Total 3,033 Customer Service job vacancies in Novotel Living Singapore Orchard

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We are expanding! Julia Gabriel Centre is looking for energetic, cheerful, positive and fun loving Assistant Teachers to join its big family. Why join us? Julia Gabriel Centre provides a positive, warm, friendly, work-life balanced environment at various locations. We work with our Assistant Teachers in developing the knowledge and skills to bring out their best talents.

Job Highlights:

● Career Progression

● Training opportunities

● Work in Tampines

Job Roles & Responsibilities:

● Assist Class Teacher in all classroom activities

● Prepare resources for classes

● Work together with Class Teacher to create a warm, nurturing and happy learning environment for

the children

● Ensure that the environment is clean, safe and conducive

● Attend in–house and on-the-job training for various programmes

Required Qualifications & Experience:

● ‘O’ levels / ‘A’ levels / Diploma / Certificate in Early Childhood Education

● Entry Level Diploma graduates from Theatre / Performance background /Early Childhood

Education

● Experience working with children ages between 6 months to 3 years will be an advantage

● Experience working with children in entertainment industries such as Universal Studios, Zoo,

Gym, hosting children’s parties will be desirable

● Able to play a musical instrument preferred

● Love and enjoy working with children between ages 6 months to 3 years and/or 3 years to 6

years.

● Excellent spoken and written English

● Willing to learn and grow

● Energetic, passionate and a good team player

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each age group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are keen for a career-conversion to pursue his/her passion in early years education are welcomed to apply

Other Information

• At least one (1) year of relevant experience will be added advantage
• Willing to learn, with good attitude
• Able to work well independently as well as within a team
• Passionate about working with young infants/toddlers
• Driven to make an impact in the early years education of the young

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Make an Impact by

• Work with stakeholders such as developers, infrastructure and platform engineers, etc. to achieve security objectives in a Software development/ Agile setting.
• Review the results of external penetration tests and partner with Domains to contextualise findings and prioritise remediation.
• Advise developers on remediation strategy for potential security vulnerabilities and weaknesses identified in source code review.
• Collaborate with cross-functional teams to develop and implement risk management strategies.
• Lead and hold discussions to coordinate and plan for timely security assessments.
• Conduct security risk assessments at various levels – application, infrastructure, network, etc and consolidating report metrics for those assessments.
• Review and handle change requests from a security risk perspective.
• Assess risks associated with identified vulnerabilities and prioritize them based on potential impact and likelihood.

Skills for Success

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent work experience).
• 3-5 years of experience performing Vulnerability Assessment and Penetration Testing (VAPT) across diverse environments, from SME to Enterprise.
• Proven expertise in conducting source code reviews, host configuration reviews, security audits, consulting assessments, and risk management.
• Proficiency in using a variety of security testing tools and frameworks.
• Familiarity with secure coding practices and common programming languages
• Strong understanding of common security vulnerabilities, attack vectors, and mitigation strategies.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
• Strong problem-solving skills and attention to detail.
• A commitment to staying up-to-date with the evolving cybersecurity landscape.

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Qualifications

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Dental Assistant Job Description

We are hiring a Dental Assistant for our busy dental practice. You will help with preparing patients, sterilizing instruments, setting up rooms, and some dental hygiene tasks. To do well in this role you should have a dental x-ray certification and provide a great level of patient care.

Dental Assistant Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing medical and dental emergencies when necessary.
• Assisting dental hygienists with procedures when necessary.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
• Giving patients information on dental hygiene, oral health care, and plaque control programs.
• Collecting and recording medical and dental histories and patient vital signs.
• Providing postoperative instructions as directed by the dentist.
• Caring for dental equipment.
• Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Ordering dental supplies and maintaining dental equipment inventory.
• Fabricating temporary restorations and custom impressions from preliminary impressions.

Dental Assistant Requirements:

• Certification or associate degree in an accredited dental assistance program.
• Dental x-ray certification.
• High school diploma or equivalent.
• Completion of Dental Hygiene Program.
• Experience using computers for a variety of tasks.
• Good written and verbal communication skills.
• Consistently professional appearance and attitude.
• Able to provide great patient care.

