Total 47,416 Customer Service job vacancies in Singapore

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

• Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.
• Training will be provided.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Senior Care Centre

· The Centre Manager is responsible to lead and manage the full aspects of the centre’s day-to-day operations.

· Provide leadership for the holistic care management of the clients.

· Responsible for the preparation of MOH inspection and licensing.

· Participate in the workplace health, safety and emergency preparedness exercise.

· Responsible for the occupancy rate of the centre.

· Manage the Allied Health team in delivering quality services to Day Care patients and families.

· Ensure robust coordination and communication within the interdisciplinary team.

· Actively engage external stakeholders which are part of patients’ care community.

· Ensure compliance with all required nursing standards and relevant regulations.

· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Community Rehabilitation Programmes

· Setting up of Community Rehabilitation Programmes based on the requirements by relevant authorities.

· Coordinate with Rehab team to prepare the Client’s Care Plan.

Manpower Management & Development

· Effective and efficient manpower planning in accordance with MOH guidelines and standards.

· Provide coaching, training and counselling of staff.

Resource Management

· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:

· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.

· Minimum 6 years’ in related field is required.

· Strong organizational skills, good communication, interpersonal and writing skills.

· Relevant working experience in healthcare setting preferred.

· Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Collaboration Practices Across Disciplines and Sectors – Level 4

- Department Performance Management – Level 4

- Emergency Response and Crisis Management – Level 4

- Financial Management – Level 3

- Manpower Planning – Level 4

- Workplace Safety and Health – Level 4

- Strategy Implementation – Level 4

Good-To-Have Competencies

- Quality and Audit Management – Level 4

- Diversity Awareness and Management – Level 4

- Risk Management – Level 4

- Workplace Safety and Health – Level 4

- Change Management – Level 4

- Strategy Planning – Level 4

Critical Core Skills

- Communication – Advanced

- Influence – Advanced

- Collaboration – Intermediate

- Adaptability – Intermediate

- Decision Making – Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

About Us:

DataExpert Singapore is a professional digital forensics and information security company established in Singapore in 2014. We provide products and services in the areas of data recovery, digital forensics, data analytics, and secure IT disposals to meet customer needs in information security and digital investigations.

About the Role:

As an IT Support Technician, your primary responsibility will be to offer technical assistance for a diverse range of hardware and software issues spanning computers, mobile phones, and various other devices. In addition to this, you will play a vital role in our IT disposal operations, ensuring the secure management and sanitization of discarded items in adherence to data protection regulations and environmental standards.

Find out more about what we do over here:

• https://www.dataexpert.com.sg/it-disposal-service
• https://www.linkedin.com/company/dataexpert-singapore/

Tasks & Responsibilities

- Provide technical support in hardware, software issues.

- Perform computer hardware parts upgrades/replacements.

- Use appropriate tools & methods to run diagnostic tests.

- Work with other team members to deliver efficient IT support and IT disposal services.

Requirements

- Experience with troubleshooting, resolving issues related to hardware and software.

- Knowledge about computer hardware and components

- Good communication and technical skills

- Able to work independently, proactively participate in a team environment.

- Prior experience in IT support roles is preferred but not a must.

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Description

Join our team as a Centre Manager for a leading children's charity! Make a lasting impact by overseeing our 3 centre, where you'll nurture a supportive and engaging environment for staff and the children we serve. Spearheaded daily operations, managed resources, and led a passionate team to deliver top-quality programs and services. Your strategic mindset will drive growth, community engagement, and fundraising efforts, ensuring our mission of empowering and enriching young lives thrives. If you're a dedicated leader with a heart for making a difference, apply now to play a pivotal role in shaping a brighter future for needy children.

Roles and Responsibilities

• Managing and engaging beneficiaries
• Planning activity calendars
• Preparing lesson plans and curriculum materials
• Planning activities with partners & sponsors
• Coordinating with activity partners & sponsors
• Recruiting and engaging volunteers
• Engaging MSF and Government stakeholders (monthly reporting, referrals)
• Training, onboarding and management of Outreach Interns
• Data Entry (Hubspot)
• Activity Facilitator on days with activities
• Preparing and executing activities
• Cleaning up the centre & organising inventory
• Student administration & customer service (managing attendance and post-activity feedback sheets, answering queries, resolving complaints)
• Managing volunteers during activities (giving instructions, briefing & debriefing)

Notes

• Workdays: Wed to Sun, Off on Mon and Tue; Weekends are non-negotiable
• Application Process: Pre-Interview > Volunteering Session x1 > Final Interview > Offer

Duty & Responsibility

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advices timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agent.
8. Assist for rate sourcing with various carriers.
9. Provide guidance and training to new staffs.
10. Adhere to all company rules and regulations including safety rules
11. Any other duties and responsibilities assigned from time to time

Requirements:

1. Minimum Diploma or equivalent qualification

2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry

3. Good verbal and written skills

Others:

1. 5-day work week

2. Daily Meal subsidy

3. Medical, dental & insurace benefit

4. 2 way-Transport provided at Jurong East

Field Service Technician - Electrical Alternator - maintenance of electrical rotating machines [3770]

5 days, 9am-6pm

Salary: $3000- $4000 + $205 transport allowance + Transport claimable for site travel

Address: Joo Koon & Site, Overseas travelling required

Company profile:

A world leader in electric motors, electromechanical and electronic drive systems and in industrial alternators.

Job scope:

• Generate basic & detailed electrical engineering design development and electrical instrumentation input to other disciplines.
• Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop
• On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements
• Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements
• Digital solution for generator, installation, and commissioning.
• Develop & review risk analysis & procedure
• Liaise with customers on work schedule & defect findings
• Immediate response to any urgent request for on-site, on board, or offshore work.
• The writing of on-site reports, and online assistance for troubleshooting,
• Temporary transfer to the repair workshop in the event of on-site works load drop,
• Compliance with travel rules to minimize costs and ensure the security,
• The support of the Sales teams for their opportunities.

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 5 years of experience in maintenance of electrical rotating machines
• Candidate is required to work on-site or overseas for troubleshooting

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities

- Responsible for managing the incoming and outgoing shipment.
- Attend to customer enquiries and follow up enquiry.
- Support and assist outdoor sales personnel for inquiries and quotations.
- To build, establish, maintain and improve relationships with customers.
- Handling of all billing and invoice.
- Cold call potential customers.

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications
• Preferably Junior Executive specialized in Customer Service or equivalent.

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Description
JOB DESCRIPTION

• Manage and oversee daily operations of the shop, includes perform shop opening and closing duties (cashiering, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the overall menu; be able to promote and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.



REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• Able to work shifts, weekends and public holidays.

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
• Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
• Lead, promote, and influence vision for the successful development of department.
• Create strategic plan, goal setting and measurement system for overall growth of the department.
• Conduct and deploy volunteers for home visits for AMS members.
• Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
• Oversee the day-to-day operations of the eldercare program, including budgeting, staffing, and resource allocation.
• Recruit, train, and supervise AMS team to ensure the provision of quality care services.
• Organise and facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
• Explore avenues for the expansion of the AMS with external parties.
• Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
• Gather and prepare supporting documents for government agencies submissions.
• Work with CRM vendors to ensure accurate integration of data.
• Maintain accurate records, prepare reports, and document programme activities and outcomes.
• Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
• Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines
• At 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Roles & Responsibilities

Reporting to the Centre Director on administration matters, this role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

You will be part of the operations in a ice cream café, serving handcrafted ice-cream, in-house coffee and food. If you love ice-cream & coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Comply with health and safety regulations
• Greet customers in a friendly manner as they enter and exit.
• Pay attention to details when taking orders (especially on preferences of coffee blend, dairy, sugar ratios, and nuts)
• Advise and recommend beverage and ice-cream flavours according to guest preferences
• Able to scoop and serve gelato and beverages to customers
• Able to prepare and serve the different types of food and beverages based on customers preference by following prescribed recipes and techniques
• Provide excellent customer service experience (e.g. prompt response to requests)
• Address and resolve customer issues in a polite and effective manner; enlist manager or shift supervisor when necessary
• Receive and process cash and cashless payments
• Maintain stock of clean mugs, plates and utenstils
• Keeping the work bar area clean, sanitary, and organised
• Maintain food and beverage making appliances/ equipment in a functional and clean manner to support efficient food and beverage making
• Upkeep the cleanliness of café (e.g. tables/ chairs are clean and floor are dry)
• Ensure stock supplies are sufficient, and to inform management when inventories are low
• Ensure cleaning schedule is followed
• Assist in the opening & closing of cafe
• Assist any other duties as assigned by Supervisor or Manager

Job Requirements:

• Min. commitment of 6 months
• Valid food safety course level 1 certificate preferred
• Able to commit on weekends, public holidays and overtime as and when required (i.e. to discuss work days and time period during interview)
• Basic personal hygiene
• Possess good communication and interpersonal skill
• Good working attitude, ethics, initiative and mindset
• Maintains regular and punctual attendance
• Warm and cheerful personality

Benefits:

• Employee Discount
• Transport reimbursement for late shift duty (after 11pm)

INTERESTED APPLICANTS,

please whatapps +65 8081 2787 or email [email protected]

Scoop in the Woods

Location: Blk 304, Woodlands Street 31,

#01-111, Singapore 730304

(7 Minutes walk from Marsiling MRT)

Job Description:

• Coordinate travel arrangements
• Manage calendars for assigned staff
• Check, record and obtain approvals for invoice payments
• Attend and receive guests at the reception
• Assist with meeting room bookings and arrange refreshments
• Handle incoming and outgoing mails

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Location: Matrix

Job Summary

To provide administrative and client service support.

Roles and Responsibilities

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy (PDPA).
• Handle ad hoc duties as required.

Desired Skills and Competencies

• Minimum Diploma in Biological science or equivalent
• Some customer service and/or admin experience (ideally lab or medical environment)
• Excellent verbal and written communication skills in English.
• Proficiency to use MS Office
• Meticulous and systematic with administrative procedures
• Excellent communication, interpersonal, organizational and time management skills.
• Ability to work independently and efficiently.
• Empathetic and patient demeanor when dealing with customer inquiries and concerns
• Strong problem-solving skills and a proactive approach to customer issues.
• Ability to multi-task within a fast-paced environment, strong attention to detail, team player

We appreciate your interest in the above-mentioned position, however, due to overwhelming response, only shortlisted candidates will be contacted.

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for earning, and a collaborative nature, and you will have the opportunity for a long and exciting career here.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Client Support Service, Private Wealth Management & Family Office Singapore

We are looking for an experienced, committed and result oriented talent to join us as the Client Support Service Officer to support the. Private Wealth Management & Family Office in Singapore.

The main responsibility is to assist in Client Servicing and Administration, Operations, Know Your Customer (KYC) and Anti Money Laundering (AML) updates for the PWM & FO in Singapore,

The role is based in Singapore and reports to the Head of Private Wealth Management & Family Office in Singapore.

Duties and Responsibilities:

Client Servicing/Administration /Operations

• Responsible for preparing account opening forms and ensure complete submission of documents.
• Assist with different reporting needs of the unit.
• Support in operations processes that will ensure delivery of good customer service levels, such as: payments verification/perform independent voice logs for payments & updates of client data, statement mailing and archiving, internet banking devices/Digi passes, credit cards, etc.
• Prepare relevant files and account reports for Client Executives prior to meeting clients.
• Coordinate and follow-up on credit card matters
• Archival of client records
• Assist in other administrative tasks where necessary.
• Coordination of client events

Anti Money Laundering/Know Your Customer/Know Your Transaction (AML/KYC/KYT)

• Assist in the AML/KYC/KYT process to ensure documentation is complete, submitted within deadlines as well as to coordinate with Head Office on reviews relating to cross border managed account. Ensure prompt update of KYC documentation review status in the system. Google name screening.

Requirements:

• At least 2-4 years’ experience in the banking industry preferrable within private banking.
• Ability to multitask, prioritize and work well under pressure with minimal or no supervision.
• Ability to work with sensitive information in a professional and confidential manner.
• Good knowledge of the organisation’s set up combined with a well-established collaborative network of contacts across the organisation to facilitate liaison.
• IT literacy and the ability to use in-house systems in addition to relevant work-related software applications.
• Communication skills: ability to express clearly and logically, verbal and written.
• Process Improvement – analysis and restructuring of processes and work flows to improve quality and promote greater efficiencies and/or cost savings.

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: 1 International Business Park S(609917) *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

You will be responsible for the planning and implementation of Silver Generation Office's (SGO) volunteer management strategy as well as the entire life cycle management of Silver Generation Ambassadors (SGAs) and other volunteers.

• Keep up to date on the latest trends, identify gaps and opportunities as well as adopt best practices.
• Develop strategy and front the design and implementation of volunteer programme including implementing strategies across the volunteer management lifecycle (Recruitment, Recognition, Rejuvenation, Retention and Exit).
• Develop and implement volunteer engagement and recognition strategies, including long service awards and the like, as well as work with the Satellite Offices and Social Service Agencies to build the right volunteer service culture and an overall positive volunteer experience.
• Establish partnership and collaboration with internal and external stakeholders so as to expand the pool and diversity of volunteers.
• Drive initiatives to increase partnerships and channels for recruitment, etc.
• Lead branding and publicity for the volunteer programme to improve public awareness and credibility of SGO's work with the aim of boosting potential recruitment possibilities.
• Grow expertise in volunteerism and strategise to position AIC as a thought leadership in volunteerism in the eldercare sector.

Job Requirements:

• Degree in any discipline, preferably in social sciences, healthcare or marketing/comms
• At least 10 years of working experience, with at least 5 years in supervisory role
• Proven track record of leadership in volunteer management and experience in partnership management, collaboration and relationship building
• Ability to create and maintain collaborative work relationship within the organisations and with external stakeholders
• Demonstrate expertise in project management and process improvement
• Strong critical thinking, analysis and problem solving skills, and the ability to adjust to multiple priorities
• Able to work in a fast-paced and dynamic work environment

You will be part of the operations in a ice cream café, serving handcrafted ice-cream, in-house coffee and food. If you love ice-cream & coffee and enjoy working in a cafe setting, this is the place for you!

General:

• 5.5 days work week (Inclusive of weekends)
• Minimum 44 hours per week
• Salary: up to $2,200 per month (based on experience)
• Willing to work on weekends and Public Holidays

Job Description:

• Comply with health and safety regulations
• Greet customers in a friendly manner as they enter and exit.
• Pay attention to details when taking orders (especially on preferences of coffee blend, dairy, sugar ratios, and nuts)
• Advise and recommend beverage and ice-cream flavours according to guest preferences
• Able to scoop and serve gelato and beverages to customers
• Able to prepare and serve the different types of food and beverages based on customers preference by following prescribed recipes and techniques
• Provide excellent customer service experience (e.g. prompt response to requests)
• Address and resolve customer issues in a polite and effective manner; enlist manager or shift supervisor when necessary
• Receive and process cash and cashless payments
• Maintain stock of clean mugs, plates and utensils
• Keeping the work bar area clean, sanitary, and organised
• Maintain food and beverage making appliances/ equipment in a functional and clean manner to support efficient food and beverage making
• Upkeep the cleanliness of café (e.g. tables/ chairs are clean and floor are dry)
• Ensure stock supplies are sufficient, and to inform management when inventories are low
• Ensure cleaning schedule is followed
• Opening & closing of cafe
• Assist any other duties as assigned by Supervisor or Manager

Job Requirements:

• Min. commitment of 12 months
• Valid food safety course level 1 certificate preferred
• Previous work experience as a Barista or Waiter/ Waitress preferred
• Able to commit on weekends, public holidays and overtime as and when required (i.e. to discuss work days and time period during interview)
• Basic personal hygiene
• Possess good communication and interpersonal skill
• Good working attitude, ethics, initiative and mindset
• Maintains regular and punctual attendance
• Warm and cheerful personality

Benefits:

• Employee Discount
• Transport reimbursement for late shift duty (after 11pm)
• Sales Target Incentive
• Staff Referral Bonus
• Off in-lieu offered for work hours on Public Holidays
• 12 days Annual Leave (Yearly increment) 1 day Birthday Leave
• 14 days Medical Leave

INTERESTED APPLICANTS,

please whatapps +65 8081 2787 or email [email protected]

Scoop in the Woods

Location: Blk 304, Woodlands Street 31,

#01-111, Singapore 730304

(7 Minutes walk from Marsiling MRT)