Total 1,312 Customer Service job vacancies in PAS-Wisma Geylang Serai

The Opportunity

Our Mission

Technology is here for a reason – to make life easier for everyone.

At BlueBell Discovery, we are passionate about creating IT systems that are effective, reliable and truly makes everyday life easier for users! Thus, over the years, we have been delighting clients from a wide range of industries with our integrated solutions, which have played a key part in driving productivity improvements, enhancing customer experience and catalysing business growth for them. Some of our key products which have made life easier for clients and end users include our Media and Queue Systems, Self-Service Payment Systems, Self-Service Registration Systems etc.

Our Team

We value teamwork above individual glory, we favour ability over experience and degrees, and as a Singapore IT company that delivers results, we cherish a great can-do attitude over all else!

About the Role

We’re looking for a Project and Support Engineer to be the go-to professional trusted and relied upon to provide IT system support and to resolve system issues.

If you are looking for:

• a key role in system support;
• an opportunity to learn and contribute in a challenging and dynamic environment; and
• the satisfaction that comes with keeping systems in tip top condition,

read on, as this is the opportunity you’re looking for!

What You’ll Learn

At BlueBell Discovery, with the right attitude, you will have an exponential learning curve.

Some things you will learn:

• Integrate equipment
• Configure system and network
• Diagnose system issues
• Apply targeted and effective system fixes
• Problem-solving skills
• Communication skills
• Be a better team player
• Industry insights on trends and requirements

Job Description

Be a key personnel in system development and on-going usability

• Co-ordinate project activities and monitor project progress
• Assemble and test equipment and systems
• Install and commission systems
• Conduct user training
• Manage and resolve issues
• Conduct routine maintenance
• Help clients resolve system-related issues

The job will also require the candidate to be on standby for system support if necessary. There will be rotation for the after-office hours standby within the team. Should the candidate be activated after office hours to provide system support, flexible working arrangements can be arranged for the following day.

Requirements

• Fresh graduates or experienced engineers who are constantly seeking challenges
• Diploma or NITEC in any of the following: Information Technology, Electrical and Electronic Engineering, Computer Engineering, Mechanical Engineering or any other related disciplines
• Experience or knowledge in networking equipment configuration and design, setup and deployment
• Knowledge in using AutoCAD or any 2D or 3D technical designing tool is a plus
• Singaporeans and Singapore PR only

What we’re looking for in you:

• Enjoy Project and Support work and are constantly seeking improvements in work processes, to make life easier for people
• Possess strong analytical and problem-solving skills; able to break down a complex problem into manageable modules
• Strong attention to details
• Self-motivated
• Able to work independently and effectively in a team
• Ability to work in a fast-paced environment
• Excellent time and project management skills

On behalf of the hiring company, we are looking for a suitable candidate to join them as Senior WSH Officer.

Responsibilities

• Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
• Implementation of workplace safety, health, and environment programs and initiatives
• Enforcement of safety standards following the Workplace Safety and Health Act
• Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
• Ensure strict compliance with procedures in the statutory workplace, safety, health & environment requirements at sites and required premises
• Implementation of an effective safety management system, preventive measures as well and risk assessment to minimize accidents at the assigned workplace/site
• Preparation and/or submission of safety reports and necessary audits
• Assist the company in safety-related certifications and awareness such as safety audits, meetings, and executive of safety programs
• Work with the assistance of your safety team of WSH coordinators and supervisors at the project site
• Keeping up-to-date with industry best practices and regulatory changes in safety guidelines
• Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM for minimum of 10 years
• At least 10 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills
• Proven team leading/management experience

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Senior Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: ACX001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

-To plan, co-ordinate and conduct programs / activities that will promote active participation and contribute to the physical, mental, and psychosocial well-being of the seniors

- Organize and coordinate social and recreational group activities / excursions together with school / corporate / volunteer, etc.

- Coordination of matters concerning centres, programmes, volunteers, seniors and their next of kin / caregiver

- Assist Manager to ensure smooth operation of the centre including customer service, administrative and logistical support

- Perform any other duties as and when assign

Requirements

- Positive, mature, and independent

- Good interpersonal, communication skills, both verbal and written,organizational skills, both analytical and problem solving.

- Ability to manage multiple tasks and achieve results under pressure

- Passion and dedication in working with seniors in the community High integrity, and resilience

- Good team player

- Able to motivate, influence, inspire and engage seniors and volunteers

- Committed to make a meaningful difference to people’s lives and community

Responsibilities:-

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Design, develop, test scenarios and test cases and deploy the application
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, back-up procedures, network and PC

Requirements:

• Diploma or Degree in Information Technology or equivalent
• At least 3 to 4 years of experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix) remote desktop, router, Fortinet firewall
• Strong communication, interpersonal and customer relationship building skills.
• Motivated in problem solving
• Able to work as a team and independently

Benefits:

• 5 days work week
• Yearly Variable Bonuses
• Medical and insurance coverage
• On-the-job training provided
• KPI Incentive available
• Long service award
• Employee Vacation Benefit

• S$2,600 Higher
• Food & Beverage Industry
• MNC listed on the JSE, South Africa, and present in developed and developing economies in five continents
• Diploma & above in any related descipline
• Minimum 2 years experience in Customer Service

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Customer Service Executive

RESPONSIBILITIES:

• Reports to the Customer Service Manager
• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Minimum diploma & above of relevant discipline
• Minimum 2 years of related experience preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Good communication and negotiation skills
• Proactive in solving problems
• Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

OTHER INFORMATION:

• Location : Pandan Loop
• Working hours : · Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm
• Salary: S$2,600 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at +65 6590 9918 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job: Data processing and administration, clerical jobs

• 16 years and above
• Able to type fast and use Mircosoft & words.
• Students who have just graduated with an "N" or "A" Level are welcome to apply, whether as an individual or as a group.
• 2 vacancies are available for teamwork. Males or Females are welcome.
• This is a Short Term Job between 2/1/24 to 10/2/24 (flexible date to start)
• Salary of $10-$12 per hour
• Working hour is 9am to 6pm with flexible hours provided
• Working Place : 7 Kaki Bukit Road 1, #02-09 Eunos Technolink S(415937)
• If interested, please call 62841966 or work in for an interview

Benefits:

• Basic up to $2000 -$2500
• Overtime + Allowance given.
• MNC with better career growth.

Job Responsibilities:

• Read electrical/mechanical drawing.
• Perform inspections on completed electrical control panels.
• To meet the project requirements, fabricate and wiring according to the design and specification.
• Install equipment, troubleshoot and repair.
• Electrical wiring and mechanical parts troubleshooting.
• Installation & commissioning for new equipment
• Facilitate daily operations and using various type of tools to perform works.
• Testing and Commission for the machine, electrical wiring, system etc.
• Conduct daily service schedule planning.
• Performs ad hoc duties as assigned by Superiors.

Job Requirements:

• Entry level are welcome to apply. Training will be provided.
• Candidate with relevant experience in hands on work are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Description

• Scheduling Grooming Appointments
• Receiving Pets from Customers
• Managing Pets Welfare
• Delegation of Dogs to Pet Groomers
• Coordinate Pickup of Pet Dogs
• Updating of Pets information in Computer system
• Basic Retail Skills
• Administrative Duties
• Learn Shower techniques and Basic Grooming

Requirements

• Love Pets
• Likes Interaction with Customers
• Able to Work Weekends
• Courteous and Patient
• Converse well in English and Mandarin

If you would like a rewarding career working with Pets, contact us for an interview today. You can email your resume to [email protected] and we will contact you if you are shorlisted.

• Up to S$5,500
• European MNC
• 5-day work week
• Familiarity with ITIL processes
• Proficient in Microsoft Office 365, One Drive, SharePoint, Server, Windows Professional & Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.

Our client, a leading medical devices manufacturer, is looking for suitable talents to join their growing business as an IT Support Executive.

RESPONSIBILITIES:

• Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings.
• Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops.
• Provide support for the Office Suite, Outlook email applications on desktops, and other company-endorsed desktop and mobile applications.
• Resolve hardware and software issues pertaining to desktop and mobile devices.
• Provide support for production and office peripherals as required.
• Work closely with Operational Technology (OT) teams to understand system requirements and integration points.
• Assist in the design, implementation, and maintenance of OT systems.
• Troubleshoot and resolve issues related to the convergence of IT and OT technologies.
• Manage Configuration Items (CI) in the Computer Management Database (CMDB).
• Manage incident and service tickets in ServiceNow.
• Manage critical incidents and handle escalations in a professional manner.
• Monitor and report on key performance indicators (KPIs) while defining and implementing measures to optimize performance.
• Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia.
• Actively engage with clients to comprehend their needs and advocate for IT solutions.
• Cascade IT communications to IT users at the local sites.
• Gather feedback from local management and users on IT services and provide insights to the leadership team for ongoing improvement of IT services.
• Continuously monitor operations and proactively develop enhancements to improve the overall user experience.
• Offer solutions and ideas for improvement and optimization.
• Plan and implement IT rollout projects.

REQUIREMENTS:

• Bachelor Degree in Computer Studies/Information Technology
• Minimum 5 years of work experience in Information Technology
• Familiarity with ITIL processes
• Technical certifications are advantageous.
• Proficient in the following:

*Microsoft Office 365, One Drive, SharePoint.

*Basic apps available on mobile devices, and setup on mobile devices.

*Latest version of Windows.

*Basic configuration of PCs and laptops.

*Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.

*Server and Windows Professional and/or latest version.

• Technical knowledge of client endpoint devices and printers, software & hardware configuration troubleshooting, and follow-up.
• Desired knowledge in the field of Industry 4.0/IOT.
• Experience in connecting shopfloor machines to IoT platforms is a plus.

OTHER INFORMATION:

• Location : North-East
• Working hours : Monday – Friday ; Office Hours
• Salary: Up to S$5,500 ; Salary will commensurate according to experience & qualifications
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The incumbent will provide service coordination management, administrative support, and operations improvement and analysis for our Day Rehabilitation Centres (DRC).

a) Service Coordination Management

• Manage the onboarding process for new clients, assist in appointment scheduling and re-scheduling, subsidies application, and address client inquiries for Rehabilitation and Physiotherapy services.
• Work closely with internal stakeholders (where applicable) to ensure the smooth delivery of service.
• i.e. Active Rehabilitation (AR) service is carried out by Therapists.

b) Administrative Support

• Plan and remind stakeholders of the reassessment of care plans with clients as per their service plan’s requirements. This is to determine if the client needs to continue with the service.
• Ensure that proper documentation on the systems and paper filing is completed on a timely basis.
• Provide scheduling and planning support for Day Rehabilitation Centres and Nursing Homes in accordance with planning guidelines.
• Assist the Rehabilitation and Physiotherapy team with client enrolment and center schedule management, and Bumblebee (CMS system) administrative and support tasks.
• Provide any other ad-hoc administrative general support to the Rehabilitation and Physiotherapy team as assigned.

c) Operational Improvement and Analysis

• Extract, measure, and monitor key performance indicators for Rehabilitation and Physiotherapy services.
• Assist Rehabilitation and Physiotherapy centers in driving center utilization metrics.
• Identify areas for operational improvement to increase the efficiency of Rehabilitation and Physiotherapy centers.

d) Additional Responsibilities

• Assist the Care Coordinator team in service coordination management.

• Diploma or Advanced Diploma, preferably in healthcare related disciplines.
• Minimum 3 years’ experience working in a healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in MS Office applications 
• Proficiency in Google Workspace applications -
  • Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
• Good interpersonal and writing skills
• Good team player and able to multi-task
• Good communication skills (oral and written)
• Passionate in community services and service-oriented
• Good judgment and decision-making, problem-solving skills
• Independent, resourceful, and self-motivated
• Meticulous with an eye for detail

Additional skills:

ABOUT US

GMM(ex-Navya) is a leading and innovative technology company that specializes in autonomous mobility solutions. With a mission to revolutionize the way people and goods move, we are dedicated to developing cutting-edge self-driving vehicles that are safe, efficient, and sustainable.

Website: https://www.navya.tech/en/

ABOUT THE JOB

Navya Systems Pte. Ltd. is seeking a dedicated Fleet Supervisor to join our Operations department. As the Fleet Supervisor, you will be responsible for overseeing and managing the fleet of Autonomous Shuttles operating in the Asia Pacific Region. Your main objective will be to deliver the highest level of customer service to both domestic and international clients. Your passion for excellence and commitment to ensuring smooth operations will play a crucial role in the success of our autonomous shuttle services.

RESPONSIBILITIES

• Addressing customer queries, concerns, and complaints through various communication channels.
• Providing accurate and timely information to resolve customer issues.
• Identifying and resolving customer problems, technical issues, or service disruptions. Offering step-by-step guidance and troubleshooting instructions to assist customers in resolving their concerns.
• Accurately documenting customer interactions, inquiries, and complaints
• Recognizing situations that require additional expertise or intervention and escalating them to higher-level support or management, ensuring prompt resolution and customer satisfaction.
• Cooperating with colleagues and other departments located in France to resolve customer issues effectively. Sharing knowledge, best practices, and feedback to improve overall customer service quality.
• Ensuring a positive customer experience by delivering professional, courteous, and empathetic service. Demonstrating patience, active listening, and effective communication skills to build rapport with customers.

BASIC QUALIFICATIONS

• Diploma / Degree holder in Business, Management, Engineering or equivalent
• Strong customer service orientation
• Excellent verbal and written communication skills
• Effective problem-solving and critical thinking skills
• Fresh graduates are welcome
• No VISA sponsorship

PREFERRED SKILLS AND EXPERIENCE

• Previous experience in a customer service role
• Experience working collaboratively with team members
• Proficiency in using computer systems
• Completion of relevant customer service training programs or certifications

DIVERSITY

At GMM, we are dedicated to providing equal opportunities for all applicants, regardless of their background or characteristics. We believe in a fair and inclusive hiring process that considers individuals based on their qualifications, skills, and potential, without any form of discrimination or bias. Our commitment to equality ensures that everyone has an equal chance to succeed and contribute to our organization's growth and success.

Join GMM and be a part of shaping the future of transportation! If you are passionate about delivering exceptional customer service and thrive in a fast-paced, innovative environment, we invite you to apply for the position of Customer Service Officer. Together, let's make autonomous mobility a reality.

Job Description

The Service Coordinator provides strong administration support to the service team and is responsible for managing and coordinating services for customers.

Job Responsibilities

• Responsible for coordinating maintenance activities, including scheduling repairs, ordering parts and supplies, and ensuring that maintenance tasks are completed on time
• Communicating with clients to schedule maintenance appointments, provide updates on maintenance activities, and address any concerns or questions they may have
• Managing maintenance staff, including assigning tasks, monitoring performance, and providing training and support as needed
• Maintaining accurate records of maintenance activities, including work orders, maintenance schedules, and equipment inventory
• Ensuring that all maintenance activities comply with relevant regulations and safety standards
• Identifying opportunities for improvement in maintenance processes and procedures, and implementing changes as needed
• Providing exceptional customer service to clients, including responding promptly to inquiries and resolving issues in a timely and professional manners
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy

Introduction

Pet Grooming Jobs In Singapore!

Masmasgroomers Pet Grooming Centre is a company with a good track record of 17 years in the pet grooming industry and a reputable pet grooming centre in the East area. We are Expanding and looking for individuals who also want to Grow and Develop with us in this industry. We will be Generous in Rewarding the Qualified, Talented, and Committed Individual. Join Us for a Great pet grooming career.

Be a Part of our Growing Team of Professionals!

Qualifications Required:

Minimum Class C Pet Grooming Certification or Equivalent, with at least 1 year industry experience

Job Requirements:
1) Proficient in grooming dogs
2) Able to work on weekends
3) Able to converse in English and Mandarin
4) Be Safety orientated and have Good situational awareness
5) Hard working and a Good team player
6) Have a Patient and Calm disposition with the ability to handle stressful situations

7) Able to communicate well with customers and peers
8) Neat, Organised, Disciplined and Trustworthy

9) Singaporean/PR and Malaysians may apply

Benefits:
• Annual Leave
• Basic Salary + Commission
• Career Progression Opportunities

Working Hours:
Tuesdays - Sundays, 10.15am-7.30pm

(Alternate Tuesdays off)

We have 2 full time pet groomer job positions available. If you have what it takes, Join Our Team Today!
Email / Whatsapp us your resume: m[email protected] or 96350933

Working Hours: 6days/week

Working Location: Bedok, Punggol, Stadium, Kallang, Novena and Orchard.

Job Description:

• Prepare or serve hot or cold beverages.
• Preparing and display food items.
• Clean and sanitize work areas and equipment.
• Issue bills and accept payment.
• Ensuring work station and area are kept clean at all times.
• Review daily specials, changes on the menu.
• Provide excellent service to guests.
• Any other ad-hoc duties as assigned.

Customer Service Admin is responsible for on-time shipments of replacement and/or repaired customer products according to company service level guidelines. He/she is to set customer expectations and maintain customer relationships through RMA process, providing status and expectation setting.

Job Description

• Support day to day service operations such as Receiving & Shipping to internal and external
• Maintain and update data to track claim data (i.e.Reseller/Dealer, arrival date, serial #, product code, reason for return, costs, etc.)
• Monitor RMAs throughout exchange/repair cycle to ensure quick turnaround time
• Assist with customer’s inquiries, concern, complains and RMA request on products and services
• Follow up with customers to arrange the return of outstanding RMAs
• Monitor and maintain vendor portal websites and log applicable information

Requirements

• Minimum diploma qualification or equivalent.
• Min. 1 years of relevant working experience
• Basic knowledge in Microsoft Word, Excel
• Good verbal & written communication skills
• Must be well organised and ability to prioritize
• Able to multi-task and is a good team player

As an Associate Facilitator (Simulator), you will be responsible for the daily operations of the Simulator Training department of ComfortDelGro Driving Centre which plays a key role in helping learner motorists better prepare for various road situations, and to inculcate good and safe driving habits. This includes:

• Facilitating Simulator Training lessons via operations of the simulator machines.
• Coordinating the allocation of simulator machines to learners.
• Conducting briefings to learners before the start of each training session.
• Launching training modules/exercises of the simulator machines in a timely manner.
• Answering learners' queries, handling feedback and providing guidance where needed.
• Performing regular maintenance/upkeeping checks on the simulator machines in accordance with schedule.
• Maintaining the cleanliness of the Simulator Training room and simulator machines, including carrying out disinfection works after the end of every training session.
• Any other relatable duties as assigned by Reporting Officer.

Requirements:

• Possess at least one class of a valid Qualified Driving License (QDL).
• Minimum 'N' levels.
• Basic driving/riding skills and knowledge.
• Good working competency of the English Language (Reading, Writing and Speaking).
• Preferably bilingual to communicate with diverse group of learners.
• Good communication and interpersonal skills, as well as customer-oriented.
• Basic computer skills for this position is required in order to operate the simulator machines.
• Able to work on both weekends (Saturday & Sunday)

Working Schedule:

Full Time - 6-day work week, on a rotating work week schedule:

• Morning Shift - 7am to 3pm
• Afternoon Shift - 3pm to 11pm
• Saturdays/Sundays - 7am to 3pm

Part Time Contract (1-year renewable) - 2-day work week:

• Saturday - 3pm to 11pm
• Sunday - 3pm to 11pm

Benefits:

Attractive incentive schemes and bonus in line with job performance.

Interested applicants should apply with their resume stating expected salary and contact details.

Please note that only shortlisted candidates will be notified.

Jobscope:

· Providing administrative and documentation support to the sales team

· Read and understand orders – to ensure it can be fulfilled smoothly.

· To ensure orders are placed correctly and timely.

· Keep track the delivery status of orders regularly to avoid late penalty.

· Respond effectively and efficiently to customer’s inquiries.

· Follow up with factory about the delivery schedule and documentation

· Maintain & update filing and database system regularly.

· Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.

· Prepare and apply of Certificate of Origin

· Any other ad-hoc duties as required.

Requirements

· Min GCE 'O' / 'A' Level

· Meticulous, responsible and positive attitude

· Billingual - English & Mandarin.

• Up to S$5,500
• European MNC
• 5-day work week
• Familiarity with ITIL processes
• Proficient in Microsoft Office 365, One Drive, SharePoint, Server, Windows Professional & Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.

