Total 1,728 Customer Service job vacancies in SGP - Tuas South Ave 6

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Responsible for day to day Diesel workshop management for repairs of commercial/ naval vessels
• Ensure engine overhaul processes are carried out effectively and productively in order to meet customer specifications and requirements
• Monitor and guide engineers and technicians to ensure they are strictly compliant to respective engine protocols, Critical Process Inspection (CPI), task sheets and processes stated in Diesel workshop handbook
• To oversee department overall projects to achieve engine delivery deadlines, targets and quality assurance.
• Strictly implement yard safety regulations and promote safety awareness by leading as role model

Requirements:

• Diploma or Degree in Marine or Mechanical Engineering
• Preferably 5-7 years of working experiences in yard or OEMs for diesel engines
• Able to perform troubleshooting on pneumatic, hydraulic, piping and basic electrical system with minimum guidance
• Able to handle mutliple projects for engine repairs and overhauls
• Knowledge on Engine overhauling and applied mechanics
• Familiarity with Engine Warranty, Claims and Job Acceptance related processes
• Able to supervise a team in both workshop and onboard vessels

Other Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm

1.Assisting in general administrative functions.

2.Maintenance and filing of documents.

3.Run errands and deliver documents within departments.

4.Answer incoming telephone calls and take down messages when necessary.

5.Attend to visitors and direct them to the relevant staff / department.

6.Sort and distribute incoming/ outgoing mails and faxes & courier services.

7.Helping in HR system update and maintenance including employee attendance, leave management, OT verifications and ensure accuracy of the updated data. And Monthly wages calculation and record. Monitoring staff and workers, supplier and sub-con course, course pass and working pass.

8.Company event organizer /helper

9.Documents distribution, data key in and monitoring

a) Machinery record, maintenance, PE cert , insurance , usage monitory

b) Vehicle record, maintenance, road tax , insurance , usage monitory

c) Assist in Purchasing and Logistics data record

10. Office housekeeping, checking stock stationery, pantry items and housekeeping items,

And arrange office staff daily lunch.

11. Assist in matching Do , and other accounting works.

12. Assist in setting up and manage IT equipment and IT Matters

13. Other ad-hoc duties as assign by immediate superior

Duties and responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Supporting, monitoring and maintaining office network systems (Microsoft 365, Trend Micro, Firewall, Hyper-V, VMWare etc)
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts and laptops for new users
• Repairing and replacing equipment as necessary, liaise with IT vendors or suppliers
• Testing new technology
• Support business application (ERP, MES, QMS, SharePoint) and writing reports using SQL or BI Tools.

Job qualifications and requirements

Tertiary qualifications - Computer Science or Information Technology

At least 1 year working experience in supporting network servers, laptops and software in network environment using windows platform preferred.

Knowledge of SQL, writing reports using BI tools and working experience of SharePoint desired.

Those who would like to start their career in IT are welcome to apply.

Others

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise
• A keen eye for detail
• Occasionally physical nature to lift heavy equipment

Background: As part of the RSK Group, with over 15,000 specialists globally, the RSK Digital Water team is to support the company’s expansion in Asia with specific and targeted solutions in the water industry. The team focuses on bringing innovative technologies in data analytics and remote monitoring for the Asia water market. To support this, RSK Digital Water is seeking a Digital Water Systems Specialist to join our team and drive digital transformation of water and wastewater infrastructure.

Role Description: The successful candidate will advise, develop and implement cutting-edge digital water solutions, leveraging IoT technologies, machine learning, and data analytics to optimise water management systems. This role requires a balance of technical expertise and knowledge of key technologies, suppliers, and implementation strategies. The role will be expected to deliver projects both internally for RSK and externally with clients, with the ability to engage with various stakeholders in the water management sector. These skills align with the core services of the RSK Digital Water team, in digital advisory services, data analytics services and IoT implementation. The role will report directly into the Head of Digital Water working in partnership with peers such as Data Engineers, Business Development Leads and Business Analysts.

The role is based in Singapore, with project and engagement work required across Asia and globally where required. Whilst some work is deliverable remotely, it is preferable for the role to conduct in-person meetings where possible and travel would be required on a project-by-project basis.

Key Responsibilities:

• Collaborate with water utility professionals, engineers, and administrators to identify and implement smart water technologies.
• Grow our project pipeline through business development activities in the water sector
• Develop data analytics pipelines for collecting, processing, and visualising water data to provide actionable insights.
• Plan large-scale IoT sensor networks to support urban water management systems.
• Lead efforts to integrate smart technology into existing water and wastewater infrastructure, improving operational efficiency and resilience.
• Work collaboratively with team members, including internal, external and academic teams in data collection, analysis, and technology deployment.
• Communicate technical insights effectively to diverse audiences, including both technical and non-technical stakeholders.

Requirements:

• Experience developing and deploying IoT sensors, machine learning models, and data visualisation tools in water management contexts.
• Understanding of water lifecycle processes from treatment and distribution.
• Proficient in Python and cloud platforms, with familiarity in SQL, MATLAB, and other relevant tools.
• Strong problem-solving abilities with a focus on multi-system analysis in urban water systems.
• Excellent communication skills and experience working with cross-functional teams in research and operational settings.
• Fluent verbal and written English skills

Job Description:

· Supervise and lead a team of customer service representatives, providing guidance, training, and support to ensure high-quality customer interactions.

· Develop and maintain positive relationships with customers, addressing inquiries, concerns, and complaints in a timely and professional manner. Act as the primary point of contact for escalated customer issues.

· Communicate with customers to identify their needs / expectations and make appropriate adjustments to meet those needs.

· Facilitate communication between internal departments such as operations, sales, and warehousing to coordinate customer orders and resolve issues efficiently.

· Track and analyze customer service metrics, such as response times, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed.

· Continuously evaluate and streamline customer service processes and procedures to enhance efficiency and customer satisfaction. Implement best practices and innovative solutions to optimize service delivery.

· Ensure compliance with company policies, procedures, and regulatory requirements related to customer service and logistics operations.

· Preparation of periodic status meetings with management

· Gather and analyze customer feedback through surveys, interviews, and other channels to identify areas for improvement and make recommendations for enhancing the overall customer experience.

· Provide ongoing training and development opportunities for customer service team members to enhance their skills and knowledge of logistics processes, industry trends, and customer service techniques.

· Collaborate with external vendors and service providers to ensure seamless coordination of logistics services and address any issues or concerns that may arise.

· Monitor the customer’s payment status.

· Involve in company marketing efforts. Contribute to the development of strategic initiatives and long-term plans for improving customer service operations and driving business growth in the logistics sector.

Requirements:

· Min Diploma in related discipline

· At least 3 years of experience in leadership role Logistics industry or freight forwarding industry.

· Possess project and time management/ time allocation and organizational skills

· With drive for high performance and prioritize customer satisfaction

Technical Leadership:

• Lead and supervise a team specialized in On Site Recovery (OSR) operations, with a focus on insitu machining and repair services in the maritime sector.

• Provide technical guidance and support to ensure safe and efficient execution of onsite machining projects.

Project Execution and Management:

• Plan, organize, and oversee onsite machining projects including crankpin machining, line-boring, and surface machining.

• Ensure compliance with technical specifications, quality standards, and project timelines.

Tooling and Equipment Management:

• Manage a specialized inventory of tools and equipment required for insitu machining works.

• Coordinate maintenance, calibration, and readiness of tools to support onsite repair activities.

Technical Solutions Development:

• Collaborate with clients to understand their onsite repair needs and develop tailored technical solutions.

Location: Ubi

Salary: Up to $3500

Working Hours: Mon - Fri and Alt. Sat

Mondays to Fridays: 8.00am to 7.00pm, Alt. Sat: 8.00am to 1.00pm

Industry: Premium Automobile

Responsibilities:

• To ensure overall customer satisfaction with aftersales service.
• To execute the core processes for service activities.
• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.
• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.
• To provide initiative to ensure smooth and efficient operations.
• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.
• At least 2 years experience in the automotive service industry as a service advisor or related experience.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.

To Apply >>

Please attach updated detail resume in MS WORD FORMAT (.doc file) with the following information:
1. Personal Particulars
2. Education
3. Work experiences (period of employment & job duty) in point forms
4. Last drawn salary in each employment

5. Expected salary
6. Reasons for leaving each employment
7. Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

Agent ID: R1439055

Job Responsibilities:

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Complies with local legal requirements by studying existing and new legislation, and anticipating future legislation.
• To ensure the maintenance programs and rectification jobs are managed by a team of technical officers and technicians efficiently.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Any other tasks assigned by leader.

Qualification:

- Minimum Diploma in engineering.

- Able to guide and troubleshoot ACMV faults.

- Good communication skills both verbal and written.

- SG Class 3 Driving License preferred.

- Familiarity with office software and phone systems.

- Has a good safety mindset and displays good WSH behaviour.

- SG Class 3 Driving License preferred.

Description

• Maintain a good relationship with customer
• Answer incoming phone enquiries and email enquiries
• Updates of schedule, excel and inform relevant parties on the changes
• Prepare and send quotations, invoices and agreement to customers
• Able to support customers on phone regarding service agreement or quotation or payment issue
• Maintain database
• Prepare and send serving quotation, invoice and etc.
• Update driver ETA
• Need to support in emailing work at times

Requirement:

- Must have at least 1 year working experience

- Able to work on 5.5 days (Sat - work from home)

- Must know MS Office

-Must be team player

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Highlights

• A leading brand name in Singapore for Industrial Vehicles
• Flexi-Benefits (Medical, Dental, Optical, Health Screening)
• Continued professional development

Job Description

1. Manage warranty administration on Material Handling Equipment (forklifts / industrial trucks)

2. Act as the main coordinator in tracking & submitting documentations for items under warranty for all service centres with principals

3. Provide technical advice and support for MHE

4. Liaise closely with principals and cross functions to update principal on all the abnormal breakdown cases

5. Ensure relevant updates on all technicians’ laptop relating to the MHE

6. Arrange for modification of forklift as and when requested by customers

7. Preparation of Accident/incident reports

8. Attend to and manage customer complaints

Requirements

1. Diploma in Electrical or Electronics Engineering or equivalent

2. Min 2-5 years of service and repair of industrial equipment & machine required including at least 2 years of troubleshooting experience in industrial equipment & machine

3. Class 3 driving license (must have)

4. Competent in Microsoft words, Excel and PowerPoint (must have)

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Customer Service Officer is responsible for managing and addressing customer inquiries, orders, and concerns to ensure a positive customer experience. Plays a crucial role in maintaining positive customer relationships, resolving issues, and ensuring customer satisfaction, contributing significantly to the company's reputation and success.

Job Responsibilities:

• Handle incoming customer inquiries, orders, & complaints via various communication channels (phone, email, chat) promptly & professionally
• Process customer orders accurately & efficiently, ensuring timely delivery & adherence to order specifications & company Standard Operating procedures & policies
• Demonstrate a deep understanding of the company's food products, their features, uses, & benefits to effectively assist customers & provide relevant information
• Address customer concerns, complaints, or issues regarding product quality, delivery, or service, & work to resolve them promptly while maintaining a positive customer relationship
• Maintain accurate records of customer interactions, transactions, complaints, & resolutions using customer relationship management (CRM) software or databases
• Act as a liaison between customers & other departments (such as sales, production, or logistics) to ensure efficient handling of customer inquiries or issues
• Collect & document customer feedback, suggestions, or complaints to provide insights for improvement in products or services
• Identify recurring customer issues or trends & collaborate with the relevant departments to improve processes and enhance customer satisfaction
• Build & maintain positive & long-term relationships with customers, providing exceptional service to enhance loyalty & retention

Job Requirements

• Minimum GCE “O” level
• Minimum 1 year customer service experience
• Experience in customer service, preferably in the food production or related industry.
• Adequate communication skills, both verbal and written.
• Interpersonal skills and ability to handle challenging situations with empathy and professionalism.
• Proficiency in using CRM software or customer service tools will be an advantage.
• Detail-oriented with good organisational and multi coping abilities.
• Knowledge of food products, ingredients, and their uses (preferred but not mandatory).
• Ability to work efficiently in a fast-paced environment and handle high call volumes.
• 5 days work week. Willing to work on roster shift.

This resource will be tasked to provide after-sales service and new equipment installation support. Duties will include but are not limited to, repair/technical service for installed equipment, installation oversight, commissioning support, and chemical resupply support.

Training will be provided by a certified training center and on-site operational training at an ongoing installation.

This resource is expected to be based in Singapore and available to travel as needed.

School of Art, Design and Media is looking for a candidate to join them as a Research Assistant.

Key Responsibilities:

• Support the research by conducting extensive literature review on the topic, archival research, identifying and collecting relevant sources, supporting concept and depth of interview questions, recording and editing interviews, resourcing visual data and moving images, interpretation of data and editorial assistance for book chapters, conference and journal publications. The topic is the creation of AI-supported animation adapted from Shakespeare’s works.
• Contribute to papers published by the PI and his team through data collection, analysis, editing, formatting and writing. If substantial original contributions are being made, co-author credit will be given.
• Help with organizational and administrative tasks within the project.

Job Requirements:

• Bachelor of Fine Arts or Bachelor of Arts in Media Studies, English, Film Studies, Cultural Studies or similar.
• Excellent English writing skills for scholarly papers and other publications with strong academic rigor is essential to conduct research.
• Preferably with knowledge about creative practice in animation/games.

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities:

- To provide support for installation, repairs, troubleshooting, and maintenance work on board as well as at the workshop for all electrical and electronic related equipment.

- To handle all technical-related matters independently including the preparation of service reports.

- To consolidate technical data and information for establishing service actitivities plan and strategy.

- To consolidate and control technical manuals and parts catalogues that are necessary for the service activities.

Requirements:

- Diploma or minimum Higher Nitec in Electrical / Electronics Engineering

- At least 2-3 years of working experience in the related field is required for the position of Service Engineer

- Fresh graduates will be considered for the position of Technician and training will be provided

- Able to work under stress and harsh environment

- Able to work long and odd hours

- Able to communicate and write English

- Good communication skills

- Posseses a valid class 3 driving license will be preferred

- Singaporean / PR preferred

Benefits:

- Profit-sharing scheme

- Attractive bonus

- Long Service Awards

- Good Career & Growth Opportunities

- On-the-job training will be provided

- Friendly Working Environment

An attractive remuneration package commensurate with qualification and experience will be offered to successful candidates.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Key Responsibilities:

• Lotus Formula, Lotus Script, Java, REST APIs, Front-End and Back-End coding

• Knowledge in VB.net

• Product Documentation, Test Case Creation, Report Analysis, Ticket Management

• SharePoint, Confluence

• MS Word, PowerPoint, Excel

• Requirements: Immediate

Lotus Formula, Lotus Script, Java, REST APIs, Front-End and Back-End coding

• Knowledge in VB.net

• Product Documentation, Test Case Creation, Report Analysis, Ticket Management

• SharePoint, Confluence

• MS Word, PowerPoint, Excel

• Requirements: Immediate

Mandatory Skills

Requirement:

Minimum 5 years of Production Support experience

Minimum Java development skills will be added advantage.

Key responsibilities

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1 support to ensure a seamless escalation process for complex issues.
• Collaborate with development teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

Job Highlights

• Staff meals provided
• Short walking distance from Tuas Link MRT
• In-house gym

Job Responsibilities:

• Preparation of quotations, sample supplies, sales materials etc
• Responsible for new account opening and credit applications
• Handle customer enquiries via emails and phone calls
• Manage products for reservation allocation and promotion purpose
• Maintain database to drive accuracy and completeness
• Liaise with other departments to fulfil customers’ requests and orders
• Provide sales and administrative support to the Sales team
• Assist with marketing activities such as food events or product launch
• Any other ad-hoc duties as assigned by Manager

Requirements:

• Diploma in Business /Marketing/Sales
• At least 2 years of relevant experience is preferred.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work