Total 47,123 Customer Service job vacancies in Singapore

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Conduct needs assessment survey through outreach and/or engagement
• Organise and conduct active ageing programmes to the elderly in the community
• Befriend service users through engagement activities and home visits
• Implement new programme and/or services for services users based on needs.
• Conduct programme evaluation for all regular programmes and initiate enhancements/improvements
• Coordinate and manage stakeholders’ communications for programmes and services to services users.
• Able to work independently

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in any field, preferably with experience in working with elderly clients in the community setting.
• Relevant working experiences in healthcare or social service sector.
• Possess ability to meet targets and deadlines with efficient organisation and time management skills.
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities

• Handle public enquiries via phone, fax, email, doctor's referral and walk-in
• Coordinate and schedule appointments and surgeries for patients
• Provide general information and customer service to patient
• Registration and cashiering duties
• Communicate and coordinate with other healthcare providers

Requirements

• Proficiency in multiple language will be an advantage
• Good team player with initiative and good communication skills
• Experience in healthcare/customer service will be an advantage

Working Hours

• 5.5 days work week (Half day Saturday)
• Regular office hours

Interested candidates please send your updated resume in MS Word Format to: [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

• Lead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Ensure that client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Ensure that the property asset management service offering is developed, implemented, achieved and maintained.
• Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities and the client.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure that all company and building systems are operating and maintained appropriately.
• Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
• Ensure all staff and contractors receive up to date training and site inductions.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
• Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Ongoing

• Provide Advice to Client on the operational requirements of the property.
• Attend Project Control Group meetings for the commissioning of the Assets
• Develop House Rules Fit-out Guides for the property
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed on the Asset
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering and compliance matters.
• Lease administration.
• Lease management.
• Advertising and Promotion for the Building
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing and collection or rentals.
• Accuracy of tenancy schedule.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly and annual account reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Achieve all financial and operational targets, including the achievement of appropriate financial returns.
• Deliver an exceptional “Management Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate and acceptable recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.
• Manage and develop staff effectively, measured by feedback, turnover, performance, etc.

About My Queen

My Queen is the 1st prenatal and postpartum wellness center located at Sentosa that seeks to empower quintessential women in their maternal journey.

We take a women-centric approach towards prenatal and postpartum care that blends modern evidence-based knowledge with traditional cultural practices anchored to the needs of a Woman’s maternal health and wellbeing. Our maternal care journey is an experience of luxurious comfort that appeals to the modern needs of a Quintessential Woman.

The HCAs whom we are looking for are individuals who are passionate and able to exemplify high standards of postpartum care to new mothers and infants under the direction and supervision of our Nurse Leaders. When you come on board with us, you can expect to participate in coaching yournew mothers and their caregivers to train them to be competent in baby care. We understand that this may sound like a daunting task but fear not as we will be providing professional trainings so that you will be empowered to execute their duties confidently.

The trainings are conducted by our training partners, they are,

• Singapore Emergency Responder Academy, and
• our in-house certified trainers to empower you to execute both Mother care and Baby Care duties confidently.

Whilst on the job you will also be guided by our Nurse Managers who have more than 40 years of experience in prenatal and postpartum.

Job Description

Our Health Care Assistant (HCA) will provide a high standard of postpartum care to our new mothers and infants under the direction nd supervision of our Nurse Leaders. Our Health Care Assistant (HCA) will participate in coaching new mothers and their caregivers to train them to be competent in baby care.

Baby Care Duties Include:

• Monitoring of Infants' growing progress
• Diaper Changing
• Bathing
• Feeding

Mummy Care Duties Include

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques

Job Requirements

• Good interpersonal skills
• Good communication skills
• Good customer service skills
• Willingness to learn
• Independent
• A team player
• Willingness to continuously improve
• Ability to work shifts

Proper training will be provided to our Health Care Assistant

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

Responsible for the implementation and support of the configuration management tools and systems.

Manage asset discovery processes to ensure up to date and accurate inventory.

Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

Plan and manage yearly IT asset verification exercise.

Manage, track and report on all the in-scope IT assets

5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

Experience and strong subject matter expertise with IT Service Management processes including Configuration, change, Incident, Problem and Release Management

Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage

Responsibilities:

• Manage and Support Customer’s Request including Weekly / Monthly Reporting requirement
• Attend to Customer’s routine Weekly / Monthly Meeting
• Preparation of off-site tapes based on standard SOP
• Monitoring of daily backup jobs based on standard SOP
• Manual changing of tapes for customers who had subscript to this services
• Remote hand support for our partners/customers (rebooting of servers or network equipment’s)
• Managing of all visitors visit within the Data Centre
• Managing of keys to all racks within the Data Centre
• Liaising with vendors/partners on customers issues
• Preparation of new rack or private vault for new customer
• Monitoring of incoming mails and response if within the job scope
• Answering of incoming calls and response if within the job scope
• Assist to maintenance and update all the necessary documentation
• Assist to cover level 1 engineer duties
• Working experience of Patch Panel distributions.
• Testing of cables as appropriate.
• Maintain rack allocation and data center process and procedures. Support audit activities.
• Oversee environmental conditions to ensure power requirements; power distribution, HVAC are operating within guidelines.
• Maintain inventory and labelling of equipment and removal decommissioned hardware.
• Oversee, or perform, daily, weekly and monthly inspections of infrastructure supporting data center operations.
• Report to management all data center and computing facility incidents.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data.
• Any other ad-hoc work related to Data Centre operations.

Job Requirements:

• Minimum Diploma in Info-communication technology
• Basic knowhow in MS office.
• Detailed knowhow about Copper Cablings of Data Centre.
• Detailed Knowhow about fiber cable types, connectors, use etc.
• Experience in backup software (such as VERITAS and Legato) will have an advantage.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Verify employee schedules and ensure new hires understand their roles and duties.

Handle phone calls regarding complaints and questions about orders or further escalations regarding services

Support the manager in Operation

Supervising employees during day-to-day tasks

Interact with customers and learn their needs and specifications

Sales Support Executive

Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful, flexible work schedule, career development and rewarding working environment. Join our family now!

we hope you are:
Excited about what our company does
A reliable and responsible individual who takes pride in your work
A hardworking individual who strives to excel

Responsibilities:

• Manage ex-stock list and record incoming and outgoing stocks

• Support sales team in matching, reserving and updating of stock status

• Ensure stock inventory list is accurate and up-to-date at all times

• Support sales team with processing quotation, sales order & filing

• Attend to customer enquiries & follow up

• Coordinate orders and lead time with operations team

• Maintain good relationship with customer

• Be familiar with product offerings and market trends

• Any other ad-hoc duties required

Requirements:

· Possess Diploma / Certificate

· Good communication skills (spoken & written)

· Meticulous, highly organized and team-player

· Self-driven, adaptive and good interpersonal skills.

· Minimum 2 years working experience in related field.

Interested applicants, please send update resume, address & last drawn salary. We regret only shortlisted candidates will be notified. (Agency will not be entertain)

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Job Highlights

1) We aim for work-life balance.

2) Empathic, Efficient, and Productive company culture.

3) Recognition through incentives.

4) Transport during working hours claimable

5) AWS, Medical and Dental, Annual Health screening benefits

6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.

7) Additional incentives for ad hoc roles

What we seek

1) Team players who know what value-adding means.

2) Customer service skills

3) Tech savvy and detective skills

Job Description

We are providing IT support and managed services to clients in Singapore. We are required to perform the following:

1) Level 1 on-site IT support and maintenance service.

2) Communicate with users directly and provide solutions or workaround to their technical issues.

3) Create or update documentation.

4) Installation, configurations, and setup of IT systems, software, and peripherals.

5) Installation of software and perform migration of old to new systems.

Requirements

1) Relevant IT Certificates or Diploma

2) Cybersecurity certifications or specialization is a bonus

• CBD Work Location
• Monday to Friday 9am to 6pm
• Salary Commensurate according to experience

Responsibilities

• Conduct visual inspections of units before handover.
• Collaborate with the main contractor to address identified defects.
• Monitor the main contractor's rectification of defects and report to the client upon completion.
• Prepare handover kits, including packing keys and accessories for owners.
• Facilitate the handover process with unit owners at the property, ensuring acknowledgment of all items handed over.
• Accompany owners to their respective units, providing instructions on essential item usage.
• Serve as the primary point of contact for owners, offering customer service and assistance post-handover.
• Maintain and update unit handover reports.

Requirements:

• Degree in Estate Management/ Building Management/ Building Services/ Property Management
• At least 2 years of experience in a similar position

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job description

• Manage the day to day work of dental clinic
• Chair-side assistance of the dentist
• Sterilization of Equipment
• Answering patient enquiries
• Preparing patient for surgeries
• Making appointments and clinic management

Job Requirements:

• Singaporeans only
• Minimum 2 years experience in Dental Clinic
• Relevant experience preferred
• 5.5 day work week, 1.5 off for weekday

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.

Participate in patient counsultation and Supervise Therapy Assistant

Document patient physiotherapy records accurately.

Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender

Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements

• Degree/Diploma in Physiotherapy

• Full registration with AHPC

• Keen interest in stroke and geriatric rehabilitation

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Location: West (Near Joo Koon MRT)

5 Days Work Week

Salary: $3,500 -- $4,000 (negotiable, depending on experience)

The Field Technician, reporting to the Service Leader, undertakes on-site assignments primarily in Southeast Asia and as needed worldwide. Responsibilities encompass electrical and mechanical operations, with administrative and commercial oversight by the Services Leader following established procedures.

Responsibilities

• Basic and detailed electrical engineering design for generators, providing electrical and instrumentation input to other disciplines.
• Conducting maintenance on mechanical and electrical equipment aboard vessels, on-site, or in workshops.
• Investigating breakdowns, identifying root causes, implementing remedial actions, and making reliability improvements.
• Monitoring equipment and facilities for adherence to safety, housekeeping, and environmental requirements.
• Implementing digital solutions for generator installation and commissioning.
• Developing and reviewing risk analysis and procedures.
• Liaising with customers regarding work schedules and defect findings.
• Providing immediate response to urgent requests for on-site, on-board, or offshore work.
• Writing on-site reports, offering online assistance for troubleshooting.
• Temporarily transferring to the repair workshop during periods of reduced on-site workload.
• Ensuring strict compliance with travel rules to minimize costs and ensure personal security.
• Supporting Sales teams with opportunities.
• Adhering to legal EHS regulations and EHS rules, maintaining the required EHS qualification level.

Requirements

• 3-4 years of related experience preferably in rotating electrical machine maintenance.
• Preferred: Experience in generator electrical installation and instrumentation, equipment control, systems integration, and testing/commissioning of electrical equipment.

Desired Skills and Experience:

Field Service, Troubleshooting, Microsoft Office, Electrical Engineering, Reliability, Assembly, Commissioning, EHS, Technical Support.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

JOB DESCRIPTION FOR YOUTH WORKER (YOUTH DEPARTMENT), CALVARY COMMUNITY CARE (C3)

General

· Understand, imbibe & promote C3 mission, vision and values

Job Description

Youth Work

· Jointly with your team, you will study, propose, and set up intervention structures, applying proven framework to reach out to youths in C3’s programmes

· Provide social work support and develop intervention plan for clients in the Youth programme in schools with the ultimate goal of improving the youths’ social, psychological and emotional wellbeing

· You are required to work closely with key personnel from school to take on tier 2 and 3 students, and provide specific support and work schools to achieve identified outcomes

· Plan, execute and evaluate on-going youth programmes and services

· Conduct analysis of community needs, develop, implement, and grow the C3 Youth programmes and services

· Provide individual and group intervention for youths in C3’s programme, both face-to-face and over virtual platforms

· Organize and conduct psycho-education workshops and support groups (face-to-face and virtual)

· Network with relevant stakeholders and external organizations

· Support growth of department with team members.

Admin / Programme responsibilities

· Perform administration / billing / programme responsibilities that supports the operational work

· Manage the correspondences of the organisation

· Coordinate with staff, stakeholders, volunteers and beneficiaries with regards to programmes.

Other Responsibilities

· Assist in the various Programmes of C3 as required

· Assist in fund raising, administration and other responsibilities as required

Competencies

Must have Competencies

• Youth Development - Level 3/5
• Youth Outreach - Level 3/5
• Mentoring for youths - Level 3/5
• Group Work Assessment and Planning - Level 3/5
• Group Work Intervention - Level 3/5

Good to have Competencies

• Social Service Programme Development - Level 3/5
• Social Service Programme Implementation - Level 3/5
• Volunteer Programme Management - Level 3/5
• Volunteer Retention and Engagement - Level 2/5
• Data Management - Level 2/5

Job Description

This role is with our client, a prominent Secondary School in Singapore.

• Front Desk Reception and Customer Service e.g. handle incoming phone calls, enquries and deliveries and courier services.
• Attend to walk in students, teachers, parents, vendors, visitors of the school.
• Handle all incoming and outgoing mails
• Perfom administrative support such as Data entry
• Collation of data and statistics e.g. from surveys
• Photocopying, scanning, faxing and filing of documents
• Distribute resources to teachers/classrooms as per required
• Provide simple first aid to the injured /unwell staff, students or visitors.
• Provide manpower support during ad-hoc school activities
• Any other duties assigned by the School Leaders, Admin Manager, Admin Executives and Heads of Department.

Requirements

• Preferably GCE 'O' Level Certificate or equivalent
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Good command of English
• Preferably 2-3 years of experience as receptionist and admin
• Having prior general administration experience working in a school environment would be an advantage.
• Should preferably have certified basic first aid knowledge and skill. Untrained candidate is welcome but he/she will need to obtain Standard First Aid Certificate within the first year of contract.

Work Details:

Contract until end of December 2024, extendable

Working Hours:

Monday to Friday - 8.30 AM to 5.30 PM during School Term

Monday to Friday - 8 AM to 5 PM on School Holidays

To expedite your application, please email your CV to [email protected], indicating your notice period/available date. We need someone who can join immediately.

We regret that only shortlisted candidates will be contacted.

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

You will be an integral part of the team in Hospital to provide nursing care to acute patients.

• Assesses, plans, implements and evaluates care of resident with complex healthcare needs according to updated standards of nursing practice.
• Conducts teaching and counselling for patients.
• Initiates and ensures implementation of discharge planning for residents with potential for discharge.
• Ensures patient care delivery is carried out according to established standards of care and practice.
• Ensures written policies and SOP is available and up to date to guide nursing practices.
• Provides direct care to residents to ensure compliance to standards
• Ensures smooth transition of residents from acute to chronic care and back to community where possible.
• Conducts nursing audits on nursing care standards and initiates strategies to resolve non-adherence issues.
• Directs and facilitates staff development, skills and competency upgrading through in-house training, approved online learning or formal education opportunities.
• Guides orientation/induction programmes and preceptorship for new staff.
• Supports the SNM in nursing home management and deputizes her in her absence.
• Acts as a resource person to the nurse manager in clinical nursing and nursing.

Job Requirements:

• Advanced Diploma/ Degree in Nursing
• Registered with the Singapore Nursing Board
• Minimum 5 years of relevant experience as managerial role

Check out Aber Care Website for detail

Interested applicant please email your detailed resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Working hour : 9am to 6pm (Mon -Fri)

Salary : $2500 -$3000

Nearest MRT : Bukit Batok

Responsibilities

• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:

• ITE/Diploma in Electrical/ Mechanical/ Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO/IEC 17025) will be an added advantage

*Only shortlisted candidates will be notified*

Interested applicants, please email your resume to [email protected]

Candy Teo

EA 01C3135

Reg R1101520

As a Customer Support Specialist (Weekend), you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication and tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall Hubspot experience in mind that grow their businesses better
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing Hubspot values and a customer centric approach in every customer interaction

We are looking for people who:

• Can commit to working 3 weekdays and both weekends( Saturday and Sunday). Work shifts are from 8- 5pm Singapore time
• Are fluent in English
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.

What will you deliver?

• Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
• Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
• Perform design and prepare engineering drawings and documentation as per customer’s requirements
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
• Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
• Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
• Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
• Coordinate with Principal vendors on training, product updates and support, etc.
• Handle project documentation
• Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.
• Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
• Analyse complex challenges and provide innovative and practical solutions to the team.
• Facilitate discussions and brainstorming sessions to find effective resolutions.

Key Qualifications

• Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
• Proficient in Microsoft Office, AutoCad & 3D drawing
• Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
• Able to work independently with drive & initiative
• Good team player with ability to work independently and under pressure
• Problem solving, strong analytical skills
• Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
• Proven track record to build relationships, influence customers at all levels and service-oriented