Total 46,461 Customer Service job vacancies in Singapore

We are representing our client in the global technology and engineering space to look for an experienced Technical Services Manager who will manage all the technical personnel in the project team and assigning technical tasks to them and oversees the delivery of technical services to customers.

You are responsible for ensuring that the technical services meet the quality standards, budget, and deadlines of the clients or the organization.

Requirements

• Work closely with the Project Manager to ensure that the project milestones are met, and coming out with the detailed schedule with the tasks, dates and duration
• Work closely with Pre-sales team to review their design, scope and effort estimation for new opportunities
• Lead a team of Technical resources in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications, ensuring reliability, scalability, and performance.
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to cloud PS teams.
• Mentor team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements

• Minimum 15 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are required
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Candidates should be proficient in one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of cloud architecture principles, including compute, storage, networking, and security concepts. Experience with cloud-native services and technologies is highly desirable.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork and collaboration.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

Benefits:

· $2000 higher + Variable Bonus

· 5 Days work week (Mon-Thurs 9am – 6.30pm, Fri 9am-6pm)

· Bishan work location (walking distance from Bright Hill MRT)

Job Description:

We are looking for a skilled Sales Support Coordinator to join and manage sales and administrative operations. The position plays a crucial role in supporting the sales team by handling administrative tasks, managing client communications, and ensuring smooth processing of sales orders.

Key Responsibilities:

Provide sales and administrative support to Sales department. Supporting daily sales operational activities, from sales administration, assist with the preparation and processing of sales orders, customer service, import and export, and support to sales and marketing team. Follow up on payments with clients to ensure timely transactions. Handle email and phone inquiries from clients, providing prompt and professional responses. Follow up with clients on administrative matters and provide necessary support. Update and monitor the Sales data system daily to support the sales team's forecasting exercises. Coordinate shipping schedules to ensure timely delivery of products. Prepare shipping documents, including commercial invoices and packing lists. Assist in general administrative duties as required.

Qualifications:

· Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

· 1 year minimum experience in logistics and supply chain management

· Must be able to manage a given set of territory and accounts.

· Provide good after sales & customer service.

· Proficient in MS Office

· Mandarin and English language skills for liaising with clients

· Knowledge on Navision system would be an advantage

· Able to start work immediate or within short notice.

Job Scope:

• Maintain a high level of customer service and client engagement.
• Manage the Centre and take charge of its day-to-day operations.
• Manage support services and plan inter-generational activities for seniors residing in the designated blocks within the service cluster
• Manage the conduct of client assessments during admissions and periodic reviews
• To initiate and maintain regular contact with seniors in the targeted blocks
• Supervise the running of programmes for clients.

Job Requirements:

• Singaporeans Only
• GCE ‘A’ Level or Diploma in Community & Social Service
• Minimum 4 years of working experience in Senior Care Centre
• Good communication and interpersonal skills
• Possess a passionate and sincere disposition to care for frail seniors

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Sales Support Executive (International trade / Manufacturing industry)

• Location: Near Labrador Park MRT Station
• Working days: 5 days [ Mon - Fri ], Hybrid working is Negotiable
• Working hours: 9am - 6pm
• Salary: SGD $2,900 - $3,200

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Company Overview:

We are leading trading and distribution company specializing in composites, chemicals and building materials. Our company is committed to providing high-quality products and services to a diverse range of industries, including construction, manufacturing and engineering.

Job responsibilities:

Sales Coordination:

1. Key Account Management.
2. Provide administrative and operational support to the sales team, including preparing quotations, sales orders, and invoices.
3. Coordinate with internal departments (Such as logistics, procurement, and finance) to ensure the timely delivery of products and services.
4. Assist in the preparation of sales presentations, proposals, and reports for management and clients.

Customer Service

1. Respond to customer inquiries and provide accurate information regarding product availability, pricing, and delivery schedules.
2. Build and maintain relationships with customers by providing service and support.
3. Handle customer complaints and issues in a professional and timely manner, escalating to the sales manager when necessary.

Sales Analysis and Reporting.

1. Assists in tracking sales performance, preparing monthly sales reports, and analysing sales data to identify trends and opportunities.
2. Maintain and update customer databases, sales records, and other relevant information.

Marketing Support

1. Support marketing activities by coordinating with the marketing team for profuct launches, events, and promotions.
2. Assist in the preparation and distribution of marketing materials and samples to customers.

Inventory Management

1. Monitor stock levels and coordinate with the warehouse team to ensure sufficient inventory is available to meet customer demand.
2. Assist in managing inventory records and reconciling discrepancies as needed.

Qualifications:

1. Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
2. Minimum 2 years of experience in a sales support, customer service, or administrative role, preferably in the trading, distribution, or related industries.
3. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with ERP/CRP systems.
4. Knowledge of the composites, chemicals, or building materials industry is an advantage.

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Marine Service Engineer (Dual Fuel Conversion / Tuas / Up to $4500 + AWS + VB)

• Location at Tuas, work on site
• 5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm
• Salary: $ 2,500 - $4,500 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities

• You will provide optimum psychosocial and emotional care to the patients so that they can cope better with their medical and living conditions.
• You will work closely with multi-disciplinary professionals as you pursue holistic care for patients and should be skilled in individual and group therapy.
• You will be involved in talks and workshops, supervision of social work undergraduates, networking with government and community agencies, and training and research.
• There is also the opportunity to be involved in planning and development of social work services, and social work policies and procedures.

