Total 45,424 Customer Service job vacancies in Singapore

Introduction: Join our dynamic educational institution in Singapore! We are currently seeking passionate and experienced educators to fill the positions of A-Level Computing teacher for Part time.

School Overview: Our partner school is committed to providing high-quality education, nurturing both academic and professional skills in our students. As we continue to grow, we are looking for dedicated individuals to join our team and contribute to our students' academic success.

Position Summary:

A-Level Chemistry Teacher: We are looking for a dynamic and experienced Computing education professional who can deliver chemistry knowledge in a creative and interactive manner, sparking curiosity in our students about the world of science.

·

Responsibilities and Requirements:

· Develop and implement inspiring teaching plans that cater to the academic development needs of students.

· Provide targeted academic guidance to help students excel in their A-Level examinations.

· Actively engage in the school community to promote the holistic development of students.

· Ability to do classroom management and CCA

· Possess relevant educational background and subject teaching experience

· Local Junior College teaching experience is preferred.

· Maintain enthusiasm for innovative teaching methods and subject development.

· At least degree holder for relevant subject.

Application Process: Please send your resume and cover letter to [your contact email] by [deadline]. In your cover letter, briefly introduce your teaching philosophy, experience, and why you believe you are a suitable candidate for this position.

Benefits:

· Competitive salary

· Professional development opportunities

· Supportive team environment

We look forward to welcoming dedicated educators who are passionate about the field of education. Together, let's create more possibilities for our students' futures.

Job Scope:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for mother-child dyads according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences or equivalent
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(13 seaters) to provide outstanding service in transporting people between various places—mainly between schools and homes. Core working timing is 6am-8am, 1pm-6pm, Mon-Fri, school term. Suitable for retirees or those who do not want a hectic job schedule.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Additional trips done on weekdays/Sat/Sun will be paid accordingly

Candidates should have a valid Class 3/4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

~~~ A Work-Life Balance Company ~~~

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm) | Saturday (9am – 1pm)
Salary range: $2000 - $3,000
Location: Napier Mrt

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Looking for opportunity to serve the elderly in community care setting?

Training provided! New entrants are welcome!

Work Location

Macpherson (walking distance from Tai Seng MRT station Exit B)

Work schedule

Full Time: 44 hours per week, day shift office hour (Mon to Fri, alternate Sat full day)

Part Time: at least 3 fixed days per week

Job Description:

As a Community Care Associate, you will work with a team of Healthcare Assistants & Nursing Aides in assisting the elderly with their daily needs:

1) Basic nursing care:

• Monitor vital signs
• Prepare meals, milk / drinks
• Meal feeding / NGT feeding
• Assist to feed oral medicine
• Shower/ Bed sponging
• Personal Hygiene
• Bed-making (arranging bedsheets)
• Changing diaper/assist toileting
• Transferring / positioning

2) Conduct activities and basic exercise

3) Assist physiotherapist / occupational therapy with rehabilitation program

4) Accompany / Escort elderly for medical / social appointment and outing

Requirement:

• Singaporean / PR
• Community Care Associate training available
• understand basic English
• multilingual an added advantage
• physically fit - able to push wheelchair and assist with transferring of elderly
• love to care for the elderly
• patience & proactive
• no age limit

Join us now!

Shortlisted candidates will be notified.

Job Responsibilities

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:
• Establishing standards and metrics to measure impact, progress and performance of operational initiatives
• Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements

• Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity
• Strong analytical skills with the ability to collect, organise, analyse and interpret large datasets
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Proficient in using data analysis tools and techniques such as Python, SQL, or data visualisation software is a bonus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23539

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications

We are looking for Senior or Speech and Language Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which include Occupational Therapist, Speech Therapist, Physiotherapist, and Social Worker.

Community Integration Service (CIS) is a mobile service that aims to support the integration of children and youth with physical disabilities into their schools and community so that they can reach their fullest potential. This is achieved by empowering clients with skills for holistic development and promoting supportive environments in collaboration with families, educators and community partners. Community Integration Service (CIS) provides a range of intervention programs (individual and group activities) to support our client's ability to participate in their schools, home and community. Individual intervention session are provided at the client’s home.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes;
• Liaise with various disciplines involved in the rehabilitative treatment process;
• Work independently and provide intervention sessions at home;
• Refer clients to the respective specialists for consultation and intervention;
• Facilitate discussions with caregivers and educators in schools;
• Provide/organise group activities for clients;
• Work closely with the AHP team involved in delivering service to clients; and
• May be assigned AHPC supervisory function for senior therapist.

Job Requirements:

• Recognised Degree / Master in Speech & Language Pathology (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications);
• Fully registered therapist with the Allied Health Professions Council in Singapore;
• Prior working experience with paediatric group is preferred;
• For senior role, applicant should have at least 5 years of direct experience; and
• A team player and adaptable to work in a community based setting

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Jurong East / Tuas Link MRT
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus! Uniform provided!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Access your career at dormakaba today!

Technical Support Engineer | Electrical/Electronic Engineering | Ubi

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi Road

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About the Job

Customer service Manager: Sales and marketing - Refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company's products or services. It involves addressing customer inquiries, resolving problems or issues, and ensuring customer satisfaction. As a Agile Service Manager participant, the primary goal will be to build positive relationships with customers, enhance their overall experience, and maintain their loyalty to the business with respect to the sales and marketing responsibilities in Customer Service roles organization the aim is to promote and sell products or services to customers. While your sales activity will be primarily focuses on the tracking and execution of inquiries logging and closure, Generation of RFQ and follow up for PO for our products and services, to facilitate the process of selling. While the marketing encompasses a broader set of activities that create awareness, generate leads, and facilitate sales conversions, and monitor the KPI’s of the sales and marketing group for world wide activities.

Duties and Responsibilities

• Responding to customer inquiries: Addressing customer questions, concerns, and requests promptly and effectively through various communication channels such as phone, email, live chat, or in-person.
• Problem-solving: Identifying and resolving customer issues, complaints, or technical difficulties in a courteous and efficient manner, aiming to exceed customer expectations.
• Providing product or service information: Offering detailed and accurate information about products or services to help customers make informed purchasing decisions.
• Handling transactions: Assisting customers with purchases, refunds, exchanges, or any other financial transactions, ensuring accuracy and security
• Maintaining customer records: Updating and managing customer databases or CRM systems to keep track of customer interactions, preferences, and history for personalized service. Familiar with CRM software, Odoo, Sales Force or applicable systems.
• Managing customer feedback: Actively seeking and collecting customer feedback, both positive and negative, and using it to improve products, services, or processes.
• Escalating complex issues: Identifying situations that require higher-level support or specialized knowledge and escalating them to appropriate departments or supervisors.
• Maintaining the company forecasts to the AOP, providing revenue reporting and information weekly, monthly quarterly. Work with the VP on the success models, presentations, sales analysis and variance to sales as and when required.
• Market research and analysis: Conducting research to understand target markets, customer needs, competitors, and industry trends to identify opportunities and inform sales and marketing strategies.

GROUP ACTIVITY

• Lead generation: Collaborating with the sale teams, and distributors towards and executing strategies to attract potential customers and generate qualified leads through various channels such as advertising, content marketing, social media, events, and referrals.
• Product/service promotion: Supporting marketing campaigns, messaging, and materials (e.g., advertisements, brochures, websites) to effectively communicate the value proposition and benefits of products or services.
• Supporting Sales presentations and learning negotiation skills and practices: Engaging with potential customers, delivering persuasive sales presentations, addressing objections, and negotiating terms to close deals and achieve sales targets.
• Relationship building: Building and maintaining relationships with customers, partners, distributors, or other stakeholders to foster long-term loyalty and repeat business.
• Sales forecasting and planning: Analyzing sales data, market trends, and customer insights to forecast future sales, set targets, and develop sales strategies and plans.
• Customer relationship management (CRM): Utilizing CRM systems to track customer interactions, manage leads, and optimize sales and marketing efforts.
• Collaboration with other departments: Collaborating with product development for customer sample support, and other internal teams to gather insights, align strategies, and ensure a seamless customer experience.

Tactical and Indirect Responsibilities:

• Support the sales team in quote to customers & help follow up on status & close orders
• Order entry and acknowledgement
• Work with internal team to support sample requests. Follow up with customers on status of samples, and work with the sales team to convert them into orders
• Work with production, planning and control to schedule shipment. Work with customer & internal teams to pull in where necessary
• Support the sales team on weekly reports and updates. Prepare material for the weekly revenue calls, as well as funnel reports
• Help the sales & Marketing VP with price book updates, and in maintaining price book and the distribution of price books to channel partners.
• Support the team in organizing trade shows

Qualification Guidelines

Minimum Education

• Degree or Diploma in Engineering or equivalent

Minimum Experience

• 8 years work experience in a similar role
• Strong focus on building customer relationships, and proven ability to support sales team to grow business
• Experience in the Semiconductor industry is a must

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Conduct Community Screener and ensure buddying & befriending criteria are met
• General admin duties

Requirements:

• Min. GCE ‘N’ Level or ‘O’ Level
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on 6 months’ contract basis

Work Location: Senja

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Retail Assistant roles & responsibilities include:

• Support the day-to-day business operations of the retail store
• Greeting customers the moment they enter the store and making them feel welcome
• Perform cashiering function / Cashiering counter closing
• Be approachable and be a good listener in discovering customers’ needs
• Recommend a product and solution in meeting customers’ needs & objectives
• Generate interest through the sharing of product knowledge
• Keeping abreast of product knowledge through continuous learning
• Overcoming customers’ objections
• Upselling of pet accessories, toys etc.
• Promote and market PLC membership sign-ups & renewals
• Provide tender loving care to small animals in the store
• Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets"

Requirements:

• 5 days work week, including weekends and public holidays
• 11am - 9.30pm with two breaks (all other outlets) or 10am to 10pm with 2 breaks (Nex, Vivocity, Waterwaypoint, Starvista)
• Sign-on Bonus: You will be entitled to a sign-on bonus of S$200.00 on completion of every two (2) months of continuous service during the first six (6) months of service as per the Company’s Sign-On bonus policy. The payment will be credited on the following month’s (third (3rd) , fifth (5th) and seventh (7th) month) payroll. You must still be in service at the time of payment to be eligible for the payout.
• General Target Incentives Pay up to $310
• Gamification Incentive for top stores of up to $160
• Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc
• We regret that only shortlisted candidates will be notified.

Position Overview:

• Reports to Sales & Marketing Manager.
