Total 49,913 Customer Service job vacancies in Singapore

Job Title: Customer Researcher & Training Specialist (UX Researcher)

Job Type: Contract One Year, Extendable

Job Location: Central Singapore

Key Skills: UX Research & Training

Our client from the Banking industry is looking for an Innovative individual with experience in User/Customer Research/Training.

Job Description:

· You will focus on applying your Qualitative experience to train bank staff on core Qualitative research skills, artifacts and processes.

· The training covers all 6 markets in APAC countries and collaborate with cross functional teams in implementing the training.

· Additionally, the role involves support for Research Ops.

· Manage the end-to-end process for qualitative research training course, including onboarding, facilitating workshops, and ensuring a high-quality learning experience.

· Continuously assess and enhance training workshop content and templates, keeping them up-to-date and aligned with organizational goals.

· Cultivate a customer obsessed mindset across the organization by organizing events to showcase customer findings across the bank.

· Support internal recruitment needs through an internal panel management system.

Job Requirements:

· Degree or equivalent

· Minimum 3 to 5 years of experience in qualitative or UX research, showcasing your ability to understand customers’ underlying motive or needs

· Experience in training others and panel management is an advantage

· Strong Project Management skills, with a track record of meeting deadlines and effectively managing stakeholders

· Excellent communication and presentation skills

· Proactive and innovative mindset, eager to tackle challenges and problem solver

· Survey design experience and experience in Qualtrics is a bonus

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Job Description

• Flexi time, fulfilling self-employed career
• To prospect and advise customers on afterlife preplanning - estate, memorial and funeral arrangements
• Selling of columbarium niches, tablets and funeral service packages

Job Requirements

• Singaporeans and PR only
• Must be able to speak English and Mandarin due to the nature of our products
• Self motivated, good leadership and people skills
• Training and mentorship provided
• 18 years old and above
• Retirees and stay at home parents are welcome
• Prior experience in sales, bereavement care or fengshui interest is an added advantage

Application / Technical Support Engineer – Bukit Batok ( 5 day)

- Provide post sales and presales application and sales support by analyszing and recommending solutions to meet customer’s needs

- support technical requests/ support, respond to customer queries and issues of our customers over telephone or email

- provide product training and conduct product demonstration to customers

- work closely with sales team to maintain existing customers’ relationship

- using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products

- build up relationship with our product’s principal and provide customers’ feedback to product’s principal for service and /or products enhancements

- value-add to customers’ needs and strengthen relationships with them

- degree in electronics / electrical / industrial / mechantronics engineering

- no experience required / entry level candidates are welcome to apply

- passion for automation, with creative and adaptive approaches

- good communication skills and ability to communicate technical concepts clearly and effectively

- training on products will be provided

- knowledge in plc, control/automation, iot knowedge will be added advantage

- 1 to 2 years experience

- Basic salary : S$ 2700 – S$ 3800 ( Excluding transport allowance / commission)

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Handle admin duties
• Data entry
• Filing and scanning of documents
• Prepare invoices and documents
• Other duties as assigned.

Requirements:

• Minimum Diploma/Degree holder with prior admin experience.
• Good Career Opportunity

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• IT Service Delivery Exp
• Project / Vendor Management Exp
• Stakeholder Management Exp
• SLA Exp

Job Scope:

• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met
• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect
• Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders
• Manage of IT operational risk and issues, system performance and availability
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span
• Assist in managing operating expenses of IT resource and service-related expenses
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders
• Maintain the operation certification standards and involve all IT audits and assessments
• Assist in Business Continuity and IT Disaster Recovery activities and planning
• Involve project management (including new initiatives) to ensure all timeline is meet
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in IT or equivalent
• Possess ITIL certification is advantageous
• Minimum 3 years’ experience in IT Service Delivery / IT Service Desk / IT Operations
• Experienced in IT Infrastructure domain and strong understanding of system operations standards
• Possess Stakeholder Management & Vendor Management experience
• Resourceful, excellent analytical & problem-solving skills
• Good communication, interpersonal and presentation skills

Other Information:

• Location: CBD
• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Support Officer to be part of their Sales Support Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Support Officer:

• Order processing / Invoicing / Credit Note / Purchase Request
• Support, maintain and filing of documentations

Requirements:

• Relevant experience with administrative duties
• Knowledge with SAP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.

The ideal incumbent must be strong or at least has experience doing up dashboard or used tableau for reporting or project (school or work) purposes.

** 4 months contract to assist with existing projects

** Contract includes benefits, medical coverage and annual leave entitlement

** Chances of conversion/extension, depending on headcount and performance

** Offers hybrid work arrangement and office is located at CBD

skills and experience required

• Some experience in the insurance sector or financial industry preferred but not mandatory
• Experienced using Vlookup, Privot table, Tableau or Dashboard
• Highly motivated, team player with good interpersonal skills
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

· Provide the perfect service experience for every Guest

· Ensure the Guest feels important and welcome in the restaurant

· Ensure hot food is hot and cold food is cold

· Adhere to timing standards for products and services

· Look for ways to consolidate service and increase table turns

· Present menu, answer questions and make suggestions regarding food and beverage

· Serve the Guest in an accommodating manner

· Must know all food liquor, beer, wine and retail offered

· Apply positive suggestive sales approach to guide Guests

· Maintain table cleanliness

· Looks for ways to avoid waste and limit costs

· Assist in keeping the restaurant clean and safe

· Provide responsible service of alcoholic beverages

· Deliver food and beverages to any table as needed

· Must follow all cash handling policies and procedures

· Report to property on time and in proper uniform

· Prepare cooking ingredients by washing and chopping vegetables, cutting meat, etc.

· Prepare simple dishes such as salads, entrees if needed.

· Assist with the Kitchen Department on the packing/vacuum packing wherever is necessary.

• Reception counter duty such as handling phone calls, generalenquiries, emails/mails and faxes
•  Man reception counter, man the intercom phone system and be ableto provide professional customer service
•  Record delivery of goods/services, record messages and providecoordination support as required by the school
•  Perform data entry, collate information, file, type and archive documents, scan and laminate materials
•  Attend to unwell/injured students
•  Any other duties as assigned by the school

Monday to Friday : 9.00 AM to 6.00 PM

Requirement :

Secondary School Education and above

 Good communication and inter-personal skills

 Good team player with initiative

 Proficient in MS Office such as MS Word, Excel and Powerpoint

 Preferably 3 years of relevant experience in reception and

administration in a school environment

Classroom/Academic Studies-Related Duties

1. School General Office Counter duties, include attending to the

needs of staff and students walking into office and attending to

phone calls.

2. Assist in typing/printing test/examination papers, work sheets,

notes, etc.

3. Assist teachers in preparing teaching materials.

4. Assist HOD Science in preparing the equipment and resources for

Science programmes.

5. Assist SH Partnership in distribution of goodie bags, etc.

6. Assist teachers in collection of forms and monitoring of attendance

for programmes.

7. Assist in examination activities, tours and excursions.

8. Assist in in-house oral examination as time-keeper/coordinating flow

of class movement to examination area.

Other Duties

1. Assist in keying/updating data: pupils’ particulars, marks/grades,

Physical Fitness Test Results, School-based survey etc.

2. Assist Teachers and Office to call students or parents to follow up

on issues.

3. Do stock-inventory for items.

4. Help in canteen/recess/bus bay duties: supervising pupils to ensure

safety, providing basic first-aid to pupils who sustain injuries and

contacting parents of pupils who are unwell during recesses.

5. Assist in the decoration of school premise for festivities, celebrations

and special function.

6. Assist teachers in maintaining/updating school bulletin/notice

boards.

Monday to Thursday : 7.00 AM to 4.00 PM

Friday : 7.00 AM to 3.00 PM

Purpose:
The Data Center Technician II will support the Operations group in monitoring systems & applications, troubleshooting software and solutions, as well as assuring the operations environment is up and running. 

Essential Functions: 
Monitor and respond to System Alerts
Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
Perform service restarts on servers
Analyze system logs for troubleshooting and identifying system improvements
Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
Escalate issues internally as needed
Open and manage support tickets with third-party vendors
Assist in setting up deployment and automation
Execute automated tests

Additional Responsibilities:
Other daily operations tasks as assigned 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Working Hours:

Mon-Fri: 11AM-8:30PM (1 Hour Lunch Break 3-4PM)

Sat: 11AM - 3:30PM

Contact: 85151929 (Whatsapp)

-Sign up Bonus of $350

-Looking for diligent, hardworking, and service staffs that wish to serve with the heart.

-Beautiful Dystopian Cafe in Somerset. 8 tables (35 pax)

-Sweep, mop, and clean premises before opening and closing.

-Follow all service and trainning SOP’s given.

-Onboarding of customers, explain concept, table assign, take orders, and serving of food.

-End of sale (cashiering) after customer finishes meal.

-Expect to clear each eating table after customer finishes (3 in 1 Cleaning cart provided)

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities:

• Provide onsite technical support and assistance to customer in resolving hardware and software issue.
• Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
• Repair or replace faulty components at customer side
• Maintain detailed of service records, repairs and equipment inventory.

• Follow safety protocols and guidelines to ensure a safe working environment.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or manager

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
• Familiarity with electrical/android systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Valid Class 3/3A driver's license or equivalent SG driving license.

• Annual Increment
• Performance Bonus

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Job Responsibilities:

• Plan, supervise, and implement the program for the class in accordance with the policies, guidelines, frameworks and philosophy of the centre.
• Address each child’s educational and developmental and keep accurate records of children’s progress
• through checklists, progress notes, photographs and anecdotal records.
• Provide a safe and stimulating environment for children to work and play in.
• Meet with parents to address any concerns or at parents’ request. Keep Principal informed about student concerns or difficulties.
• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.
• Render basic first aid as and when necessary.
• Being responsible for the arrangement, appearance, decorations, and learning environment of the classroom.
• Attend all teachers meetings and professional development sessions, and participate on committees and activity teams as required. Attendance is mandatory.
• Work cooperatively with other staff/ teachers to ensure optimal benefit for children
• Display a positive attitude, work cooperatively with other staff members and assist new teachers with settling in to MindChamps PreSchool
• Other adhoc duties that might be required from time to time as assigned by your supervisor/the company.

Educatio operates a premium student care centre in the Central East that provides enrichment activities under one roof for children in primary school. We believe that every student should be nurtured to their full potential through an exploratory learning journey that promotes a STEAM-based curriculum and empowers them with life skills.

Roles & Responsibilities

• Ensure a safe learning environment for students (Primary 1-6)
• Supervise students to complete their homework, conduct in-house enrichment programmes and cultivate good habits/social skills amongst students.
• Regularly communicate with students’ parents on their academic performance, progress and well-being.
• Ensure timely and safe transfer of students from school to student care centre (including fetching students)
• Able to handle emergencies and administer first-aid when necessary
• Any ad hoc & administrative work assigned.

Requirements

• WSQ Student-Care Certified preferred
• Passion for teaching & like children
• Able to work independently and has good communication skills
• Strong operational skills and able to multitask
• Proficient in Microsoft Office
• Able to speak Mandarin
• Students waiting for “A” Level results or on a gap year, retirees and career switch are welcome to apply
• Only Singaporean or PR to apply

Please advise available days and timings in your application.

Job Responsibilities:

• Actively promote banking products and acquire new customers in road shows
• Assist with customers' enquiries
• Provide good customer service and follow up with customers closely regarding their application status.
• Ensure proper sales documentation with strict adherence to Bank’s internal policies and business process.

Period:

• 6 months
• Will convert to 12 months (subject to renewal) if meet the standards (within or after month 6 where remuneration is based on $1500 base pay + good sales incentive (average monthly income of up to $6k)

Salary:

• $1,500/month + Monthly allowance of $1500 (No commission for 1st 6 months)

​
Working Hours:

• mon to fri, 9am to 6pm

Location:

• Island wide

Job requirements:

• Min GCE 'N' Level with at least a year of sales experience
• Good communication and interpersonal skills
• Sales driven and customer service oriented
• Possess drive, initiative & ability to work independently

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

PRIMARY RESPONSIBILITIES

• To fill up marketing-related forms (i.e Document Control Form, Document Transmittal Record, MOR and all other internal forms)
• Update and provide daily & weekly reports to Marketing team, HOD and clients
• To assist in preparing tender submission including filling up technical specifications, providing supporting documents and liasing with relevant departments
• Raising POs/Accruals for commissions to brokers on system
• Preparation of Notice of Billing to brokers
• To update bunker reports and to disseminate reports to Marketing, Finance and other relevant departments
• Assist Marketing Manager, Executives in drafting commercial proposals, shipman and contracts
• Basic admin duties i.e. filing, data entry, creating customer records etc.
• Any other adhoc duties as assigned

Requirements

• Ability to stay organized
• Attention to detail
• Ability to multi-task and able to work under pressure in a fast-paced environment

Benefits

• Transport provided
• Lunch provided
• Hybrid working arrangement
• AWS
• Good working environment

Dora Gan

EA Licence Number: 17S8727

Registration ID: R23118584

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Learning Support Assistant

The Kindergarten, Elementary, Middle, and High schools are seeking enthusiastic and experienced Learning Support Assistants to join our growing Inclusive Education and Therapy Team. The successful candidates will have a passion for inclusion and supporting all students to meet their individual potential. They will work with our Learning Support teacher to provide intervention and support for students under the direction of the classroom teacher. They will also be part of our wider team developing inclusive provisions and therapies.

This is an excellent opportunity to work within a growing team in an inclusive international school. You will have the opportunity to work alongside and learn from on-site professionals including Speech & Language, Occupational Therapy, and Social-emotional Learning Specialists.

Position requirements:

● As part of the Inclusive Education and Therapy Team, you may work across the Middle and High schools to support multiple students with wide-ranging needs and abilities. This may include direct work to support students on a 1:1 or small group basis.

● Experience in an International School setting is preferred, but not essential.

● Experience in supporting children with mild-moderate additional learning needs and Autism is required.

● Where candidates have experience in supporting students within the IGCSE/MYP/IB this would be preferred.

● The role requires excellent communication skills, time management, and adaptability. You should be a patient and empathetic early educator who is passionate about providing a supportive learning environment while encouraging independence.

● Working collaboratively and participating in the wider school community is essential. You will be expected to attend all staff meetings and professional development sessions as required.

● Experience supporting English as an Additional Language (EAL) learners is preferred.

● Make teaching aids and resources as required. Proficiency in the use of IT.

● Good references on request.

Qualifications:

● Due to the nature of the role, candidates with a background in Special/Inclusive Education and/or Teaching are preferred.

A minimum Diploma is required. Recent university graduates are also welcome to apply

Responsibilities:

· In charge of registration of patients

· Scheduling of appointments

· Assist patients with the self registration

· Attend to patients' enquiries and needs

· Handling of phone calls and ad-hoc admin duties

Requirements:

· At least GCE N/O/A Levels or Diploma in any field

· Able to commit for at least 3 - 6 months

· Passionate to work in the healthcare industry

· Able to commence work on short notice or immediately

· No experience needed, full training will be provided

Interested candidate please send a copy of resume to [email protected] (Attn: PSA)

Thank you.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Roles & Responsibilities

Scope of Work - Customer Care & Service

• To ensure all guests are greeted in a welcoming way.
• To perform assigned tasks including taking customers’ orders, serving of food and drinks, food preparation, ensuring guests’ needs are met.
• To ensure customer satisfaction by solving issues and queries both immediately and efficiently.
• Adhere to all food hygiene standard and procedures.
• Outlet Sales & Management Introduction and recommendation of product items, special promotions and membership discounts.
• Uses techniques on suggestive selling and up selling in order to boost store sales and increase satisfaction.
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed.
• Knowledge of all product ordering system.
• To work together as a team when on station.
• In charge of other duties such as replenishing of stations, clearing of tables etc. Maintain cleanliness and neatness of the outlet.
• To perform any other duties as and when required and assigned by immediate supervisors or other representatives of the management.

Competencies

• Guest oriented and service focus.
• Possess good people management, resource allocation skills.
• Possess good leadership and communication skills.
• A team player.
• Responsible and positive working attitude.
• Outgoing, cheerful and self-motivated.
• Willing to work 6 days rotating shift, on weekends and public holidays.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

The service operation is the key pillar in enabling our customer to maximize the use of our solutions that contribute to a greener, more sustainable aviation through the enablement of service optimization.

The incumbent will be reporting to the Regional Manager of the service operation, the Shift Lead is overall responsible for the support to our customers, in the execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment.

You will interact with the various functions within the organization such as Engineering & Technology, Customer Service, and Operations as well as other colleagues across the company, located in 20+ countries across the region.

Responsibilities:

• Execute Standard Operating Procedures related to the management of incidents and requests.

• Deliver high-quality support to our customers by adeptly managing and triaging cases they bring forth.

• Monitor the performance of our products and services, promptly executing operational procedures for resolution or, when necessary, escalation to ensure swift restoration.

• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.

• Invoke and manage crisis and security management processes.

• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.

• Manage complex and escalated cases.

• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.

• Document all actions in accordance with standard company policies and procedures.

• Collaborate with vendors and service providers, to address incidents and overseeing changes, ensuring effective communication, prompt resolution and minimal downtime.

• Use various tools to monitor, remediate and manage any ticket assigned.

• Identify and manage knowledge gaps and continuous improvement initiatives to enhance the overall efficiency of our operational practices

• Act as the senior on shift and ensure proper shift handovers.

• Develop training programs and provide on the job training.

Qualifications:

• Degree in a related field.

• Experience in the aviation sector.

• ITIL V4 Foundation certificate and experience working with ServiceNow.

• Agile, Six Sigma or related certifications

• Demonstrated expertise in telecommunications within a large-scale business environment.

• Proven experience in a customer support role, preferably in a technical support or service desk environment.

• Proven experience in managing all aspects of Major Incident.

• Commitment to continuous learning and staying updated with industry trends and best practices.

• Experience with developing training programs and delivering training.

• Fluent in English – excellent verbal and written communication skills.

• Customer service oriented with the ability to communicate technical topics and manage customers during critical instances.

• Strong time management and multitasking abilities to handle multiple customer inquiries simultaneously in a fast-paced environment.

• Troubleshooting and problem-solving skills to diagnose and resolve technical issues effectively.

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.

• Strong documentation skills to accurately record customer, as well as internal interactions and resolutions.

• Ability to work both independently and collaboratively in a team-oriented environment.

• Adaptability, resilience, and a positive attitude towards handling challenging customer situations.

Working hours: 8AM to 8PM (12-hour day shift, including alternate weekends with an allowance provided).

* Hybrid work arrangement (any 3 days WFO, 2 days WFH)

* During the training period (approximately 6 to 7 months), training sessions will be held from Monday to Friday, from 9AM to 6PM OR from 10AM to 7PM

For more information, please visit to www.gmprecruit.com and search for Job Reference: 23965
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845