Total 8,725 Customer Service job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

job description

Provision of outsource accountant functions including :

• compilation of financial statements and
• compilation of income tax

Requirements

Familar with FS compilation and its related FRS and Tax Act.

Familar with accounting software :QB and Xero

Mult-tasking with good communication skills

Tuition centre looking part time/ full time English Tutors to teach small group (up to 6 students) Primary/Secondary levels available or 1-1 home tuition available

Day/time:

Weekday 430-6pm/ 630-830pm

Weekend: 930- 330pm

Salary: $25-35/hr or $70-$140/day/ FT negotiable 2300-3800

Looking for 2x English tutors to take primary and secondary English classes. Preferably someone with experience/familiar with the syllabus and able to commit for at least 6 months/ end of academic year 2024.

Job Scope:

• Able to provide a fun and interactive lesson for students
• Improvement of curriculum, creating lesson materials/tests
• Provide parents simple follow up of their child’s learning progress

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1-2 years of experience in teaching tuition centre, student care or taught in group tuition (3 or more student), or 1-1 home tuition
• Commit at least 6 months

Tuition Centre is expanding and offer a career progression towards assistant centre manager and centre manager role.

Fresh graduates are welcome and trainings will be provided

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

also please submit your application through this portal and we will contact you thereafter. Part time/Full time welcome

FULL TIME TUTOR/TEACHER Tuition Centre Tutors for Primary and/or Secondary level

Working hours:

Monday to Friday 230pm to 10pm, Sat or Sunday 930-5pm

4 Weekday 1 Weekend

No. of work day: 4-5

Salary: $2500 - $4000

Job Scope:

• Able to provide a fun and interactive lesson for students
• Improvement of curriculum, creating lesson materials/tests
• Provide parents simple follow up of their child’s learning progress
• General organisation of classroom, day to day operation of a tuition centre, scheduling and administration duties

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1-2 years of experience in teaching tuition centre, student care or taught in group tuition (3 or more student), or 1-1 home tuition
• Able to commit to the end of academic year (Oct/November 2024)
• Familiar with MOE Syllabus

Prefer tutor to be able to help with various level/subjects to form a full time hours of taking 2-3 classes every work day.

Pre school, primary and secondary level English Math Science and Chinese offered in the tuition centre.

Tuition Centre is expanding and offer a career progression towards assistant centre manager and centre manager role.

Fresh graduates are welcome and trainings will be provided.

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

Location: East

Mon to Fri 8am to 5pm

Salary: $2200 to $2800 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Role

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Job Details:

• Working Location: Plaza Singapura
• Working Hour: Single shift from 10.30am to 9.30pm
• Working Days: 4 days per week (2 weekday + 2 weekend - both Sat & Sun); remarks: there will be 1 day weekend off per month, either Sat or Sun - according to roster
• Contract: 1 year (renewable)
• Completion bonus up to 1 month’s salary

Responsibilities:

• Provide sales support administrative as Customer Relations Officer
• Handle all operational matters and work closely with sales team to ensure fulfilment of sales.
• Generate Sales Order upon completion of sales for call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with interdepartmental colleagues e.g Finance, showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
• Other duties assigned by Supervisor

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3622

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Underwriting Assistant, Multiline Support

Responsibilities include:

• Assist underwriters in submission and underwriting preparation;
• Clear risks accordingly within ImageRight;
• Liaise with Operations when binding accounts;
• Daily underwriting submission data entry;
• Constantly update Underwriting Log once risks have been tasked;
• Monitor Underwriting Log: keeping it fully up to date, making sure underwriters are keeping it up to date, general house keeping;
• Preparation of renewal and pending order reports for weekly team meeting;
• Assist in all other general underwriting administration and processing functions to ensure efficient workflow within the team;
• Assist underwriters with checking of rating models and Conduct Risk Matrix;
• Prepare Policy Documents in conjunction with underwriters;
• Prepare Invoice Documents in conjunction with underwriters;
• Chase renewals when required

File Maintenance and Compliance

• Maintaining all files and documents electronically (Imageright, Guidewire, manually compiled spreadsheets) to ensure the company complies at all times with the regulatory environment as well as internal and external audit guidelines;

General and Ad Hoc Administration and Support

• Including, but not limited to, electronic filing, photocopying, scanning, etc.

Desired Skills and Experience:

• Relevant experience within Insurance Industry;
• Strong problem solving and decision making abilities;
• Excellent written and oral communication skills;
• Exceptional interpersonal skills with the ability to work with a team oriented approach;
• Ability to work effectively in a fast-paced environment;
• Eye for detail;
• Logical thinker;
• Strong time management;
• Ability to organize efficiently;
• Confidence to challenge underwriters;
• Competent computer skills – must include Microsoft Excel, Microsoft Word and Microsoft Outlook as a minimum.

Job Responsibilities:

• Responsible for providing level 1 support related to mobile applications for various projects.

• Provide level 1 operations support via phone calls, emails, whatsapps and troubleshooting via remote access technology.

• Adherence to SLA and KPI when dealing with members tickets and calls.

• Prepare daily shift reports.

• Maintain confidentiality with regards to information being processed, stored, or accessed.

• To support operations phone duties if required when on WFH arrangement as assigned by Superior.

• Other ad hoc duties as tasked.

Job Requirements:

• Diploma in any discipline, candidates with relevant experience may also apply.

• Minimum 1 year of relevant working experience in call centre environment / service industry (hospitality, retail).

• Strong proficiency in written and spoken English.

• Customer service oriented with good interpersonal and communication skills.

• Proficient in PC skills include MS office / G suite applications.

• Good team player with strong work ethics.

• 5 Days Week: 4 Weekdays + 1 Weekend (Alternating 2 shifts : 6.30am-3pm & 2pm-10.30pm).

Branch Needed: Ghim Moh / Pasir Ris / Marsiling
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4500 (Depends on exp)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

Interested applicants can send your resume to✉ [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Job Description

• Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner

• Manage the day-to-day AIC Link operations to deliver prompt and quality customer service

• Engage client/caregiver in identifying client’s care needs and wishes, formulate care/service plans and linking client to service provision

• Assess and match relevant financial schemes and facilitate application to support client’s care expenses

• Proactively solicit feedback from clients/caregivers for service standards review and improve customer satisfaction

• Proactively liaise with hospitals, referring entities and service providers in facilitating placement of clients to the desired services/care facilities

• Participate in case discussion or client/family conference with relevant stakeholders

• Participate, collaborate and contribute to initiatives/projects/events

• Assist/contribute as subject matter expert for the continuous improvement to system, process and service

• Collate data, monitor trends of referrals and identify possible service gap

• Ensure proper documentation of all transactions into the IT system or/and case notes

Requirements

• Professional qualification in Nursing or Allied Health disciplines relevant to the job

• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore

• Knowledge in geriatrics, community services and financial schemes will be an advantage

• Proficient in Microsoft Office (Word, excel, powerpoint)

• Good problem solving skills and attention to detail

• Pro-active work attitude with good interpersonal, communication and organizational skills

• Good collaborator who is able to work effectively and harmoniously with internal and external stakeholders

• Keep abreast on the various clinical assessment tools, community services and schemes

• Able to work independently, multitask effectively under pressure and highly adaptable to changes

• Able to comply to process/manuals, advisories, guidelines, policies, legislations/Acts relevant to healthcare and the area of work

• Candidate may be required to carry out the above-mentioned duties in AIC HQ or hospital setting

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Roles and Responsibilities

1. Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes

2. Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework

3. Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

4. Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)

5. Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

6. Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

7. Support and assist in high severity incidents and drive problem management meetings

8. Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

9. Assist senior leaders in disaster recovery planning and activities

10. Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users prior to escalation to the next level for investigation

