solve complex problems.
• Good communication and interpersonal skills to liaise with customers and collaboration with internal teams.
• Ability to work independently and manage multiple service tasks.
• Willingness to travel locally to customer sites.
• Posses Class 3 license - own car is an added advantage
• Singaporean/PR to apply only

What We Offer:

• Competitive salary package and performance-based incentives.
• Opportunities for professional development and continuous training.
• Collaborative and supportive work environment.
• Exposure to leading-edge technology in environmental simulation and testing.
• Car allowance.

About Globotix Pte Ltd:

Globotix specializes in the niche industry of robotics and high technologies for the environment sector in Singapore. From as early as 2016, we have been transforming the Facilities Management scene with AI-enabled robots, that channel the powers of computer vision, advanced monitoring, real-time optimization, analytics software, data streaming and so much more. From a trailblazing first mover to our current undisputed market leader status in the Facilities Management field, Globotix’s innovative product offerings continue to deliver impactful real-world results in the ever-challenging marketplace that enterprises face today. We remain dedicated to doing great things in the hi-tech space --- always driving the next wave of cutting-edge technology in Singapore as well as globally.

Job Description:

We need to build an in-house technical capability to demo & deploy robots and machines, as well as keep them in top condition post sale including planned maintenance and repairs.

The technical support will have two main roles; support the sales team during demos and deployments as well as conduct routine repairs on the robots and machines.

Main Tasks:

• Undergo training and knowledge transfer with an engineer in Singapore.
• Support and repair robots and machines in the field. This could be electrical, mechanical, hardware components or even software-related repairs.
• Support the sales team by helping them do demos and deployments at customers' sites.
• Communicate with local/overseas technical teams to troubleshoot hardware repair problems or problems encountered doing demos and deployments

Requirements:

• Nitec in Automotive Technology (Light Vehicles) course completion or similar qualification.
• CompTIA A+ certification or equivalent.
• Demonstrated competence in troubleshooting wiring and mechanical problems.
• Ability to use computers (Microsoft Windows, Chrome/Firefox, etc)
• Excellent communication skills in English.
• A Drivers license (manual Class 3) is required to drive a truck/big van to transport the robots and machines for demos.
• Driven individual, passionate about robotics, self-starter.

Bonus:

• Experience working with robots or complex electro-mechanical devices
• Hobbies that involve using tools.
• Experience driving large vehicles such as trucks, pickups, vans etc. The robots will either go in a truck, van, or trailer pulled by a pickup truck. Class 3.

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

☑ Basic $ 2500 - $ 3500

☑ 5 Days (Mon – Fri: 08:30am – 5.30pm)

☑ MacPherson, Island wide travel & Class 3 license needed.

☑ Good Benefits + Career Growth

Key Responsibilities:

• Install, repair, and maintain safes and vaults.
• Manoeuvre safes using hand tools and equipment.
• Install and service mechanical and electronic locks.
• Keep accurate records of all work performed.
• Provide excellent customer service and address client needs.

Qualifications:

• Experience in safe installation/repair; able to handle heavy safes.
• Skilled with tools and locking systems.
• Class 3 driving license needed

Interested applicants are welcome to apply online with updated Resume.

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

We are seeking for IT Support and Laptop Technicians to join our technical team.

Preferably past experience or background in computer hardware repairs, computer troubleshooting skills.

This role involves diagnosing and resolving technical issues, performing hardware and software installations and replace laptop parts.

Key Responsibilities:

• Diagnose and repair hardware and software issues on laptops and other tablet devices.
• Perform hardware upgrades and installations.
• Provide technical support and assistance to end-users.
• Maintain accurate records of repairs and services performed.
• Ensure timely resolution of technical issues.
• Collaborate with team members to improve overall service quality.

Qualifications:

• Basic knowledge of operating systems (Mainly Windows OS/Mac OS)
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication skills and customer service skills.
• Detail-oriented with the ability to manage multiple tasks effectively.

☑ $ 2800 - $3500 + Good Benefits & Attractive Bonuses !!

☑ Semiconductor Equipment Top 10 Supplier – MNC

☑ East Area - 4 mins walk from DTL

☑ 5 Days, 8.30am – 5 : 00pm.

☑ Cleanroom Experience + own transport highly advantageous !!

Main Duties

• Machine setup, installation, servicing, troubleshooting & repair.
• Handle Jigs and report writing.
• Provide training and support to customers fab on equipment usage.
• Perform standby and ad-hoc duties as required.

Job Requirement

• NITEC, Diploma in Electrical, Electronic or Mechatronics.
• Able to work irregular hours & standby duty.
• Semiconductor or automation background highly advantage !
• Candidates without experience are welcome to apply, training provided !!

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

☑ Basic: $2500 - $3800 + Allowances up to $ 1, 050 ( Class 3/ 3A Own Transport & Mobile & Standby ) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 day standby required once in every month)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, maintain and troubleshoot medical angiography systems at customer sites.
• Perform routine inspections and CM/PM maintenance to ensure equipment reliability.
• Collaborate with engineering teams to relay customer feedback and contribute to product improvement.
• Deliver technical training to clients and internal staff.
• Maintain accurate documentation for FSN/FMI/FSCA reporting on assigned products.
• Develop a higher level of troubleshooting and analytical skills.

Job Requirement:

• Higher NITEC Diploma / Degree in Biomedical, EEE or Mechatronic Engineering.
• OR 1 - 3 years of strong hands-on field servicing skills in medical device are highly advantageous

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration: R22107492