Total 402 Customer Service job vacancies in CAA-Changi Airport Terminal 2

Responsibilities:

· Provide sales and administrative support to sales team.

· Handling of sales enquiries.

· Manages shipment and receipt of products, materials, and supplies.

· Asist in sourcing materials, goods, products, and services.

· Prepare sales quotations and service reports.

· Keep track of timelines for submission and completion of sales reports.

· Prepare power point slides for presentation.

Requirements

· Min ITE. Fresh graduates arewelcome.

· Proficient in MSoffice.

· Confident & self-motivated with good communication & interpersonal skills.

· Ability to work in a fast-paced environment, multitask and manage work priorities in a pro-active and flexible

manner.

· Ability to meet tight deadlines.

· Prior shipping experience is added advantage.

· Prior sales experience is added advantage.

· Singaporean.

Job:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore.

If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Responsibilities:

• 12 hour shift (7am to 7pm), with break in between
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness
• Maintain all equipment and logistics at the booths and ensure security of items
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours
• Attend all required trainings and updates
• Uphold a high level of customer service standard
• Manage feedback and complaints in a prompt and professional manner
• Compile daily reports to project manager and supervisor; and
• Other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus
• Team player and able to work under minimal supervision
• Excellent verbal and interpersonal skills
• Excellent group management and time management skills
• Competent computer literacy and working with basic software (e.g. Microsoft)
• Detailed oriented
• Willingness to work and continuously learn in a fast-paced environment
• Must be able to work at least 4-5 full day shifts a week as well as PH & Weekends

Job Description

• Perform water and lavatory servicing to all types of aircraft.
• Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.
• Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.
• Performs Equipment preventative and routine inspection.
• Carry out other duties associated with aircraft water/lavatory systems and full ground support equipment.

Requirements

• Minimum Nitec/ Diploma in Engineering or equivalent
• 1-3 years of relevant working experience in aviation or related industries
• Possess LTA Class 3 driving license
• Able to perform 12 hours rotating shift work arrangement

Job Responsibilities:

• Basic data entry (SAP system)
• Picking, packing, stock taking and inventory management
• Organizing and maintaining the store
• Issuing/Receiving aircraft spare parts and tools

Job Requirements:

• Minimum 'O' Level with 1 - 2 years experience in warehouse / logistics
• Must be comfortable to perform rotating shift-work
• Basic computer skill required
• Experience in SAP will be highly advantage
• Class 3 /Forklift driving license will be an advantage

Job Responsibilities:

• Prepare work packages and ensure spare availability prior to work commencement.
• Prepare work packages and provide support to technical crew.
• Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
• Perform data input and analysis.
• Plan and track monthly programs for completion.
• Answer customer queries.
• Any other duties required

Job Requirements:

• Minimum Higher Nitec / Diploma holder in Engineering/Automotive/Aerospace/Transport/Business
• Comfortable with 12 hours rotating shift
• Proficient in Microsoft Word, Excel and PowerPoint
• Good communication and interpersonal skills

Responsibilities

1. Providing product information: A customer service representative may answer customer inquiries about DG Packaging Pte Ltd's products, such as the different types of packaging solutions available for dangerous goods and their specifications.
2. Offering guidance on regulations: Providing information on the regulatory requirements for dangerous goods packaging, such as the standards set by the International Air Transport Association (IATA)
3. Assisting with orders: Helping customers with regards to packaging solutions and provide updates on the status of their orders.
4. Addressing customer concerns: Handling customer complaints and concerns related to DG Packaging Pte Ltd's products, delivery, or customer service.
5. Coordinating with other teams: Work closely with DG Packaging Pte Ltd's sales, production, and logistics teams to ensure that customer orders are processed and delivered in a timely and accurate manner.
6. Ensuring customer satisfaction: Ultimately, a customer service representative at DG Packaging Pte Ltd is responsible for ensuring that customers are satisfied with the company's products and services and that their dangerous goods are properly packaged and transported in compliance with regulations.

Requirements

1. Education and experience: Experience in customer service, sales, or logistics.
2. Communication skills: Excellent communication skills, both written and verbal, are essential for a customer service role. The ability to communicate clearly and effectively with customers, as well as with other teams within the company, is crucial.
3. Attention to detail: Attention to detail is critical in a customer service role, as customer orders must be processed accurately and in compliance with regulations. A customer service representative must also be able to quickly identify and resolve any issues or errors.
4. Interpersonal skills: A customer service representative must be able to work well with others and maintain a positive attitude, even when dealing with difficult customers or challenging situations. The ability to work collaboratively with other teams within the company is also important.
5. Technology skills: Proficiency in Microsoft Office and other relevant technology platforms may be required for a customer service role at DG Packaging Pte Ltd.

Benefits:

1. Additional 2 days leave
2. Medical, dental and spectacles benefit
3. Hp Claims
4. Birthday voucher
5. Long Service Award
6. Free trainings on IATA course

Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participate in product testing, documentation reviews, and user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend Applied Materials’ classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers for technical and systems issues.
7. Deliver updates and reports to managers, partners and peers

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Childcare Cook cum Cleaner at a Student Care in Ubi.

To prepare breakfast during school holidays, lunch and teabreak during school days.

To maintain cleanliness in the centre, kitchen and sanitary areas.

Good knowledge of balanced dietary requirements for children.

Good time management skills.

Must follow health and safety guidelines.

Only locals need apply.

Please message 83996130.

Student Care Teacher cum admin staff

- Sending and bring students to and fro school.

- Supervise student's homework, spelling and performance monitoring for Primary 1-6.

- Able to guide students to solve school question in English, Math, Science.

- Good to know Chinese but not necessary.

- Good classroom management

- Plan and conduct holiday activities

- Ensures safety and well being of students all the time.

- Handles basic activities such as attendance, records and as allocated

- IT literacy

Please send in your resume to [email protected]

- Ensure cleanliness of place and toilets.

- To prepare lunch and tea break for the kids during school days.

- To include breakfast during school holiday.

-Ensure cleanliness of the shower rooms and toilets

- Ensure hygiene of the kitchen

- 7 hours of work daily

- Only Singaporeans and PR need apply.

Please message 83996130

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Working location: Changi Cargo Agent Building

Client Communication: Communicate with clients via phone or email to provide updates on shipments, and resolve issues related to transportation and delivery.

Order Processing: Ensuring all necessary documentation is completed and submitted. This includes verifying and arranging transportation, and scheduling deliveries.

Problem Resolution: Proactively identify and resolve issues that may arise during transportation and delivery, such as delays, damages, or discrepancies. Work closely with drivers and warehouse personnel.

Tracking and Monitoring: Monitor the status of shipments and track their movement from origin to destination. Keep clients informed of any changes or delays and provide real-time updates as needed.

Documentation: Maintain accurate records of all transactions, including order details and shipping documents.

Service Technician required to work on a wide range of NOV Manufactured equipment including Pressure Control Equipment. Zoned certified Diesel engines and Winch units. Must be able to read technical drawings and follow detailed engineering procedures.

Job Description

• Familiar with the standard products of the Company and be fully conversant with the assembly drawings and Bill of materials
• Ensure products are assembled in accordance with approved drawings and specifications
• Complete all service-related documentations, including service reports, work orders & assembly data sheets
• Proficient in using all components, equipment, tools and techniques used in the workshop
• Reporting observation of any mistakes, omissions or alterations necessary to drawings or bills of materials

Job Requirement:

• Preferably 2 years working experience in a workshop environment or with servicing of oilfield equipment.
• At least 2 years' Mechanical experience on diesel engines and pressure testing
• Ability to read complex engineering drawing
• Proficient in the use of small tools
• Computer literate and competent with Microsoft Office
• Diploma or minimum Higher NTEC or NTC2 or 3
• Candidate requires to travel for onsite field work at customer locations and offshore installations

Job Description

• Assist to prepare transshipment documentations
• Reporting and data entry
• Coordinate all shipping requirements in respect to transshipments
• Prepare and check through t/s documentation
• Attend to customer’s inquiries pertaining to rates and assist in queries/bookings/followups/complaints
• Track shipments and updates
• Manage and follow-up on any discrepancies
• Any other duties as assigned by the Management

Requirements

• GCE ‘N’/’O’ level/Diploma or equivalent
• 1 year of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers with the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Proficient in Basic English
• Organised and meticulous
• Great sense of responsibilities and commitment
• Comfortable and able to liaise with Chinese speaking customers in the Asia regions
• Willing to learn
• Good team player

Benefits:

• Transport allowance
• Annual leave 16 days for the first year. additional 1 day per year of service.
• 13th month AWS + corporate bonus
• Medical + dental + optical benefits

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Description

Key Responsibilities

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Knowledge of 2 or more processes on 1 or more technologies

Requirements

• Bachelor of Engineering with minimum years of experiences/ internship experiences
• Have interest and basic understanding in semiconductor industry and semiconductor chip-making processes
• Strong in stakeholder and customer management
• This role requires you to work at customer site daily (either North or East)

Job Description:

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Responsibilities:

• Assisting coordinators with the proper arrangements of jobs for technicians
• Provide support on the technical issues faced by the technicians on site
• Ensure all tasks in CRM assigned to be settled and arranged
• Monitor the progress of the repair jobs in the workshop and coordinate closely with the service coordinator and CSS
• Coordinate closely with the shipping department to ensure proper storage arrangement of trucks in the warehouse
• Guide the new FSTs during the probation in the workshop
• Monitor and track the ETA of the replacement parts of the cannibalized trucks
• Oversee battery regeneration and manage the used battery and charger stock
• Manage and schedule all the work orders issued by the sales team
• Manage and improve the module repair process.
• Ensure safety and 5S of the workshop

Job Requirements:

• Min a diploma holder
• At leats 5 years of relevant experience
• Valid class 3 driving license is a MUST
• Valid forklift operator certification
• Proven experience in delivering training in a warehouse or industrial setting
• Excellent knowledge of forklift operation and safety guidelines
• Strong communication and interpersonal skills
• Ability to work independently and lead a team of technicians
• Must be organized and detail oriented
• Flexible schedule, including availability to work weekends or evenings as needed
• Willing to work 5.5 day work week
• Proficiency in CRM systems
• Proficiency in MS Office applications
• Willing to work at Loyang Way

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Responsibilities:

• Process quotations, purchase orders and sales orders.
• Coordinate with customers, vendors and engineers on delivery lead time.
• Manage Customer Consignment Program.
• Work closely with customers, vendors and engineers to ensure timely deliveries to meet customers’ requirements.
• Manage, negotiate & monitor on-time deliveries to customers.
• Maintain stocks inventory and update price book.
• Maintain an effective filing system for all documents.
• Attending to enquiries from customers and business partners.
• Build and maintain a good customer relationship.
• Prepare weekly delivery report and monthly stock analysis report.
• Liaise and coordinate with internal departments on delivery/ collection.
• Handle internal/ external customer/ vendors queries.
• Cooperate with respective departments to coordinate logistics activities.
• Any other ad-hoc tasks assigned by Supervisor or Manager.

Requirements:

1. Higher NITEC or Diploma or its equivalent
2. Good understanding of customer account management
3. Good verbal and written communication skills, able to communicate with people at all levels
4. Friendly and Customer Service Driven
5. Proficiency in MS Office knowledge and ERP system Dynamics 365 Business Central
6. Good interpersonal skills to engage with all levels in the Company
7. Minimum 2 or 3 years of experiences in Logistics operation