Total 22,685 Customer Service job vacancies in Islandwide

Job Description

• Attend to basic nursing and general care need of the elderly
• Feeding, kitchen duties
• Assist elderly to toilet, showering, diaper changing
• Conduct activities and physical exercises
• Monitioring of vital signs, and disinfecting of the equipments
• Accompany the seniors for medical appointments
• Home personal care
• Ensure the safety comfort and well-being of the elderly

Requirement

• Secondary with HMI trained
• At least 1 year of relevant experience will be an advantage
• Ability to understand and speak English, Mandarin and dialects will be an advantage
• Good team player with pleasant disposition and physically fit

Responsibilities:

• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met
• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect
• Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders
• Manage of IT operational risk and issues, system performance and availability
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span
• Assist in managing operating expenses of IT resource and service-related expenses
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders
• Maintain the operation certification standards and involve all IT audits and assessments
• Assist in Business Continuity and IT Disaster Recovery activities and planning
• Involve project management (including new initiatives) to ensure all timeline is meet
• Support outside office hours (Include Sat , Sun & PH) for incident or downtime for maintenance when required

Requirements:

• At least 3 years’ experience in IT operations, service delivery and management or service desk management
• Experience in Project Managment is required.
• ITIL certification would be an added advantage.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Responsibilities:

• Oversee, revise and plan the maintenance schedule
• Inspect and oversee all maintenance visits are completed before end of contracts.
• Monitor all follow-up jobs and KIV to ensure engineers accomplish it and inform the finance team.
• Facilitate communication between the sales and operations teams.
• Support Service Operations Engineers in achieving their service sales goals.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Perform ad hoc duties.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Capable of using Microsoft Office programs
• Communication, verbal and written skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client:
Our client is a Japanese manufacturing company specializing in motorcycles and bicycles. They are actively looking for a Sales Support Executive to join their team in Singapore.

The Responsibilities:

• Assist Superiors to achieve set objectives
• Assist superior in the sales & marketing of marine products to dealers
• Order processing of dealers’ orders and logistics arrangement of shipment
• Manage PSI and liaise with suppliers for purchases and logistics arrangement
• Monitor dealers’ payment and credit
• Product registration in portal and process warranty claims from dealers
• Submission of daily/ weekly/ monthly PSI & related reports to superior
• Provide administration support to MM Service Group
• Backup for Corporate Planning Executive
• Any ad hoc duties assigned by superior

The Requirements:

• Minimum Diploma/ GCE A/ O level or equivalent
• Minimum 3 years’ experience in Marketing, Inventory and Logistics Management
• Receptive to working with diverse team of differing culture and nationalities (internal and external)
• Proficient in Microsoft Office-suite

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 92941

Job Highlights

• Attractive Remuneration Package
• 5 weeks paid annual leave
• Career growth opportunity
• Flexible working hours

Job Description

Responsibilities

• To teach Chinese language enrichment lessons using specially designed teaching materials to children aged 7 to 12 years old

• To plan and assist in new course curriculum development

• Assist with administrative tasks at the centre

• Establish good rapport with both students and parents, discuss and communicate students’ progress with parents

• Be sensitive, caring and attentive to students’ needs and well-being

Requirements

• Have a passion for teaching and interacting with children and parents

• Patient, responsible, cheerful and positive-minded

• Good interpersonal skills (in both English and Mandarin)

• Able to work during weekends

What we offer

• Attractive remuneration package

• Career growth opportunities

• Comprehensive and structured training provided

• Staff incentive

• One year 5 weeks fixed annual leave

• Flexible working culture

• Medical and dental benefits

• AWS & Performance bonus

• Long service award

• Lunch provided on weekends

Casual dining restaurant, serving western contemporary cuisine, hiring service staff /part-time/ full time. Come join us!!

If you enjoy bringing smiles to customers through good food and service, let's grow as a team together.

Training will be provided.

Good prospect for career advancement for our new team. Expansion plan for more future outlets. Feel free to contact us for a chat.

If you are not sure about your suitability, let's discuss to find out more!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Business Office Associate / Patient Service Associate [3770]

Salary: $2000 - $2500
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Working Location: Fixed - Novena / Orchard

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Job Requirements:

• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Working Location: HongKah North / Day Care Centre

Working hours: 5 days work week, 44 hours per week.

