Total 45,779 Others/Any level Customer Service job vacancies

Job Description

• Industry/ Organization Type: Freight Forwarding / Logistics
• Position Title: Customer Service Coordinator (Logistics)
• Working Location: Jurong West
• Working Hours: 5.5 days, Monday – Saturday (8:30 am – 5:30 pm/8 am - 12 pm)
• Salary Package: Basic + Variable bonus
• Duration: Permanent

Key Responsibilities

• Manage and maintain current and new customer accounts, ensuring accurate and timely invoicing.
• Handle inbound and outbound phone calls, addressing customer inquiries, and providing assistance and information.
• Deliver exceptional customer service, striving to exceed customer expectations and resolve issues promptly and professionally.
• Proactively identify and resolve customer problems and concerns, ensuring a high level of customer satisfaction.
• Assist in preparing shipment quotes for customers, considering their unique requirements and providing competitive pricing.
• Coordinate shipments as required by customers, ensuring efficient and timely delivery.
• Collaborate with internal teams, including logistics, warehouse, and sales, to streamline processes and enhance customer experiences.
• Keep accurate records of customer interactions, inquiries, complaints, and resolutions.

APPLY NOW!!!

• A minimum of ITE or a Diploma in a relevant field.
• 1 year experience in customer service, preferably in the logistics or shipping industry.
• Ability to remain calm and composed under pressure while addressing customer concerns.
• Strong problem-solving skills and a solution-driven mindset.
• Demonstrated ability to work collaboratively as part of a team.
• Flexibility to work in a fast-paced and dynamic environment.
• Knowledge of shipping regulations and industry practices is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65260 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary:

- Basic: $3000 - $3500 + VB

- Time: Mon-Fri (830am-530pm)

- Location: Eunos Techpark Singapore

Job Responsibilities:

- Provide expert assistance to customers with inquiries related to our electronics products.

- Collaborate with the engineering team to address technical questions and concerns.

- Liaise with the production team to align shipment dates and ensure timely deliveries.

- Update customers on shipment progress on a weekly basis.

- Communicate any potential delays and work towards solutions.

- Collaborate with the store team to update and pull shipments from the system.

- Arrange and coordinate the delivery of products to customers.

- Maintain accurate and up-to-date sales data in the system.

- Generate reports as needed for analysis and decision-making.

- Work with customers to ensure timely payments.

- Send invoices to customers and follow up on outstanding payments.

- Receive and process customer purchase orders.

- Conduct regular meetings with the production team to synchronize shipment schedules.

- Other responsibilities as assigned

Requirements:

- Minimum of 3 years of experience in customer support within the electronics industry.

- Familiarity with electronics products and their technical specifications.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities.

- Detail-oriented with a focus on accuracy.

- Ability to work collaboratively in a cross-functional team environment.

- Proficient in Microsoft Office Suite and other relevant software.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 3 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Responsibilities

Application Transition and Maintenance:

• Work closely with development teams during the transition phase of applications from development to production

• Monitor and maintain existing OutSystems applications, ensuring they meet performance, security, and scalability requirements

• Troubleshoot and resolve issues related to application functionality, performance, and user experience

Client Interaction and Requirements Gathering:

• Engage with clients to understand their business needs and technical requirements

• Translate client requirements into technical specifications and design solutions using OutSystems

• Provide estimates for development efforts and project timelines

Technical Leadership:

• Lead a technical team responsible for application support and maintenance

• Create and share best practices and promote continuous learning

• Collaborate with other teams such as QA, DevOps, and business analysts to deliver high-quality solutions

Mobile and Web Solutions:

• Work on OutSystems solutions that span both mobile and web platforms

• Ensure seamless integration between mobile and web components

• Optimize applications for responsive design and cross-device compatibility

Requirements

• Bachelor's degree in computer science, information technology, or a related field

• More than 3 years of experience in Outsystems

• OutSystems Proficiency:

• Strong experience in OutSystems development, including creating modules, screens, and logic flows

• Familiarity with OutSystems Forge components and integration patterns

• Ability to troubleshoot and debug OutSystems applications effectively

• Problem-Solving Skills:

• Analytical mindset with the ability to identify root causes and propose effective solutions

• Comfortable working in a fast-paced environment with shifting priorities

• Communication and Collaboration:

• Excellent verbal and written communication skills

• Ability to collaborate with cross-functional teams, including business stakeholders, developers, and quality assurance professionals

• Mobile and Web Development:

• Understanding of mobile and web application development principles

• Knowledge of HTML, CSS, JavaScript, and RESTful APIs

Licence No: 12C6060

Job Responsibilities

Any 5 days from Mon to Sat (Usually will be Mon to Fri, OH, unless Sat has event/work)

Responsibilities:

• Administrative support including (but not limited to) telemarketing, letter shopping, data entry etc.
• Liaise with vendors and partners to ensure the maximum value and timely execution of procured goods and services
• Ensure the accurate processing of donations received and updating of databases in a timely manner
• Manage the inventory of physical assets and equipment for events
• Assist in the production of collaterals and publications
• Any other relevant duties that may be assigned

Requirements:

• GCE “A” level, Higher Nitec, Polytechnic Diploma or equivalent.
• Adept at working with spreadsheets and databases; graphic design skills is a bonus
• Prior experience in a project execution, administrative or fundraising role would be an advantage.
• Pleasant disposition and excellent interpersonal and oral/written communication skills.
• Collaborative team player and able to work independently and efficiently.
• Able to work occasionally outside of office hours and/or on weekends where necessary (time off-in-lieu will be granted for work performed outside of office hours).

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

1. Data entry to SMS and LMS: entering, sorting, compiling, tabulating, and evaluating data

2. Academic document management: filing, scanning, and managing documents e.g. deliver schedules, results, surveys.

3. Handle and respond to email, telephone, and in-person academic-related queries

4. SMS:

· Backlog of in-house/EDP results

· Ongoing in-house/EDP module results

· Generate and monitor resit/re-module list

· Communicate and monitor resit assignment submission

· Enter delivery schedules

5. LMS:

· Setup module site for all in-house programmes

· Upload module learning materials

· Create assignment submission points; reminder announcement to non-submission

· Making announcement to students concerning account setup, results

· Remind lecturers to complete grading

· Generate results for EB approval

6. Swirl recording of the lectures (charge and set-up the instrument for the recordings) and monitor the quality and upload the lecture video content in LMS.

Job Scope:

• Registration for patients and crowd control
• Assist patients in preparation and changing for procedure
• Assisting the radiographers and nurses on duty
• Other ad-hoc duties assigned

Job Requirements:

• Able to start asap or on short notice period
• On job training would be provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

• Manage and develop the portfolio of existing customers
• Handle inquiries, prepare quotations, process purchase orders, keep track of orders status, invoicing, scheduling and delivery.
• Generate sales leads for targeted sales portfolio.
• Execution of outbound sales calls campaigns and follow through on leads.
• Establish and maintain good relationships with existing customers and vendors.
• Address customers’ queries, concern and escalations.
• Ownership of team targets and KPIs; contribute to improving Customer Satisfaction .
• Responsible for sales administration, internal process control to ensure smooth closure of sales transactions.
• Gather market and customer information and provide feedback on buying trends.
• Participate in Sales Forecast Management and Weekly Reporting.

Job Requirements

• Diploma / Nitec in Information Technology or with relevant experience
• 1 to 2 years of relevant work experience
• Welcome entry level too - who is interested in sales support role in IT industry
• 5 days work at Henderson road (Bukit Merah area)
• Salary up to $3400
• Start work immediatelyy or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Summary

The individual must possess a passion to champion service excellence. He/ she is supporting the hotel’s learning and development function and will be committed to cultivating a strong service culture with the hotel division.

Primary Responsibilities

• Involve in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests’ feedback)
• Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
• Conduct and facilitate learning tours
• Manage day-to-day Learning & Development administration and operations
• Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
• Co-owns/develop customized learning roadmaps and content with Corporate L&D team
• Assist to prepare learning materials such as presentations and guidelines
• Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
• Create, maintain, and monitor the progress of learning and coaching plans
• Other ad-hoc duties as assigned

Requirements

• Effective communication and interpersonal skills
• Fast learner with strong time management skills to meet deadlines
• Detail-oriented and well-organized in a dynamic work environment
• Possess a can-do attitude
• Comfortable working independently and in a team
• Comfortable in public speaking
• Proficient in Google and Microsoft Office products such as Excel and PowerPoint

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng/Paya Lebar/Ubi)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Make & receive customer inquiry calls
• Handle customer complaints and respond to customer reviews
• Collect & analyze customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Training provided to inexperience candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are growing and looking to build up our team to ensure our current operations run well and have the team ready for upcoming outlets.

WHAT YOU’LL DO

The bar and front-of-house is your domain and the lifeblood of the business.

You will be responsible :

• For learning the ins and outs of the menu,
• You will take pride in having a restaurant that is spotlessly clean and set up ready to ensure happiness to the waiting crowd. Preparation is important, so ensuring the restaurant and bar are spotlessly clean and ready to operate at its highest level is your responsibility.

While the physical aspect of the job is helping take orders, preparing drinks, and serving food, the main responsibility is creating an atmosphere of joyfulness and enjoyment.

We are looking for crew that can connect with the customer and ensure their needs are met and they feel taken care of.

WHAT YOU NEED

A knack and passion for hospitality and a desire to work to the best of your ability.

A positive attitude and the traits of a team player.

Interest in our offerings; we want you to be excited about what we carry and able to share that excitement with the customers.

Good communication skills, the comfort of chatting with customers, and knowing how to guide a conversation.

PERKS

We strongly believe that a happy team member presents the best experience to our customers.

We offer:

- Competitive base salary (at least $2,400 to start with)

- Service charge share (varies from $150-$250 monthly)

- Monthly sales target incentive program ($50 - $150 if sale target met)

- Annual leave, PH off days, sick leave, child care leave etc etc

- Overtime pay

- Meal allowance ($100)

- Attendance allowance ($50)

- Staff discount (up to 30%)

- 5 days work week

- Long Service Award (starting from $500)

LOCATIONS

Odeon Towers (City Hall station)

Orchard central (Somerset station)

Cross Street exchange (Chinatown or Telok Ayer station)

Job Summary:

• Basic Salary Range: Up to $3300 + Flexible Benefits Allowance: SGD 200.
• One year contract role. Possibility of extension of contract, including advancement to a senior role with added duties, subject to internal availability.
• Time: Monday – Friday, 9am - 6pm
• Location: Centennial Tower Singapore 039190, nearest MRT is Promenade

Job Responsibilities:

· Understand vision, annual missions and fiscal year’s directions by HQ, & Parts Department (PD) to ensure holistic alignment in progress and growth.

· Steer contribution(s) towards continuous parts supply in distribution channels by ensuring establishment of business continuity plan (BCP).

· Proactively facilitate/participate in 2-way transparent communication to
highlight and address irregularities through expediting idea-based decision makings.

· Actively propose/drive continuous improvements in business and operation to upkeep overall branding of PD and self beyond industrial standards.

· Respect and maintain relationships with all stakeholders especially in supply chain management (SCM).

· Consolidate statuses of all back orders with priority listings.

· Ensure deliveries and expedite as per approved SOPs accordingly.

· Communicate the above information with customers, PD groups and suppliers.

· Verify and process Parts Claim Reports (PCRs) from customers in SAP.

· Facilitate closures of PCRs through approved corrective measures.

Requirements:

• Minimum 1-2 years of experience in Supply Chain Management (SCM)
• Preferably Diploma holders or Professional Certifications in logistics and/or SCM
• Basic knowledge of SCM especially between production and wholesales
• Proficient in SAP and Microsoft Office (Excel).

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

DUTIES & RESPONSIBILITIES:

1. As customers enter the salon, greets them, provides them with a warm welcome, takes their questions, and makes them feel at ease as they wait to be seen
2. Provides the best first impression to walk-in enquiries
3. Ensures good customer traffic from the reception area to the salon’s service areas
4. Coordinates with the appropriate hair stylist or beautician who can provide the right consultation and advice
5. Books appointments with hair stylists and beautician
6. Calls on other members of the salon to attend to visitors who request for the former’s presence
7. While customers wait for their turn, offers them coffee, water, or other beverages available for waiting customers
8. Answers the phone and takes messages from customers, as well as makes reservations for them
9. If customers ask for opinion, provides basic information about various hair care services and products and if needed provides the customers with initial helpful suggestions prior to consultation with the salon’s hair stylists and beauticians
10. Crafts and sends out reminder messages to salon customers via handphone texts and emails, to prompt them of their appointments and books in case they forget
11. Keeps track of customer payments and billings for services done in the salon
12. Updates client records with customer particulars like contact details, appointments, and service transactions
13. Inform customers of new salon services, products, and new sales promotions
14. Maintains a clean and highly presentable reception area
15. Order business cards, brochures, and other reception area stationery as needed
16. Ensures that brochures and other customer forms are updated and made available to support clients’ needs
17. Takes on any other assigned ad-hoc duties as the business requires

QUALIFICATIONS:

• Vocational or diploma in Business, Commerce or relevant fields
• One (1) to two (2) years of experience in a similar capacity in a salon and any service-oriented organisation
• High level of phone etiquette and overall professionalism
• Excellent with people engagement
• Computer literate and hands-on experience with administrative and front-desk equipment such printers and point-of-sale system (POS)
• Good verbal and written, albeit email, communication skills
• Excellent office management and record-keeping skills
• Jovial disposition and positive attitude

Job Summary:

•⁠ ⁠Salary package: Basic up to $4,500

•⁠ ⁠Transport allowance (if drive): $1000

•⁠ ⁠On target variable bonus: 40% of annual pay which is 4.8 months, depend on individual performance and individual KPI achievement (orders, sales, margin etc)

•⁠ ⁠Annual leave: 16 – 21 days

•⁠ ⁠Comprehensive medical insurance
•⁠ ⁠Working hours: Monday - Friday (8.30am to 5.30pm)
•⁠ ⁠Working location : Boon Lay

Job Responsibilities:

· ⁠ ⁠Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

· ⁠Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

· ⁠Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

· ⁠Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

· ⁠Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

· ⁠Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

· ⁠Understand customers / Vertical Market Needs and determines pricing and selling strategies.

· ⁠Prepares and reviews contract terms and conditions

· ⁠Presents the proposal to the customer.

Requirements:

•⁠ ⁠Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience

•⁠ ⁠Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

•⁠ ⁠Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

•⁠ ⁠Ability to define problems, collect data, establish facts, and draw valid conclusions.

•⁠ ⁠Driven to delight the customer with options/offerings to meet their needs.

•⁠ ⁠Is willing to learn new options/offerings and upgrade their skillset to better serve customers.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

• To perform installation, configuration and set-up of all new computer equipment
• General Technical Trouble-shooting on

I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)

· Perform new PC hardware deployment to end user.

• Level support for Client Applications.
• Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
• Handle incoming calls from end user for

I.T matters.

• Login Incident tickets for attended cases.
• Work closely with various IT resolver group to resolve customer software desktop issues

Requirements:

· Minimum of Diploma (IT, Engineering or Related Disciplines)

· IT certification will be an added advantage

· Possess IT skills in MS Windows, desktop hardware and network environments

·Ability to work in teams

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• Min 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

Job Responsibilities:

As a member of our service crew, you will be required to handle the following responsibilities:

- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making

- Involve in closing of shop (only applicable for night shift staff)

- Attend to walk-in customers promptly

- Maintain cleanliness and tidiness in work areas

- Assist in stock taking / recording

- Answer incoming calls and handle delivery orders

- Learn the art of pearl making

Requirements:

- No experience required as on-the-job training will be provided

- Pleasant disposition and well-groomed

- Cooperative and helpful with other team members

- Excellent and positive service attitude

- Able to work shifts, weekends, eve of public holidays and public holidays on 6 days per week, on rotating shifts

- Independent and able to multi-task

- Able to commence work in short notice will be an added advantage

- Other duties as assigned by superior

Benefits:

1) Good career progression plans

2) Annual leave

3) Up to 4 off days per month

4) Overtime pay

5) Medical benefits

6) Daily staff drink

7) Other allowances* eg transport, attendance

* Terms and Conditions apply.

• Provide bio-psychosocial assessment and intervention in management of patient care that meets best practices in clinical standards
• Provide specialised clinical skills in direct care
• Supervise and appraise Medical Social Workers, Executives and support staff on standards of practice delivery
• Undertake and lead projects

Requirements:
• Recognised Masters of Arts, Bachelor of Arts or Postgraduate Diploma in Social Work. Master of Social Work or Bachelor of Social Work from a Recognized Institute of Higher Learning or University
• Accreditation as Registered Social Worker with the Social Work Accreditation and Advisory Board (SWAAB) required

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Social Worker

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De