Total 46,881 Customer Service job vacancies in Singapore

Working Hours: Mon to Fri, 9:00am - 6:15pm

Location: Suntec Tower

Salary: Basic $3000 - $3500 + Variable Bonus

Requirements:

• 1-2 years of relevant experience in commodity trading

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalization.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

Job Description:

• Perform laboratory specific methods on raw materials or finished products, media making, special projects or specified testing as directed
• Set up and maintain microbiological cultures
• Perform routine lab maintenance
• Stock lab (media and lab supplies)
• Clean lab (daily, weekly, deep cleans) and discard expired media
• Maintain log books
• Read and complete documentation of work through data recording and/or electronic note booking
• Application of routine / non-routine microbiological test methods (e.g. MIC, Challenge tests, Method Validation)
• Communicate immediately problems or unexpected results / anomalies with R&D personnel and Laboratory Lead

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Working Day: Monday to Friday

Working Hours: 8:00am - 5:30pm

Working Location: Woodlands Industrial Park E5

Salary: $2800 - $3200

Job Description:

• Handle customers' enquiries, prepare sales quotations, processing sales order, sales invoice and logistics management.
• Update products price list, brochure and distribute marketing materials to all customers.
• Assist in marketing communications, including maintenance of websites and social media platforms.
• Ad-hoc administrative and sales support duties as assigned.

Requirements:

• Diploma in Marketing/ Business Administration and equivalent.
• Knowledge with photo and video editing software, Photoshop and Illustrator will be added advantage.
• Minimum 1-2 years of relevant working experiences.

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

About Us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specialising in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.

Join Us and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionise the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

What You'll Be Doing:

• Proactively connecting with our customers on a daily basis
• Identify gaps in product vs client usage
• Able to interpret data given to assess needs of customers
• You will be the key driver to ensuring a seamless customer experience
• This role requires you to feel comfortable speaking over the phone as well as via texts/emails
• Keep our customers informed and engaged at the different stages of their journey with us
• Keep track of conversations - to ensure we are engaging at the right time
• Keep track of client feedback and feature requests

What We're Looking For:

• Quick and fast learner with a positive attitude
• Working proficiency in English and Mandarin languages is required
• A passion for making a difference for our users
• Be responsive and take initiative - thinking on your feet
• A desire to learn, grow and contribute beyond the immediate job scope
• Basic proficiency with Google Suites, specifically with Sheets and Docs

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now!

- 1 year contract (renewable)

- Telok Ayer MRT/Toa Payoh MRT

- Part Time 4 days/week, Full-time 6 days/week

- PT: $11/hr, FT: $1850 - $2300 per month

Job description:

• Cashiering With Great Customer Service.
• Receiving & Clearing Of Stock Delivered By Warehouse (Cartons Of Drinks, Cigarettes, Beers, Wine, Snacks, Etc).
• Receiving & Clearing Of Dairy Products, Packed Meals, etc From Supplier.
• Checking Expiring Of Products Especially Bakery, Dairy & Fast Food (Such As Sandwiches & Packed Meals).
• Packing & Stacking Of Stock In Storeroom, when necessary
• Overall Housekeeping (Cleaning, Sweeping, Mopping, Sanitizing) Of Store Such As Shelves, Chiller, Floor, Counter, Etc.
• Replenishing Or Topping Up Of Stock Onto Display Shelves & Chillers, Ensuring 100% "First Expire First Out" Policy.
• Simple Ordering Of Stock That Are Low In Stock.
• Simple Admin Work.

Period:

• 1 year contract (renewable)

Working Hours:

• Part Time 4 days/week, Full-time 6 days/week

Salary:

• PT: $11/hr, FT: $1850 - $2300 per month

Working Location:

• Telok Ayer MRT/Toa Payoh MRT

Requirements:

• Working experience in convenient stores or supermarkets preferred

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

ain@successhrc.com.sg (Registration no: R23116572)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities:

• Conduct administrative and operational tasks of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Any other ad hoc duties

Experience and qualifications:

• GCE ʻNʼ/'O' Level / NITEC or equivalent
• Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

Brief Description:

Join our dynamic IT department at AmSpec Singapore, where we ensure operational excellence across our global enterprise. We are seeking a knowledgeable IT Support Specialist with expertise in desktop support, networking, and system administration. This role is crucial in maintaining our IT infrastructure and supporting our workforce of 300 employees. You will be instrumental in resolving complex technical issues, enhancing our IT capabilities, and working closely with our corporate centralized IT departments to support local users.

Reports directly to the IT Director based in Europe, who also manages our teams in Spain, India, the Middle East, and the Netherlands, this position requires effective collaboration within a culturally diverse and geographically dispersed team.

Responsibilities:

• Provide second-level technical support for end-users, addressing issues related to desktop systems, software, hardware, and peripherals.
• Troubleshoot network problems, including issues related to switches, firewalls, and NAS devices.
• Develop and maintain scripts using PowerShell to automate routine tasks and streamline system operations.
• Assist in the administration and support of SharePoint environments.
• Collaborate with team members to implement new technology solutions and improve existing processes.
• Document troubleshooting procedures and maintenance logs.
• Train users and staff on new technologies and IT procedures.
• Work closely with centralized corporate IT departments and regional teams to ensure cohesive support and operations across the enterprise.
• Other duties as assigned.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not required).
• Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Expert (MCSE), or similar.
• 2-5 years of experience in IT support within a midsize to large organization with prior experience in a global enterprise environment.
• Strong knowledge of desktop and server operating systems, including Windows and MacOS.
• Experience with network troubleshooting and basic administration (knowledge of switches, firewalls, and NAS storage systems).
• Proficient in scripting with PowerShell to automate tasks and manage systems.
• Familiarity with SharePoint administration and troubleshooting.
• Experience with using a ticket system, preferably osTicket.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, capable of working effectively in a diverse, global team environment.
• Excellent knowledge in Microsoft Office / platform (especially Excel Macro, VBA, Access, SharePoint and Power BI).
• Good technical writing and verbal communication skills.
• Good analytical, logical thinking and problem-solving skills.
• Team player.

What We Offer:

• A dynamic, supportive, and technology-driven work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Job Description:

The Customer Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including duties assigned by Manager, Hospitality and Senior Manager, Guest Services.

Responsibilities:

Handle walk-in and telephone enquiries at the information counter or in the lobby, provide information on general directions for clinics, wards and facilities in the hospital, booking of hospital tour, price list for hospital stay, etc.

• Handle complains/feedbacks professionally if any.
• Conduct maternity/hospital tours to introduce potential patients
• Process walk-in membership application.
• Reply Guest Services and Membership emails enquires on a timely manner.
• Accompany patients to their respective wards and conduct room orientation or the delivery suite after the completion of the admission process when required.
• Assist to receive hospital items such as gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• To support/cross coverage for fellow colleagues from Concierge, Bellhop and Guest Services Associates when they are on meal breaks, sick leave, annual leave etc when required.
• Perform any other duties that may be assigned from time to time.

Requirements:

• GCE “N”, “O” Level or Diploma
• At least 2 years’ experience in healthcare or hospitality industries
• Proficient in Microsoft Excel and Word
• Works precisely and accurately with details and factual information.
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Independent, self-motivated, and results-driven.
• Good Team Player.
• 5 days work week/Saturday is a working day
• Off on 1 of the weekday and rest day on Sunday
• Mon to Fri 8:00am to 5:30pm / 8:00am to 5:00pm

Job Duties

• Deliver and ensure professionalism and smooth customer service experience is delivered at all times to the all stakeholders.
• Accountable for all correspondence matters (class scheduling, updates, announcements etc) with parents and students via various communication platform.
• Manage customer inquiries or complaints, resolving issues promptly and effectively to ensure customer satisfaction and retention.
• Provide administrative support to coaches, for example managing the assessment exercise of students with the tabulation, presentation and deliverance of the assessment reports to the all stakeholders.
• Maintain close communication with the coaching team to ensure accurate and update information is communicated and vice versa.
• Upkeep of students database records & manage class schedule in the CRM systems. Manage the inventory level for merchandise.
• Responsible for the issuance of all term invoices and merchandise sales
• Liaise with building management on any maintenance issues and facilities requests.
• Ensure that the overall presentation of Academy venue is in proper, clean and safe condition
• Support management to ensure smooth operations process and flow for all events (trainings, competitions etc)
• Provide inter-department assistance such as sales, marketing & finance to ensure alignment in customer service initiatives and address customer needs effectively.
• Execute ad-hoc duties as assigned by management.

Education

Minimum Diploma holder

Working Experience

At least 2 years of working experience in customer service area preferably in an academy environment.

Skills and Competencies

• Strong communication and writing skill.
• Good organizational and administrative skills.
• Customer oriented and passionate on delivering first-class service with the spirit of excellence.
• Excellent interpersonal skills with empathy and embrace diversity.

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY

Responsibilities:

• Support the Operation Manager in managing day-to-day operations of our contact centre by providing coaching and training to the team members.
• Conduct regular transaction monitoring and call reviews to ensure that due procedures and quality standards are strictly adhered to.
• Ensure that training and development plans are in place to address any gaps in staff competency and weaknesses.
• Manage fair and consistent application of performance management and disciplinary measures against performance lapses.
• Work across departments to improve business processes and enhance efficiency.
• Deliver operational results within agreed budgets, service levels and business targets.
• Generate daily, weekly and monthly reports to clients and prepare monthly business review.
• Other ad hoc duties as assigned.

Requirements:

• Minimum 3 year(s) of relevant experience in supervisory role, preferably in a contact centre or customer service environment.
• Tech savvy and has good knowledge of Microsoft Office (Word, Powerpoint & Excel).
• Possess good interpersonal and communication skills, creativity and problem-solving skills.
• Positive and able to motivate team to achieve business targets.
• Good leadership and people management skills.
• Able to work well in a team in a dynamic and fast-paced environment

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Bukit Batok / Choa Chu Kang / Woodlands

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description:

• Conduct training for new staff on the product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

Title: IT Support Engineer

Location: Singapore, Central

Perm

Responsibilities:

• Act as a single point of contact for user incidents, requests, and communications.
• Provide Level 0/1 support for applications and software systems.
• Enhance user awareness of IT issues and promote appropriate IT resource usage.
• Manage IT incidents using the incident management system.
• Repair and upgrade PC hardware and software.
• Maintain inventory of equipment and software licenses.
• Manage provisioning and de-provisioning of IT resources.
• Support classroom IT and Audio Visual needs (e.g., Apple TV, projectors).
• Handle logistics for IT equipment (e.g., iPads, computers, printers).
• Perform Mobile Device Management operations.
• Administer desktop operating systems.
• Research and implement new technologies to improve IT support and processes.
• Ensure helpdesk processes are up-to-date.
• Provide administrative support for the Technology department.

Position Requirements:

• Strong analytical and problem-solving skills.
• Ability to establish relationships and resolve technical issues.
• Hands-on approach with quick learning ability.
• Excellent verbal and written communication skills.
• High standard of customer service and telephone manners.
• Team player with good time management and organizational skills.
• Understanding of confidentiality principles.
• Familiar with basic network troubleshooting, Active Directory, Office 365, and CASPER suite for Apple devices.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Sales Coordinator to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Sales Coordinator:

• Assist Sales & Marketing teams with administrative and marketing tasks.
• Prepare quotations, track sales orders, and assist with tender processes.
• Generate reports and manage databases.
• Support customer relationship building and maintenance.

Requirements:

• Diploma in any field
• 1 - 2 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $7,000

Roles/Responsibilities

• Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.
• Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
• Support diverse jurisdictions comprising of multi country
• Fine tune applications and systems for high performance and higher volume throughput
• Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
• Respond on time to the queries raised by various business units.
• Provide timely updates regarding production status and progress of issue resolution.
• Perform impact analysis of enhancements/projects that will impact supported systems.
• Participate in Disaster Recovery and Business Continuity exercises.
• Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.
  
  Qualifications and Skills
• Bachelor Degree or equivalent in Computer Science or related field.
• Able to support SIT/UAT/PROD/DR deployment, with DevOps
• Able to support relevant software/platform/database upgrade for the systems
• SQL, Unix/Linux, Oracle, WebLogic, Java J2E
• Willing to work off-hours and weekends when required for projects or emergency support.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

1) Manufacturing sector experience is preferred.

2) Handle Day to day enquiries (phone/email/fax) and support Management & Production team.

3) Coordinate Between Production team and Office management team.

4) Update the company polices as needed.

5) Book flight tickets and make travel arrangement for workers and staffs.

6) Prepare master list for Drawings, Documents, incoming & outgoing correspondences.

7) Submission of documents, drawings, letter and creating transmittal.

8) Maintain proper organisation & production of filing system, storage of documents and information.

9) Keep electronic filing and archive system for easy issuance, storage, retrieval and management & production of documents to internal and external parties.

10) Schedule meeting with production team & management team.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Job Summary

• To be overall responsible for the smooth management of dormitory

Job Description

• Direct the customer to articulate the suspected fault through carefully designed questions
• Identify the issue encountered by the customer and revert to the person in charge (IT)
• Arrange appointment with the client for follow up
• Monitor and follow up on all outstanding via email/phone
• Follow-up and update customer status and information
• Create and update records and databases with personnel, financial and other data
• Processing of financial documents, reports, statements and maintaining records.
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Managing all the administrative duties.
• Keep stock of office supplies and place orders when necessary
• Daily operation sales collection reconciliation and report.
• Daily Attendance Submission.
• Coordinating with external vendors, clients, staff and overseas suppliers on billing, delivery matters and reports.
• Perform any other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level
• At least 1 year experience is preferred but not essential.
• Good command of spoken/written English and Basic computer MS Word/Excel
• Able to commit minimum 4 months
• Able to start immediate/short-notice

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
• Digital Advocate to educate customers to bank digitally.
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
• Collaborates with team members and working partners for problem resolution.

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Customer Service Officer (Banking Call Center/1 Year Contract/Up to $3800)

Shift work required (Shift Allowance + Training provided)

5 working days per week - 4 weekdays + 1 weekend

Responsibilities:

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions

Requirements:

• Proven experience working in a call center environment, experience in a banking/financial services sector will be an added advantage
• Excellent verbal communication skills with the ability to articulate information clearly and concisely.
• Strong listening skills to understand customers' needs and provide appropriate solutions and attention.
• Demonstrated commitment to delivering exceptional customer service and achieving total customer satisfaction.
• Ability to empathize with customers and tailor interactions to meet their individual needs.
• Proven ability to identify cross-sell opportunities and promote additional banking products or services during customer interactions.
• Strong analytical and problem-solving skills to identify trends in customer feedback and recommend improvement actions.
• Ability to handle customer complaints or escalations professionally and efficiently.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Working days: 5 days

Location: Tuas, shuttle provided at specific MRT station

Salary: $1800-$2000 + transport allowance

Job Scope:

• Answer incoming telephone calls, determine the purpose of each call, and direct calls to the appropriate personnel.
• Perform front desk responsibilities and provide general office support.
• Maintain neat and professional look of the reception area
• Assist with basic administrative tasks

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Responsibilities

• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
• Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
• Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
• Analysed, troubleshot, and diagnosed problems and provided prompt repair and solutions.
• Installed, configured, and tested equipment on specialized platforms.
• Engaged in first-level support for customers requiring routine support and troubleshooting.

Requirements

• ITE/ Diploma in Engineering
• Able to commit to OT and 24/7 Standby

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: VIvian Chung Fhui Tiin
EA Personnel Reg No: R22106436