Total 46,587 Others/Any level Customer Service job vacancies

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Duties & Responsibilities :

• Provide excellent restaurant customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order, Seating guests, restaurant cleaniness, clearing tables , sweeping , mopping etc

Requirements

• Willing to perform shift work schedule during weekends and public holidays
• Basic qualification of N – level , O-level , Diploma or at least 1 year F&B Service Crew experience
• Candidates with no experience are also welcome to apply
• A team player with strong communication skills
• Pleasant personality and well-groomed
• Relevant experience will be an advantage
• Ability to work independently and in a team
• Physically and mentally fit and able to work in a fast paced and demanding environment
• With or without will be considered as training will be provided
• Hired staff without Basic Food Hygiene Course will be required for the course. Paid by company.
• Able to work and communicate with various ethnic group
• Warm personality and ability to interact with people and create an upbeat, fun atmosphere.

About us :-

We have 4,000 students enrolled with us and a team of 200 full time teachers, 50 part time teachers and 50 teachers who are working on flexible timings

Job Scope :-

• 1-1teaching at our MathVision Campus in line with the training provided by our senior teachers
• We have developed our own in-house materials that can be used for teaching purposes. Hence, teachers do not need to create their own materials. However, as they gain experience, they are welcome to help their respective departments in updating existing materials in their free time (during office hours).

Working Hours for Full-Timers :-

• Mondays - Thursdays - 11:30 am - 7:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Saturdays and Sundays - 9:30 am - 6:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Fridays - Off Day

Leave Policy :-

(Our employees have the benefit of enjoying a Flexible leave policy)

Leaves always get approved

• 18 days of Annual Leave in a year
• 14 days of Medical Leave
• 2 days of Family Care Leave
• 1 day of Birthday Leave
• Generous unpaid leaves option also available

Benefits :-

All our Full Time Employees are covered under HSBC Life Corporate Insurance Plan, where you are covered for,

• General Physician (GP) (unlimited coverage restricted to policy terms)
• Specialist (unlimited coverage restricted to policy terms)
• Dental (up to SGD 1,000/-)
• Hospitalisation (up to SGD 60,000/-)

Walk-in Interview Timings are as follows :-

• Every Tuesday : 2:30pm - 3:30pm
• Every Thursday :2:30pm - 3:30pm
• Every Saturday : 2:30pm - 3:30pm
• Every Sunday : 2:30pm - 3:30pm

KINDLY BRING YOUR RESUME / CV WITH YOU FOR THE INTERVIEW AND MEET Mr. Divesh Shah.

NO PHONE CALLS OR EMAILS NEEDED TO SCHEDULE AN INTERVIEW.

Location: Islandwide

Job Discription

1. Assist the manager/assistant manager in the daily operations of the outlet.
2. Ensure guest needs are taken care of and recommend them the promotional items.
3. Responsible and accountable for all cash amounts within outlet, in the absence of manager.
4. Responsible for proper opening and closing of the outlet.
5. Managing staff and providing feedback
6. Feedback to the manager on any operational issues.

Job Requirement

1. Minimum GCE ‘N’ or ‘O’ level.
2. Professional communication skills are required.
3. Commitment to quality service, and food and beverage knowledge.

KPay is a fintech company where we combined payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Responsibilities:

• Assisting on financial modelling of entire Singapore business
• Reporting directly to the Regional team
• Identify new markets: research and identify new geographic regions, customer segments, or product utilization/developments that offer potential for business expansion in target markets
• Develop and implement expansion strategies to enter new markets
• Conduct market research: Gather and analyze data on industry trends, customer needs, commercial prospects and market niches in local landscape
• Monitor performance: Track and report on the performance of market expansion initiatives including sales, customer satisfaction, market share, and adjust strategies when needed
• Develop vertical business plans to expand existing overseas markets
• Negotiate new and ongoing commercial partnerships with domestic partners
• Create marketing tactics to improve product offers, program strategies, and corporate competitiveness

Requirements:

• Min. 1 year of relevant work experience in fintech / payments / strategy / management consulting / or internet start-ups
• Fresh Graduates are welcome to apply
• Strong analytic skills and experience with market research and data analysis
• Excellent communication and interpersonal skills to build relationships and influence stakeholders at all levels
• Based in SG, overseas travelling required only after work performance is stabilized

