Total 6,963 technical support engineer job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Setup/User Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30am – 5pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set up/installation/modification/servicing/trouble shooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing-by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67095 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Engineer/ Technical Support Engineer
• Working Location: North East (Transport provided)
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $3700 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Commissioning, maintenance, and troubleshooting of equipment, machinery, and products.
• Provide prompt and effective technical support to resolve customer issues.
• Liaise with customers and technicians to ensure efficient service delivery.
• Monitor and evaluate the performance of machinery, conducting regular safety checks.
• Maintain accurate records of all service activities and report to Managers.
• Adhere to and enforce strict safety protocols and standard operating procedures.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• A Diploma or Degree in Engineering.
• Minimum 2 years of experience in a similar role or in Maintenance, Repair, and Operations (MRO).
• Knowledge & skill in mechanical and hydraulic.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Customer Service Support Driver/Customer Service cum Driver
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with the movement of vehicles.
• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.
• Possesses class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67704 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Contract Period: 1 Jan 2025 to 31 Dec 2025

Working Hours:

• Mon to Thu - Shift 1: 6.00am - 3.00pm
• Mon to Thu - Shift 2: 10.00am - 7.00pm
• Fri - Shift 1: 6.00am - 2.30pm
• Fri - Shift 2: 10.30am - 7.00pm
• Working hours inclusive of 30 min lunch break

Job Description:

• Assist student in times of need for eg, lost & found items, change of uniform, cleaning of students with vomiting, locating teacher/classroom/ parent
• Collect items from classroom after school if needs arise
• Escort student for medical treatment if needs arise
• maintain cleanliness and tidiness of the General Office, classrooms & special rooms
• Disinfect rooms as and when required
• Assist in logistic matters for eg, preparation of rooms for school events and functions including of shifting of furniture
• Assist delivery and distributing external materials to classrooms
• Assist in disinfecting of furniture, and equipment during times of emergency or pandemic
• Comply with any requirement or cleaning schedule & standards set by the school
• Escort contractors if needs arise
• Perform gate duties during school arrival and dismissal times and during times of heavy traffic
• Dispatch mails, information, and students’ items
• Assist in packing of items for school
• Any other duties assigned by School Leaders / OMs / AM

Job Requirements:

At least 2 years’ experience working in primary school environment

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

Position title : Service Engineer / Technical Specialist
Location: Loyang Way, Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Setup PCs and laptops for users
• Perform user PC software installation and assist users to setup their mobile devices for Outlook email and Microsoft Teams meeting
• Attend to end users' requests and resolve their PC/laptop hardware and software issues either onsite or remotely
• Perform Preventive Maintenance including all office PCs /shop floor and CMM PCs
• Perform Ivanti Patching and Windows updates for all PCs and Laptops
• Work with vendors to resolve IT hardware failures and proprietary software issues
• Prepare documentation for IT software installation, troubleshooting steps, server rack and network diagram
• Maintain and update IT inventory list and IT spare parts management.
• Work together with Local and HQ IT Team members for IT Project implementation
• Work together with global infrastructure Team members for ring central maintenance.
• Active Directory User and computer account management
• Other Ad Hoc and urgent tasks such as investigate computer virus outbreak, recovering users' data from crashed PC, providing support and properly shutdown the servers and network devices during plant power shutdown etc

Qualifications:

• Experience in Office 365 & MFA application and operation. (Multi-factor authentication (MFA)
• Ability to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed, keen attention to detail and customer service orientation.
• Excellent project management and research skills, as well as analytical and creative problem-solving abilities.
• Effective written, oral and interpersonal communication skills are critical.
• Strong Team Player and ability to work in a fast–paced deadline-driven environment.
• Previous responsibility for providing customer support.
• Ability to meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Operations Support (Investment Products)

• Contract until 31 Jul 2025
• Work location: East

The Client

• MNC Bank

The Opportunity

• Support Mutual Funds / Bonds / Structured Notes / Equities related processing for SG and HK Investment Operations
• Ensuring quality processing and adherence to Policies and Controls
• Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department.
• Ensure that the day-to-day processing of orders is completed smoothly adhering to the cut off times.
• Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction.
• Timely handling of transactions and exceeding the Service expectation with internal clients.
• Must be detailed oriented to handle the large volume of daily transactions.
• Supports new product setup, static data maintenance and pricing functions for Consumer bank businesses (SG & HK) in Asia Pacific countries.
• Manage day to day maintenance requirement from different country product teams.
• Generating variance and stale price report and perform EOD reporting to country product teams.
• Supports ad hoc maintenance by performing Bulk upload function in the investment system.
• Handle business queries and perform investigation on any production discrepancy.
• Liaises with Bloomberg and AA stock on any pricing issues.
• Manage day to day operations of maintaining the structure product warehouse by understanding the term sheet, maintaining the notes, subscription and redemption update, underlying update on valuation and levels to track performance of the Note, capturing maturity, callback proceeds.
• Generating dashboard reports from the data warehouse on periodic basis or ad hoc basis as per country and regional investment product team requirements.
• Generating Performance metrics for Structured products by analyzing the data from the data warehouse

Your Background

• Degree in Banking or Finance or equivalent.
• Minimum 1 to 2 year's work experience preferably in Operations
• Knowledge of investment products especially around Equities, Mutual Funds and Fixed Income Securities
• Responsible, organized and ability to work under pressure and multi-task with tight deadlines
• Provide high quality service to internal customers.
• Articulate with strong communications skills both written and spoken.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

• Be a part of a high-performing and professional team
• Good working culture

About Our Client

With a rich heritage of more than a century, our esteemed client is a leader in the global lifestyle industry. They are the largest company and world's best-known brand in the lifestyle domain

Job Description

• Conduct User Acceptance Testing (UAT) for the Salesforce CRM program during the roll-out stage.
• Support end-users with Salesforce CRM inquiries and issues.
• Extract reports and perform data analytics to support decision-making.
• Coordinate with different teams to set up project , gather required data and ensure smooth data flow.
• Assist with Salesforce Marketing Cloud and Service Cloud functionalities, if required.
• User Support: Respond promptly to user inquiries, incidents, and service requests related to CRM program. Address queries, troubleshoot problems, and guide users through the platform's functionalities.
• Issue Resolution: Investigate and diagnose reported issues to determine the root cause. Collaborate with relevant teams to implement timely and effective resolutions.
• System Maintenance: Perform routine system maintenance tasks, including data cleaning, data uploads, and system configuration changes, to ensure data integrity and system stability.
• Training and Onboarding: Conduct training sessions and provide onboarding support to new users, ensuring they understand Salesforce CRM features and best practices.
• Documentation: Create and maintain comprehensive documentation, including user guides, FAQs, and knowledge base articles, to facilitate self-service support options for users.
• Enhancements and Customizations: Collaborate with the development team to identify opportunities for system enhancements and customizations to meet business requirements.
• User Adoption and Feedback: Monitor user adoption of Salesforce CRM and gather feedback from users to identify pain points and areas for improvement.
• Quality Assurance: Ensure the accuracy and quality of data within Salesforce CRM by conducting regular data audits and validation checks.
• Security and Compliance: Assist in ensuring Salesforce CRM compliance with data privacy regulations and company security standards.

The Successful Applicant

• Degree holder.
• At least 2 years' experience in CRM.
• Worked on marketing cloud, service cloud, loyalty cloud functionality.
• Atleast 2 years experience on salesforce marketing.

What's on Offer

• Be a part of a high-performing and professional team
• Good working culture

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-082024-6520334

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

Service Engineer / Technical Specialist

Location: Loyang
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Requirements:

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Excellent written and verbal communication skills, customer service oriented, self-motivated and able to work independently.
• Result oriented and able to work well under pressure.
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

As digital transformations reshape how we live, work, and interact, we are committed to staying at the forefront of this evolution.

Our Digital Channel Support team is vital in driving innovation by collaborating with key stakeholders to resolve customer issues, ensuring seamless digital experiences.

We are looking for a customer-focused, self-driven individual to enhance satisfaction by effectively addressing issues reported on our digital platforms.

Key Responsibilities:

• Manage daily digital customer issues to ensure customer satisfaction and a smooth experience across digital channels.
• Perform troubleshooting, log incident tickets, support investigations, and work with the tech team to ensure timely issue resolution.
• Support activities such as providing prompt customer communications and conducting user training.
• Offer post-implementation support, ensuring that all issues are escalated and resolved promptly.
• Coordinate with relevant teams to ensure timely customer resolutions and service recovery.

Job Duties & Responsibilities:

• Provide support for investigations, tracking, and monitoring customer issues escalated from frontline teams.
• Ensure timely resolution of reported issues, escalating critical matters to stakeholders as needed.
• Collaborate closely with front-office and technology teams to provide detailed customer issue information, facilitating swift investigations, impact assessments, resolutions, and root cause analysis (RCA).
• Initiate regular meetings with technology and product partners to review and follow up on all open production tickets related to digital channel services.
• Work with cross-functional technology and product teams to expedite the resolution of complex issues.
• Partner with journey owners to address and resolve gaps in the customer journey.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Attend to customer enquiries and recommend preventive measures, provide prompt and effective solution to technical problems.
• Provide guidance, pre-sales preparation, costing, quotations, technical assistance, testing and commissioning.
• Attend meetings, site survey and coordinate for smooth operation of works.

Alternatively, you can apply the various positions via https://www.candidateasia.com/viewResult.php?id=744

EA Licence No. 16C7962

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Job Responsibilities

• Responsible for product and spare parts installation, repair and maintenance of faulty system;
• Provide technical support in the commissioning, operation, maintenance and de-commissioning of medical equipment;
• Provide on-site service support;
• Monitor the Preventive Maintenance program to ensure minimal disruption to operations and to ensure that medical equipment is safe for use at all the times
• Provide technical advice and consultation to customer on product related enquiry
• Respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline;
• Attending to daily service requests, breakdowns and provide service support;
• Attend all emergency calls during office or non-office hours, including weekend and Public Holidays;
• Develop strong customer relationships, negotiating and closing contracts and developing the technical services business;
• Any other duties as assigned by the Reporting Manager.

Pre-Requisites (Qualifications & Experience)

• Diploma in Electrical, Electronics & Computer Engineering
• Strong background and understanding in electronics, electromechanical and computer networking.
• Knowledge in Information Technology and/or a wide range of medical product
• 1-2 years working experience in technical field service
• Must be able to travel locally and overseas
• Must be able to work at odd hours and weekends
• Excellent teamwork
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• ⁠Highly motivated and result orientated
• A self-starter who works independently with minimum supervision
• Critical thinker
• Analytical and able to trouble shoot complex issues

Company Overview:

My client is a leading player in the Marine and Oil & Gas industry, providing innovative solutions and services to enhance operational efficiency and safety. We are seeking a highly skilled and motivated Service Engineer to join their dynamic team and contribute to the maintenance and service excellence that our clients rely on.

Job Summary:

As a Service Engineer in the Marine/Oil & Gas industry, you will be responsible for the installation, maintenance, and repair of a wide range of mechanical and electrical equipment on vessels and offshore platforms. You will work closely with clients to ensure the highest standards of service are met, contributing to the smooth operation of critical systems in demanding environments.

Key Responsibilities:

• Installation & Commissioning: Install, test, and commission mechanical and electrical systems on marine vessels and offshore platforms.
• Maintenance & Repair: Perform routine maintenance, troubleshooting, and repair of equipment such as engines, generators, pumps, compressors, HVAC systems, and other critical components.
• Technical Support: Provide technical support and guidance to clients, ensuring all issues are addressed promptly and effectively.
• Inspection & Diagnostics: Conduct regular inspections and diagnostics to identify potential issues and recommend solutions to prevent downtime.
• Documentation: Maintain detailed records of all service activities, including maintenance logs, inspection reports, and customer communications.
• Compliance: Ensure all work is carried out in compliance with industry regulations, safety standards, and company policies.
• Training: Train clients' personnel on the operation and maintenance of installed systems.
• On-call Support: Be available for on-call support, including emergency repairs and troubleshooting.
• Client Interaction: Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.

Qualifications:

• Education: Diploma or degree in Mechanical/Electrical Engineering or a related field.
• Experience: Minimum of 3-5 years of experience as a Service Engineer in the Marine or Oil & Gas industry.
• Technical Skills: Proficiency in mechanical and electrical systems, with hands-on experience in troubleshooting and repairing marine and offshore equipment.
• Certifications: Relevant certifications such as STCW, OPITO, or equivalent are preferred.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to work under pressure in challenging environments.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.
• Flexibility: Willingness to travel and work offshore as required.

Job Description:

• Conduct market research to identify new business opportunities within the flour industry.
• Address and resolve customer complaints by providing expert advice and troubleshooting to ensure satisfactory end-product quality.
• Offer technical support to both existing and potential customers, including demonstrations and recipe recommendations for flour-based products.
• Collaborate closely with the sales team to address customer concerns, strengthen relationships, and expand the customer base to meet sales targets.
• Collect and analyze competitor flour samples in coordination with the QA lab to drive continuous product improvements.
• Prepare and submit timely reports on market intelligence and relevant activities.
• Conduct routine visits and follow-ups as part of after-sales service and customer engagement efforts.
• Undertake studies and tasks as assigned by management to support business objectives.
• Develop in-depth technical knowledge of complementary food products, such as vegetable oils & fats, chocolate, dairy, seeds & nuts, and other baking ingredients.
• Provide technical support for complementary food products as needed.

Education & Qualifications:

• Bachelor’s Degree in Food Technology, Food Science, or a related field.

Relevant Experience:

• A minimum of 3 to 5 years of experience in technical support or technical sales, within the food industry.

Technical Skills & Professional Knowledge:

• Proficiency in Microsoft Office Suite.

Competencies:

• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Specialized technical knowledge in a specific food ingredient category or application.
• Keen awareness of market trends and competitor activities, particularly regarding quality deviations.