Total 849 Customer Service job vacancies in BCA-Braddell Campus

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Job Scope:

• Monitor system, performance issues and outages
• Providing end-user and technical guidance
• ATM monitoring and Microsoft windows patching to ensure all ATMs are up-to-date
• Creating batch script to simplify day to day jobs
• Running all BAU jobs and making sure all the job are completed without errors
• Assisting in system deployments and provides support
• Provides technical support for any system-related issues and escalate complex problem
• Document incidents and escalate issues to higher level engineers

Requirements:

• Experienced IT Support Engineer
• Strong interpersonal and relationship building
• Excellent verbal and written communications skills

Job Scope:

• Attend to customers at the counter of the CC.

• Administrative duties

• Any other ad-hoc duties assigned.

Working Arrangement:

5 Day Work Week

Mondays to Sundays: 9.00am to 6.00pm

Lunch: 1 hour

Duration: 1 Sept 2024 - 31 Dec 2024

Location: Commonwealth

Salary: $2300/Month

Job Requirements:

• Prior experience in customer service will be helpful

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

1) Please outline the staff’s key areas of responsibilities

• Devise and review individualised care plans for clients.
• Supervise a team of care coordinators in the provision of care to clients.
• Oversee the daily operations of care coordinators and advise on measures to ensure clients’ holistic well-being.
• Oversee activities for clients to promote independence, health, wellness and quality of life and ensure compliance to relevant statutory requirements and organisational policies.
• Maintain up-to-date documentation of clients’ conditions and care treatments.
• Work closely with the centre manager to co-develop activities and events to promote the wellbeing of the clients.
• Meet the grants KPIs set forth by grant makers and assign individual KPIs to the team members.
• Lead and manage the care team in Brahm Centre @ MacPherson.
• Support Centre Manager in management of care team to drive AAC grant programs and outreach KPIs
• Develop care strategies that can also be implemented by other care teams.
• Train the team in clinical care knowledge to enhance their value add to the clients.
• Collaborate with other leaders to leverage on each other’s strengths and capabilities.
• Ensure team maintains proper documentation and secure storage of case files, referrals, and other related documents across various systems i.e. Salesforce, Acutenet, Integrated Referral Management System (IRMS)
• Ensure that attendance for all training is promptly entered into Salesforce
• Ensure that all clients' personal data is protected and used in accordance to Brahm Centre's Data Protection Policy
• To ensure that all required administrative reports and follow ups are completed within deadlines given by your line manager
• Any other administrative roles that may be assigned to you.

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

About The Job

• Actively connecting with users via calls, understanding their needs, and recommending the best service option for them
• Attend and resolve customer enquiries and operations-related requests via calls, WhatsApp and emails on a timely basis.
• Facilitate effective communication and coordination between departments to ensure project success.
• Additional/ ad-hoc duties may be assigned by Manager when required

Minimum Qualifications

• At least 21 years of age
• Experience in sales, account management or business development.
• Good verbal and written skills in English, and verbal skills in Mandarin.
• Goal-oriented and hands-on mentality
• Excellent organizational skills and attention to detail
• Ability to adapt and be open to changes

What's in it for you

• Fixed + Variable pay depending on performance, up to $2300/month
• Flexible working hours

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

A Sales Support Executive is a professional who provides assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related databases. They play a crucial role in ensuring smooth sales operations and customer satisfaction.

We are seeking a highly qualified Sales Support Executive to join our team.

Service Report Management:

- Compile and prepare consolidated service reports from the Operations team for submission.

- Organize and maintain an archive of all service reports.

Billing and Sales Order Management:

- Assist in creating Sales Orders (SO) in the SAP system for billing purposes.

Quotation and Vendor Coordination:

- Collaborate with the Operations team to develop quotations for corrective work.

- Request quotations from vendors as needed.

Job Management and Inventory Monitoring:

- Enter awarded jobs into the SAP system and manage the workflow.

- Prepare purchase requisition forms and submit them for approval.

- Monitor and manage inventory and spare parts allocation, with particular attention to customers under comprehensive contracts.

Customer Coordination:

- Handle customer inquiries in coordination with the Operations team and track the progress of responses.

Additional Responsibilities:

- Perform other duties as assigned on an ad-hoc basis.

Preferred Qualifications:

- Associates degree/ dipolma in relevant field

- Familiarity with the SAP system is advantageous.

- Teamwork and motivational skills

Job Scope:

- Assist in management of late-comers and students performing school service.

