Total 842 Customer Service job vacancies in D13 Macpherson, Braddell

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $3,300 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Who We Are:
Since its inception in 2013, The Black Hole Group and its concepts such as Tipo, Working Title, The Great Mischief and more continue to create quality culinary concepts, celebrate artisanality, and cultivate experience. We started from a backpacker’s hostel, so our teams are full of adventure, culture, and food. We’re passionate F&B enthusiasts who love what we do, and we’re committed to providing our guests with exceptional service.

Our ambitions are big with new concepts and new menus, so there’s no better time to join us in creating dining experiences that are both delightful and unforgettable.

Our Concepts:
Tipo Pasta Bar - Aliwal
Tipo Pasta Bar - Waterloo
Tipo Strada - Wheelock
Tipo Strada - Keong Saik
Tipo Strada - Novena
Tipo Strada - Hamilton
Working Title Lasalle
Ela Jalan Sultan
The Great Mischief @ National Gallery
Small Batch @ Botanic Gardens
Afterwit Mexican Taqueria
Granary Catering Co

What’s in it For You:
Medical & Dental - Up to $300
Staff Meals
Transport Allowance - Up to $100 monthly
Training Allowance - Up to $500 annually
Referral Bonus - Up to $1,200 per referral
Dining Discount - 20% off extended to friends & family
Maternity & Paternity Leave - With $300 baby bonus
Birthday Perks
Staff Cohesion - Local and overseas bonding trips
Mentorship Programme - Grow personally and professionally

What You’ll Do:
Provide Positive Customer Experience - Food can be what makes a dining experience memorable, but your demeanour and attentive service will be what makes it unforgettable, turning first-time diners into loyal customers.

Work Efficiently - Your efficiency ensures a seamless dining experience for every guest. Advise them on what to order, how to pay, and any little requests with speed and accuracy. Familiarise them with menu items, plating, and brand information.

Work in Harmony - Collaborate with fellow crew members and kitchen staff to create a harmonious working environment that reflects service quality.

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

Job Description:

• Attend to counter and phone enquiries
• Attend to walk-in visitors, parents and students
• Typing and filing
• Maintaining and updating of data records
• Attend to students in basic first aid
• Any other duties as assigned by the school

Work Schedule:

• Monthly Salary: TBA/Monthly
• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Woodlands
• Working Days: Monday to Friday
• Working Hours: 8am to 2.30pm (Service not required on Saturdays, Sundays and gazetted public holidays)

*Service not required on Saturdays, Sundays, gazetted public holidays

Job Requirement:

• Should preferably have 3 years of experience in administrative work
• Should preferably have 3 years of experience working with children in primary school
• Should preferably have knowledge in basic Microsoft Office
• Have good communication and interpersonal skills

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Title: Paediatric Occupational Therapist

Setting: Early Intervention Centre

Location: Central

Working hours: Mon-Fri 9am-6pm

About our Client:

The organization specializes in pediatric occupational therapy sessions conducted in a safe and fully equipped sensory integrated gym. We provide one-on-one therapy sessions tailored to address each child’s specific challenges and areas of difficulty. Our "all-inclusive" early intervention program emphasizes weekly therapy sessions complemented by daily reinforcement strategies in classroom settings.

Key Responsibilities of Occupational Therapist:

1. Registration / Parent Interview:

• Conduct initial parent interviews to gather developmental history and concerns about the child.
• Engage in dialogue with parents to gather additional relevant information.

2. Child Assessment:

• Utilize standardized assessment tools and clinical observations to evaluate the child's strengths and weaknesses.
• Assess Visual Motor Integration, Visual Perception Skills, Fine and Gross Motor Skills, Sensory Processing,
• Motor Planning, Motor Coordination, and Handwriting Skills.
• Summarize assessment findings and establish baseline data for intervention goals.

3. Goal Setting:

• Develop individualized intervention plans based on assessment results.
• Create tailored therapy goals for each child, emphasizing play-based approaches for younger children.
• Incorporate specific exercises targeted for focus and areas relevant to school and home environments.
• Clearly communicate therapy goals and strategies to parents.
• Provide weekly homework assignments and updates to parents on the child's progress.

4. Therapy Sessions:

• Conduct one-on-one therapy sessions with pediatric clients.
• Implement customized exercises and activities in the sensory integrated gym.
• Use a variety of therapy approaches to maximize functional outcomes and accelerate developmental progress.
• Foster a safe, supportive, and engaging environment for therapy sessions.

Qualifications:

• Bachelor's or Master's degree in Occupational Therapy.
• Full AHPC Registration
• Experience working with pediatric populations, preferably in a clinical or school setting.
• Knowledge of sensory integration techniques and play-based therapy approaches.
• Strong assessment and goal-setting skills.
• Excellent communication and interpersonal skills, particularly in engaging with children and their parents.
• Ability to collaborate effectively with other professionals, including early interventionists and educators.