We are looking for a highly motivated and talented individual with a passion in cancer genomics, biology, and radiation research to join the Tan Chin Tuan Laboratory of Optical Imaging, Photodynamic, and Proton Therapy - Precision Radiation Oncology Programme (PROP). The scope of the projects conducted under the premise of PROP includes 1) early- and late-phase clinical trials; 2) cancer genomics and data science; and 3) translational cancer and radiation biology. For this role, you will be mainly working with the Principal Investigator (PI) and the research teams under Theme 2. The projects involve studying cancer genomics of two main cancers, nasopharyngeal and prostate cancer, and the mechanistic pathways involved or identification of novel biomarkers for radioresistance. Samples from consented patients will be used for next-generation sequencing and/or microarray to generate “big data” for further analysis by our data scientists. You will be involved in inter-departmental collaborations with oncologists, pathologists, scientists, and local and international collaborators.

You will participate in the following activities:

- Identify and study the mechanistic pathways involved in radioresistant cancers.

- Design and optimise new experiment protocols when necessary, e.g. functional validation of novel biomarkers.

- Lead and mentor junior staff in sample processing, experiments, data analysis, and database updates (Senior Research Officer).

- Actively engage internal clinical and data science teams as well as external collaborators to ensure alignment with overall research goals.

- Participate in research activities, lab meetings/presentations, manuscript preparations, and audits.

- Maintain inventory and purchase reagents, consumables, and equipment when required.

Job Requirements:

- B.Sc. degree in Biomedical/Life Sciences, or related fields.

- Preferably with experience in molecular biology.

- Previous experience in cryosectioning, paraffin sectioning, IHC staining, H&E staining, blood sample processing, western blot, and DNA/RNA extraction for next-generation sequencing will be a plus.

- Previous experience in handling small animals, eg. SC/IP/IV injections will be advantageous.

- Strong technical wet lab skills, able to troubleshoot, and meticulous in data analysis/experimental design.

- Leadership, strong initiative, and good communication skills are necessary.

- Good memory, strong organization, and must be able to work in a team.

- Analytical, self-confident, and mature personality.

- Responsible and passionate about oncology clinical research.

- Able to work both independently and with other team members under pressure and tight deadlines.

The shortlisted candidates will be contacted. Interested candidates should send in your curriculum vitae with full contact information of three referees.

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

DAS Admin Associate (Student Services) play a critical function as they are the main interface with our parents.

Jobscope

• Is responsible for the reception of their Learning Centre.
• Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
• Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
• Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
• Supervises the work of the Centre’s cleaning staff.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Ensures the security of the Learning Centre under the guidance of the Centre Manager.
• Submits term fees collection report to the Centre Manager.
• Prepares the Centre’s Enrolment Audit submission.
• Virtual assistant – provide administrative support to clients while working remotely

Work location

• North East or West area

Working hours

• 5 day work week (4 weekdays + 1 weekend)
• Retail hours (may need to work up to 9pm on weekdays)

For more information, please visit our Careers Page at

https://das.org.sg/careers-at-das/positions-available/

Requirements

• Minimum Diploma holders or with proven administrative and virtual assistant are preferred
• Ability to work flexible hours (including weekday nights & weekends)
• Ability to multi-task and adapt to changing work environment
• Familiar with Microsoft Office applications & database software

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Service Coordinator [ Construction ]

Salary: $2,400 - $3,000
Working Timing: Monday to Friday – 9 am to 6 pm
Working Location: Near Aljunied / MacPherson / Paya Lebar MRT

Service Coordinator will assist the maintenance department in daily administrative and clerical support.

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• Responsible in maintain stock record.
• All other Adhoc works as instructed by the Superior.

Requirements:

• ITE / Diploma
• 1-2 years of related experience
• Proficient in MS Office and Excel

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About us :-

We have 4,000 students enrolled with us and a team of 200 full time teachers, 50 part time teachers and 50 teachers who are working on flexible timings

Job Scope :-

• 1-1teaching at our MathVision Campus in line with the training provided by our senior teachers
• We have developed our own in-house materials that can be used for teaching purposes. Hence, teachers do not need to create their own materials. However, as they gain experience, they are welcome to help their respective departments in updating existing materials in their free time (during office hours).