Business Profile Description

A unique blend of the Reggio Emilia approach, Multiple Intelligences, and the ‘Habits of Mind™’ defines the pedagogy of Mulberry, one of Global EduHub’s premier preschool education brands. With over ten centres scattered around Singapore and Australia, we combine a strong curriculum, beautiful learning environments, and specially tailored lessons to bring engaging, e ective and awe-inspiring lessons to every child. Mulberry is also the first and only preschool chain in the world to be certified in the use of the ‘Habits of Mind™’ by the USA, and we are an award-winning brand, having won the ‘Best of the Best Preschool Award’ for ‘Best in Promoting Positive Learning’ in 2015. We are also SPARK (Singapore Preschool Accreditation Framework) accredited.

Job Description

• Guide and mentor teachers to raise the standard and performance in the centre
• Build a team with positive morale and highly competitive educators
• Good leadership skills in leading a team to meet company objectives
• Well verse in local regulatory agencies requirement, licensing, health and safety regulations etc
• Work closely with relevant agencies or partner to fulfill requirement
• Prepare and control expenditures
• Maintain a healthy enrolment rates
• Maintaining good relations with parents, business partner, government bodies etc
• Adhere to teaching standards and safety regulations as established by the official sources
• Prepare monthly reports and other relevant documents required by the management

Qualifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• At least 2 years of relevant supervisory experience in a childcare setting including infant care
• Excellent communication and interpersonal skills
• Strong leadership qualities with passion in equipping and inspiring young lives
• Strong knowledge in curriculum and pedagogy

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

JOB SUMMARY/ JOB OVERVIEW :

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Job Responsibilities:

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands.
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Job Requirement:

• Well-groomed and pleasant looking
• Min 1 -2 years experience in F&B /Customer Service related field.
• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Active & Bubbling/Outspoken.
• Working days: Weekend (Friday to Sunday) and Public Sunday
• Working Hours: 6~8 hour per day (11pm-8pm) Minimum 2 day per week
• Good communication skills and Service Oriented

What to Expect:

• Career Progression
• Friendly and Passionate work culture
• Working location will be premium location at Orchard area
• Attendance Incentive Scheme & Other Amazing Perks!
• Other Amazing Perks!
• Incentives: Work more than 70hrs/month would entitled to $200 cash credits for Kolorist hair cut & colour

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.

Salary: up to $3000

Duration: 6 months direct contract convertible to perm
Working Days & Hours: Mon-Fri Office Hours, half Sat

Location: Ang Mo Kio

Geylang

Kallang

Toa Payoh

Woodlands

Yishun

Sembawang

Khatib

Job Description:
a) Counter Services

- Perform patient registration, appointment scheduling, billing and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks in accordance with standard procedures at the end of business day.

b) Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as performing eye evaluation tests, eye drops instillation and rendering of basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is ready for use at all times.

Job Requirements: Min Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Assisting the team in administrative works including but not limited policy issuance via insurer’s portal, checking and follow-up of policies
• Liaise with Insurers to obtain the most favorable coverage on client’s behalf.
• Collate documents and information relating to claims
• Handle and manage renewal business
• Ability in handling clients and communicating with underwriters
• Any other tasks assigned by HOD

Requirements:

• At least 2 years of experience in administration positions
• Minimum Diploma in Business Administration or equivalent
• BCP, PGI, ComGI and HI certifications will be an added advantage

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

· 8 hours work day ( late shift ends no later than 7.00pm)

Responsibilities:

· Enrol new students through walk–ins, email, calls and marketing campaigns such as open house

· Provide prompt, relevant and accurate information regarding the programmes to the needs of the

prospective parent and their child/children.

· Accountable to follow up closely on all sales leads to achieve the sales target

· Attend and advise existing parents regarding matters concerning their child/children’s programme change,

fees collection

· Maintain positive relationships with all parents and their children at our centres.

· Take ownership of assigned tasks within the team and programmes.

· To work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment

activities and objectives, to ensure enrolment growth at Julia Gabriel Centre

Requirements:

· GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

· 5 days’ work week (Including 1 weekend)

· Bilingual as required to liaise with Chinese speakers

· Experience with CRM, in sales and customer service

· Excellent spoken, written communication and interpersonal skills

· Driven and self-motivated, a team player

· Organised and independent

· Able to work on both weekends

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.

Interested candidates, please email your resume with photograph stating your expected salary to [email protected]

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented