Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2000 - $3800 (depend of experience)

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Client Service Consultant (Automotive)

• 6 Days | Mon-Fri 8.45am-5.45pm, Sat 8.45am-3.30pm (1 hour lunch break and 30 minutes tea break)
• Salary: Basic S$2,500 - S$4,000 (Based of Experience)
• Address: Marymount

Responsibilities

• Verify warranty and service contract coverage
• Manage spare parts ordering and issuance
• Liaise with internal and external stakeholders
• Provide service quotations to customers
• Expedite parts delivery and tracking jobs
• Handle customer inquiries and bookings
• Maintain document records and correspondence
• Oversee vehicle servicing and repair processes
• Handle negotiations, complaints, and sales closures
• Build and maintain client relationships
• Issue invoices and prepare necessary paperwork
• Handle ad-hoc tasks

Requirements

• Class 3/3A Driving License
• Customer Service experience

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Oversee the operations and maintenance of a group of specialist clinics and day surgery centres.
• Plan and coordinate daily operations activities and resource utilization.
• Support the Operations team to achieve optimal operation and efficiency of clinics/centres, ensuring excellent customer service.
• Work closely with internal stakeholders to ensure smooth operations of the clinics/centres.
• Demonstrate excellent organizational and management skills.
• Provide solutions to operational issues to enhance clinics'/centres' performance and service.
• Ensure compliance with MOH updates/regulations.
• Commute daily within clinics/centres as needed.

REQUIREMENTS:

• Minimum Diploma in any discipline from a recognized institution.
• Minimum 2 years’ experience in operations management and customer service in the healthcare industry preferred.
• Possess initiative to resolve issues with a "can do" attitude.
• Ability to multitask and meet deadlines.
• Strong organizational, interpersonal, and communication skills.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and driven environment.
• Knowledge of medical instruments and IT troubleshooting is advantageous.
• Good interpersonal and communication skills.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Developer

Job Requisition Number: JR37330

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Devops

Job Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

• MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Job Requirements

Must:

Knowledge of DevOps Tools

1. Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
2. Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
3. Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

1. Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
2. Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

1. Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
2. Deep Technical experience in automation with groovy scripts.
3. Deep technical experience in server-side Unix/Linux shell scripting.
4. Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

1. Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
2. MUST be able to work in stretch example: off-office hours support (weekends, holidays)
3. Support and maintain all DevOps platform tools uptime to meet SLA
4. Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
5. Support to DevOps champions and development team

Should:

• Build relationships with DevOps domain champions, development communities and developers
• Comfortable working in a challenging environment
• Able to design a strategy and then execute against it
• Manage delivery of complex projects by simplifying into smaller deliveries
• Ability to benchmark industry standard tools and implement it

Advantageous

• Knowledge of SRE best practices
• Implement SLI, SLO key indicators to this role
• Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
• Self-directed and comfortable working in ambiguous environments

Experience working in a highly matrixed organization

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Job Type : Short term contract / Freelance
• Duration 15th Aug 2024 to 23rd of Aug 24 ( 9 days )
• Mode of Work : Work from office

· Looking for a Desktop Support Engineer to provide technical assistance to remotely. Hands on experience in troubleshoot Desktop/ Laptop OS (Mac) and office and other application software.

· Installation and configure Windows &MAC Workstations

· Knowledge of Different versions of Windows & Mac OS X

· Install and configure Office application with other Line of Business Applications on Windows & MAC

· Hands-on experience with MAC OS and Knowledge in Windows 10/11 OS environments is added advantage

· Knowledge on File vault Encryption / Decryption

· Diagnoses and resolving software and hardware incidents, including operating systems (MAC) and across a range of application software on the client machine (Office applications, Outlook, Teams, OneDrive etc.)

· Mobile device management, configure outlook, teams, Microsoft Authenticator etc. (iPhone, iPad, Android , Surface etc.)