Working Hours for Full-Timers :-

• Mondays - Thursdays - 11:30 am - 7:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Saturdays and Sundays - 9:30 am - 6:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Fridays - Off Day

Leave Policy :-

(Our employees have the benefit of enjoying a Flexible leave policy)

Leaves always get approved

• 18 days of Annual Leave in a year
• 14 days of Medical Leave
• 2 days of Family Care Leave
• 1 day of Birthday Leave
• Generous unpaid leaves option also available

Benefits :-

All our Full Time Employees are covered under HSBC Life Corporate Insurance Plan, where you are covered for,

• General Physician (GP) (unlimited coverage restricted to policy terms)
• Specialist (unlimited coverage restricted to policy terms)
• Dental (up to SGD 1,000/-)
• Hospitalisation (up to SGD 60,000/-)

Walk-in Interview Timings are as follows :-

• Every Tuesday : 2:30pm - 3:30pm
• Every Thursday :2:30pm - 3:30pm
• Every Saturday : 2:30pm - 3:30pm
• Every Sunday : 2:30pm - 3:30pm

KINDLY BRING YOUR RESUME / CV WITH YOU FOR THE INTERVIEW AND MEET Mr. Divesh Shah.

NO PHONE CALLS OR EMAILS NEEDED TO SCHEDULE AN INTERVIEW.

Job Description:

1. Issue accurate invoicing and order placement with the departments.
2. Customer interaction includes online platform messengers, live chats, emails and Whatsapp.
3. Problem solving skills needed, to be able to quickly resolve customer complaints that may arise from time to time.
4. Assist the sales team to provide quotations and other admin tasks.
5. Ability to work in a team.

Requirements:

1. Minimum 2 years working experience.
2. Good in spoken and written English.

Working Hours:

Monday to Friday

8am to 5.30pm

Salary will commensurate with ability and experience.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Willing to learn
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About us :-

We have 4,000 students enrolled with us and a team of 200 full time teachers, 50 part time teachers and 50 teachers who are working on flexible timings

Job Scope :-

• 1-1teaching at our MathVision Campus in line with the training provided by our senior teachers
• We have developed our own in-house materials that can be used for teaching purposes. Hence, teachers do not need to create their own materials. However, as they gain experience, they are welcome to help their respective departments in updating existing materials in their free time (during office hours).

Working Hours for Full-Timers :-

• Mondays - Thursdays - 11:30 am - 7:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Saturdays and Sundays - 9:30 am - 6:30 pm (Lunch Break from 1:30 pm - 2:30 pm)
• Fridays - Off Day

Leave Policy :-

(Our employees have the benefit of enjoying a Flexible leave policy)

Leaves always get approved

• 18 days of Annual Leave in a year
• 14 days of Medical Leave
• 2 days of Family Care Leave
• 1 day of Birthday Leave
• Generous unpaid leaves option also available

Benefits :-

All our Full Time Employees are covered under HSBC Life Corporate Insurance Plan, where you are covered for,

• General Physician (GP) (unlimited coverage restricted to policy terms)
• Specialist (unlimited coverage restricted to policy terms)
• Dental (up to SGD 1,000/-)
• Hospitalisation (up to SGD 60,000/-)

Walk-in Interview Timings are as follows :-

• Every Tuesday : 2:30pm - 3:30pm
• Every Thursday :2:30pm - 3:30pm
• Every Saturday : 2:30pm - 3:30pm
• Every Sunday : 2:30pm - 3:30pm

KINDLY BRING YOUR RESUME / CV WITH YOU FOR THE INTERVIEW AND MEET Mr. Divesh Shah.

NO PHONE CALLS OR EMAILS NEEDED TO SCHEDULE AN INTERVIEW.

Job Responsibilities:

• Work with various inter branch to promptly resolve customer needs and issues to meet/exceed service deliveries.
• Handling emails and phone calls pertaining to customer’s requests and enquires.
• Processing of customers’ orders accordingly using Transport Management System.
• Provide real time updates on job progress into Transport Management System.
• Prepare and ensure all documents are in order before for shipment.
• Coordinate with customer based on operation to ensure smooth delivery.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Able to work in a fast-pace environment
• Meticulous and service-oriented
• Preferably knowledge and experience in trucking and transportation environment.
• Team player who is able to communicate and work effectively with other team members

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.