11. Support testing for Major Project enhancements or Change Requests if possible

12. Create, maintain, and ensure project documentations such as process documents, operations document, etc. are filed and keep up to date with proper versioning control

Requirement / Qualifications

1. Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects

2. Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

3. Strong analytical skills, self-motivated and ability to work independently

4. Strong competency in IT technologies covering operating systems, databases technologies, etc

5. Ability to establish and manage processes and practices through collaboration and the understanding of business

6. Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors

7. Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL

8. Installation and setup of retail POS system experience will be an advantage

9. Able to provide support outside working hours. Support may be required during non-working hours or weekends/public holidays.

10. Experience in healthcare industry is added advantage

11. Degree in Computer Science, Computer Engineering or equivalent

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• Medical Insurance Coverage
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Requirements

· Must have at least a professional Diploma/ Certificate (but Bachelor's degree is preferred) in Education, Special Education, Counselling, Psychology, or related field

· Team-oriented

· Excellent knowledge of Behavioral strategies and related experience

· Professional experience working with children with developmental delays and behavioral challenges

· Preferred: Early Denver Start Model Training / RBT Certification

· Preferred: Completed coursework towards a BCaBA/BCBA is a plus

· Good interpersonal skills and the ability to work with a team

Job Description

· Maintain close relationships and communication with all stakeholders of the classroom/ school.

· Provide 1:1 and small group sessions.

· Manage student behaviours in classroom.

· Develop and implement therapy protocols. Ensure holistic student welfare. Maintain case notes and report progress.

· Work with teachers to support the student's needs in their classrooms.

· Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses).

· Mentor/ support Teachers in the behavioural management realm.

· Modify lessons according to each child’s ability level.

· Be knowledgeable on professional techniques and best practices in special education.

· Adhere to organization’s SOPs.

· Complete respective administrative duties (e.g., maintaining the communication booklet, attendance-record keeping, etc.).

· Maintain, adhere to and be up to date with Edutrust processes and systems.

Job Description:

You will be part of the service team involved in attending service calls for audio/visual equipment indoor/outdoor services.

Requirements:

• Preferably with relevant experience in service and repair of TV or Audio Visual System.
• At least 2 years of working experience in the related field is required for this position.
• Possess class 3 driving license (for outdoor technician)
• On-job training will be provided

Office Admin / Admin Executive (Part Time)

Working Hours:

• Weekdays 1.30 - 8.30 pm
• Saturday 9.00 a.m. to 4.30 p.m.
• Sunday 8.45 a.m. to 4.15 p.m.
• Salary ：$9/hr Weekday, $12/hr weekend
• Address: Bukit Timah Plaza
• No experience required. Training will be provided.
• Microsoft office skills needed.

Job scope

• General adminstrative duties and support
• Maintain Cleaniliness of the centre
• Attend to whatsapp, walk-in enquiries
• Other Ad-hoc duties as assigned by management

Please send your CV to [email protected]

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Scope of Service

a. Provide operations and maintenance support.

b. Respond timely to users’ queries.

c. Troubleshoot to resolve issues in a timely manner.

d. Work closely with the team to track issues till closure.

e. Support implementation of new product features.

Work Experience

a. The Application SO shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Support Officer or equivalent in Agile projects.

b. Application SO who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.

Technical Skillset

a. Application SO with knowledge and experience in Salesforce, SaaS, CRM will be an added advantage.

b. Application SO with knowledge and experience in AWS, APEX coding and DevOps will be an advantage.

General Skillset

c. Application SO with strong analytical, conceptualisation and problem-solving skills will be an added advantage.

d. Application SO with strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

e. Application Support Officer with the ability to track IT related expenses and payment will be an advantage.

Working Days: Mon - Fri (8.30am - 6pm) (Work Overtime required)

Work Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE 'A' level and above
• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang