Total 46,454 Customer Service job vacancies in Singapore

Job Description

• Report to the managers
• Ensure the smooth running operation of the restaurant
• Greeting, seating, and escorting guests to their tables
• Building and maintaining relationships with guests
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before the shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Process customer orders via Point-of-Sale (POS) system
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
• Motivate team members and maintain a high level of team cohesiveness
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
• Any other duties assigned

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Candidates with F&B-related experience will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park) Opening soon

Job Description

Responsibilities:

• Attend to customers' queries and ensure quality guest services
• Have knowledge in every dish served and to provide explanations as requested
• Obtain feedback from customers and to use it to improve service
• Coordinate with kitchen staff to ensure smooth and efficient operations
• Ensure cleanliness and hygiene are kept up to standards
• Other ad-hoc duties assigned by the Restaurant Manager

Requirements:

• Able to commit a min of 3 hours for each shift
• Able to have simple conversations with customers
• Can start asap by calling 90309629

Job Responsibility:

- Respond enquiry customer emails timely and to liaise with corporate / retail customers to ensure sales performance

- Development and compliance to Customer Service Excellence Standards, Standard Operations Procedures and instruction materials

- Direct and coordinate activities of businesses or departments concerned with production, pricing, sales and distribution of products.

- Sales management via online portals and sales channels.

- Order processing and assist customers with self-collection and requests

- Development of Promotional Marketing and Communication Materials to deepen existing account relationships

- Preparing quotations and Sorting invoices for payments

- Increasing the Company’s market share in the relevant industry sector

- Increasing the Company’s sales revenue in line with the company’s goals.

Requirements

- MS office

JOBMATCH Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

• Position : Application Engineer-Sales Support
• Location : Near Joo Koon MRT
• Working hours : Monday-Friday, 9.00am-6.00pm
• Salary : Up to $5200 (Depend on experience) + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Responsible for engineering, fabrication and performance of small and medium vacuum systems
• Accountable for fabrication cost , supervise fabrication work, performance output and on-time delivery to customer
• Engage customers to evaluate application possibilities, calculate and design vacuum systems and propose suitable solutions
• Select instruments and components to meet customer’s requirement and specification
• Responsible for coordination and performance of large systems where system is built by company
• Provide inside sales support, handle sales inquiries, generate proposals and follow up on quotations and technical clarification
• Supervise and provide guidance to system technician (direct report) to execute system assembly involving pipe fittings, valves, instruments, skid frames, control panel and up to testing and painting.
• Responsible for Final Acceptance testing (FAT) in system production facility and Testing & Commissioning (T&C) at site
• Coordinate with factory, outsource vendors and sub-contractor
• Create G.A. Drawing, P&ID etc using 3-D Solidwork
• Track and report quote activities; participate in Monthly Reporting process
• Execute contract review and clarify with customer where necessary to resolve unclear requirements
• Coordinate with Order Admin team on shipment update and information back to customer

Requirements:

• Bachelor Degree in Mechanical or Chemical Engineering is required
• 1-2 years of working experience in application engineering and sales support
• Experiences in systems design can be an advantage but not mandatory
• Familiar with 3-D SolidWorks
• Willing to travel whenever needed (customer site)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Lun Xin Yi

Executive Consultant (APAC)

EA No: 13C6684

Reg no.: R24121086

About GME Chemicals:

GME Chemicals is a top distributor in the polymer & chemical industry, active in seven Asian countries. Our company stands out for its excellent service and innovative products in the polymer field. Being part of the Biesterfeld Group means we have a wide reach and advanced resources to serve our customers better. As we aim to grow and make a bigger impact in the polymer market, GME Chemicals Singapore is excited to welcome a Senior Customer Service Representative to our team. This role is crucial for ensuring our customers receive outstanding support as we continue to expand our business.

Job Purpose:

The Senior Customer Service Representative at GME Chemicals Singapore will play a vital role in enhancing customer relations and ensuring the efficiency of our service delivery. This position calls for an experienced individual who can manage complex customer inquiries, drive customer satisfaction, and support the sales team in achieving its objectives.