• To support the Sales function & grow the company’s overall sales
• Identify sales gaps & opportunities.
• Provide Sales support in terms of data analysis, meeting customers’ requests and identify new market trends.

Main Functions & Responsibilities:

1. Collaborate and Support

• Work closely with the Sales Team and internal stakeholders to address customer needs effectively.
• Coordinate with other departments to resolve customer issues.

2. Sales Reporting and CRM Management

• Utilize customer relationship management (CRM) tools/system to track and manage leads, opportunities, and sales activities.
• Update customer records, document sales interactions, and generate reports on sales performance and metrics.

Requirements:

• Possess Diploma in Sales & Marketing or Business Management / GCE ‘A’ Level / GCE ‘O’ Level
• Strong Organization Skills
• Good Communication Skills, Customer Service Skills, Adaptable and a Team Player
• Computer Proficiency including the knowledge of Pivoting Table is an advantage
• Previous experience in sales support, customer service, or related role would be beneficial.
• Fast-paced environment
• Familiarity with CRM tools and systems

Job Scope:

• Manage customer hotline
• Perform data entry for general retail sales orders
• Order and delivery arrangement for both customers and sponsorships
• Facilitate bulk water deliveries and empty bottles collections
• Daily inventory report and management
• Assist sales representatives with their claim submissions
• Ad-hoc duties as assigned

Job Requirements:

• Minimum GCE ‘O’ Levels
• Minimum 2 years of relevant working experience
• Able to manage high volume of invoices
• Proficient in MS Office

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Are you passionate about secondary school mathematics education? Join our vibrant team at Sirius Mathematics, dedicated to delivering top-quality mathematics tuition. Sirius Mathematics is part of Brighter World Education Group, a leading education conglomerate with established Chinese and English tuition centres island-wide.

Job Highlights:

- Pioneering role in a dynamic teaching team

- 5-day work week: Wednesday to Sunday (Monday and Tuesday off)

- Competitive salary starting from SGD$4,200 for full-time staff

- Opportunities for career growth

Job Description:

- Conduct classes using provided materials, ensuring alignment with MOE standards

- Mark assignments promptly and provide constructive feedback to help learners understand and improve

- Manage classroom dynamics effectively

- Collaborate with the curriculum head to develop teaching materials

Requirements:

- Bachelor's degree from a reputable university

- Previous teaching experience, especially in secondary school mathematics, is highly valued. (New teachers without experience are welcome; we are committed to nurturing talent and providing training)

- Dedication to education and a passion for making a positive impact on learners' lives

Ready to inspire the next generation of math enthusiasts? Join us on this exciting journey!

The Job

This role is responsible for arranges recruitment activities for volunteers, and matches them to the appropriate programmes and clients. This role requires to work closely with both internal and external stakeholders. Someone who is adaptable to fast paced environment, ability to multitasking and work independently as well as in a team.

Responsibilities

Volunteer Engagement

• Volunteer recruitment, coordination and outreach (includes interviewing and screening).
• Carry out volunteer policies and processes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop requirements for volunteer profiles.
• Ensure volunteer policies and processes are followed in programmes.
• Maintain volunteer database and training records.
• Matching the skills, experiences and expectations of volunteers to appropriate programmes and clients.
• Creating volunteer programme materials; eg. Applications, volunteer agreements.
• Work hand in hand with the Eldercare AMS Teams and MET to roster and organise volunteers for Eldercare/Outreach/Escorting activities.
• Ensure volunteers are informed of volunteering opportunities in a timely manner.
• Administrative work within the Eldercare department.

Event Support

• Providing support for the Organization’s major events and functions; eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director where necessary.

Requirements

• At least Diploma/Degree in any discipline.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.
• Min 2 years’ experience in volunteer management.
• Strong administrative skills.
• Adequate understanding of VWO settings.
• Willing and able to work for charity events.
• Meticulous and detailed working style.
• Positive and adaptive personality.
• Able to multi-task; and work independently as well as in a team.
• Possess passion and empathy for non-profit work.

• Lead and supervise a team of Customer Care Specialists
• Establish performance objectives, offer feedback, and conduct performance evaluations
• Periodically assess the team's knowledge of the latest products
• Foster a collaborative and positive workplace atmosphere
• Provide outstanding customer service
• Develop and implement customer care processes and policies, continually reviewing them for enhanced productivity
• Address customer complaints and inquiries promptly and professionally
• Monitor and evaluate customer response times and service quality
• Generate performance reports in Zendesk and 3CX to track team effectiveness
• Enhance processes and procedures
• Demonstrate the ability to consistently identify opportunities for improvement and implement them
• Recommend new initiatives to management for efficiency enhancement or cost optimization

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

This role involves a blend of technical expertise, customer service, and sales support, ensuring optimal use of our ITCH operations.

Key Responsibilities:

- Client Support: Assist clients in understanding and utilizing data from ITCH operations.

- Address any queries or issues, ensuring a high level of customer satisfaction.

- Optimization of ITCH Operations: Guide clients in enhancing the efficiency and effectiveness of ITCH operations.

- Claims and Warranty Assistance: Provide support in the event of claims and manage warranty-related issues.

- Technical Demonstrations: Conduct on-site demonstrations of equipment for crew members when ships are in port.

- Onboard Trials: Join ships on voyages to demonstrate the ITCH system in action, showcasing its features and benefits.

- Sales Support: To assist the regional sales director and colleagues with sales-related activities to drive regional growth, when not engaged in the above activities.

Qualifications:

- At least 1 to 2 years in operational roles within Maritime / Shipping industries. Ex ship-cadets are welcome to apply.

- Professional technical maritime certificates, or Diploma in Marine Engineering.

- Technical proficiency, with the ability to understand and operate equipment.

- Strong problem-solving and customer service skills.Willingness to travel, including joining ships for voyages.

- Good communication and presentation skills.

- Collaborative mindset, able to work closely with the sales team.

- Benefits:Opportunity to be a part of a dynamic and innovative team.

- Exposure to diverse regions and maritime operations.

- Competitive salary and benefits package.

Employment Type
Full-time

Edit job description

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Woodlands MRT / Marsiling MRT
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus! Uniform provided!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

AIC aims to create a vibrant care community for our seniors to live well and age gracefully. Our Community Care Partners play an integral role in helping us attain this national objective. We are looking for a Senior Executive to join our Sector Communication & Engagement Department. The role will assist the Team Lead to help shape and drive effective and timely engagements with our Community Care Partners through our various engagement channels.

Working as part of a team, the role will also see them organising major annual events for the sector, such as the Community Care Work Plan Seminar, Community Care Day and Community Care Conference, over and above other regularised events in AIC’s calendar.

• Assist the Team Lead to execute events involving Community Care sector partners, ranging from conferences, workshops, grounds-up activities to encourage sector-wide discussions, virtual conferences, to awards and recognition events.
• Work with internal stakeholders to assess and identify interests and needs of sector partners.
• Support the Team with basic graphic designing and video editing
• Plan and execute promotional activities for organised events
• Coordinate and monitor event timelines to ensure adherence
• Manage the Awards and Recognition events from nomination, shortlisting, panel ranking, selection of recipients and judging panel and maintain repository of past winners and judges
• Maintain AIC events calendar and its application across various channels/platforms

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience
• High level of responsiveness, sense of urgency, ability to operate on a highly pressurised and dynamic environment
• Ability to support with basic graphic designing and video editing
• Experience with webinar tools, ability to troubleshoot on virtual events, broadcast/streaming technologies and live events is a plus
• Strong interpersonal and communication skills
• Strong drive for results, ability to plan, track and follow through to deliver on aggressive deadlines

The Job

This role is responsible for planning, escort and provide support to clients while they are being transported from one location to another. This role is requires to be organised and alert, in order to study the effectiveness of plans and solutions. Someone who is expected to oversee a transport team, and work with staff and partners to carry out work process.

Responsibilities

• Managing client referral and conducting home visits to assess eligibility for intake into Medical Escort & Transport services.
• Assist to load and unload clients / members onto the transporter using the wheelchair.
• Assist in performing the National Means Testing (NMTS).
• Participate in quality improvement audits and activities (If required).
• Conduct daily documentation of clients’ vitals, attendances, participation in activities and other significant events or care treatments.
• Daily Escort duties with clients / members for their clinical appointments.
• Escort and provide support to clients during their transport from their home to the centre and vice versa.
• Handling Medical Escort Transportation (MET) hotline and following up calls with clients / members.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.

Other Ad-hoc Duties

• Befriending with elderly of the proposed residents and assisting to their needs
• Plan and conduct social, recreational, and educational activities to elderly members
• Prepare monthly Medical Escort Transportation (MET) reports.
• Prepare, revise, and improve Standard operating policies and practices for the efficient and effective operations of the Medical Escort Transportation.
• Ensure safety compliance with all regulatory and standards requirements
• General Admin duties assigned, ad-hoc assignment
• Any other tasks related to the Charity’s activities as assigned by direct superior.

Requirements

• At least Diploma/Degree in any discipline.
• Related qualification in working with the elderly / in the social sector / training in gerontology.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker clients.
• Proficient in Microsoft Office.
• Able to work during weekend and Public Holiday.

• Supervise and lead a team of customer service representatives

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours