Total 6,207 Customer Service job vacancies in SG_Ensign_Kallang Place, L7 (Right Wing)

Job responsibilities :

• Answer and attend to customers for PM Service with repair order proceeding
• Support Service Advisors in preparation of repair quotations to customers
• Process Service Appointment booking with reprint repair order
• Conduct/Collect customer Satisfaction Survey
• Prepare and despatch monthly service reminder
• Support front office reception

Requirements :

• CS Skills
• MS Office proficiency
• Min N/O Levels
• 1 year of relevant experience
  
  Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• Must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, must possess excellent client service skills.

JOB SUMMARY

Oversee APEME's IT procurement strategy from the Asia-Pacific region, assuring project success through vendor alliances, soliciting, and assessing bids and quotes, and giving detailed cost analysis to IT leadership. Responsible for the entire procurement cycle, from placing equipment purchases to coordinating shipment to numerous sites, as well as handling each site's financial documents. Draft and execute the relevant purchase orders, contracts, and agreements, as well as guarantee that new department members are properly inducted and trained. Maintain strict oversight over both internal and external spending reconciliation.

Provide vital support for IT asset management by creating and maintaining digital and physical file systems for the organization's records, reports, and documents. Assume responsibility for collecting and organizing industry research, project assessments, and keeping a comprehensive vendor and resource database. Demonstrate skill in managing many projects, meeting tight deadlines, and communicating effectively at all levels of the organization.

Manage the IT department's day-to-day administrative operations at the APEME Regional Office in Asia Pacific. Ensure that information and documents are securely and efficiently transmitted via digital, postal, or fax connections. Aside from computers, be able to use a number of typical office gadgets efficiently. Create correspondence, memoranda, and other important papers with numerous software apps. Manage the department's postal operations, including the receipt and distribution of incoming mail. Gather, organize, and file important records and business transactions. Easily retrieve and enter work-related information into computer systems.

CORE WORK ACTIVITIES

Procurement and Contracting

• Primary liaison and administrator for vendor management activities in the region, manage vendor relationships and track contractual agreements; conduct vendor performance reviews and evaluation.
• Regularly organize & conduct pricing benchmark to ensure vendor competitiveness.
• Identify and research for potential vendors (not only for IT equipment, but for software vendors as well) within MVW guidelines, secure bids and quotations i.e. RFP.
• Create and maintain the vendor library for the record keeping and future reference.
• Conduct quarterly review of vendors, check on each vendor’s insurance documents and other agreement to ensure the vendor remains in line with MVW policies.
• Periodically review the company’s IT hardware standard and software standards to ensure they are up to date in the vendor’s catalog and in practice.
• Ensure risk assessment of vendors and alignment with MVW Risk Assessment team.
• Ensure timely procurement and delivery of IT equipment to the Singapore offices, and/or project locations required.
• Educate and conduct training for the IT onsite team on the procurement process and IT Services system to support the business units and guide the existing associates onboarding process for off-site locations.
• Develop procurement process for existing and new countries taking into consideration of various country’s regulations.
• Liaise with Business Units (especially during projects) to determine their product & service needs, ensure it meets their requirement & within the approved budget.
• Align with Service Procurement, IT, Risk Management and Security team leadership, and other internal stakeholders to assist with achievement of department strategies.

Project Management and Delivery

• Assist with design and delivery of project management plans and reports within project timelines.
• Provide guidance to business partners on IT plans pertaining to projects.
• Partner with site IT associates on projects movement and needs.
• Provide guidance to ensure the success of project delivery on-time. Coordinate internal resources for flawless project execution.
• Coordinate with Finance in preparation of budget files for each project.
• Maintain project documentation i.e. risk assessment, audits, scope of work, etc.
• Escalate and manage project risk and contingency plan.

Support Management

• Maintain record for Software licenses, hardware support’s license expiry and tracking for all sites in the AP region.
• Assist in the system upgrade for IT Services Tools, gather the requirement and perform the data migration.
• Support site hardware refresh plans and provide recommendation on hardware standards internally before liaison with the vendors.
• Assist with preparation of annual IT budgets and long-range plans.
• Assist management in process improvement to resolve any hardware end-of-life, or delivery issues.
• Provide generic support to IT Field Services team wherever required.

Asset Management

• Create and maintain a thorough and efficient record system to track all IT assets across AP region.
• Oversee, collate and catalogue market research, project analysis and vendor/resource library.
• Coordinate the leasing of IT equipment as directed by IT management.
• Liaise with IT and site management to coordinate the return of IT equipment for all leavers.
• Administer and maintain the hardware refreshment and life cycle, and acts as the primary liaison with the business for disposal of hardware (with or without value).

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Communication

• Provide assistance to coworkers, ensuring they understand their tasks.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others

• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Support all co-workers and treat them with dignity and respect.

Quality Assurance/Quality Improvement

• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Comply with quality assurance expectations and standards.
• Monitor the performance of others to ensure adherence to quality expectations and standards.

Personal Computer Support

• Maintain accurate inventory of desktop and laptop computers and related peripherals (e.g. printers, scanners, etc.).
• Support the IT team with the development of training materials and procedures related to the proper use of hardware and software.

Physical Security

• Support the Information Technology team with:
• Educating users regarding procedures for ensuring physical security of technological devices (e.g., personal computers, handheld devices including cell phone).
• Ensuring all backup tapes are locked in a secure location.
• Educating users regarding procedures for securing Personal Identifiable Information (PII).
• Ensuring the workshop, computer and telephone rooms are kept locked at all times and access is restricted.
• Ensuring that computer and telephone rooms are free of food, drink, and trash.
• Maintaining compliance with policies regarding limiting the storage of excess materials in the computer and telephone rooms.
• Ensuring redundant hardware is decommissioned, wipe and disposed in strict accordance with corporate policies.

CANDIDATE PROFILE

- High school diploma/GCSE/ O’Level equivalent (essential)

- Technical IT training (an advantage)

- Experience in Procurement, preferably within an IT environment

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About the Role

This role will be responsible for directly assisting an assigned group of local attorneys in addition to providing global team support with a variety of administrative responsibilities, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in our Singapore office.

Responsibilities & Qualifications

Other key responsibilities include:

• Daily time entry, expense reimbursement, calendaring and scheduling, managing/editing documents, and travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Preserving the confidentiality of ours and our clients’ protected information
• Generating, editing, and posting client invoices

We’d love to hear from you if you:

• Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
• Possess the ability to take initiative to work both independently and in a team environment with a customer service focus
• Demonstrate the ability to multi-task and adapt to continuously evolving technology platforms

And have:

• Relevant prior professional experience in a legal or professional services environment

Our client is a Fortune 100 technology company, providing platforms that help connect people around the world. One of our core values is to scale the business by putting people first, and the CARE Build team is uniquely positioned to propel this work to the next level as we let the customer’s needs be our guiding compass, not the technology’s limitations!

We are seeking a Service Delivery Manager to supervise in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Professional Services team, our goal is to deliver excellent technical/application support with outstanding customer service, satisfaction, and timeliness. This position is part of the Enterprise Engineering organization and requires a diverse and flexible skill set for supporting a wide range of applications within our client’s Commerce Engineering portfolio. Candidates must be passionate about technology, live for amazing customer service, thrive in a fast-paced environment, and demonstrate a strong sense of accountability.

This is a remote role located in Singapore.

Key Responsibilities

• Manage the assigned application support scope of work, including planning, organizing, scheduling, and supervising and managing the development projects, SDLC, Agile Methodologies, SCRUM meeting and Sprint plannings
• Continuously monitor, measure, and report the application support team’s performance, ensure the team is performing at its dimensioned capacity and according to defined SLAs
• Coach and assist with training of all L1 and L2 resources to ensure the highest levels of customer focus and collaborative working.
• Identify opportunities to eliminate recurring issues and increase automated detection and resolution
• Oversee clear and effective communication with all stakeholders, including end-user assistance where required until the issue has been resolved
• Ensure guidelines of change management, release management and application performance quality processes are strictly followed
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives

Minimum Qualifications

• Bachelor’s degree or equivalent is required
• 5+ years of experience developing and leading a team of application development professionals
• Leadership experience in a 24x7 operation supporting enterprise software and systems
• Experience working with stakeholders to communicate issues while balancing business expectations
• Significant knowledge of new product/service release cycles and willingness to stay on the forefront of emerging industry best practices
• Fluency in English is required

Applied Value Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.

Position Overview:

We're currently seeking a highly motivated Customer Success Admin to become a key player in our expanding team. The perfect candidate will have a solid background in managing complex administrative tasks, rigorous attention to detail, and a measure of customer-facing finesse. Familiarity with tech tools is very much preferred (We use Stripe, Hubspot, Wordpress, WooCommerce and many more). As a Customer Success Admin, you'll be instrumental in supporting our Customer Success team in ensuring our clients get the most out of our products and services.

Responsibilities:

1. Be a wizard behind our Customer Data & Access Management - helping our CSM (Customer Success Manager) achieve success

• Manage and own the data upkeep, maintenance process
• Monitoring, logging, manually implementing system changes throughout our tech-stack
• Spot improvement, retention trends, business opportunities for our Customer Success Team

2. Customer Support & Onboarding:

• Guide new customers through a seamless onboarding process.
• Troubleshoot Customer Onboarding issues if they arise.
• Be the superhero of customer inquiries – no cape required.
• Team up with our support squad to solve problems at warp speed.
• Reply to customers faster than they can say "help!"

3. Product Knowledge and Feedback:

• Know our products inside out – you'll practically be a walking user manual.
• Share customer insights with our tech wizards for constant improvement.

4. Customer Renewals:

• Monitor customer subscription renewals using Stripe and HubSpot, ensuring a high renewal rate.
• Follow up with churned customers to gather feedback.

5. Data Analysis:

• Utilize various tools such as HubSpot, Metorik, Mixpanel to analyze customer data and trends.
• Generate reports and insights to inform decision-making and strategy.

6. Customer Advocacy:

• Turn happy customers into our biggest fans – think case studies, testimonials, and more!

7. Workshop Coordinator:

• Oversee, plan and execute monthly Workshops (Ad-Hoc)
• Customer facing liaison between Workshop Trainees and Instructors

Qualifications:

• 1-2 years relevant experience, preferably as a Customer Success Support role in IT Edtech SaaS
• Familiarity with CRM tools such as HubSpot.
• Positive vibes, killer communication skills, and a dash of problem-solving wizardry.
• Ability to dance through challenges in a fast-paced environment.
• Ready to learn new tools and tech – we're all about growth!

Printing Admin Assistant (1 year contract - Renewable)

Hougang

5 days work (Mon-Fri)

8am-5pm

$1,600-$1,800

Job Description

• Perform bulk printing and duplicating services using in-house photocopier machines
• Perform finishing works onto printouts such as corner-stapling, hole-punched, collate by class & saddle-stitch
• Support Examination Committee in printing, collation, movement and safekeeping of the examination papers under prevailing tightened measures
• Ensure the printouts match the printing requests
• Ensure printing jobs are performed accurately and timely
• Maintain and upkeep the stationery inventory in the printing room
• Liaise with printer company on machine’s consumables
• Support front office during peak periods such as recess time & dismissal and perform simple administration duties
• Any other duties assigned by supervisor

Requirements

• Preferably 1 year of relevant working experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Executive

Working Days: 5 Days [Monday - Friday]
Working Hours: 9am - 6pm
Salary: $2800 - $3000
Location: Temple Street, Chinatown

Sales Coordinator in showroom and support team members to complete orders for clients.

Critical Accountabilities :

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

Requirements:

• Relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are seeking a professional and courteous receptionist to join our team. The receptionist will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling inquiries, and ad-hoc duties as required.

Key Responsibilities:

• Greet and welcome guests and direct visitors to the appropriate person.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures and controlling access via the reception desk, and administering the carpark system.
• Order front office supplies
• Liaise with management office for tenant matters in Suntec City
• Perform other clerical receptionist duties.

Requirements:

• Proven work experience as a receptionist or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience.
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Good organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Great customer service attitude.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till end of Dec 2024 (Renewable depending on performance and project)

Working hours: 5 days across Mon - Sun, up 44 hrs/wk

Work location: Clarke Quay / Novena area (work in office)

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Requirements:

1. Able to work in fast-paced environment

2. Able to speak fluently

3. Proficient in excel (VLOOKUP, Filter functions)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Top-tier European private bank is looking to hire someone who has call center experience for their customer service team. He/she is responsible to provide first level ebanking support by phone and/or e-mail to Clients. He/she has to analyse and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

Job Description:

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.
• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.
• Maintain the knowledge database of the service center.
• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.
• Act as SME for a specific focus area e.g. Authentication, Trading, Payments etc.
• Ensure activities performed are in compliance with relevant regulations and internal policies.
• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.
• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.
• Support any ad-hoc tasks / requests as assigned from time to time.
• Required to ocassionally work night shift (i.e. 5pm to 2am)
• Provide support as a team also for Hong Kong Public Holidays.

Requirements:

• Degree with at least 3 years of related banking working experience
• Previous experience in client service or call centre is preferred
• Good understanding of Banking and financial products
• Also able to handle verbal and written communication with clients whose main languages are Mandarin or Cantonese

We are searching for highly motivated, upbeat individuals who work well both with a team and individually when interacting with guests. The responsibilities include greeting and welcoming guests, ensuring that server stations are well-organized, and responding to guests' requests in a timely and efficient manner. To be a successful Customer Service ambassador, you must have good knowledge of proper food and beverage handling procedures and excellent organizational skills. Ultimately, an exceptional Customer Service ambassador acts as the face of the company brand, must be able to communicate effectively with both staff and guests as well as demonstrate outstanding customer service skills.

Roles and responsibilities:

• Serving guests upon their arrival
• Setting tables with clean linen, napkins, and tableware as well as condiments
• Ensuring that the server stations are adequately stocked with tableware, napkins, and condiments
• Delivering meal and beverage items to guests as needed
• Assisting with cashiering or processing guests' payments
• Clearing dirty tableware from dining tables and taking them to the kitchen to be washed
• Performing clean-up duties, which include sweeping, mopping, and vacuuming floors as well as polishing counters and fixtures
• Answering guests' questions regarding meal ingredients and preparation
• Notifying the manager of low or depleted restaurant supplies

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Defu South

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

At Ascentia Ace, we provide corporate solutions to businesses, such as incorporation, accounting, taxation and more. We utilise efficient cloud solutions like Xero and Talenox to increase productivity

Roles & Responsibilities

• Provide administrative support
• Faciliate client onboarding process
• Data entry, tracking and record-keeping
• Coordinate with strategic partners within the Group
• Ad-hoc projects

Requirements

• Proficient with Microsoft Office, especially Excel and Teams
• Good team player
• Able to work indepedently
• Meticulous

Our Office Operations function plays a central role in managing our working environment and the services within it, so that practice areas can serve their clients to the best of their ability. That goes beyond just ensuring that professionals have the client-facing and office services and equipment they need. It’s about ensuring that every space around our global network serves its purpose effectively, whether that’s an office, a breakout area or a conference room.

The opportunity

Reporting to the Operations Manager, the Receptionist is expected to provide administrative support in a timely and responsive manner to internal staff across HSF as well as external visitors to the HSF Singapore office.

The role will involve:

· To be responsible for overall reception duties in a professional manner including receiving clients and visitors and answering visitor inquiries.

· Answering, screening and directing incoming calls to the appropriate person, and if necessary, to take messages accurately and forwarded the messages on a timely basis.

· Maintaining high standards of presentation in the reception area, lobby and other public areas.

· Supporting high level of client service F&B requirements. Serving coffee, tea or other drinks to guests and visitors when required.

· Managing efficient scheduling of the conference rooms calendar.

· Work with cleaner to maintain a tidy appearance of the conference rooms before and after use, including the replenishment of stationery.

· Ensuring all meeting connections go smoothly

· Learn and be well-versed with meeting rooms equipment and updating wi-fi passwords

· Handling reprographics requests for clients in the conference rooms.

· Preparing the Out-of-Office and Visitors update and emailed to all Singapore users each morning. Notifying relevant staff members/HR when staff call in sick.

· Ensuring all incoming mail is distributed promptly.

· Maintaining a Visitor/Contractor Pass log to document the issuance of visitor/contractor passes and, to follow up with a daily review of the log.

· Arranging laundry for events requirement.

· Support event logistics

· Arrange photo shoot for new joiners.

· Admin tasks such as

- Printing and binding

- Ordering of supplies of whole office

- Preparing invoices

· Other ad hoc duties as required.

Skills, experience & qualification:

• A minimum of 2 years' relevant working experience preferably in a professional services environment.
• Excellent interpersonal and customer service skills.
• Strong telephone manners and communication skills.
• Ability to work in a highly collaborative team environment.
• Flexible to work after hours and on weekends/public holidays if required.
• Good command of English.
• Proficiency in MS Office and Chinese word processing

The Technical Support Engineer’s primary role is to delivery high quality, world class technical support on UKG Suite of products to a variety of end users. As a member of our Pro WFM Rapid Response team, you will provide support to our SaaS customers by accepting, troubleshooting, and resolving cases for issues related but not limited to the Pro WFM application, as well as the infrastructure that delivers it.

Your Responsibilities

• Develop in-depth product knowledge on UKG Pro WFM and learn how to recognise and effectively troubleshoot the different focus areas of the application
• Research application questions by setting up scenarios and testing within the application
• Troubleshoot, analyze, and solve complex customer issues utilising documentation, knowledge base, bug tracking system and senior team members expertise
• Replication customer scenarios for configuration/environmental solutions and/or readying the issue for Engineering review
• Analyze customer configurations and think ‘outside the box’ to resolve and/or find an appropriate alternate solution
• Fully document all activities, interactions, and next steps throughout the lifecycle of a case per departmental guidelines
• Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding UKG applications
• Provide standby, public holidays cover and after hour service as needed to meet business requirements.

Required Qualifications

• Bachelor’s degree or equivalent application support experience
• Ability to deliver superior customer service
• Understanding of operating systems, networking technologies/protocols, and software applications
• Familiarity with Oracle or SQL relational database management systems and SQL scripting
• Excellent analytical and organisational skills
• Excellent oral communication and written grammar skills
• Microsoft/Oracle certification is a plus

Commodities Intelligence Centre (CIC) is an e-commerce company specialising in physical commodities trading platform.

We are looking for an experienced and visionary Senior Platform Operations Specialist to oversee our Product Development & Strategy, Manage Operations, Lead in R&D Teams, Sales & Marketing Teams and Accelerate Global Business Development. This role is pivotal in shaping the strategic direction of our products, optimizing internal operations, and expanding our market reach. The ideal candidate will bring a strategic mindset, exceptional leadership skills, and a track record of success in managing complex product ecosystems, expert in Digital Marketing and International Business Development strategies.

Key Responsibilities:-

• Product Innovation: Spearhead the development of innovative products, overseeing the process from ideation to market launch
• Product Management: Lead the Product Management team, setting the product strategy and roadmap to meet business objectives
• R&D Leadership: Guide the R&D team in developing new technologies and products, ensuring that projects align with our strategic goals
• Code Review: Conduct code reviews, maintaining high standards of code quality and integrating best practices in software development
• Design Review: Act as a critical reviewer of product design, ensuring designs meet high-quality standards and user needs
• Process Optimization: Streamline internal processes for product development, product operation, sales process, ensuring efficiency and effectiveness
• Global Sales & Marketing Oversight: Oversee global sales and marketing strategies, enhancing our market presence and ensuring brand consistency
• Cross-functional Collaboration: Able to hands on work closely with engineering, design, marketing, operational, customer support and sales teams to ensure product success in the market

Qualifications:-

• Proven experience in product leadership, with a strong track record of successful product launches.
• Experience in technical leadership, including project allocation review, design review and code review, similar to a tech lead role.
• Strong understanding of global sales and international digital marketing strategies.
• Excellent leadership, communication, and collaboration skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Excellent academic background: Preferred MS or MBA with top international university / business school (Engineering; Business; Technology related)

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work from 01 April 2024, for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

Requirements

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Industry : Aviation /Aerospace

Summary of Duties:

• Responsible for achieving customer satisfaction which is measured through Airframer & Internal Scorecards
• Building new and developing long lasting relationships with customers
• Operate as the focal point for any and all matters specific to their customers
• Taking ownership of customers issues and following problems through to resolution
• Responsible for keeping accurate records and document customer support actions and discussions within CRM platform
• Perform on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
• Generate post visit reports and manage actions and commitments through to completion
• Generate Key Performance Indicators (KPI's)
• Analyze data to identify trends and areas of improvements
• Serve as the focal for performance claims: coordinate with warranty teams to validate claim data, negotiate settlement with customer, track claims
• Review, monitor and distribute customer(s) backlog reports, taking actions to prevent late deliveries.
• Support Cabin Services Finance department in the recovery of late AR helping finance with the right POCs and addressing systemic/ repetitive issues for corrective actions.
• Awareness of customers internal issues which may inadvertently effect the Cabin Services business
• Feedback information to Cabin Service sales team on new sales opportunities and Program teams on at risk parts: PMA, Owner Operator Parts
• Awareness of customer support contractual obligations either through the Airframer contracts or specific contracts with a specific customer
• Support Field Technical Representatives performing cabin inspections and generating the associated reports
• Provide level 1 & 2 technical support using CMM’s & technical drawings data
• Support STC working parties as required, support Entry into service (EIS)for new aircraft types
• Being available in accordance with constraints linked to aftermarket support domain.
• Must possess excellent interpersonal and communication skills,management /leadership acumen
• Well organized / Good presentation skills / Good negotiating Skills / a very good level of diplomacy

Qualifications:

Education: Bachelor’s degree or related field/equivalent experience. Bachelor’s preferred

Experience: Typically requires 6 years of customer support and services experience in a commercial aerospace environment required. Experience with lean principles and continuous improvement. Proven ability to manage complex projects, Customer Requests or Concerns. Airline purchasing department experience advantageous yet not essential.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Position: Diagnostic Radiographer

Industry: Radiological Centre

• Working Days: 5.5 days
• Working Hours: Mon to Fri 8.30am-5.30pm/ Sat: 8.30am-12.30pm
• Salary: $3000 - $5000 (can nego based on experience)
• Work location:Orchard Boulevard

Interested applicants can also send your resume to Whatapps:+65 8151 4682 (Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Candidates must be fully registered with AHPC

Job scope:

• Perform general X-rays
• Conduct quality assurance test
• Performs radiology examinations according to the clinic procedures
• Ensure radiation protection and safety
• Being responsible for all radiation safety and checking equipment for any malfunctions
• Cleans and sterilizes equipment and workspace

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279