Centre Stage School of the Arts is a busy creative and performing arts school providing training for children of all ages in Singapore.

Our team at Centre Stage is looking for an on-line marketing assistant to develop and manage marketing programs across channels and manage initiatives on-line and especially on Social Media platforms.

If you love engaging with Social Media, then this is for you. As a performing Arts School we have heaps of content, but we need someone who is good at getting it captured and online.

If you are interested, please send your CV to [email protected]

https://www.instagram.com/madam.partum

https://www.instagram.com/chienchitow

We are one of Singapore’s leading service providers of Traditional Chinese Medicine (TCM).

We provide a comprehensive suite of holistic and effective healthcare solutions performed by our highly skilled practitioners.

Job Description:

• Greet customers who enter our clinic.
• Register or retrieve patient's details using our in-house system.
• Process and receive payments from customers, patients.
• Be warm and welcoming when answering calls.
• Schedule appointments for customers, patients.

Work location is at Ang Mo Kio, Bendemeer and Tanjong Katong

Benefits

• Free medical consultation
• Staff discounts
• High Commission
• Annual leave, sick leave entitlement as per MOM regulations

Typical work schedule

Mon Tue Wed Thu Fri Sat Sun

Work Work Work OFF Work Work Work

OFF Work Work Work OFF Work Work

Work OFF Work Work Work OFF Work

Work Work OFF Work Work Work OFF

· Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

- Be proactive and vigilant in service.

- Interact with customers in a pleasant and calm manner.

- Handle table reservations.

- Greet all customers by name warmly, with an appropriate greeting.

- Direct customers to table.

- Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)

- To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.

- Properly open and pour wine at table-side.

- Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.

- To attend and respond to the customers’ needs promptly and professionally.

- To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

· To comply with grooming and appearance standards at all times.

- Adhere to grooming standards consistently.

- Always wear a smile.

- Maintain positive body posture (e.g. do not slouch).

· To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

- Prepare table, lay out napkins and utensils.

- Ensure condiments are refilled.

- Perform all other preparation tasks.

- To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

· Any other appropriate duties and responsibilities as assigned.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees holistic development.
• Collaboratively work with families in the implementation of trainees ITPs.
• Implement and monitor trainees security and safety procedures.
• To assist in recording information pertaining to individual trainees in Clients Log e.g. communications to/from caregivers and occurrences.To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients year end party
• To propose and apply budget through Centre Head.
• To organize clients annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centres shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

Job Description

1. To support customer site for TP probe cards on the following:

- Card repairs

- Pin replacement if possible

- Advise customer on technical details for evaluations / improvements etc

2. Liaise with HQ Italy for any issues / technical documents / evaluations / follow up

3. Work with HQ vertical repair team for cards send back to Singapore

4. Report / trackers update for internal and customer

5. Support overseas sites if necessary

Requirements

Education: Diploma and above

Language: English

Working Experience: At least 2 years’ experience in Electrical Wafer Sort / Final Test Testing

Skills: 1. Troubleshooting & Isolation of problems

2. Able to read PCB schematics

Commencement Date: As soon as possible

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office. A position has emerged in the dealing room for someone looking to work as part of a growing team with access to multi-asset class around the market.

About the Role - Job Description:

• Monitoring trades execution. Conducting audit checks to ensure that orders are executed at the correct levels.
• Investigating client disputes and analyzing internet trading logs.
• Maintaining system pricing consistency and connectivity between our clients and service providers.
• Administering and applying settings changes on our bridges and trading platforms.
• Providing product support on specifications, session times, swaps, Holidays and Margin rates.
• Preparing various trade reports and processing comprehensive data analysis.
• Assisting in generating all sorts of trade-related statistics.
• Performing risk assessment and risk evaluation regarding our systems and company's exposure to the market. Implementing risk management process for the organization.
• Assisting in the continuous improving and developing of our risk monitoring tool.
• Maintaining strong market presence by continuously expanding and improving company's product offering.

Knowledge, Skills and Experience - Job Requirements:

• Previous experience in a similar position is highly preferred
• Tertiary qualification required
• Strong attention to details and numeric skills
• Strong MS Excel skills. MYSQL, MQL and Python skills are advantageous
• Knowledge regarding MetaTrader as well as technology vendors such as PrimeXM and OneZero is considered an advantage
• Expertise in equity market is desirable
• Able to work night shift rotation and on public holidays
• Fresh graduates are welcome to apply

This is a permanent full-time employment opportunity for people seeking to gain experience on a Multi-Asset Class Dealing Desk environment. We offer competitive remuneration package to the right candidates.

Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current and Expected Salary.

All personal data collected will be used for recruitment purpose only.

Driver:

• Provide assistance and supervision, ensuring safety during boarding, alighting, and travelling in vehicle according to standard set.
• Pick up and drop off at designated locations, assisting them to the center or their destination.
• Assist in transferring when necessary and ensure they are securely strapped after boarding.
• Maintain cleanliness and good housekeeping in the vehicles.

Care Staff:

• Supervise patients in carrying out routine rehabilitation, therapy, and diversional activities.
• Serve meals, including tea/coffee breaks, and may be required to assist with feeding patients
• Maintain cleanliness at the center consistently, performing daily cleaning tasks.
• Reasonable ad hoc duties as assigned

Requirement:

• Class 3 license

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hiew Qing Hua

EA Personnel Reg No: R23114639

Salt is looking to hire an Operations Support Specialist for a Social media client for 10 months & renewable contract role. If you are passionate about gaming industry or someone with strong operational skills in a dynamic tight deadlines environment, then this role would be an ideal fit.

Job Scope:

• Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
• Process contract changes on a regular basis and where needed
• Work closely with Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business.
• Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
• Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
• Work cross-functionally with a variety of teams to advocate for partner needs
• Advocate for creators and the gaming community through different issues and new features
• Help to build gaming community in various countries through community management and efficient communications.

Qualification:

• 2+ years of experience in business operations
• Advanced skill in MS Excel and PowerPoint.
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
• Strong operational prowess with experience in community management and process improvement
• Have a good understanding of the gaming industry and passion and love for games
• Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred due to the nature of the job.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Customer Service Officer (Funeral Industry)

(Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2,500 - $3,000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Ensure the safety and dignity of each Jaga-Me’s patient is upheld at all times
• Escalate any problems encountered in a patient's condition and/or in the handling of patients and/or caregivers to respective departments
• Work closely with the Medical Director in carrying out home medical/nursing care
• Provide caregiver training, wound care, nasogastric tube management, PICC line and port-a-cath management
• Initiate nursing care plan and implement management measures
• Refer patients to other healthcare providers and professionals such as inpatient hospice and specialized counsellor when the need arises for respite care or symptom control

Job Requirements

• Registered Nurse with Singapore Nursing Board License
• Minimum 3 years of experience working in Restructured Hospital or Home Care setting
• Preferably with Palliative Care/Gerontology/Oncology training or background
• Able to execute with dedication and teamwork
• Excellent people skills to navigate challenging situations and facilitate alignment of different priorities
• Excellent communication skills with a strong sense of empathy
• Able to commit to standby for cases if rostered on weekdays from 6pm to 8pm and weekends from 8am to 2pm with overtime pay
• Those who are competent in IV cannulation and blood taking procedures and able to work night shift from 8pm to 8am are encouraged to apply for permanent full-time/part-time or locum positions.

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Singapore. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.

How You'll Help Us Connect the World

• Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
• Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
• Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
• Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
• Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
• Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
• Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
• Process rebates claims and stock returns approved by Product Line Management
• Support quality and warranty process where required
• Participate actively in on-going product, process, systems and business skills training;
• Provide support and back-up assistance to peers
• Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time

Required Qualifications and Experience for Consideration

• Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
• Knowledge or experience with SAP system preferred.
• Excellent communication skills and with good telephone etiquette.
• Proficiency in Korean would be an advantage to support the respective country and liaise with Korean clients.
• A pleasant personality with a passion for service excellence.
• A strong team player who can adapt to fast paced and dynamic environment.

This is a full-time hybrid role for a Sales Support Specialist at Unocle Pte Ltd located in Singapore. The Sales Support Specialist will be responsible for managing and resolving customer issues and providing support to the sales team. They will act as the link between the sales team, customers, and suppliers, and will assist in managing customer accounts . Additionally, the Sales Support Specialist will collaborate with the sales team to develop new business opportunities and improve customer satisfaction, and may occasionally work from home.

Qualifications

• Excellent communication, interpersonal, and customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Demonstrated ability to work collaboratively in a team environment and meet deadlines
• Proficient in Microsoft Office or similar software applications
• Fluent in written and spoken English, and proficiency in other languages is a plus
• At least 2 years of relevant experience in sales support or customer service roles, preferably in the technology or banking industry
• Bachelor's degree in Business Administration or a related field is preferred
• Experience in Salesforce or other customer relationship management software is a plus

Some travel required

Please email your resume and details to Peter Hodgson ([email protected]).

Overall Responsibilities:
Working alongside the Teaching team to provide support in Early Years/Drama/Arts and Crafts/Classes/ Holiday Programmes/ Workshops/Shows and Events.

Job Responsibilities
Role is to support the teacher to maintain a safe learning space and help create a fun and supportive environment.
Provide support & encouragement within class, in developing a student’s social & emotional skills.

In classes:

- Setting up of the pre- school equipment and course activities in the studios prior to the classes.
- Carry out routine care duties.
- Classes are drama or dance focussed - include singing, story-telling, role play, puppetry - Involved and assist in playing out the stories, characters and bringing to life the situations in Creative dramas
- Assist within classes (workshops/parties/ Holiday Programmes & Back Stage for shows)
- Help with supervision during rehearsals.
- Use positive discipline techniques at all times.

In Planning & Preparation: Resource & Event organisation, planning and preparation:

- Assist in preparing resources, arts and crafts materials and helping to implement them in the classes alongside the teachers.
- Assist with planning arts and crafts ready for Holiday programmes.
- Assist in preparing Theatre props/scenery for shows.
- Responsible for the upkeep and organisation of teaching resources/arts and craft materials.
- Maintain appearance/decoration of the studios and displays and during times of festivals.

Child development:

- Help in supporting development social and emotional skills.
- Be able to articulate the benefits of the program to the parents.
- Maintain and build a good relationship with children, parents and teachers.
- Attend staff meetings.
- Attend Training.
- Be willing and be prepared to undertake training and professional development activities in house and outside of Centre Stage.

Job Requirements:
You must love working with children!
A passion for the arts and education
Must be a good team player
Reliable
Dedicated
Adaptable and flexible
Good interpersonal skills
Possess a warm, friendly. open personality
Professional manner
Good work ethic
Good spoken and written English skills
Good communication skills
Need to enjoy the arts
Have an artistic eye
Display good organizational skills
Ability to work independently and part of a team
Ability to be self- motivated to do well
Be a good role model
Willing and able to support/implement the Centre stage ethos
Experience - Work experience in an arts or childcare environment an advantage
Those without O levels/Gcse’s may be considered for AT positions


Working Hours:

=> 44 hr. week
=> Two days Off - Sunday + 1 day during the week
=> Candidate must be able commit to Saturdays
=> Location: One North

Job Highlights:
Attractive remuneration, a fun creative working environment with opportunities for professional development.
Join a creative, friendly team
Opportunities to Develop your career further working with Children and within the arts

Salary:
$1700 - $3,000 PCM – dependent on age, experience and qualifications.

Assistant Teachers at Centre Stage
Our Assistant Teachers are important to the work we do and provide an essential support system for children and young people, within our arts education.

The kind of people we are looking for are good at engaging naturally with children and young people. Those that are dynamic, enthusiastic, reliable, enthusiastic, friendly, and warm, artistic, organised, possess strong communication skills and an ability to be self-motivated and committed to support all our programmes, workshops etc .

Our Assistant Teachers should fully participate and actively work together with the team, on all events and in furthering Centre Stage work and company vision and ethos, maintaining standards.

Centre Stage is committed to safeguarding and employees are required to have certificates in or attend training in this area, implement safe working practices, and share the same attention and commitment to child protection and safeguarding.

Employment - We also follow safe recruitment practices and rigorous checks. We require supporting references, child protection, criminal and identity checks.

Ideal but not essential:

GCE ‘O’Levels;
A Certificate or Diploma in Education or equivalent, or working towards a relevant qualification;
A minimum of two years’ experience in a school/arts centre setting;

Student Care Cleaner

Location: Pasir Ris

Salary: $ 1000 - 1200

Working Hour: Monday – Friday 11 am to 5 pm (6 hours per day)

Job Responsibilities:

• Maintain the cleanliness of the surroundings (Neat and Tidy)
• Prepare cutlery and distribute food to the students
• Take out the trash, keep the rubbish bin area clean

Job Requirements:

• With relevant working experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Julia Gabriel Centre is looking for dynamic, creative, confident, caring and passionate Speech and Drama Educators to join its big family. Why join us? Julia Gabriel Centre provides a positive, warm, friendly amd work-life balanced environment . We work with our teachers on developing their knowledge and skills to bring out their best talents.

Job Highlights:

· Career Progression

· Training opportunities

· Attractive remuneration packages

Roles & Responsibilities for Speech & Drama Teacher (Full time):

· Plan, prepare and teach lessons in accordance with Julia Gabriel Centre methodology and Speech & Drama programme requirements.

· Provide high quality learning experiences in class for children / teenagers.

· Communicate with parents and provide constructive feedback in line with programme requirements.

· Attend in-house training sessions provided for curriculum related matters and professional development.

· Support curriculum work, research, talks, workshops as required during non-teaching hours.

Required Qualifications & Experience:

● A recognised qualification in Speech & Drama, Theatre or

Communication Skills from Trinity College London or London

Academy of Music & Dramatic Art (LAMDA) preferred

● Relevant diploma or degree from LASALLE, NAFA, NUS will be

considered.

● Any other professional teaching qualifications in Drama,

Performance or Theatre will be considered

● Minimum 1 year experience in teaching Speech and Drama to

preschool/ primary/ secondary school students.

● Excellent command of spoken & written English.

● Energetic, creative, passionate, good team player.

● Has good communication and interpersonal skills

● Enjoys working with children from ages 3 to 6 and/or 7 to 12 and/or

teenagers from ages 13 to 18

Interested candidates, please send your detailed resume with your photograph and expected salary online. Only suitable candidates will be contacted.

Job Responsibilities:

The role will encompass all tasks related to Lazada and Shopee.

• Product Listing & Delist
• Product listing thumbnail Optimising
• Monthly sales and reporting
• Coordination with buyers’ promotions
• Execute price updates
• Plan and execute digital marketplace campaigns
• Plan and run Digital Ads/budgeting
• Liaise marketplace KAM for all campaigns
• Monitor and handle orders fulfilment
• Customer enquiries and complaints
• Marketplace Chat Service
• Marketplace CMS – Blasting
• Banner and creative Requestion
• Create and keep track marketplace vouchers
• Handle Returns/Refund
• Resolve all billing and discrepancies
• Ensure sufficient stocks on all e-platforms
• Raise PO/RPO for vendors

Job Requirements:

• Preferred candidate with at least Diploma in Marketing/Business/Mass Communications or relevant
• Minimum 2 years’ experience in E-Commerce is required
• Familiar with Microsoft Excel like pivot, formula
• Able to analysis data and sales data
• Excellent communication and interpersonal skills in both written and verbal.
• High initiatives with positive energy and possess positive attitude towards learning.

The Service Contracts Analyst oversees complex portfolios of service and maintenance contracts for a specific geography. They will be a key point of contact for contract management issues, responsible for ensuring contracts perform as intended, committed margins are achieved and exceeded, business through those contracts grows, contract improvements are captured (T&C, SLA, Pricing) either during the contract term or on contract renewals, risk is managed and appropriately flowed into the supply chain or shared with customers and that customer expectations are addressed.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Build and maintain a detailed understanding of a portfolio of service contracts, terms, pricing and business-case.
• Support to establish suitable KPIs.
• Monitor, analyse, report and action contract performance incl. revenue, cash, cost, profit, SLA.
• Manage detailed commercial contract mechanisms and requirements incl. price revision formulas, reconciliation, calculation of service credits etc. Work with service team to agree penalty mitigation strategies.
• Ensure appropriate contractual requirements flow down mechanisms are deployed internally and externally.
• Prepare and support regular contract reviews with customers and internal stakeholders.
• Track and action risk and opportunity across the portfolio of contracts
• Support continuous profit improvement, cost and cash optimisation projects working with specialists functions.
• Support sales teams with contractual changes and drafting of contractual terms, working within Financial and Legal DOAs
• Develop a contract renewal timetable for the contract portfolio, enabling on time renewal and optimal business outcomes.
• Build a consolidated service contract revenue and profit forecast, demand planning and contract related data.
• Ensure installed base data (hardware and software) is maintained up to date post installation through to decommission.
• Contribute to central function efforts to improve contract templates and service offerings.

EDUCATION & EXPERIENCE:

Education/Training:

• Bachelor’s Degree or equivalent in legal or financial field

Experience:

• Data analysis experience of £m business
• Optimisation of significant £m contracts for service, delivery of margin and revenue improvements
• Good communicator with the people outside of direct reporting relationships in a matrix structure
• Engineered products with a significant aftermarket and service business in B2B/B2G setting.

Knowledge/Skills

• Business and analytical skills
• Financial and commercial acumen, cost management
• Expertise in pricing, negotiation, proposal and contract drafting.
• Understanding of contract law in APAC
• Change management and business improvement
• Project and Programme Management
• Risk Management
• Knowledge of SAP

Competencies

• Self-motivated and results-driven
• Problem-solving skills and leading teams to deliver solutions.
• Able to make effective, timely reporting by sourcing and analysing critical information.
• The ability to engage, challenge, effective teamworking and internal / external relationships.
• Excellent written and spoken English, other language (like Japanese/Korean/Thai) will be benefit
• Outstanding communication skills

Please note that only shortlisted candidates will be contacted. Kindly email your resume to [email protected]

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Location : Tampines Care Home

Centre coordinator primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

Centre Coordinator primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

Centre Coordinator are to assist Community Engagement Executive (CEE) in managing all community development initiatives throughout Vanguard, when required on top of the above responsibilities. This role assist to implement programs to promote community awareness.

Responsibilities:

• Plan and coordinate social and recreational activities designed to meet the needs and interests of the clients
• Collect feedback and make improvements to the activities
• Coordinate, train and supervise volunteers where necessary
• Carry out reception duties
• Assist Centre Manager in planning and arranging transport schedule for clients
• Responsible for completing monthly / yearly reports in a timely fashion
• Responsible in maintaining program records (attendances, participating in Individual Care plans, recording of blood pressure etc) and any other administrative and relevant records /duties where assigned by the Centre Manager
• Responsible for community outreach and engagement, by being involved in external engagement for activities and programmes for Vanguard Senior Care (VSC)
• To track and report effectiveness of our outreach

Volunteer Management

• Work with CEE to manage / execute the volunteers’ framework for Senior Care Centre (VSC)
• Oversight and keeping track of VSC’s list of volunteers
• To assist in conducting briefings to volunteers at commencement
• Develop a feedback mechanism for the Volunteers who have served in VSCs
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Assist in regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard who engages volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Skills and Knowledge

• ‘O’ Level/ Diploma in any discipline
• Good communication and interpersonal skills.
• Team player who is organized and meticulous at work.
• Proficient in Microsoft Office

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The new Centre for Investor Protection aims to undertake independent research, public education and related activities to promote the improvement of investor protection in Singapore and beyond. Projects conducted by the centre should have significant implications for policy and practices relating to investor protection. The key types of research and activities to be conducted are:

(a) Practice and academic research
(b) Case studies
(c) Public education seminars and workshops
(d) Other activities directly related to the centre’s purpose

The Research Manager will report to the centre Director and is responsible for overseeing and managing all aspects of the centre’s projects. This includes working with the centre Director and project leaders in designing and implementing research methodologies, analyzing data, providing actionable insights to key stakeholders; and overseeing and managing the writing and editing of case studies. The Research Manager will also be responsible for managing a team of researchers and student assistants and ensuring the successful execution of projects within established timelines and budgets.

The Research Manager is also expected to provide administrative and operational support for the centre, co-ordination of events, and collaborations with both internal and external parties.

Responsibilities (including but not limited to)

• Working with the centre Director and Project Leaders to develop and implement research strategies and methodologies, including designing research studies, such as developing survey questionnaires, interview protocols, and data collection methods.
• Manage the research process, including data collection, analysis, and reporting.
• Oversee and manage the publication of an annual collection of case studies.
• Ensure that centre projects are conducted within established timelines and budgets.
• Lead a team of researchers and student assistants, providing guidance and support throughout the projects.
• Monitor industry trends and current issues to inform research strategies.
• Prepare and assist with presentation of research findings to key stakeholders.
• Develop and maintain strong relationships with external research partners and vendors.
• Stay updated with the latest research tools, methodologies, and technologies, and recommend their adoption as appropriate.
• Document all research related activities, budgets and outputs.
• Assist in the planning, coordination and administration of the centre’s events and visitors.
• Work with auditors to ensure the proper documentation of financial accounts of the centre.
• Manage procedural matters regarding hiring of student assistants, contingent hires, facilitation of quotations and tracking of purchase and invoices.
• Any other ad-hoc duties as assigned by the centre Director.

Requirements/Competencies

• Possess high level of integrity.
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and generate meaningful insights.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent writing, communication and presentation skills, with the ability to effectively communicate research findings particularly to investors, practitioners and policy makers.
• Strong attention to detail and a commitment to producing high-quality output.
• Excellent organization and time-management skills.
• Strong sense of initiative, commitment and self-driven.
• Ability to work effectively across departments within the University.

Qualifications

• Bachelor’s degree in a related field (such as accounting, business or social sciences).
• At least 3 years of experience, preferably undertaking research projects that are practice or policy-related in topics relevant to investor protection or corporate governance.
• Strong passion in the area of corporate governance or investor protection; experience in these areas will be a plus.
• Proven experience in research management, including designing and conducting research studies, data analysis, and reporting.
• Proficient in using research tools and software for collecting and analysing large data obtained from public information, such as company announcements and annual reports.

(Appointment job grade will commensurate with the selected candidate's experience)

Summary

Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel.

Job Responsibilities

· Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge

· Assist guests with check-in and check-out, and other cashiering duties

· Register guests and assigns rooms according to their reservation confirmation

· Work towards maximising room revenue by upselling higher room categories to guests whenever possible

· Maintain the privacy of all guests by ensuring their details are kept strictly confidential

· Understand all room types and work with Housekeeping to manage room status effectively

· Adhere to proper credit matters and cash handling policies and procedures

· Understand the usage of internal communication logs to communicate effectively with other colleagues

· Assist to perform Executive Lounge and Concierge duties whenever required

· Provide warm welcome and fond farewell in accordance to hotel standards and SOPs

· Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions

· Be familiar with hotel products and services and recommend to guests accordingly

· Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby

· Maintain complete knowledge of all hotel products and services

· Maintain the cleanliness and neatness of the Front Office areas

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel

· Attend all briefings, meetings and trainings as assigned by management

· Perform other reasonable duties as assigned by the management

Qualifications / Experience

· Secondary / High school education

· Good reading and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· No experience is required, training will be provided

· Good communication and customer contact skills

· Service oriented with an eye for details

· Ability to work effectively and contribute in a team

· Self-motivated and energetic

· Must be well-presented and professionally groomed at all times

• Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
• Coordinate with 3PL with orders release and arrange transportation
• Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
• Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
• Participation of survey requested by the Department of Statistics
• Provide weekly Sales and inventory reports
• Arrangement for blending and drumming activities

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

AMOY Hotel is named after and inspired by the Zhangzhou people who came from China to settle in Singapore. This boutique hotel is both a tribute to the area’s trading past and the hotel of choice for today’s modern business traveller. Shunning the norms and restrictions of the usual city hotels, AMOY caters to the sophisticated traveller who values personalised service in an intimate environment.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!