Total 2,078 Customer Service job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Full Time / Contract Student Care Trainer @ Hougang

Working Hours:

Mon - Fri: 10am – 7pm

Salary:

Starting from $1600 to $2200

Requirements: Min "N" / "O" Level / SPM or equivalent

PR are welcome to apply.

Job scope:

- Facilitate meals, homework, revision, activities, enrichment classes.

- Update and communicate with parents and students.

- Discipline and provide guidance to character building.

- Maintain cleanliness of premises, Housekeeping

A minimum of 6 month commitment will be required.

Please WhatsApp the following to 94893552 if you are keen in the position.

Name:

Age:

Gender:

Citizenship:

Language Spoken:

Highest Qualification:

PSLE Aggregate Score:

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Established since 2005, CMA International, a Global Leader In Mental Arithmetic is amongst one of the world's fastest growing mental arithmetic training institutes. Today, we have presence in Taiwan, China, Hong Kong, India, Malaysia, New Zealand, Singapore, Australia, Egypt, Sudan, USA, The Philippines, Indonesia, Turkey, Nigeria, United Arab Emirates, Cambodia, Canada and Thailand, and is continuing to expand to new territories. We have more than 20 centres in Singapore.

CMA’s Vision

To be the leader in the field of Abacus Mental Arithmetic in Singapore

CMA’s Mission

To create great minds by fostering a passionate learning environment for our students

CMA’s Teaching Philosophy

To increase a child's level of intelligenceTo induce a child's potentialTo train a child's concentrationTo build up a child's flexibility

Responsibilities

• Meet and greet parents, students and visitors at the school
• Attending to phone, messages, and e-mail enquiries
• Provide proper information about school fees and programs
• Collect school fees and issue receipts
• Maintain orderliness of Centre
• General administrative duties
  

Requirements

• Proficient in Mandarin and English
• Able to work on weekdays evening & Saturdays
• Good interpersonal skills, able to relate to people from different culture and languages
• Able to work independently
• Proficient in MS Office

Wipro Consumer Care Singapore is a leading company in the personal care and skincare FMCG industry with brands such as Bio-essence, Ginvera, Eversoft and Ebene.

This position will be reporting to the Head Of Marketing and working along with the marketing team in creation of graphic design artwork from packaging design to above the line and below the line marketing Campaigns.

Key Responsibilities:

• Creation of graphic design artwork for use on multiple platforms from digital to print for ATL, BTL and packaging design.

• Collaborate with marketing team on creative new concepts.

• Assist in design and implementation of promotional venue layout.

• Main liaison with print vendors for production of collaterals

• Ad hoc event and product photography.

Requirements:

• Minimum Diploma in Graphic Design

• Proficient in Adobe Photoshop & Illustrator

• Experience in FMCG industry would be a plus, but fresh graduates are definitely welcome

• Creative and aesthetically inclined

General Nursing duties.

Responsible for smooth clinic operations.

Assisting O&G doctor in consultation rooms.

Assist doctor in Operation Theatre.

Counselling patients on preparation for surgery & procedures.

Assist in basic tests and clinical procedures in clinic.

Maintain patient’s medical history, vital statistics, and information in medical records.

Provide General administrative duties and ad-hoc duties as assigned.

Requirements:

Diploma/ Degree in Nursing

At least 2 years of nursing experience either in clinic/ hospital

Must be registered with Singapore Nursing Board

Please email your CV in Microsoft Word format to [email protected].

Please include your full working experience, education background, notice period, basic salary & expected salary.

Your interest will be treated with the strictest of confidence. We regret to inform that only suitable candidates will be shortlisted for an interview.

Wilhelmsen Ship Services is looking for a Port Service Engineer.

The Port Service Engineer will sell and promote Wilhelmsen Ships Service Network, products, services and concepts in a professional way in ports and terminals and to satisfy the immediate needs of our customers in the port, always making the customers aware of ongoing campaigns and providing technical support, chemical tests and product demonstrations, as required or identified as necessary.

Who you will report to:

The Port Service Engineer reports to the Port Service Manager – works closely together with the rest of the team to promote Wilhelmsen Ships Service.

What you will be doing:

PSE Main responsibilities

• Continuously promote WSS products and services to current and potential customers by use of campaign or other material and tools
• Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier
• Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable
• Visit vessels according to the prioritised customer category and highest global business value and sales potential
• Report back the vessel visit outcome in the system and create relevant leads
• To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations
• Complete and issue relevant documentation after every visit/service on board
• Ensure that the customers experience the port service interaction as professional, valuable and pleasant
• Obtain customer feedback concerning any matters affecting customer satisfaction and report backin Salesforce, included reporting of any customer complain if necessary
• Report back to Area Technical Sales Manager(Sales)on competitor activities in the Port
• Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed)

PSE working for MP Operations extra responsibilities

• Received import shipment pre-alerts and documents.
• Create documentation and apply for local authorities import shipment approval (as required).
• Submit and Follow up with authorities for on time approval of shipments.
• Coordinate for the preparation of import clearance with Customs Specialist/Freight Forwarder.
• Attend MOI/Customs inspections in ports during shipment clearance as well as warehouse inspection as required.
• Maintain operation standards for customs procedures, including valuation, classification, entry review and record retention.
• Maintain a firm understanding of Dangerous Goods customs handling requirements

What you need to be successful in this role:

• Tertiary / Degree in a technical/engineering field (mechanical, engineering, maritime)
• Approximately 3-5 years’ experience in technical/ engineering / maritime field
• High intellectual curiosity and a willingness to learn
• Capability to drive an independent workstream

What we are looking for:

• Ability to act on initiative in a proactive manner
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Results and process driven, with a high level of responsibility
• Co-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Port Service Engineer.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >8 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Job Title: Service Engineer, Shaft Line Solutions

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a Service Engineer to strengthen the Field Service Resource team in Singapore. This position requires travelling to locations in and around South East Asia – approximately 50- 100 travel days a year.

This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer? Your work will focus on these responsibilities:

• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to QSHE guidelines and site procedures and policies
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practices.

To be successful in this role, we expect you to have:

• Mechanical knowledge in propulsion equipment
• Self-motivated, analytical & fault-finding skills
• Mature, hardworking, have good anticipation with a problem-solving attitude
• A team player with a positive mindset & ability to adapt / work in a challenging environment
• Good written & communication skill
• Diploma or NITEC in Mechanical Engineering
• At least 2 year working experience in related field

Why you and us

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Brief description of the Restaurant

First opened in 2012, Baker & Cook is Singapore’s only true artisan bakery & foodstore. Our bakery products are hand-crafted and made with time honoured processes with honest ingredients. Baker & Cook is the creation & pride of celebrated Global Baker, Dean Brettschneider.

Job Descriptions

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Job Requirements

• Passionate about service and people
• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Those with no experience are welcome to apply
• Good team player and self-motivated
• 6 days work week and able to work on weekends/public holiday

Benefits

• GP, dental, birthday vouchers, staff discount, employee meal

Working hours

• 6 days work week; outlet operation hours: 7am - 10pm

Main scope of work:

Manage the teachers and support staffs in terms of their Professional Development, appraisals and their role to execute their responsibilities. Trainings will be provided.

Mentor the teachers to facilitate collaborative approaches to learning, teaching and evaluation so as to raise performance standards and competencies.

Going through the lesson plans with the teachers for the different levels to ensure that lesson plans are in accordance to our Standard to achieve our objectives in providing quality education for all children in our school. Curriculum will be provided and trainning will be provided.

Ensures that the physical environment of the school is conducive, clean and safe for all the children to learn.

Advantages:

We welcome discussions regarding work scope and offer flexibility in working hours. Seniors are welcome to join us too!

Requirements:

- Must possess the Advanced Diploma in Early Childhood Centre Leadership (ADECL)

- Minimum 4 years of experience in teaching or managing a childcare/preschool

- A team leader as well as a team player

- Strong knowledge in curriculum and pedagogy

- Excellent written and communication skills

- Proficient in Microsoft Office (Word/Excel/PowerPoint)

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Project Overview

The Singapore-MIT Alliance for Research and Technology (SMART) Centre invites applications for Postdoctoral Associate positions in the area of crystallization science and particle engineering. The successful candidate will be expected to work on the design and engineering of advanced microparticle-based pharmaceutical drug products comprising soft (polymer/hydrogel) matrices containing crystalline drug particles, typically made using microfluidic methods. This work will be conducted in close collaboration with a consortium of pharmaceutical companies (GSK, Merck and Pfizer). He/she will be reporting to Prof. Patrick S. Doyle (MIT, SMART) and Prof Saif A. Khan (NUS, SMART) and work with their team of researchers and collaborators.

Responsibilities

Successful candidates will be working closely with CAMP researchers and industry collaborators to develop a high-throuhgput process to manufacture engineered particles.

Principal duties are

• Generate various pharmecutical particles using microfluidics devices.

• Perform appropriate analysises to characterize the engineered particles.

• Perform materials testing experiments.

• Understand a process scale-up in order to translate the technology into an industrial domain.

• Prepare reports for industrial sponors.

Requirements

• PhD degree in chemical/materials engineering or related fields.
• Experience in crystalization science, materials characterizatino, microfluidics, drug product formulation/delivery.
• Ability to supervise junior members of the team.
• Ability to work as a team and collaborate with industrial and academic collaborators.
• Excellent in communication, both written and oral in English.

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Technical Help Desk (THD) Engineer is the first point of contact in technical queries and provides remote technical support during the maintenance phase of KONE and/or non-KONE products.

What will you be doing?

Technical help desk and site support services for Front Lines
• Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution
• Provide spare part identification support
• Support in proximity stock definition for new LIS
• Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs
• Together with 24/7 Operations Center support technicians in configuring and repairing KRM devices and connections
• Log all cases to THD tool
• When needed, assign/direct the case to a relevant expert in the organization or escalate to global
• Create knowledge base articles
• Propose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
• Support sales in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract

Training:
• Train local technicians during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to local training centers in training courses

Quality:
• Create quality reports in to THD tool after remote support and/or site visits and list issues which require corrective actions
• Identify proactively root causes for the issues and forward corrective actions according to KONE process requirements (e.g. trainings, guidelines, field letters etc.)
• COR review / identify units for Clinica visits
• Note: Clinica visits performed by Field Troubleshooter

Safety
• Be aware and operate within KONE safety requirements
• Ensure each site follows the global safety processes and guidelines
• Follow the safety procedures and rules of customers, partners and KONE.
• Report safety concerns
• Stop installation or lift operations if safety violation or hazards are detected

People leadership
• An experienced Technical Helpdesk Troubleshooter can act as line manager for group of THD/field troubleshooters
• People management e.g. setting targets, conducting PDP’s and IDP’s for team members together with Technical Helpdesk manager
• Drives competence development in the team, inform Technical helpdesk manager about any skill gaps in the team
• Facilitates information sharing and creates collaborative working environment

Daily Operation
• Allocate daily work together with THD manager
• Monitors and leads the performance and KPI/SLA adherence of the team
• Review daily priorities in the team and take appropriate action to ensure results are achieved
• Continuous support of THD development together with THD manager

What do we offer?

• Career progression opportunities within a global organisation
• Full-time role enabling you establish a function and make it your own
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills

https://www.youtube.com/watch?v=62go5DIFabQ&feature=youtu.be

KONE dedicated to people flow - YouTube

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

Job Description

• Support live product/project application deployments and implementation.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Maintain customer correspondence including documentation of user guides and other resources.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Understand database/data warehouse administration, being able to administer them is a plus.
• Produce technical documentations for support deployment/implementation or job logs.
• Monitoring of system health and performance.
• Conduct end-user training.

Requirements

• Diploma in Information Technology or above (Fresh graduates welcome).
• Basic knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices.
• Experience in software testing is a plus, especially for Business Intelligence, reporting software, though having the right profile is more critical.
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Responsibilities

To provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

Requirements

· GCE ‘N’/’O’ Level or Diploma holder

· Service-oriented, confident and have a passion for helping others

· Good communication and interpersonal skills

· Proficient in Microsoft Office applications

· Able to work 3 shifts on Public Holiday and weekend

· Comfortable to work in ward settling which is non-airconditioned

Candidates with relevant experience could be considered for a Senior role

Job Descriptions

• Receive and process guest orders, delivering food and beverages following standard operating procedures (SOPs).
• Maintain a high level of cleanliness and hygiene in the work area, adhering to established standards.
• Uphold personal grooming and hygiene standards consistently.
• Support supervisors in managing stocks and inventory, fulfilling allocated responsibilities.
• Ensure overall restaurant upkeep and promptly report any issues to superiors.
• Execute opening and closing tasks as assigned, preparing for service and completing necessary closing duties.
• Ensure proper table setup and service.
• Complete all tasks with timeliness and punctuality.
• Promptly fulfil food and beverage orders and other guest requests in line with operating standards.
• Establish strong rapport with guests and recognize and cater to the needs and preferences of regular patrons.

Job Requirements

• Possess 3 years of experience in a similar role in a Japanese restaurant.
• Exhibit excellent customer service skills and a friendly demeanor.
• Maintain a positive attitude and demonstrate outstanding communication skills.
• Show organizational proficiency and cleanliness.

Working hours

• 5.5 days Work Week
• Split Shift (10am – 3pm, 5.30pm – 10pm)

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Digital Service Operations Expert is a recognized expert of one or more KONE digital solutions in terms of process and tool understanding. This role exists at frontline level. The role is the primary support person and subject matter expert for digital solutions. They have important role to develop competences of the digital services in their own frontline in collaboration with other functions. The position is part of THD organization.

What will you be doing?

Operative activities:

Sales technical support

• Support Maintenance sales team on the digital services with technical guidance

Evaluate and coordinate issues from customer and field

• Responsible of the digital issue resolution end to end process
• Accountable that the issues from customers and field are solved as defined in Service Level Agreementy(SLA)
• Analyze any identified issues with digital services and determine the correct organization needed to address the issue (local, global, partner, etc.)
• Coordinate local actions needed for troubleshooting
• Create knowledge articles about issues and distribute them to local and global as needed
• Act as first point of escalation for issues when new solutions are deployed in frontline
• Proactively check that support tickets escalated from/to IT are followed and required actions done
• Monitor 24/7 Data Transfer Unit (DTU) installation status for lift/Esc.
• Follow up with MM/OM on the backlog and get their plan for the installation.
• To monitor the device stock level in Global Spare Supply (GSS) and make plan for the material procurement.
• Proactively monitor the timely closure of all Service Need (SN) and work with MM if there are any issues to close the SN.
• Proactively monitor the SN for critical equipment’s and advise Operations(OPS) team for actions to be taken.
• Data collection from 24/7 for Alternative Maintenance Regime (AMR) contracts existing/ New customers.
• Presentation of 24/7 capabilities to customers and how we prevent the callout with the help of 24/7.
• Lead the weekly meeting on SN and repeated callouts.
• Share the 24/7 & callout data in ops meeting to prevent any potential callouts.
• Work with KONE CUSTOMER CARE Centre (KC3) to check on the timely dispatch of SN.
• To contribute any other new initiatives initiated by the country to improve the operation efficiency.
• Training for the planner group technician on digital solutions.
• To work closely Operations (OPS) on the new development to improve the operations.
• To work with APM/Global on the issues arising from 24/7, planner etc and get right solutions.
• To support on Dynamic Maintenance Plan(DMP)implementation for service operations.
• Required to travel to KSEA countries on Digital Solutions.

Customer onboarding:

• Train/coach and support relevant teams with appropriate knowledge to do the customer onboarding and training
• If necessary, participate in customer onboardings and training sessions for complicated digital solutions and services
• Ensure that customer site and administrator users are correctly created and maintained

Be specialist of solution configurations and commissioning:

• Accountable of activating and configuring cloud services as prompted by the delivering organization (could be NEB, Modernization, or Maintenance)
• Support NEB-SEB handover process for the digital services

Competence development activities:

Support in learning and training

• Provide support to L&D in training on Digital services and solutions for Maintenance Sales, THD, CS&A and field operations
• Identify the need for training together with L&D, help with relevant training material
• Train The Trainers to ramp up the local field competencies related to commissioning and testing
• Communicate and train new services and solution updates based on product releases
• Create excitement of the digital services in the sales and operations in co-operation with Offering management

Digital community activities:

• Actively participate in Digital Champions network and other APF network communities
• Support and perform tests when required from Global team to improve digital services
• Provide data for global teams related to local conditions (e.g. government firewalls, local SIM cards) during solution roll outs and updates
• Based on customer and end user interactions, provide development requirements to global product team to make the service easier, more efficient, and reliable
• Contribute to the change management that is required for KONE to be able to make a change from hardware/maintenance to digital services
• Supporting localization of On Line Help center support articles if needed

Are you the one?

• Bachelor’s degree in Engineering or other relevant field
• Fluent local language skills and good level of English
• Working experience with digital solutions or services
• Customer service mindset. Good communication and interpersonal skills
• Good knowledge and understanding of digital systems, cybersecurity and technologies overall
• Ability to seek information and learn about new digital technologies independently
• Ability to see from end users’ perspective
• Ability to explain technical complex situations in an understandable way to people who are not digital literate
• Project management skills an asset
• Understanding of processes related to change and change management
• Genuine interest in processes, methods and tools in own specialist area

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

Job Description

• The ability to perform the reception, clerical, business functions efficiently to support an effective operation of activities in the centre at all times.
• Execution of best customer’s service in all communications in your work.
• Accuracy in entries of all business transactions related to patients
• Efficient organisation of your supportive functions to facilitate effective centre operation
• Ability to conduct professionally at work and in your communications with others.
• Willingness to improve on your skills to maintain and enhance competencies at current times.
• Performs other duties as assigned by the Senior Nurse Manager/ Nurse Manager.

Requirements

• GCE ‘O’ level with minimum of 3 credits including English.
• Familiarity with basic computer terminals is required.
• At least one year of clerical/ secretarial experience in medically related field is require
• Possess a positive, good interpersonal and communication skills.
• Resourceful, result-focused and meticulous
• Keen learner who is able to manage tasks independently

ABNORMAL PHYSICAL WORKING CONDITION (if applicable)

*We regret that only shortlisted candidates will be notified.

Please apply on Quick link is given https://tzuchisingapore.mathilda.io/career/default

Due to the expansion of our F&B operations, we are in search of dependable F&B Service Crew members who can work autonomously.

The exciting responsibilities at Crown Coffee Pte Ltd encompass, but are not limited to:

• Greeting and welcoming customers with a pleasant attitude
• Operating the POS system, handling order-taking, managing phone/WhatsApp inquiries and reservations
• Coordinating delivery and food collection
• Serving customers, organizing seating, conducting temperature checks, and ensuring SafeEntry compliance
• Maintaining personal hygiene and cleanliness, as well as the hygiene of the restaurant/shop
• Clearing and cleaning tables
• Dropping daily cash into the company safebox

Crown Coffee Pte Ltd is seeking individuals who are:

• Professional and courteous
• Possess basic IT knowledge and laptop proficiency
• Familiar with operating POS systems and cash boxes
• Display a positive attitude

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >12 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team