Benefits:

• AWS
• Performance Bonus
• Mid-Year Bonus
• Lunch proveded
• Training Development

Job purpose

• Provide basic nursing care, client education in collabration with a Healthcare team, under the supervisior of a Registered Nurse (RN).
• Assist RN maintain accurate documentation, assessment and care plan

Requirement

• Registered with Singapore Nursing Board (SNB)
• At least 2 years working experience as Enrolled Nurse
• Has basic computer skills
• Has experience working in Day Care Centre for the elderly, meticulous responsible and a team player

Qualifications & Skills Required

• Nitec in Nursing
• Registered with SNB
• Experience working in an elderly setting is an advantage
• Compassion, critical thinking, and organizational skills

Working Location: SASCO @ Jurong West Day Care Centre

Benefits:

• Annual Wages Supplement (AWS),
• Performance Bonus
• Staff Fringe Benefits
• Lunch provided
• Training Development

Key Responsibilites:

• Enrolled Nurse provides direct nursing care to clients and caries out nursing duties on orders of the Staff Nurse
• Support nursing care, care planning and evaluation of care for patients
• Assist Staff Nurse during treatment
• Check vital signs and record daily information
• Roster to ensure personal hygiene / showering / activities
• Home Care are done at home and at Centre

Qualifications & Skills Required:

• Diploma or degree in nursing
• Registered with SNB
• With some clinical experience in Community Care will be advantage
• Billingual in English and able to communicate simple words in Mandarin & local Dialect is an advantage
• Respect and able to communicate well with Seniors
• Good team player with pleasant disposition and physically fit

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Overall Job Purpose

To independently handle the piping activities, prepare, manage, and produce the critical engineering deliverables for the assigned project (that may include short-term assignment to Construction, Commissioning, and Offshore) effectively and efficiently according to the specified technical requirements, timelines and within budget, and deal independently with and resolve all the issues of the project, and provide guidance to the assigned members.

Core Responsibilities

• Works independently to perform the assigned task and develops solutions to technical/engineering and related problems by analyzing the issue or data, interpreting the analysis, and evaluating various options/measures using experience, precedents, and professional references with minimal or no supervision or guidance.
• Understand technical requirements of project specifications and standards, local statutory and regulatory requirements, Classification society requirements, and applicable codes and standard industry practices to carry out the piping activities and prepare piping deliverables for assigned projects.
• Prepares the piping design specification, and criteria for pipe supporting and pipe support specification by using and modifying the corporate specifications suitably to match the project-specific requirements.
• Prepares piping stress analysis specification by using the corporate specifications and modifying them suitably to meet the project-specific requirements.
• Prepares piping standard detail drawings using the corporate piping standard detail drawings and modifies them where required to meet the project requirement.
• Prepares piping fabrication specification, piping insulation specification, and flange management specification (bolt torquing and tensioning) by using the corporate specifications and modifying these to meet the project requirements.
• Prepares bill of materials for piping bulk items (like pipe, flanges, and fittings), valves, piping specialty items, gaskets, stud bolts and nuts, and pipe support materials.
• Provides piping weight inputs for weight control reports.
• Prepares data sheets for process-critical and non-critical piping specialty items, obtaining the process parameters required for the design and manufacturing of process-critical items.
• Prepares data sheets for process-critical and non-critical piping specialty items, obtaining the process parameters required for the design and manufacturing of process-critical items.
• Prepares equipment layout, piping routing layout, skid package interfaces, and tie-ins for topsides, reviews piping isometrics, and participates in 3D Model reviews.
• As part of hull marine activities, provides inputs for Conversion and repair specification, prepares to rip out plans, machinery arrangement layout, and piping arrangement guidance drawings for hull marine contractor to perform the work accordingly.
• Carries out the piping stress analysis of all critical lines using the project-specific data and environmental conditions at the fabrication yard, during transport, and at the operating location of the facility to satisfy the project and applicable code requirements.

1. Coordinates with engineering contractor to implement flexibility analysis findings in selecting piping support regarding support type, loads on restraints, and special support requirements.
2. Prepares data sheets and details for spring supports taking inputs from stress analysis reports.
3. Carries out surge analysis for cargo offloading system, sea water lift pump system, and fire water system and reviews the contractor-prepared documents and piping arrangement layout drawings.

• Reviews the isometric of all critical lines to verify that the support locations and support type align with the flexibility analysis report and are adequate to withstand the expected loading conditions.
• Provides technical support and advice to construction yard and commissioning work at the site. Where necessary, provides off-site support and guidance.
• When assigned to the construction site, checks and verifies the piping supports are constructed and installed as per isometrics and support drawing details ensuring support functionality in operating condition and providing resolutions to piping material queries originating from the construction site.
• Supports the Lead Piping Engineer and assists in preparing lessons learned during the course of execution of the project for further processing through MIMS.
• Shares the knowledge and experience with team members and guides the engineers in carrying out the assigned task in right and efficiently.

HSEQ Requirements and Code of Conduct:

HSEQ: Complies with the relevant clauses of HSEQ Code of Conduct as described in the HSEQ Policies, HSEQ Standards, and HSEQ Procedures to protect people and the environment at all times. Has a duty of care to ensure that all personnel works in a manner that is not harmful to their own health and safety and the health and safety of others.

Compliance: Complies with the Group Policy Code of Business Conduct and Ethics at all times.

Financial and Operational Dimensions/Impact and Decision-making Authority

• Addresses all piping-related technical and engineering matters and specifications related to the assigned project independently or in consultation with the lead piping engineer.
• Does not directly evaluate and decide on the commercial aspects. However, all technical decisions provided are intended to minimize costs while meeting the project requirements.
• Not involved in staff resource matters.
• Occasionally mentor/train junior peers and motivate and guide them for career development.

Job Challenges and Problem-Solving

• Independently handles technical/engineering matters and provides a solution to issues without affecting the quality of work and not impacting the project schedule.
• Works within available resources and constraints, meeting stringent timelines while complying with project specifications and requirements.
• Satisfying the requirements of internal stakeholders, such as Construction, Quality, and HSE, as and when arises.
• Need disciplined in planning and managing the time to meet the schedule while carrying out the assigned work.
• Need disciplined in planning and managing the time to meet the schedule while carrying out the assigned work.

Qualifications & Experience

• Bachelor in Mechanical Engineering or Master of Engineering. Alternatively Diploma in Mechanical Engineering with relevant years of experience.
• Minimum 15 years of relevant working experience in piping engineering in the oil and gas sector, preferably in FPSO or Offshore processing facilities for graduates or a minimum of 12 years of relevant working experience for diploma holders. For a Masters’s degree holder, at least 10 years of relevant working experience.
• Must have atleast 5 years experience in a similar capacity working on FPSO projects from conceptual stage, front-end engineering design (FEED), detailed design and supporting fabrication and installation
• Experienced in MS Office, AutoCAD, AVEVA PDMS, E3D, Navisworks, CAESAR-II.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Jason Austria - R1217761

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Our Customer Service Officer/ Receptionist main job is to handle paperwork, enquiries and sales.

Job description:

• Handle daily administrative tasks at centre including collection of fees, registration, checking attendance records
• Liaising with maintenance staff
• Dealing with new sales enquiries
• Liaising with existing students and parents
• Maintaining supplies inventory by checking stock, placing orders for supplies, verification of receipt

Skills/Qualification:

• Diploma/ITE
• Good interpersonal and communication skills
• Meticulous, organized and efficient
• Competent with using computer with Microsoft Office
• 5 day work week (compulsory to work over the weekends and Public Holidays)

Position: Customer Service Associate, Call Centre

Salary: $2,200 - $3,200 + Shift Allowance + AWS + Variable Bonus

Location: West

Working Hours / Days: Rotating Shift Work

Job Highlights

• Attractive Staff Benefits.
• Attractive salary commensurate with work experience.
• Good prospect for career advancement.

Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs.
• Provide accurate information and assistance to address caller's inquiries.
• Book or reschedule appointments based on the caller's request.
• Handle various administrative tasks related to the hotline, including managing emails, processing referral requests, and activating emergency protocols.
• Collaborate and communicate effectively with other departments within the institution to ensure seamless follow-up and resolution of caller's requests.

Requirements:

• Possess a Diploma, Degree, or equivalent.
• Minimum 2 years of relevant working experience in customer service and customer handling.
• Candidates who possess relevant experience in the call centre environment will be added advantages.
• Bubbly and cheerful personality with good interpersonal skills.
• Able to commit to rotating shifts, including PHs and weekends.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use, and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data