Total 4,589 tech support job vacancies in Customer Service category in Singapore

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operational IT Support Analyst - Incident and Ticketing

• 2+ years of relevant IT experience, preferably into Operational domain
• Tracking of eMemo/Contract activities- must have experience.
• Staff Onboarding / Off-boarding process - must have experience.
• Track Incident and Problem ticket- must have experience.
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team
• Locatipn: 396, Alexandra Road, Singapore
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team.

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Must have overall 3 years experience.

Domain : Banking

THE ROLE

The Senior Analyst- Product Support will support clients during implementation of the T24 product, upgrade and also production support.

OPPORTUNITIES

Primary responsibility is in the area of ticket resolution. Understand the details provided in the logged ticket. Validate the completeness of the information so provided and where required collect further information from the client to resolve the ticket raised.

· You will check for availability of the supporting documents for recreating the problem reported by the clients.

· You will research database for similar reported problem(s).

· You will request for further information from client, if required.

· You will do recreation of the problem.

· You will provide detailed analysis of the problem and coding, testing of the change request/fix.

· You will provide temporary workaround (till the actual solution is delivered) where feasible.

· You will clarify doubts and assist the team members to resolve the issue.

· You will review the updates and any documents prepared by the team members.

REQUIREMENTS

· You should have a degree in Computer Science or related IT discipline.

· You should have minimum 5 years’ experience in a Technical Helpdesk role.

· You should have strong analytical skills, organized, process driven and detail-oriented.

· You should have good interpersonal and communication skills.

· You must have technical knowledge - T24/GLOBUS, Info Basic, Jbase , Java, Apache Tomcat.

· You should have Products knowledge - Securities ,Derivatives, FATCA, Fiduciary, Structure Products, Asset Management, Funds Transfer, Loans and Deposits, OFS, Enquiry Reports, COB Reports, Accounts, Deal Slips, EB Composite Screen, Versions, Integration Framework(IF).

· Tools - Tortoise SVN, Lotus Notes and RTC,EDS,UXP,TAFJ

Role Description

• This is an on-site contract role as an Infrastructure Engineer (L1 Application Support) located in Singapore. The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

· Work with infra and app teams on requirement gathering to implementation.

· Review and analyze infrastructure architecture and identify the gaps.

· Perform RHEL OS patching and other administration tasks for cloud projects

· Guide app team to troubleshoot infra related issues.

· Be the SME for Linux / Unix OR windows administration and automation.

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

IT Support Engineer (Application Support / MNC / High Bonus/ WFH Hybrid)

• Basic salary + High Bonus + Attractive Benefits (depends on experience)

• Permanent Role

• MNC

• Interview will be using Virtual Call Interview.

Responsibility:

• Responsible for Level 1 and Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching, daily health checks and stability aspects of the system
• Monitor Service level dashboards, system capacity review and allocation of adequate capacity
• Assist in training, investigating user reported issues and develop mitigating/preventive solutions

Requirement:

• Min Diploma/ Degree in Engineering (Computer / Telecommunication), Computer Science or Information Technology or equivalent
• Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support process, and SLA
• Possess ITIL Certifications will be advantageous.

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

Position Objective

The Student Support Department (SSD) is looking for a highly qualified Academic Support Teacher with  previous experience in delivering academic intervention to join our team of multidisciplinary  professionals. Utilizing a MTSS (Multi-Tiered Systems of Support Model), the Academic Support Teacher provides support through co-planning, co-teaching, consulting, and targeted content support and intervention support during study blocks.  Academic Support teachers at the secondary level have a strong focus on collaborating with the team to support differentiation within the classrooms. Academic Support teachers also support students in building independence and habits that will support their success as they grow older.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact will be adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Collaborates with Classroom Teachers to provide differentiated instruction to students

• Co-plans, co-teaches, and consults with classroom teachers
• Implements models of effective co-teaching
• Builds strong relationships with teachers based on mutual trust and valuing the strengths of each teammate
• Supports the planning and implementation of accommodations for students in the classroom that are determined by student need and class content

Plans and Delivers effective academic support to secondary students

• Utilizes data-based decision making and evidence-based strategies to offer high quality academic support
• Plans, prepares, and delivers small-group intervention to secondary  students
• Establishes positive, safe, and trusting relationships with students, their families and teachers to foster student progress related to students’ academic needs

Regularly assesses students’ progress

• Collects and analyzes screening as well as progress monitoring data to identify student need,  adjust intervention, and report progress to parents, faculty, staff, and administration
• Summarizes assessment results and incorporates information into an appropriate support plan

Serves as a case manager for students receiving support services

• Gathers relevant background information related to students’ academic strengths and challenges
• Maintains updated and accurate student files which adhere to high-levels of confidentiality
• Coordinates, facilitates, and maintains records on meetings with parents, teachers, and  internal/external service providers
• Coordinates and facilitates testing and classroom accommodations for qualifying students

Provides consultation to teachers, parents, and other service providers to foster greater academic achievement

• Participates on a multi-disciplinary team of professionals by utilizing a problem-solve approach
• Prepares and disseminates professional resources according to student need
• Offers ongoing support to faculty, staff, and parents in order to accelerate student growth
• Establishes and maintains ongoing professional collaboration with service providers on and off  campus in order to maximize student impact in all areas of development

Position Requirements

• Minimum of 3 years experience providing academic support to secondary students
• Exceptional interpersonal communication and professional collaboration skills
• Must demonstrate flexibility, strong work habits, and a positive attitude
• Strong organizational skills and excellent command of the English language
• Proficiency in using computers and other forms of technology
• Strong references and attendance record
• Demonstrates the Stamford Values – _Integrity, Courage, Ingenuity and Compassion