Preferred Skills:

• Certification in Sensory Integration or related fields.
• Experience with diverse pediatric populations and developmental disorders.
• Familiarity with assistive technology and adaptive equipment.
• Continued education and training in pediatric occupational therapy practices.

Note: We are currently only accepting applicants who are Singaporean and PRs.

In terms of compensation, the position offers a base salary ranging from $5000 to $8000, depending on your prior experience in Occupational Therapy. The primary objective of this role is to expand their Allied Health team as part of their expansion plan, someone who is eager to advance their career within this sector.This brief overview provides a glimpse into an exceptional opportunity. Regardless of your current circumstances, if you're interested in learning more, we'd be delighted to connect with you. No current CV is necessary for application, as we understand crafting one takes time, and we prefer to kickstart the conversation. Client will generally process applications pretty fast!

Key Responsibilities:

Plan and Implement Curriculum and Programmes

• Implement routine caregiving approaches and learning materials aligned to the Early Years Development Framework
• Create developmentally appropriate quality learning environments under the guidance of leaders
• Document children's learning and development
• Apply strategies to build respectful, responsive and reciprocal relationships with infants and toddlers
• Apply the health, safety, nutritional and hygiene practices in accordance with standards and procedures
• Implement developmentally appropriate activities in the infant care setting
• Lesson plans will be given by HQ

Build Stakeholder Relationships and Partnerships

• Build rapport with colleagues in accordance with Centre's strategies and policies to foster positive workplace relations
• Contribute to establishment of relationships with families to facilitate the continuity of care and learning between families and Centre
• Support the coordination of activities between home and Centre
• Support the collaboration with families and community stakeholders to enhance programmes and services

Manage Family and Community Programmes

• Collaborate with colleagues to execute outreach activities to promote Centre programmes and services
• Collaborate with colleagues to execute collaborative projects with families and community stakeholders
• Collaborate with colleagues to evaluate family and community initiatives and programmes for improvements

Conduct Routine Caregiving

• Conduct caregiving assessment and oversee the infant care department
• Provide routine caregiving practices in accordance to standards and procedures
• Provide inputs on areas for improvements for routine caregiving based on observations

Uplift Professional Practice

• Demonstrate behaviour that is aligned with the Centre's vision, mission and values
• Contribute to the development of appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools
• Identify areas for improvement to enhance work performance
• Participate in professional development and service quality improvement activities
• Provide inputs for potential new teaching and caregiving approaches based on observations

Job Holder Requirements:

• Minimum Qualifications: Higher Certificate in Infant Care (HCIC) or Advanced Certificate in Early Years (ACEY) and Diploma in Early Years (L2) other qualifications as required by ECDA (if applicable)

Interested parties please email [email protected]

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Job Scope:

• To assist with CC counter operations, community events and administrative works allocated by the CC management.

Working Arrangement:

Location: Bedok

Contract Duration: 3 Months

Working Hours:

5-day work week

4 weekday, 1 weekend –schedule of day off to be confirmed

9.00am to 6.00pm

Salary: $2300/Month

Job Requirements:

Previous experience in customer service roles will be beneficial

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Event Management

• Manage logistics for client

Student and Alumni liaison

• Draft email correspondences to alumni on alumni activities and events to communicate with students and alumni on activities and events
• Management of student Outreach and Alumni databases
• Communicate Work-Study Scheme processes to students

Vendor management

• Propose and source for vendor, event locations for suitable items as corporate gifts, marketing collaterals or sponsorship items for the Alumni Events, Student Club and external parties etc
• Communicate with vendors for scheduling appointments/enquiries, procurement and deliveries of items

Stock management

• Maintain the database of all physical corporate giveaways

EDM & General Marketing

• Perform general marketing activities including putting up electronic direct mail (EDM) using design software

General Administrative Duties

• General administrative support, notwithstanding the arrangement of appointments, preparation of letters, scheduling of courses, processing of payments, in relation to Alumni and related programs

Working Arrangement:

Location: Near Kent Ridge

Working Hours:

• Mondays to Thursdays (8.30am to 5.45pm)
• Fridays (8.30am to 5.15pm)

Salary: $3200 - $3700/Month

Duration: Imm - Mar 2025

Job Requirements:

1. Degree holders with 2-3 years of relevant admin, with some digital marketing and/or events experience
2. Familiarity with Sitefinity CMS, WordPress
3. General working knowledge: Mailchimp, Brevo, Adobe Suite, Canva

EA License No.: 96C4864

Reg. No.: R22110485

Job Description & Requirements

· Attend to walk-in or phone in customers enquires

· To listen and understand the customer description of fault on their device and to Book-in or process customers’ collection

· Provide basic QC check (using system or manual testing) to ensure repaired device is in working condition before returning to customer.

· Provide product support to customers

· Guide customers on data transferring

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Job Scope:

Reception

· Handles the telephone calls

· Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries

· Handles incoming mails and distribution of letters to students/parents/teachers

· Attends to goods delivery on behalf of staff

· Attends to students leaving school early/injured students/admission to Sick Bay

General Admin

· Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry – assisted by Operations Support Officer (OSO)

· Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

· Assist with lost & found items

· Provides admin support to School Leaders and General Office Staff

· Assists in admin duties such as data entry, faxing, etc.

· Assists the Admin Managers in administrative tasks

· Any other duties assigned by School Leaders/AMs

Requirements:

· GCE “O” level holder with 3 or more passes

· At least 1 year of experience in front desk duty and/or customer service

· Experience in a MOE school environment is an advantage

· Pleasant personality and appearance

· Has good written and verbal communication skills

· Proficient in Microsoft Office Suite and use of internet

· Can operate office equipment (e.g fax machines, photocopiers and printers)

(Above skills can be evident from past work experiences and interview (where applicable))

Contract Period: From 1 Jan 2025 to 31 Dec 2025 (option to extend till 2026)

Salary: $2390/month

Location: Tampines

Working Arrangement:

· Mondays to Thursdays: 8.30 am to 5.45 pm

· Fridays: 9 am to 5.45 pm

Service usually not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• To attend to merchant enquiry.
• Perform 1st level technical support over phone to merchant.
• To perform daily administrative data entry accurately.
• Documents scanning and filing.
• Perform data verification.
• Maintains and accurately update customer’s enquiry, problem and resolution into our portal.
• Assist in any Adhoc Customer Care releated matters.

Requirements:

• Preferably a minimum of 2 year working experience in customer service support.
• Good communication skills.
• Pleasant personality and ability to work under pressure.
• Eyes of details.
• Computer Literate.
• Ability to communicate in English.
• Able to work on shift including weekends and public holidays.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Job Scope:

· Day-to-day care and maintenance of the school green spaces (library planter, urban grow towers, Ecogarden, hydroponics system), including watering when required.

· Provide knowledge input and advice relating to all aspects of the garden, including pruning, staking, feeding and spraying pesticides.

· Regularly inspect school green spaces and undertake minor repairs, or advise the teacher-in-charge.

· Monitor and maintain the health of all the plants in the school green spaces.

· Address pest problems that could damage plants.

· Trim and fertilize green spaces.

· Mulch, edge and weed gardens.

· Routine Inventory check and organising of stores

· CCA Support -- Environmental Club & Project Works

Requirements:

Knowledge of:

· Trimming, tree cutting and pruning

· Irrigation and irrigation system management

· Application of chemical and organic herbicides, pesticides and fertilisers

· Soil management activities

· Sowing, cultivation and propagation of plants, trees and shrubs

· Cultivating fruit and vegetable plants

· How the hydroponic system functions, simple troubleshooting and problem solving

Candidate who has prior experience working in school or with children is preferred.

Contract Period: From 1 January 2025 to 31 December 2025 (option to extend till 2026)

Working Arrangement: · Mondays to Fridays: 8:00am to 12:00pm

Service is not required on Saturdays, Sundays, and gazetted public holidays

Location: Boon Lay Drive

Salary: TBA

Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

• Perform installation, testing, commissioning, troubleshooting and repairs on new and used packaging machines at select customer’s facilities predominantly throughout Asia Pacific and possibly other regions on an as required basis.
• Coordinate installation on our proprietary machinery at client location and consult with customers on technical issues.
• Monitor system performance to ensure system operates in conformance with specifications /requirements.
• Consult with customer concerning installation, preventive maintenance, inspections and use of proprietary software system, including providing support to customers.
• Telephone support and evaluation of customer issues to help troubleshoot and/or collect key information for review by senior service staff.

Requirements

Minium 7 years experience

Diploma in Electrical Engineering

Exp in Electrical & Hydraulic maintenance

Contract Duration

· 1 December 2024 to 31 January 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Administrative Duties

· Support daily operations at the Customer & Visitor Centre

· Assist with document filing

· Maintain, update, and organise departmental forms and records

· Assist with data entry tasks

· Perform any ad hoc duties as assigned

Contract Duration

· 1 December 2024 to 30 April 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Job Scope:

- Handle walk-in parents, students, clearing generic emails, manning the General Office Counter and other ad hoc duties as assigned.

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

· To assist in the clearing of the generic emails

· To assist in data entry using Microsoft Word or Excel

· To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

Contract Period:

From : 02 Jan 2025 to 31 Dec 2025 (option to extend until 2026)

Salary: TBA

Location: Tanjong Katong / Marine Parade

Working Arrangement:

· Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728