Total 3,711 tourism executive job vacancies in Customer Service category in Singapore

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

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With our professional recruitment service, we can assist you with your desired career path.

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Join our prestigious Hotel client's Team

Multiple exciting position available

Job Responsibilities:

· Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements.

· Supervise all minibar records, financial postings, inventory, and late charges.

· Provide and perform foreign currency exchange accordingly to MAS requirements.

· Upsell or sell rooms with the correct method designed in order to maximize revenue and occupancy.

· Ensure all necessary down time reports are being saved in PDF softcopy format and backed up accordingly.

· Perform non-refundable charge, modifying of registration cards, room move (life/dead), assigning of arrival guest rooms, and handling of enquiry emails.

· Coordinate with Housekeeping department to make sure all arrival rooms are cleaned and all special room amenities are placed in room prior to guest arrival.

· Creating of room reservations and controlling of extranet bookings during the absence of reservations department.

· Handle pay out and cash refund with care.

· Attending to phone calls and guests’ queries.

· To ensure the Private/Patio lounge and work station cleanliness/image.

Job Requirements:

· GCE 'O'/'N' levels and above.

· Entry level candidate are welcome to apply as Training will be provided.

· Experience in Hospitality, Customer Service, Guest Relations and Services or equivalent.

· Cheerful personality and excellent customer service skills.

· Other required Skill(s): knowledge of sales, cash handling.

· Able to work rotating shifts, including night shift, during weekends & public holidays.

· Other required Skill(s): knowledge of sales, cash handling

Candidates with more experiences may be considered for Senior role.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Salary: Up to $2,800 (Officer) / $3,200 (Executive)
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Responsibilities:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 1 year of relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.

• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.

• Conduct assessment / home visits when necessary.

• Liaise with relevant agencies / authority / patients family.

• Assure that all referrals are attended to by relevant personnel.

• Liaise with nurses on patient-related matters.

• Assure that all referrals are attended to by self or relevant personnel.

• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.

• Act as a channel of communication between management and the customer care coordinator.

• Handle difficult customer and communicate escalated issues to the Manager.

• Keep update records of patients electronic or written data)

• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.

• Maintain confidentiality of customer database.

Requirements:

• Min Diploma & above in Healthcare or any field of study
• Min 2 years of related healthcare customer management / patient services / clinic executive experience
• Able to work on alternate Saturdays (off-in-lieu will be provided)

Interested applicants, please apply/email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Title : Senior Executive, Undergraduate Studies

Job Type : Temp One year with possibility of conversion

Job Location : Nanyang Avenue

Key Skills : Student Administration

Job Responsibilities:

This position is part of the Outreach & Admissions arm within the Undergraduate Programmes Office, performing the critical function of supporting outreach and admissions, thereby enhancing and enriching the experience of prospective students.

1. Scholarship and admissions logistics and administration

· Manage event logistics and administration for selection interviews.

· Manage an online interview scheduling system for handling the schedules of interview sessions, interviewers and candidates.

· Coordinate and oversee the operations on actual-day interview event.

· Provide and attend to interviewers and candidates for administrative support as required.

· Work with Admissions Manager to ensure and execute efficient and timely administration of scholarship and admissions applications according to the timeline for admissions and enrollment.

· Manage an admissions role-based email account for attending to and dispatching enquiries and communications from internal and external stakeholders.

2. Analytics for Marketing and Admissions Strategies

· Conduct analysis of past years data to facilitate the development of marketing and admissions strategies

· Preparation of reports to management when required

3. Student outreach and recruitment

· Assist Marketing & Outreach team in event logistics and administration for outreach events and activities as when required.

· Participate in outreach events in pre-university institutions.

4. Peer Tutoring scheme

· Plan, prepare and manage logistics and administration for the setup of Peer Tutoring scheme.

· Liaise with course coordinators and peer tutors for arrangements of tutoring sessions.

· Oversee and monitor the development and trend of the sessions for any necessary and/or immediate response actions.

Job Requirements:

· Bachelor Degree

· Proficient in MS suites of software

· Able to handle and conduct analysis on large volume of data

· Able to multi-task

· Knowledgeable on Students’ Admission related operations and administrative skills

· Marketing and Outreach strategies

· Data Analytics Skills

· Outgoing and enjoy interacting with people

· Candidates with previous experience in Institute of Higher Learning (IHLs) will have an advantage

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Our client is a Singapore-based motor and travel insurance provider, established over a decade ago. They are currently looking for a dependable individual to join their customer service team.

Key Responsibilities:

• Handle all customer inquiries, both pre-sale and post-sale, and maintain ongoing customer relationships.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Serve as the primary contact for all customer interactions, utilizing telephone as the main communication method, along with email and live chat support.
• Manage incoming calls related to pre-sales inquiries, sales, and post-sale customer service requests.
• Achieve the KPIs set by the team manager.

Requirements:

• Diploma holder or GCE 'O' level; relevant customer service experience is advantageous.
• General Insurance certification is a plus.
• Strong communication skills with a proactive, positive attitude.

This is a contract role with a duration of 1 year.

(EA: 94C3609/ R23114633)

Responsibilities:
Customer and Site Management:
Act as the primary liaison for customers and sites.
Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.
Ensure customer satisfaction and retention.
Monitor and report on key customer success metrics.
Willingness to travel to customer sites as required. Must Have Driving License
Physical Deployment of Video Analytics solutions:
Deliver and install hardware to integrate Video Analytics solutions into customers’ workflows and systems.
Troubleshooting:
Troubleshoot and resolve technical issues to ensure customer satisfaction.
Platform Administration:
Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Opportunity:

• Location: West
• Benefits: Basic + OT + AWS + VB + Shift Allowance
• One of the Largest Healthcare Organization in Singapore

The Client

Adecco is partnering with Singapore's leading Healthcare Institute to look for multiple Inbound - Customer Service Executives across Singapore.

The Job

• Handling inbound phone call to troubleshoot and solve customer queries
• Navigate through the system to support patient queries
• Managing complaints
• Knowledge of CRM Softwares

The Talent

• No Exp Required
• Minimum Requirement - Nitec
• Call Centre Experience in Healthcare is a plus

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] for a confidential chat.
• Only shortlisted candidates will be contacted.

Chai Zhenyi
Direct Line: 93447808
EA License No: 91C2918
Personnel Registration Number: R22110690

Onboarding on September 2024

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years ( renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Customer Service Executive (Order Processing), 1 year contract

· West area

· 1 year contract

· Company transport provided in MRT

Job description:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Diploma/Degree in any field with a minimum of 2 years’ experience in order fulfillment.
• Experience as order fulfilment customer service in Transportation, Manufacturing or Logistics industry
• Familiar with SAP system

Interested applicants, Kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

(EA License: 23115356 | UEN: 201715683K)

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

Company Profile

Founded since 2009, they are Singapore’s leading freight forwarding company with an extensive global network of freight agencies. They specialise in providing quality cargo delivery services promptly and efficiently to all locations.

Work location: Bukit Batok

Working hours: Monday to Friday, Office Hours

Benefits:

• Annual Wage Supplement (AWS) provided every year
• Medical Benefits

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities

Requirements:

• Min. NITEC/Diploma in Logistics/Supply Chain Management or any relevant field
• Good communication and interpersonal skills to develop strong working relationships
• Bonus if possess 1-2 years of Customer Service experience in the shipping/freight forwarding industry
• Experienced with export documentation and shipping systems, such as online booking, declaring custom permit
• Able to speak in Mandarin Chinese to liaise with Chinese counterparts

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Executive / Sales Representative (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $4000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive details on consigned vehicles, including specifications and conditions.
• Respond to customer inquiries, assisting in their decision-making process.
• Inspect vehicles thoroughly to evaluate condition, performance, and value.
• Create appealing vehicle listings with detailed descriptions and quality photos.
• Demonstrate vehicle features and benefits during test drives and showroom visits.
• Market vehicles using online platforms, social media, and print ads.
• Negotiate sales terms to meet targets and maximize profits.
• Efficiently close sales, ensuring accuracy in all related documentation.
• Deliver exceptional customer service throughout the sales journey.
• Maintain transparent relationships with consignors and build strong connections with customers.
• Encourage repeat business and referrals through superior service and satisfaction.
• Execute additional duties as required.

APPLY NOW!!!

• Experience in automotive sales is preferred with strong knowledge of automotive products and vehicle assessment.
• Skilled in negotiation and familiar with digital marketing tools.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67852 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Profile

Founded since 2009, they are Singapore’s leading freight forwarding company with an extensive global network of freight agencies. They specialise in providing quality cargo delivery services promptly and efficiently to all locations.

Work location: Bukit Batok

Working hours: Monday to Friday, Office Hours

Benefits:

• Annual Wage Supplement (AWS) provided every year
• Medical Benefits

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities

Requirements:

• Min. NITEC/Diploma in Logistics/Supply Chain Management or any relevant field
• Good communication and interpersonal skills to develop strong working relationships
• Bonus if possess 1-2 years of Customer Service experience in the shipping/freight forwarding industry
• Experienced with export documentation and shipping systems, such as online booking, declaring custom permit
• Able to speak in Mandarin Chinese to liaise with Chinese counterparts

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Accounting / Inventory Software)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Industry: Telco

Location: Ubi

Working hours: 9:00am to 6:00pm, Monday to Friday

Salary Range: $2,500 Per Month (Max)

This is a 1-Year Contract role. (Subject to renewal)

Roles:

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report SLA, key queries, new escalation/ topics from customer queries

Qualities and Skills:

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004

Contract: 3 months

Location: Bugis

Responsibilities

Liase with Customer/Supplier (through emails/calls)

• Communication with Customers and suppliers
• Receive Order from Customers – ensure the selling price is correct and etc
• Place order to Supplier
• Follow-up the delivery schedule from Customers & Suppliers
• Negotiate with Supplier for incoming shipment if any delay or advance request from Customer

Operation - Data Inputting

• Data inputting using company's Inhouse system
• Input Sales Order/Received Order (SO/OR) from Customer
• Issue Purchase Order (PO) thru system and send it to Supplier
• Issue Delivery Orders & Invoices to 3rd party warehouse for outbound shipment

Third party warehouse

• Communicate with 3rd party warehouse to prevent delays and ensure all the inbound & outbound shipments are smooth
• Negotiate with 3rd party warehouse for urgent shipment (either Inbound or outbound)
• Perform inventory count

Other duties

• Prepare reports when requested
• Provide support to Asst. Manager when required

Requirements

• 1 - 2 years experience in a similar capacity.
• Able to start work immediately/within short notice
• Excellent communication and interpersonal skills
• Proficient in MS Office

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Benefits:

• Yearly AWS
• Medical benefits
• Career progression opportunities

Work Location: Bukit Batok

Working Hours: 5 days | 8.30am - 5.30pm

Key Responsibilities:

• Follow up on customer enquiries and provide accurate information
• Coordinate the shipments with carriers and clients
• Process the booking for shipments and prepare shipping documents
• Process custom permit for the shipping
• Ensure all cargoes are send in good condition
• Assist in billing and invoice
• Other ad-hoc duties

Requirements:

• Min. Nitec in Logistics or equivalent
• Min. 1 year of relevant working experience
• Bilingual in Chinese (Mandarin) to liaise with Mandarin speaking associates

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845