· Assist the Customer Service Manager to oversees the day-to-day operations of the warehouse, order tracking, operations and customer service.
· Coordinate warehouse operations (inbound processing, inventory, order fulfilment) and direct day to day activities of warehouse personnel.
· Keep the pulse of customer satisfaction
· Manage account/customer expectations
· Process customer orders and routings.
· Coordinate freight shipments and transport arrangement
· Import/export permit declarations and customs clearance
· Prepare billing.
· Perform other ad-hoc duties when assigned.
Job Qualification
· Possess at least Higher secondary/Pre-U/A level/College in Logistic/Transportation or equivalent.
· Preferred 2 Year(s) of working experience in the related field is required for this position.
· Required language(s): English, Mandarin
· Proficient in Microsoft Office applications (Outlook, Excel & Word)
· Custom Declarant -import and export permits an advantage
· Experience in managing sales, financial and corporate management.