Our client, a leading medical devices manufacturer, is looking for suitable talents to join their growing business as an IT Support Engineer.

RESPONSIBILITIES:

• Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings.
• Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops.
• Provide support for the Office Suite, Outlook email applications on desktops, and other company-endorsed desktop and mobile applications.
• Resolve hardware and software issues pertaining to desktop and mobile devices.
• Provide support for production and office peripherals as required.
• Work closely with Operational Technology (OT) teams to understand system requirements and integration points.
• Assist in the design, implementation, and maintenance of OT systems.
• Troubleshoot and resolve issues related to the convergence of IT and OT technologies.
• Manage Configuration Items (CI) in the Computer Management Database (CMDB).
• Manage incident and service tickets in ServiceNow.
• Manage critical incidents and handle escalations in a professional manner.
• Monitor and report on key performance indicators (KPIs) while defining and implementing measures to optimize performance.
• Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia.
• Actively engage with clients to comprehend their needs and advocate for IT solutions.
• Cascade IT communications to IT users at the local sites.
• Gather feedback from local management and users on IT services and provide insights to the leadership team for ongoing improvement of IT services.
• Continuously monitor operations and proactively develop enhancements to improve the overall user experience.
• Offer solutions and ideas for improvement and optimization.
• Plan and implement IT rollout projects.

REQUIREMENTS:

• Bachelor Degree in Computer Studies/Information Technology
• Minimum 5 years of work experience in Information Technology
• Familiarity with ITIL processes
• Technical certifications are advantageous.
• Proficient in the following:

*Microsoft Office 365, One Drive, SharePoint.

*Basic apps available on mobile devices, and setup on mobile devices.

*Latest version of Windows.

*Basic configuration of PCs and laptops.

*Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.

*Server and Windows Professional and/or latest version.

• Technical knowledge of client endpoint devices and printers, software & hardware configuration troubleshooting, and follow-up.
• Desired knowledge in the field of Industry 4.0/IOT.
• Experience in connecting shopfloor machines to IoT platforms is a plus.

OTHER INFORMATION:

• Location : North-East
• Working hours : Monday – Friday ; Office Hours
• Salary: Up to S$5,500 ; Salary will commensurate according to experience & qualifications
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

PART TIME SERVICE CREW

Requirements:

. Weekends 11am to 9pm, including public holidays.

. $9-11 per hour.
· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW (FULL TIME/PART TIME)

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

FULLTIME /PART TIME SERVICE CREW

Full time Requirements:

. 5 days work week (Including weekends and public holidays)

. Basic Salary $1700-2000

Part time Requirements:

. 2 Shifts (10.30am - 4.30pm) or (3.30pm - 9.30pm) including weekends and public holidays

. $9-11 per hour

· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

A proud recipient of Excellence Service Award, we cordially invite experienced and zealous Customer Experience / Service Specialists who are imbued with a spirit of excellence to join our progressive organisation. Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

1. Customer Service

- Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls

- Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently

- Maintain records of customer interactions, process customer accounts and file documents

- Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically

- Collate all customers’ compliments and complaints into Spreadsheet for analysis

- Generate and follow up with sales leads from all the various platforms

- Identify and assess customers’ needs to achieve satisfaction

- Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions

- Afford support to the Head of Department and team members on day-to-day operation

- Perform any other duties as assigned

2. Customer Journey Experience

- Pinpoint service gaps in the Customer Journey experience

- Review Service Standards through visits to boutiques periodically

- Analyse the source and root cause of service deviance

- Generate workable solutions to bridge these service gaps

- Identify pain points of customers in their buying/shopping experience and derive solutions to address them

- Identify touch points for our customers to heighten our service level

3. Customer Relationship Management

- Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them

- Collate and analyse customer’s data using the CRM software, Hubspot

Pre-Requisites

- Minimum GCE-N Level

- Minimum 1 to 3 years’ experience in a customer service / experience capacity

- Relatively well versed in Microsoft Office Suite especially Excel

- Familiarity with CRM software ideally HubSpot

- Good command of English, both spoken and written

- Conversational Mandarin (to attend to Mandarin-Speaking Customers)

Able to work after office hours ie on weekends on need basis.