Key Responsibilities:

· Act as the primary point of contact for customer inquiries, complaints, and feedback, ensuring timely and satisfactory resolutions.

· Manage and oversee the processing of customer orders from initiation to delivery, ensuring accuracy and timeliness.

· Coordinate closely with the logistics & sales teams to ensure seamless service delivery.

· Analyze customer feedback and work with the management team to improve service quality and procedures. Support with the development of Business work flows.

· Develop and maintain strong relationships with key customers, understanding their needs and ensuring they are met.

· Provide mentorship and guidance to junior customer service staff, helping them resolve complex issues and develop their skills.

· Prepare regular reports on customer service metrics and identify trends or issues that require attention.

· Consolidate Customer forecasts

Qualifications:

· Proven experience as a Customer Service Representative, with at least 3 years in a senior role or similar capacity.

· Strong understanding of customer service principles and practices, preferably in the polymer or related industry.

· Excellent communication and interpersonal skills, with the ability to handle difficult customer situations with diplomacy and tact.

· Proficiency in customer service software, databases, and tools, preferably SAP

· Ability to work independently, prioritize tasks, and manage time effectively.

· High level of accuracy and attention to detail.

· A team player with a positive attitude and strong problem-solving skills.

What We Offer:

· A dynamic and supportive work environment where you can grow your career.

· Competitive salary and benefits package.

· Hybrid work environment where team members can work from home one day per week.

· Opportunities to contribute to the expansion of a leading company in the polymer industry.

GME Chemicals is an equal opportunity employer, committed to diversity and inclusion.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Primary Responsibilities:

· Provide technical support, trouble-shooting, commissioning & preventive maintenance for medical equipment

· Coordinate and liaise with customers for maintenance services to ensure minimum downtime

· Perform other technical tasks as assigned

Requirements:

· Diploma or Degree in Biomedical Engineering, Electronic or Electro-mechanical Engineering is preferred

· Good interpersonal skills and customer oriented

· Independent, self motivated and a team player

· Possess a valid driving licence

· Willing to travel to support customers as needed

• Love working with primary school aged kids, and want to have fun?
• Want to join a growing company focused on kids and engagement?
• Want to work for a company that promotes and invests in their team?

We are a community based After School Student Care provider in Singapore! As part of our growth, we are seeking new remarkable Student Care Teachers in living our vision of nurturing the next generation of learners. If you are dynamic and passionate, with a positive mindset, come join us to be an integral part of our dream team!

Bring your current industry experience and knowledge in After School Care and join our vibrant team of Teachers in this exciting Part Time opportunity!

Working Hours

Mondays to Fridays: 1pm to 7pm

The Opportunity

Your role in a nutshell:

· Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

· Guide primary school children (primary 1 to 6) to ensure completion of daily homework

· Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

· Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

· Maintain and build relationships with children and parents.

· Being an inspiring role model with a creative spirit and a positive mindset.

· Ensure safety and timely transfer of students from school to our centre

· Ensure safety of children within our premise

· Any other ad-hoc duties as delegated by Centre Management

The Talent

· Diploma Holder

· Preferably with 1 year of working experience in a Student Care / Enrichment / Preschool Centre.

· Capability to comprehend the core content of primary school Chinese curriculum and oversee the completion of homework (while not requiring accuracy or advanced academic support, a basic understanding is crucial).

· Possess good communication and classroom management skills.

· Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

· Creative and loving energy with a positive disposition

· Excellent communication and classroom management skills

Next Step

Interested candidates are welcome to submit an application by submitting your up-to-date resume/CV to us.

Thank you

EA Registration No.: R23111820 (Ben Chang)
EA License No.: 22C1307 (First Konnection Pte. Ltd.)

Work Location: Novena

Work Hour:

Monday to Thursday 8.30am to 6.00pm

Friday : 8.30am to 5.30pm

Responsibilities:

•Provide technical support and maintenance of IT infrastructure.

•Monitor system performance, troubleshoot, and resolve IT issues.

•Implement system upgrades and enhancements.

Requirements:

•At least 6 years of experience in IT support and infrastructure maintenance.

•Good communication, project management, strong analytical, problem-solving skills

22C1322

R23115755

• Position : Learning Centre Admin/Receptionist - Toa Payoh - [Roster Hours + Allowances]
• Location : Bishan/Woodlands/Yishun/Tampines/Sengkang
• Working hours : 4 Week Days + 1 Weekend (Roster Timing)
• Salary (commensurate with experience) : Up to $2900 + 14 Days Annual Leave + Allowances + Training Incentives + Dental Benefits
• Duration : Permanent
• Industry : Education/Training & Development

Main Responsibilities:

• Answers all incoming telephone calls and enquiries and handles all correspondence.
• Assists the Centre Manager in all matters at the Centre
• Maintains the Centre’s common areas in a neat, clean and orderly manner.
• Maintains petty cash, keeping a proper record which is to be submitted on a monthly basis.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Submits term fees collection report to the Centre Manager
• Prepares the Centre’s Enrolment Audit submission.

Requirements:

• Minimum 'O' Levels
• Familiar with Microsoft Office
• Ability to work flexible hours (weekday nights and weekends)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

RESPONSIBILITIES:

1) Support on-site and remote end-users to resolve IT-related issues

(hardware/software/network) on their notebooks/desktops and related peripherals.

2) Resolve issues that occur outside work hours whenever needed.

3) Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or

similar role for about 2 years or more.

• Hands-on experience and knowledge in troubleshooting and deploying Windows 10

• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF

scanner, label printer, and laptop issues

• Hands-on experience and knowledge in troubleshooting user and support of MSOffice

products

• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity

• Basic Support and Troubleshooting of other desktop software used by the office

• Basic support on iPhone / iPad / Android phones

• Knowledge of IT procurement, order and delivery process flow and protocols

• Ability to work effectively in multi-cultural environment

• Ability to deal with ambiguity, negotiation, unorganized situation

• Ability to leverage on available tools such as subscription services, internet or other

online services to support functions

• Continuous self-learning and self-initiating

• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

• Ability to communicate effectively with a wide variety of people in a professional

manner, face to face, on the telephone and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage and perform under pressure to meet SLA’s.

• Excellent knowledge of Customer Service best practice.

• Willing to work flexibly and with enthusiasm
• Good interpersonal and communication skills, high adaptability and positive

attitude are expected.

• A team player with determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

RESPONSIBILITIES:

1) Support on-site and remote end-users to resolve IT-related issues

(hardware/software/network) on their notebooks/desktops and related peripherals.

2) Resolve issues that occur outside work hours whenever needed.

3) Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or

similar role for about 1-2 years.

• Hands-on experience and knowledge in troubleshooting and deploying Windows 10

• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF

scanner, label printer, and laptop issues

• Hands-on experience and knowledge in troubleshooting user and support of MSOffice

products

• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity

• Basic Support and Troubleshooting of other desktop software used by the office

• Basic support on iPhone / iPad / Android phones

• Knowledge of IT procurement, order and delivery process flow and protocols

• Ability to work effectively in multi-cultural environment

• Ability to deal with ambiguity, negotiation, unorganized situation

• Ability to leverage on available tools such as subscription services, internet or other

online services to support functions

• Continuous self-learning and self-initiating

• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

• Ability to communicate effectively with a wide variety of people in a professional

manner, face to face, on the telephone and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision
• Ability to prioritize, manage and perform under pressure to meet SLA’s.

• Excellent knowledge of Customer Service best practice.

• Willing to work flexibly and with enthusiasm

Roles and Responsibilities

• To carry out all preventive and breakdown maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by the immediate superior.
• Prepare service reports after every completed job for customer’s endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• Nitec in Mechanical / Electrical / Electronic or related field
• Candidates with at least 2 years of related technical experience in chillers, ACMV equipment, switchboard, and generators will be an advantage
• Candidates with no experience are welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• Only Singaporeans may apply

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hours: Monday to Friday

Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm

Working Location: Jalan Bukit Merah, Singapore (Redhill)

Salary: $2500 - $2700

Job Scope:
Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
• Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

Requirements:

• Minimum A Level/Diploma and above.
• Immediate start.
• Proven experience in sales support, customer service, or inside sales roles.
• Prior experience in contract negotiation and renewal management is a plus.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities

• Programme Planning and Implementation for seniors
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary
• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets
• Lead, motivate and train junior personnel.
• Administrative Duties
• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

Requirement

• Min. Diploma in related industry such as healthcare, social or community services sectors would be good
• Min. 1-3 years of related working experience in healthcare, social or community services sectors handling outreach or volunteer management scope
• Keen to work in the community setting.
• Able to work independently as well as embrace teamwork.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description:

You will be part of the service team involved in attending service calls for audio/visual equipment indoor/outdoor services.

Requirements:

• Preferably with relevant experience in service and repair of TV or Audio Visual System.
• At least 2 years of working experience in the related field is required for this position.
• Possess class 3 driving license (for outdoor technician)
• On-job training will be provided

Job Summary:

- Salary: Basic $2,601 - $3,300

- Standby allowance: $80

- Eligible for June bonus (2 months) + December bonus (1 month)

- Flexi dollars: $700 / year

- Annual leave: 14 days

- Mon to Fri: 8.30am - 5.30pm, alternate Sat: 8.30am - 12.30pm

- Working location: Senoko Rd, Singapore 758123

- (Company bus at 8am from Admiralty MRT - the bus stop opposite Exit C
or public bus 981 from bus stop opposite Sembawang station B58219)

Job Responsibilities:

- Overall in charge of the CSO and CSA team (frontline team).

- Champion the front line image of the Company to customers.

- Ensure accountability and integrity operational readiness of frontline team.

- Promote and enhance frontline team’s image and capability.

- Develop the team to achieve excellent service level, productivity and efficiency.

- Ensure compliance to company policies, financial, process and industrial standards.

- Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

- Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

- Deal openly and promptly with any problems and effectively identify and manage risk as appropriate.

- Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

- Provide the point of escalation for team for any operational issues.

- Prepare reports & present recommendations to external stakeholders and management.

Requirements:

- Min Diploma level.

- Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability.

- Computer savvy (MS Office, CRM system).

- Prior experience of at least 1-2 years in leading a team of customer service and general administration team (same service of commercial vehicles) or similar trade (automotive/logistics/industrial).

- Possess strong leadership skills.

- MS Office Skills.

- Familiar with CRM system advantageous.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

SALES ADMINISTRATION & CUSTOMER SERVICE EXECUTIVE

THE ROLE:

Sales Administration & Customer Service Executive encompasses a variety of tasks aimed at ensuring efficient online & offline order fulfilment, delivery operation and post-delivery customer service. You will play a critical role in processing orders and ensuring timely delivery to customers. Your responsibilities will span both logistic and customer service for order processing, requiring a combination of organizational, logistical, and effective communication skills.

KEY RESPONSIBILITIES:

• Manage day-to-day order fulfilment, including but not limited to inventory management and logistic arrangements.
• Manage & coordinate delivery operation, facilitate order picking, pre-delivery QC, liaise with customers on delivery appointments.
• Manage daily delivery scheduling and assignments to company’s logistic fleet.
• Respond to customer queries and provide relevant post-delivery customer support.
• Process corporate sales order, posting of sales & inventory related adjustment entries.
• Coordinate warehouse and retail stock replenishment.
• Coordinate showroom display supply, keeping track furniture on loan.
• Work closely and supporting retail and sales team on all sales related matter.
• Identify areas of improvement and implement process changes and work practices in partnership with technology team.
• Work independently with minimal supervision and complete tasks assigned within timeline.
• Handle all related filing.

Others

• Cover tasks of other Sales Admin colleagues in their absence
• Adhoc duties assigned by Manager

REQUIREMENTS:

• O’ Level or Diploma equivalent or above.
• Minimum of 3 years’ experience in sales administration role.
• Positive attitude organised and meticulous.
• Demonstrate independence to complete tasks within given timeline.
• A good team player
• Good communication skill

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above, at least 1- 3 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Ability to adapt to a high-intensity working environment and working through challenging tasks

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Working experience in operators and related enterprise communication service providers is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above

- At least 5 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Ability to adapt to a high-intensity working environment and working through challenging tasks

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.

Key Responsibilities:

Operational Support

• Lead, manage, and oversee the day-to-day operations of the IT Helpdesk.
• Ensure IT requests and services are resolved in a timely and efficient manner.
• Provide supervision and mentorship to team members and delegate work assignments within the team.
• Plan and coordinate monthly OS patching or ad-hoc update activities for all endpoint devices.
• Ensure compliance with policies, procedures, and security standards.
• Administer and support Microsoft Office 365.
• Review and enhance processes, guidelines, and systems documentation.
• Manage end-user computing software and hardware inventory.
• Cultivate and manage vendor relationships, facilitating procurement, renewal, and tracking of licenses, support, software, and hardware.
• Coordinate with third-party vendors to troubleshoot and resolve issues.
• Roster stand-by support after office hours and during weekends/public holidays if necessary.

Project and Initiatives

• Evaluate and implement new initiatives to improve end-user experience.
• Lead and coordinate IT Helpdesk initiatives, such as automation and integration of Artificial Intelligence/Machine Learning, to streamline processes and enhance operational efficiency.

Requirements:

• Diploma / Degree in Information Technology or equivalent, with at least 5 years of experience in end-user computing support.
• Minimum of 2 years of experience in managing and administering Microsoft Office 365.
• Proficiency in PowerShell scripting.
• Experience with managing more than 500 endpoint devices.
• Experience with unified endpoint management tools, such as Intune, Endpoint Central, or Ivanti.
• Experience with end-to-end procurement and renewal processes.
• Strong troubleshooting skills.
• Strong documentation and organizational skills.
• Independent worker with minimum supervision.
• Good team player and process driven.
• Excellent verbal and written communication skills.
• Certification in Microsoft 365 will be advantageous.

Job Description:

• Responding to customer inquiries via phone, email, or chat regarding products, services, pricing, and orders.
• Assisting customers with placing orders, providing product recommendations, and guiding them through the purchasing process.
• Assisting with sales administration tasks such as preparing quotations, processing orders, and coordinating deliveries.
• Addressing customer complaints, concerns, or issues promptly and professionally, striving to achieve satisfactory resolutions.
• Following up on sales leads generated through various channels to nurture relationships and convert leads into sales opportunities.
• Providing feedback to the sales team regarding customer interactions and opportunities for improvement.
• Generating reports and analyses from customer data to identify trends, opportunities,
• Collecting customer feedback and insights to inform marketing strategies and improve customer engagement.
• Following up with customers to ensure their satisfaction with products or services and address any post-purchase issues.

Requirements:

• Minimum Diploma
• Minimum 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Employer: Grace Orchard School

Job Summary:

The Temp Corporate Support Officer is responsible for providing efficient administrative support for the school.

Duties and Responsibilities:

• Manage the Reception Counter
• Attend to telephone enquiries, answer and/or transfer of phone calls and take down messages
• Manage the Key Retrieval System to ensure that the school operates smoothly
• Issuance of Loan Items to staff and students with authorized passes
• Process Early Dismissal Forms
• Process, scan and printing circulars, letters and office memoranda.
• Update students’ attendance, change of particulars and mode of transport.
• Update class register and class lists
• Sort, record, and dispatch all incoming mail
• Arrange courier of items and inform person-in-charge to collect items
• Record and dispatch of all outgoing mail
• Filling of records and documentation when required
• Provide for First Aid and First Aid Items
• Attend to the sick person in the Sick Bay
• Attend to the requests made by students
• Perform any school duties, as assigned by the Administrative Executive or School Management

Requirements:

• Minimum GCE 'O' level with good office administrative knowledge
• Meticulous with details and good communication skills
• Proficient in MS Office
• Be able to work independently as well as within a team

We are looking for a Contract - Long Term Healthcare Receptionist to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599