· Basic knowledge on Office365 services, Active Directory, and user login methods

· Knowledge on JAMF application push and deployment for workstations

· Walking customers through installing applications and computer peripherals

· Guide users with simple, step-by-step instructions

· Conduct remote troubleshooting

· OS and Application support, ticket handling on INC, SR

· Good to have ticketing tool knowledge – SNOW, JIRA, etc.

· Test alternative pathways until you resolve an issue

· Customize desktop applications to meet user needs

· Record technical issues and solutions in logs

· Help create technical documentation and manuals

· Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role

· Knowledge on Office application like Word/Excel/ PowerPoint/ outlook / Teams

· Working knowledge of office automation products and computer peripherals, like printers and scanners

· Provide technical assistance and support issues related desktop support, Teams Conferencing support,

· VIP user coordination and support

· Professionalism when resolving service delivery and client issues in a timely manner

· Identifying and escalating business and technical challenges as appropriate and in a timely manner

· Communicating with other engineers, clients, and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are always kept up to date.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Jobscope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

REQUIREMENTS:

- Able to start work immediately or on short notice

- prior clinic assist/PSA position is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Scope of Responsibilities (but not limited to):

• Install, manage, and support Windows Operating Systems and Mobile device management
• Manage Application deployment on PC and Mobile devices
• Resolve all Incidents in a timely manner, according to the appropriate incident Severity Level defined.
• Coordinate with Service Desk and provide level 2 and level 3 support to Service desk and Users.
• Desktop support and mobile device troubleshooting for applications.
• Assisted in troubleshoot PCs via remote session that have issue been reported on Ticketing system.
• Remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory functionality of company assets including VDI machines.
• Manage Anti-malware, intrusion prevention and firewall features for server and desktop computers. Modify security policies. Apply firewall policies that block or allow network traffic.
• Assign licenses to users and groups.
• Download pre-configured packages or create them for desktop apps.
• View, create, and download license assignment reports and track changes made in the Admin Console
• Any adhoc tasks assigned by superior from time to time.

Desired Skills & Expertise:

• Minimum 2 years of relevant experience in a similar role
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advance technical abilities including solid troubleshooting skills applicable to Windows
• In-depth knowledge of Windows OS (Windows 7 & 10), Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Benefits:

Attractive salary package that includes Staff incentive package, leave entitlement and medical benefits.

How to Apply:

Interested professionals who have the above experience/skills are encouraged to send your latest resume in MS Word/PDF format with the following details:

• Personal details
• Reasons for Leaving (Past & Present Employment)
• Last Drawn Salary
• Expected Salary
• Date of Availability

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

• To manage and maintain operational standards of the dedicated building services centre
• To be first point of contact for walk-in residents and hand over the welcome pack residents.
• Guide customers to look out for the emergency and safety information in the support kit.
• Record the issuance ofwelcome packs and update the information via share-point daily at the end of the day.
• Manage residents’ enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors.

Requirements:

• At least a diploma with prior experience in customer service roles.
• Effective communication skills – both written and oral with good command of English language and in one other language.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Service Engineer

$3,000-$4,000 + $6 meal allowance/day + OT + AWS + Bonus (Company performance)

5 days, Mon-Fri: 815am-515pm (Now is 830am-430pm)

11 Tuas View Crescent, Singapore 637643 (Company transport provided from North, East, West)

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Will involve travelling to other countries within Asia, entitled to travelling allowance

Job Responsibilities:

Perform regular application codes deployment to development environment.
Provide application product support and troubleshooting in terms of technical areas of middleware.
Provide technical system support to the various internal team who encounters system issue in development, UAT, and PROD environment.
Participate in the monthly application shakedown after monthly OS Security patching
Provide analysis and troubleshoot issues related to infrastructure / TA related issues.
Provide resolution / workaround to issues and problems reported.
Liaising with external systems in resolving production issues when necessary.
Ensure all assigned deliverables are completed on time and to the required level of quality.
Ensure service level agreements are met and escalate whenever required.
Setup new development environment when necessary with installation of various application component, products, configuration, etc.
Participate in Quality and Audit Reviews
Responsible for the production of monthly and quarterly Service Management reporting on IO Services
Provide regular status report on assigned tasks to the Service Manager
Ensure that the technical documentation are updated and reviewed timely
Involve in quarterly or bi-yearly capacity planning and system performance review
Perform monthly review or system logs (warning and errors) and resolution where required
Coordinate with internal and external team for weekly code migration to UAT and live environment and coordinate testing after deployment is performed.

Job Requirements:

AWS Microsoft Windows Server Administration

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Our Vision

At EPOS, we connect business owners and entrepreneurs with the technology they need to manage their businesses. As a Customer Service Executive, you will have a rewarding and challenging opportunity to provide high-quality service via training and support. EPOS provides a supportive learning environment to allow you to grow while making an impact on the team.

Responsibilities:

• Maintain high levels of customer satisfaction at all times
• Provide product training for new clients
• Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
• Manage and resolve customer complaints and feedback
• First contact resolution of all cases handled
• Escalate and work with support team for complicated issues, and ensure issues are resolved and followed up properly
• Portray a positive and helpful attitude to external and internal customers
• Provide ideas to improve customer experience

Working hours :

• Monday - Friday 9am to 6pm

Benefits:

• Full training and guidance for candidates
• Skills Development Program
• Acquire both technical and soft skills that will ensure long-term career stability and personal growth
• Advancement based on performance instead of seniority
• Good career advancement
• Monthly incentives/bonuses up to $500 based on performance
• Dynamic and friendly environment – Not for the dull and boring

Requirements:

• Minimum 2 years experience in customer service.
• Excellent communication skills
• Display a positive attitude towards learning
• Training will be provided, technical knowledge is not required
• Ability to learn and acquire product knowledge: good attitude and hardworking
• Shows initiative and is proactive
• Detail oriented, honors deadlines, keeps promises, and maintains service standards
• Friendly, cares about customers, able to handle stress
• Able to talk to customers with confidence, civility and tact
• Skill: Ms Office, Email, Messaging apps

Call Centre Officer (Call Centre)
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM
(Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need)

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Descriptions:

• Smooth day to day running of the department.
• Attract, recruit and retain competent sea staff for the company’s fleet in accordance with STCW 95 / Flag States / clients’ requirements and MLC 2006 compliance.
• Manage crew deployment in the most cost-effective and time-efficient manner as guided by the Operations Manager.
• Compensation and benefits administration including payroll, performance management and crew welfare.
• Verify crew payroll related claims such as allowance, incentive, overtime etc for timely processing and payment.
• Assist to train and develop sea staff to ensure compliance with prevailing legislation.
• Handle crew disciplinary issues and dispute resolution where applicable.
• Work with appointed marine agents for crewing, travel and medical administration.
• Visit and assist operations site at Bukom to attend to crewing matters periodically.

Period:

• Permanent Role

Location:

• Tuas
• Company Transport provided at Boon Lay / Lakeside / Bukit Batok MRT

Working Hours:

• 5 days work week

Salary:

• up to $3,500

Job Requirements:​

• Relevant qualification in a relevant field of study.
• Knowledge of Marine regulations, STCW Certification & ILO/MLC Convention.
• Minimum 2 years’ experience in a similar capacity.
• Good analytical skills, resourceful, confident and meticulous.
• Proficient in relevant IT tools, including Outlook, Excel and Word.
• Must be willing to travel to visit vessels occasionally if required and go beyond what is in the written job description.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

RESPONSIBILITIES:

1. Provide support to on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Serve as a Regional IT representative, offering Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers.
3. Collaborate closely with 3rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, including Network equipment & Software Application Deployment.
4. Perform technical support, problem resolution & contribute to the isolation & resolution of components like network appliances, various hardware & software issues.
5. Address issues that arise outside work hours as needed.
6. Perform other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role for approximately 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on experience and knowledge in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Our Client is a product based software company looking for a Program manager.

Duration: 1 year contract (extendable)

Up to S$5000

Location: Taman Jurong

Working Hours: Office hours

Responsibilities

• Function as a business partner with internal stakeholders by driving the implementation of optimal workflows and defining localization strategies for your program. Represent Localization, providing recommendations, and evangelizing the vision of the Localization organization
• Determine localization requirements in terms of scope and milestones and drive high level project planning from an early phase
• Manage program cost within your localization program. Be an advanced user of an in-house cost management system for cost analysis and reporting. Make sure spending/forecast is accurate and reported to management/stakeholders in a timely manner
• Establish positive communication among internal customers, functional groups, and external vendors to identify potential issues and effectively remove barriers to localization program success. Drive escalation to resolution, if needed
• Monitor and analyze performance of vendor partners through evaluations and other KPIs; monitor and enforce applicable requirements
• Drive a project and program retrospective with product and/or marketing teams, functional groups, and vendor partners to optimize program effectiveness
• Engage in cross-functional or corporate initiatives to represent localization

Skills:

• Minimum 5 years of experience in localization program management or project management in a high-technology environment
• Experienced with cost management principles and tools
• Strong knowledge and experience with localization tools/processes, product release processes, cross-industry marketing complexities etc.
• Superb written and verbal communication skills
• Ability to communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
• Ability to work on a self-initiated basis and in a global team environment with vendor partners
• BA/BS or equivalent work experience

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Our client is a global MNC company in the FMCG industry. Due to their current expansion plan, they are looking for a Sales Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Achieve sales targets within a designated territory, focusing on sales growth.
• Form and nurture strong business relationships with both new and existing accounts via consistent follow-ups, physical meetings with presentations, sales proposals, and updating pricing.
• Serve as the primary point of contact for managing all aspects of customer’s issues and provide relevant assistance
• Supervise daily handling of communication and the implementation of promotions initiatives for designated accounts.
• Recognize potential business prospects by evaluating and assessing needs and demands of customers' enterprises.
• Consistently convey sales data, competitor actions, and industry insights to the management team.
• Analyze sales alternatives, furnish cost estimates, and propose solutions to customers in order to attain designated objectives.
• Foster collaboration with internal departments to enhance team performance and collective effort.
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• 5 days (Mon-fri), Alexandra
• Warehouse environment
• Basic salary: $2100 - $2800, shift allowance, hp allowance, OT claim
• AWS, performance bonus
• Permanent night shift

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

• Location: Central & West
• Salary: $2400 -$2700
• Duration: 1 year contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

1. Job Functions

• Manage the day-to-day operations and maintenance of Organization’s facilities, including buildings, equipment, and systems.
• Conduct regular inspections to identify maintenance needs, safety hazards, and opportunities for improvement.
• Coordinate with vendors, contractors, and maintenance staff to schedule repairs, renovations, and preventative maintenance activities.
• Respond promptly to facility-related inquiries, concerns, and requests from staffs and management.
• Ensure compliance with health and safety regulations, building codes, and environmental standards.
• Assist in the development and management of the facilities budget, monitoring expenses and identifying cost-saving opportunities and work closely with Facilities HQ
• Maintain accurate records and documentation related to facility maintenance, inspections, and repairs for the assigned homes.
• To troubleshoot, repair, maintain mechanical/electrical services, plumbing & sanitary services, aircon servicing and maintenance, ACMV systems, chillers, and electrical control system.
• To work together with the respective Head of Home (HOH)

2. Candidate Requirements

• Minimum "N" / "O" level or Nitec in Mechanical / Electrical, Facilities / Property Management, or any related field
• At least 1 year of relevant property / facilities experience
• Possess Class 3 driving license would be an advantage.
• Able to start work immediately or within short notice.
• Good communication and interpersonal skills

3. Working Hours

5 days work

4. Work Location

Selected applicant will be allocated to PERTAPIS Centre for Woman & Girls / PERTAPIS Halfway House

**Disclaimer: Only shortlisted candidates will be contacted

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.