- Support care/ learning support programmes eg. GEAR-UP and Lead Our Lives Programmes. These activities are conducted after school/ during school holidays.

- Monitor students who are required to return to school for learning support programme during Home-Based Learning days and school holidays.

- Help out with discipline cases such as manning in-school suspension & detention classes.

- To patrol the school two times a day / search for students who are missing from class.

- Any other duties which the school deems fit.

Requirements:

- Must have note-taking skills.

- Must be able to engage the students and monitor their well-being and follow-up with relevant activities.

- Matured and firm in dealing with students.

- At least 4 years of relevant working experience

Contract Period: From 2 Jan 2025 to 31 Dec 2025 (Option to Extend till Dec 2026)

Location: Woodlands Ring Road

Working Arrangement:

• Mondays to Fridays: 9am to 6pm, inclusive of 0.5 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Job Description:

• You will be required to read technical drawings for building and infrastructure projects, create records and upload them to the system for easy retrieval.
• You will also need to sort physical files containing land related records, index and geo-tag them to map database and perform other relevant duties as and when assigned.

Working Arrangement:

Location: Jurong

Mon to Thurs : 8.30am to 6pm, Fri : 8.30am to 5.30pm (flexi hours available)

Contract Duration: 1 Year

Salary: TBA

Job Requirements:

• Background in Architecture, Engineering, real estate, land planning or other relevant technical disciplines, preferably with exposure to Autocad and GIS.

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Job Description:

• Manage and coordinate the evaluation of various development proposals submitted to client for plan consent.
• Work closely with building industry professionals such as architects, planners, engineers, surveyors and consultants as well as developers, Agencies and industrialists.
• Be familiar with client's estates you are assigned to, able to read technical drawings for building and infrastructure projects, be comfortable to deal with people

Working Arrangement:

Location: Jurong

Mon to Thurs : 8.30am to 6pm, Fri : 8.30am to 5.30pm (flexi hours available)

Contract Duration: 1 Year

Salary: TBA

Job Requirements:

• Have eyes for details
• Good time management to ensure that the plan consent cases are processed in a timely manner.
• Assigned to handle estate related works and other duties as and when required.
• Background in planning, architecture, civil engineering or other relevant technical disciplines.
• Good writing, communication and interpersonal skills.
• Knowledge of AutoCAD, BIM, Corenet & GIS will be an advantage.

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

The Services required are set out as follows:

· Opening & Closing of Gates/ Students’ Safety during early mornings/ after school

· Maintaining the general cleanliness of equipment and the workplace

· Providing logistical support for school events and activities, including transporting and arranging furniture and equipment

· Any other administrative/ operation duties as assigned by Principal, Vice-Principals, Administration Manager and Operations Managers.

Personnel to be deployed at the following hours:

· Mondays to Thursdays: 6.00am to 3.00pm, inclusive of 30 mins lunch break

· Fridays: 6.00am to 2.30pm, inclusive of 30 mins lunch break

· Staff may be required to work on other shifts, when needed to support school’s operations

Service not required on Saturdays, Sundays and gazetted public holidays, unless required to support school events on adhoc basis

Contract Period:

From 1 January 2025 to 31 December 2025 with option to extend 1 year

Location:

Changkat Changi Secondary School

Salary:

$2000/mth

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

What you will be working on

Reporting to the Principal Manager or Team Lead, the Manager will be responsible for the following:

Service Operations
• Support the supervision on the operations of the ‘One Call Centre’ (OCC) which is managed by an outsourced vendor.
• Monitor and verify OCC’s KPI achievements and ensure that necessary remedial actions are carried out promptly.
• Manage knowledge transfer activities to Customer Service Officers (CSO) and coordinate briefings and trainings conducted by Divisions
• Propose and implement SOPs to improve efficiency, quality and performance consistency.
• Support OCC officers to achieve timely resolution of cases.
• Manage case investigations and review findings on complaints/feedback related to OCC service and quality.
• Ensure prompt service recovery measures are carried out and propose corrective actions to meet quality requirements.
• Facilitate and maintain IT system access rights requests for new OCC officers.

Case Management and Reports
• Triage complex cases among divisions and ensure timely case resolution.
• Manage case investigations and prepare and incident report / review findings on complaints/feedback. Manage complicated cases and attend to customers’ feedback.
• Collate and track data/ information/ statistics for regular reports.

Knowledge Management
• Work with the Divisions to improve the contents on Service Portal to ensure clarity, accuracy, and completeness of contents.
• Update the Case Categorisation Matrix due to new or changes to programmes/initiatives work with divisions to develop relevant knowledge articles

What we are looking for

• Tertiary qualifications
• At least 3 years of relevant work experience in service delivery operations and customer service
• Proficient in Microsoft Excel and other tools to perform data analysis and prepare reports
• Possess effective interpersonal and stakeholder engagement skills, and is customer-centric
• Meticulous and attentive to details.

Candidates without the required qualifications but possess the relevant work experience and required skills will also be considered.

Salary:

$3800 to $5000

KILLINEY 咖啡馆

聘请兼职服务员

近大成地铁，5 天制，星期天和公共假期休息。谢绝中介

630am-1030am, $12/hr

有兴趣 whatsapp/call 94872612/91461731

Killiney Cafe

Hiring part time service crew

Near TaiSeng MRT, 5 days work week, Sunday and Public Holiday off, agencies not welcome.

630am-1030am, $12/hr

If interested kindly whatsapp/call 94872612/91461731

☑ Basic Salary : $2800 - $3800

☑ Transport Allowances : $350 - $1050 (Own Transport, ERP & Parking Reimburse)

☑ Additional Pay : OT Pay, Standby Allowance + ERP & Parking Reimburse+ AWS, Minimum 1.5 Month Variable Bonus

☑ Flexible Work Schedule : 5 Days, Flexi Hours - Required to standby once a month, $120/day

☑ Location : Island-wide (Parking & ERP Fully Claimable)

☑ Employer : MNC - Medical Device & Equipment Manufacturer

☑ Perks :Good Benefits & Career Prospects

Job Responsibilities:

• Install, maintain, and troubleshoot medical angiography systems at customer sites.
• Perform routine inspections and CM/PM maintenance to ensure equipment reliability.
• Collaborate with engineering teams to relay customer feedback to contribute improvement.
• Deliver technical training to clients and internal staff.
• Maintain accurate documentation for FSN/FMI/FSCA reporting on assigned products.

Job Requirement:

• Higher NITEC, Diploma / Degree in Biomedical, EEE or Mechatronic Engineering.
• OR 1 - 3 years of strong hands-on field servicing skills in medical device are highly advantageous

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button emial to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

We are currently seeking Customer Service Executives / Office Admin to join our team in a professional office environment. As a Customer Service Officer/Executive, you will be responsible for delivering exceptional customer service to our clients and ensuring their satisfaction with our products and services.

You may direct resume to whatsapp +65 9863-7558 or submit via this job portal.

Responsibilities:

• Responding to customer inquiries via phone, email, or chat and providing assistance in a timely and professional manner
• Handling customer complaints and resolving issues to the customer's satisfaction
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other departments to ensure customer satisfaction
• Assisting with administrative tasks as required

Requirements:

• Previous experience in customer service, preferably in a hotel industry
• Excellent communication skills, both verbal and written
• Strong organizational and multitasking skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and proactive approach to work

Benefits:

• Competitive salary based on experience
• Full benefits package in accordance with employment law
• Opportunity to work in a professional environment with like-minded peers

If you are a motivated and reliable individual with a passion for providing excellent customer service, please submit your application for consideration. You may direct resume to whatsapp +65 9863-7558 or submit via this job portal.

We look forward to hearing from you!

Website: http://www.technofied.com/about-us/ Location:

Office Location: 37 Tannery Lane, Level 06-02. Singapore 347790

Job Types: Permanent, Full-time

Benefits:

• Additional leave
• Health insurance
• Professional development

Supplemental pay types:

• 13th month salary
• Overtime pay
• Performance bonus
• Retention bonus

About Eins Technology is a leading technology services company, with major applications and relations with government entities providing services and solutions in consulting, digital services, technology and more.

Job Description:
Provide service and level 1 IT support to clients and customers.
To assist in project assignments.
Ensure good rapport amongst our clients.
Working hours 10am – 7pm Monday – Friday.

Requirements:
Minimum: ITE Certification, NITEC/HIGHER NITEC in IT related studies
Completed National Service if applicable.
Possesses Class 3 license (Advantage).
Keen and eager to learn.
Great Organization Skills and Good Team Player.
Knowledge of Computer Hardware & Software, Excellent Communication, Presentation & Negotiation Skills, Project Management Skills, and Excellent Problem-Solving Skills
On the job training will be provided.
Kindly send your resume to [email protected] or send your resume through WhatsApp at 8883 4463

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment