Total 46,476 Customer Service job vacancies in Singapore

Responsibilities

• Consistently analyse relevant Aftersales Market data along given parameters, e.g. age distribution, car models, customer retention customer segment, components and parts
• Based on Market Analysis and in coordination with Brand Principal, initiate and conduct programs, campaigns and promotions to improve retention, throughput, parts sales/throughput, labour sales/throughput and revenue.
• Regularly monitor and market intelligence on pricing for parts, labour and accessories to meet revenue- and profit targets.
• To assist the Aftersales Development team in strategic sourcing for Aftersales through the development of sourcing strategy, management of tender projects, supplier development, contract management and negotiation etc. to generate cost savings and maximize profit
• Management of business partners, suppliers, and contractors to ensure they adhere to contract scope and requirements; at the same time ensuring they are well integrated with employees and work processes
• To develop creative strategies to improve sales of existing products/services and/or to source suitable new products/services for cars.
• To engage in projects to open up new opportunities and revenue streams for Aftersales
• To develop programs and strategies to achieve various business objectives such as parts purchase targets, VoC targets, Group Financial targets, customer retention etc.
• To assist in managing the various Aftersales customer feedback channels such as VoC survey, Aftersales email, Call Centre, Salesforce etc to ensure that the customers feedback is being attended to
• Management and optimization of the customer experience and contact jointly with CRM team via various channels such as Call Centre, emails, SMS and phone calls.
• Work closely with Sales, Marketing, CRM, Parts, Service, and other support teams for all Aftersales collaterals
• Ensure that marketing collaterals and communications adhere to company standards, Brand Principal and government bodies guidelines and requirements
• To manage the relationship with Brand Principals (& CRM Department)
• To collaborate with the marketing department to build customer loyalty programs with Service Managers

Requirements:

• At least 3 years of working experience
• Excellent presentation skills
• High degree of interpersonal skills
• Ability to read and interpret raw data and summarize it into a concise report.
• Knowledge of the automotive market preferred.
• Monday to Thursday 8.30am to 6.00pm,Friday 8.30am to 5.30pm, Alexandra
• Job Reference: QX7WYYY3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

EA Personnel Name: Isaac Sing Wen Qiang

EA Personnel No: R22104221

Elitez Pte Ltd | EA License No: 16C8004

Job Description:

- Register and schedule appointments for patients

- Assist doctors with administrative tasks and/or simple procedures

- Manage email, phone and upfront enquiries from patients

- Perform cashiering duties

- Provide chaperone assistance to patients

- Ensure overall décor and cleanliness in the clinic

Job Requirements:

- Min GCE N/O level or Nitec and above

- No experience required - on Job Training provided

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Receptionist

Monday - Friday 8am-6pm

$2500 - $3000 (depending on related experience)

Raffles Place area

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements:
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

WhatsApp Jian Wei @: http://wa.me/6587389860

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our Receptionist cum Office Administrator, you will embody the face and brand image of our company, ensuring quality services that translate into high levels of customer satisfaction for both our internal staff and external clients.

Collaborating closely with the Human Resources Manager, you will oversee the general office and facilities, as well as internal services at the corporate level and external liaison activities with our vendors and suppliers.

Key Responsibilities:

• Serve as the primary contact for general office administrative tasks
• Manage and coordinate meetings, conferences, and appointments
• Deliver exceptional reception and visitor services, including greeting visitors, directing them to meeting rooms, providing refreshments, and handling phone inquiries
• Oversee office supplies (pantry, conference room, and team-specific needs), liaising with the Cleaner for maintenance and ensuring overall office cleanliness and tidiness
• Provide administrative support across departments, including tasks like collecting, sorting, and distributing incoming mail, as well as scanning documents when required
• Act as the liaison with the landlord for all matters concerning the office building and premises, such as maintenance, fire drills, contractor permissions, and providing support to any office-related matters
• Execute other office duties and projects as assigned, including the digitisation of office records into our Shared Drive

Requirements/Qualifications

• Minimum 2 years of experience as a Receptionist, office administrator, or in a relevant role
• Demonstrate a service-oriented attitude and a growth mindset, consistently delivering high-quality work
• Possess excellent communication and interpersonal skills
• Ability to work independently, multitask, and effectively prioritise tasks
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Conversational in Mandarin, to liaise with Chinese-speaking visitors, clients and vendors
• Knowledge of Viewpoint software is a plus

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

We regret to inform you that only shortlisted candidates will be informed.

• Processes permits and certifications accurately and promptly.
• Stays updated on Trade Compliance Policy and attends trainings.
• Reports shipping document errors to supervisor immediately.
• Participates in root cause analysis and implements solutions.
• Provides feedback on customer service process efficiency.

Requirements:

• Minimum NITEC/Diploma in Supply Chain or other related courses with at least 2 years of relevant working experience.
• Proficient in SAP.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours / Shifts available
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

Apply now by sending your resume to: [email protected]

or call Tammy Yap at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Are you enthusiastic about instilling essential values in young children?

We are looking for a Teacher who can assist the preschool teachers in the morning and a afterschool care teacher in the afternoon.

Responsibilities:

• include assisting the teachers in the morning with educating children, ensuring their well-being and organizing teaching materials.
• Fetch the children from a nearby primary school.
• Guide primary school children on their daily homework and assessment book (Mainly Chinese work supervision)
• Ensure safety of children.
• Any other ad-hoc duties as delegated by Principal.

Job Description

· Cashiering

. Order goods / purchasing

· Processing and preparing orders

· Food preparation

· Food serving

. Customer service

· Maintaining the overall hygiene of the outlet

We are regret to inform that only shortlisted candidates will be notified
EA license no: 12C6255
EA Reg.id: R23116271

Full-time (5 days a week, including weekends)

We are seeking an individual to join our team as a Receptionist at our training centre located in town (Somerset). The ideal candidate will play a crucial role in ensuring the smooth operation of our training facility and providing excellent support to our learners. This position involves a variety of tasks ranging from facility management to student interaction.

Responsibilities:

Facility Management:

- Ensure the training center is tidy and all rooms are prepared for the next day's classes.

- Monitor and replenish supplies as needed.

Daily In-processing of Learners:

- Welcome learners in the morning and facilitate the smooth check-in process.

- Provide necessary information and assistance to learners as they arrive.

Student Registrations:

- Assist learners with the registration process when they visit the center.

- Manage and organize student records with accuracy.

- Promote and recommend courses to potential and existing learners for new courses to enroll in

Backend Enrollment Processing:

- Process student enrollments in the backend system.

- Follow up on payment status and communicate with learners regarding outstanding balances.

Attendance Confirmation and Follow-ups:

- Call learners to confirm their upcoming attendance for classes

- Conduct regular reminder calls to ensure learners are prepared for their sessions.

- Follow up on any attendance-related issues or concerns.

Requirements:

Must be available to work on both Saturdays and Sundays.

Previous experience in a receptionist or administrative role is preferred.

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficient in basic computer applications.

Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

If you are a motivated individual with a passion for providing exceptional customer service and contributing to the success of adult learners, we encourage you to apply. Join our team and be a vital part of our commitment to delivering high-quality training experiences.

JOB DESCRIPTION

• Perform registration duties for all hotel guests.
• Assigns appropriate guests rooms based on their preferences.
• Handles guests requests through incoming calls and performs follows up on guests requests.
• Perform group arrival & departure arrangments.
• Monitor activities in the hotel common areas and reports any suspicious characters, items to the Duty Manager.

JOB REQUIREMENT

• Good customer service and communication skills
• Able to work independently and as a team.
• Able to speak good English.
• Able to commence employment a.s.a.p.
• Able to work shift job.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

We regret that only shortlisted candidates will be notified.

EA License No: 03C3254

EA Personnel No: R22104369

EA Personnel Name: Jessie Zhou

Job Scope :

Generate Notices for the offender

Monitor payments for cases and call to remind the offender

Generate reminder letter for cases where no payment is received after the deadline

Other Enforcement Supports assigned by the supervisor

Job Requirement :

Enforcement Support Officers shall have prior admin and enforcement work experience of at least 2 years with the Singapore Police Force or other related law enforcement agencies;

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job ID: 18838

• Location: Bugis
• Working hours: 8.30am ～5.45pm
• Salary: up to $4,000 (Depending on experiences)

Job Description

• Preparing and editing official documents for submission to patent offices and clients (e.g. patent application/search and examination requests/formalities compliance)
• Monitoring and tracking of crucial deadlines
• Assisting the professional staff
• Filing of documents through Electronic Filing Systems
• General secretarial duties
• Translating documents, interpreting and liaising with Japanese clients
• Support when a Japanese client sends an inquiry (emails), the candidate will act as the intermediary translator between the client and the partners (lawyers). The partner replies in English, and the candidate will translate it into Japanese and send it to the client.

Job Requirement

• Minimum 2 years relevant working experience in Patents is a plus
• PC literate in MS Office
• Must be a good team player and be willing to work extra hours if required
• Able to work independently and deal tactfully with people at all levels
• Good time management and organizational skills
• Strong attention to detail
• Ability to communicate fluently in English (both written & spoken) to handle legal documents and talk to partners.
• Business-level proficiency in Japanese, both written and spoken, is required for translating and interpreting legal documents from English to Japanese and vice versa.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18838, Administrator (Secretary & Translator Support)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

We are hiring Contract Dental Assistants for various clients in the Dental Industry!

Applicants, who are keen in joining the healthcare and medical industry, hesitate no further and apply now!

Job Description:

· Assist dentist during treatments

· Prepare, clean and sterilize the dental equipment required by the dentist before treatments

· Handle patient’s enquiries when required

· Ensure level of cleanliness and hygiene is maintained in the dental room

· Basic admin or ad-hoc support in the dental clinic

Requirements:

· Min GCE N/O/A Levels

· Prior experience in dentistry/healthcare is a plus

· Comfortable with the sight of blood due to the nature of the work

· Keen interest in dentistry

· Hardworking, willing to learn and responsible

· Able to commence on a short notice and commit long for 6 months or longer

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Security and Safety Officer to be part of their Safety team to support their business needs. They are located in the West - easily accessible.

Job Description Security and Safety Officer:

• Maintain a secure and clean facility environment, adhering to safety regulations and housekeeping standards.
• Manage preventive and corrective maintenance for security and fire protection equipment.
• Supervise and conduct training for staff and vendors on security, housekeeping, and fire safety procedures.
• Identify and address instances of workplace safety and health (WSH) non-compliance and unsafe practices.
• Alert team members to emergency situations and potential hazards.
• Support WSH programs and initiatives, collect data on WSH performance, and conduct routine checks on work activities.
• Participate in investigations of incidents and accidents, report findings, and implement actions to improve WSH performance and control risks.

Requirements:

• Diploma in relevant study with 1 to 2 years of HSE experience in Warehouse/ Distribution Centre/ Manufacturing
• Comfortable to travel among distribution centres

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Automation Lead to be part of their Automation Engineering team to support their business needs. They are located in the West - easily accessible.

Job Description :

• Formulate a comprehensive strategy for warehouse automation in alignment with Supply Chain objectives, tailored to the specific needs of ambient and cold storage facilities.
• Evaluate and select suitable automation technologies (e.g., robotics, multi-shuttle, AGV, sortation, etc.) that optimize operations within the allocated budget.
• Lead the implementation of automation solutions across multiple warehouses, ensuring seamless integration, minimal operational disruptions, and adherence to timelines and budgets. Identify potential risks associated with automation implementation and devise strategies to mitigate them, ensuring business continuity.
• Collaborate closely with departments such as operations, technology, finance, industrial engineering, and indirect procurement to gather requirements and ensure that automation solutions align with overall business goals. Ensure compliance with industry standards, regulations, and safety protocols to maintain a secure working environment for warehouse personnel.

Requirements:

• Min 8 years in relevant working experience (warehouse/ distribution centr)
• Experience with automation control such as Siemens IPC, PLC etc, and able to provide advisory/ insight in automation solutions
• Comfortable with travelling in differet distribution centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Executive Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage the Managing Director’s calendar, meetings, scheduling appointments, and travel arrangements.
• Minutes taking and handling sensitive information in a confidential manner
• Monitor email and manage phone calls
• Manage various office communication use appropriate office communication tools.
• Assist in preparing presentations, reports, and correspondence for internal and external stakeholders.
  File management, expense reimbursements, and other administrative support.
• Communicate and liaise with internal and external stakeholders and providing information or redirecting as appropriate.
• Ensure and managed physical and electronic documents
• Any ad-hoc duty as assigned

Requirement

• Min Diploma in Business Admin
• Min 4 years of relevant experience
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is in the Life Science distruibuting industry, market leader in the Manufacturing industry. They are looking for a Field Service Enigneer for the next phrase of their business. They are located in West.

Responsibilities

• Perform regular maintenance and repairs on Life Sciences equipment to client
• Identify technical issues, and conduct repairs at both on-site and off-site locations.
• Work closely with the sales team to deliver accurate service quotations to customers, outlining the details and estimated expenses.
• Ensure detailed records of service activities and parts usage.
• Responsible for technical support and assistance to customers through various channels.
• Adhere to all safety protocols and guidelines during service calls.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Engineering
• Min 2 years’ experience in servicing Life Sciences or Medical equipment.
• Proficiency in using MS Offices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• 1 Year Contract - Renewable

• 5 days work – 9 am - 6 pm

• Industry: Security Surveillance

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Requirements:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

EA Licence No:18C9251

EA Reg ID: R1988835

We are looking for experienced full-time desktop engineer to provide Desktop support to an MNC in Singapore.

Key Responsibilities:

• Face to Face IT support with excellent communication skills

• Hardware installation, movement and de-installation;

• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);

• Maintain, analyze and solve end user computing problems both hardware and software;

• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;

• Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's.

• Working knowledge of networking and AV but looking to further develop skillsets in this area.

Requirements:

• Minimum of 4 Years’ experience in an IT Support Role

• Degree holder – computer science preferred

• Mastery in Windows 10 and MS Office 365 environment with some knowledge of Windows server

• Hardware problems diagnose skills (PC's, laptops, printers etc.);

• Knowledge of remote administrative tools in Windows 10 environment

• Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;

• Working knowledge of Active Directory and Exchange;

• Familiar with printer and multi-functional devices connected to a network;

• Willingness to learn new technologies and develop in the networking and AV technology

• With a Positive attitude, helpful can do attitude and ability to work with others;

• Strong communication skills – both verbal and written, service delivery orientation;

• Ability to cope with stress and workload;

• Willing to travel to Pioneer daily and occasionally to other parts of SIngapore (there is a company transport pickup from Joon Koon MRT)

• Singaporean and PR preferred.