Qualifications

• Minimum of 3 years experience providing academic support to secondary students
• Exceptional interpersonal communication and professional collaboration skills
• Must demonstrate flexibility, strong work habits, and a positive attitude
• Strong organizational skills and excellent command of the English language
• Proficiency in using computers and other forms of technology
• Strong references and attendance record
• Demonstrates the Stamford Values - _Integrity, Courage, Ingenuity and Compassion

Contacts

• Other Stamford Teaching and Non-Teaching Staff
• Parents and Students
• PTA

Working Conditions

• School Environment
• Working hours 8am to 4:30pm, Monday to Friday, (until 5:00 pm on Wednesdays), plus occasional staff meetings and trainings
• School holidays are paid and free except staff days and training days (please refer to the website to see the school calendar with school holiday dates)

Terms of Employment

• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

SAIS is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, SAIS’ holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics ordisability. We welcome applications from all qualified candidates.

We regret that only shortlisted candidates will be notified.

IT Engineer Responsibilities:

· Meeting with the IT manager to discuss system needs.

· Designing and installing computer hardware configurations.

· Installing software and networking systems.

· Troubleshooting network and software issues.

· Installing high-level software security systems.

· Training staff on newly installed hardware and software systems.

· Fixing hardware, software, and networking issues.

· Responding to general IT requests.

· Ensuring security software is kept up to date.

· Filing monthly reports for the IT Manager.

IT Engineer Requirements:

· Bachelor’s degree/ Diploma in computer science or a similar field.

· Extensive knowledge of computer hardware systems.

· Familiarity with general OS systems, Enterprise, programming languages, and Office software.

·· Good communication skills.

· Ability to troubleshoot complex software and hardware issues.

· Knowledge of database and networking security systems.

ICT Executive

• Penjuru (Transport Pickup Provided at: Jurong East, Choa Chu Kang, Bishan & Serangoon)
• Monday - Friday 8.30am to 6.00pm
• $3,000 - $4,800

Job scopes:

• Desktop, server, network, IT support and security related matters.
• Audit and enforcement of IT assets, security, standards, policies, and compliances.
• Network and Infrastructure:
  a. General upgrades, changes, maintenance, and relocations.
  b. Network, server and server cluster administrations and security.
• Support and participation in new business-related initiatives as required.

Job Requirements

• NITEC/Diploma or equivalent in Information Technology or related fields.
• Practiced knowledge of the following (preferably with relevant certifications):
  a. MS Enterprise Solutions, e.g. Office 365, Azure, Network & Server Services
  b. Enterprise and Cyber Security, e.g. APT, CIP, mainstream security device
• Internal support experience is a must.
• Experience with DNS, WAF and Web Servers operations will be advantageous.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Technical Support:Provide timely and effective technical support to end-users for hardware, software, and network-related issues.
Diagnose and resolve desktop, laptop, and mobile device problems, ensuring minimal downtime.

End-User Device Management:Configure, deploy, and maintain end-user devices, including desktops, laptops, tablets, and smartphones.
Implement and manage endpoint security solutions to safeguard the organization's data.

POS Software and Application Support:Install, upgrade, and troubleshoot software applications.
Collaborate with software vendors to resolve application-related issues.

User Training and Documentation:Develop and conduct training

sessions to enhance end-user proficiency with technology.
Create and maintain user documentation to facilitate self-help resources.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• MNC
• Location: East (Near MRT)
• Monday to Friday 830am to 530pm
• AWS provided

Job Description:

• Manage and build relationships with existing distributors
• Prepare monthly sales forecasts for distributors
• Coordinate with the factory on product details, shipments, and pricing
• Communicate with distributors regarding orders, shipping dates, etc.
• Monitor and track distributors' sales targets
• Oversee aspects of production, sales, and inventory
• Handle Accounts Receivable (AR) collection

Requirements:

• 1 to 2 years of experience in sales support

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Role and Responsibilities

1. Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.

2. Liaise with stakeholders to understand and identify business requirements.

3. Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro

4. Develop / modify the Estimation Models

5. Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT

6. Work with the Project Lead to develop the documentation.

7. Provides technical go live support.

Requirements / Qualifications

1. Proficient in Excel and Excel Macro

2. Ability to work independently with minimum supervision.

3. Team Player

Regards,

Lini

Recruitment Consultant

R22108463

Aftersales Support Executive

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: IT Support Engineer (Navision)/ IT Engineer
• Working Location: East
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide support for the Microsoft Dynamics Navision ERP system and generate Jet Reports.
• Support and implement new Electronic Data Interchange (EDI) solutions and applications. Develop and maintain EDI integration using XML.
• Perform hardware and software installation and maintenance.
• Carry out any additional responsibilities assigned by the Supervisor.

APPLY NOW!!!

• At least a Diploma in IT or its similar discipline.
• Minimum 2 years of related working experience.
• Strong expertise in supporting Navision Applications within a manufacturing environment, specifically in areas such as inventory, warehouse management, production, finance, purchasing, and sales support.
• Prior experience in hardware and software installation and maintenance.
• Knowledge of web development would be an additional advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Able to trouble shoot and carry out repairs of equipment
• Handling of new installation, set up and training
• Calibrations of temperature and humidity machine

Requirements:

• Diploma in Mechanical/Electrical Engineering or equivalent
• Preferably with aircon, refrigeration, background
• At least 2 years working experience in related field of machinery setup, trouble shoot and repairs
• Preferably have driving license

Location: Near Aljunied / Mattar MRT

Working Hour: Mon to Fri (8:00am to 5:30pm)