Requirements

• Min Degree in Social work / other relevant certification
• Prior experience in similar capacity will be advantageous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsibilities:

· Troubleshoot issues and address customers' concerns promptly

· Provide product / service information when necessary

Requirements:

· Min ‘N’ ‘O’ Levels, Nitec, Diploma

· Good communication and interpersonal skills.

· Good team player, have an eye for details and ability to multi-task

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Case Management programme provides case management and counselling services for up to 14 months for both Community-Based Programme (CBP) and Direct Release (DR) prison-referred clients.

Assistant Case Manager is responsible to perform all the administrative duties of the CMS programme such as handling of client data, submission of relevant reports and statistics and providing support for events and activities.

Programme Support

· Liaise with Prisons to update and maintain the referral list and for the submission of required reports

· Update and maintain client databases

· Vet and compile monthly statistics and payment submissions

· Prepare materials necessary for the various activities associated with the programme

· Perform secretarial support during meetings

· Attend to walk-in and call-in (non-CMS) clients on a preliminary basis

· Conduct initial interview to assess needs of (non-CMS) clients

· Accompany and support case managers for home visits with clients/ family members

· Carry out other duties assigned by the Head/SCM of CMS

Event and Activity Management

· Coordinate and facilitate various activities for clients, such as community service events and family programmes.

· Provide administrative support when liaising with various organisations/agencies

· Prepare materials for the various events/activities

Note: SACA has flexi-work arrangements in place.

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Order Processing:

Process sales orders in the ERP based on the sales order received.

Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.

Customer service:

Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.

Invoicing and delivery:

Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for

collection.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Scope

• Responsible for business development, expansion, and operations in mainland China

• Development of business collaboration opportunities with hospitals and healthcare operations

• Proposal planning and to execute sustainable revenue streams for the business

• Undertake regulatory trials with the Chinese at national and provincial levels

• Develop commercial propositions that will drive the greatest value for our clients

• Responsible for networking, originating, and pitching products to target clients.

• Ability to build a strong team within the organization to generate higher revenue through team efforts

• Strive to inspire and impact the culture of the business and add value to both our clients and the business

• Manage sales opportunities across an extensive geography and multiple distribution channels

• Drive team accountability with internal communications and client expectations. Ensure the direction, operations & finances of projects are organized, efficient & completed in a timely manner

• Work with Product Management on product features that need enhancement or new features or products that clients require to achieve their targets

• Accountable for maintaining and developing relationships with our exclusive partners in targeted markets.

• Undertake extensive market research and analysis for existing and new product entry

Requirement

• Degree, Master's or equivalent in Law and Business related

• Excellent presentation, sales, negotiation skills & technical aptitude skills

• Advanced consulting, influencing and negotiation skills; ability to ensure strategic alignment with multiple parties

• With at least 10 years of experience in managing clients in China market

• Experience in setting up division and growing the team up

• Strong proficiency in Mandarin spoken and written as you need to liaise with clients from China

• Flexibility to participate in teleconferences / meetings outside working hours due to the need for business

Job Description: Staff Nurse

Responsibilities

• Nursing related duties such as setting of drips, taking of blood samples, insertion of cannula, giving medication and other duties generally associated with the duties of a nurse
• General administrative duties including but not limited to filing, update of patient database, mailing, arranging of courier services and inventory check of drugs kept at nursing station, endoscopy room and emergency trolley etc
• Assist doctor in the operating theatre or to examine patients, to visit patient in hospital and follow up with hospital nurses on patient hospitalization enquiries
• Delivering the best patient care at all times in a manner that keeps up the name of the Company
• Responsible for involving the regular check-ups or monitoring of the patient’s statistics and condition
• Assisting the doctors of the group of companies in performing non-invasive procedures
• Familiarity with the medication available in the group of companies, and related companies
• Serves as a resource person for knowledge of medication uses, side effects and dosage
• Regular upkeep and maintenance of all the equipment under your charge
• Ensure that nursing counter and procedure rooms are neat and clean
• Assist in patient registration as well as patient coordination
• Accurate, precise and legible nursing documentation
• Infection control practice, standard and transmission precaution, isolation care and reverse isolation care, disposal of sharps/waste/linen
• Exercise of economy, proper use and care in the use of equipment and supplies
• Any other ad-hoc duties

Qualifications

• Degree or Diploma in Nursing from a recognized institution
• Post qualification nursing experience
• Valid Singapore nursing board registration
• Able to work in a multicultural team
• Maintain a positive attitude in a fast-paced environment
• Continue professional development activities, Excellent communication and interpersonal skills
• Maintain meticulous records

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Are you a compassionate and dedicated nurse looking for an opportunity to provide exceptional care in a more personal and comfortable setting? We are seeking Home Care Nurses to deliver high-quality, personalized care to VIP patients in the comfort of their homes.

What We Offer:

• Exclusive Opportunity: Work closely with VIP patient, delivering exceptional care in their private homes.
• Comfortable Work Environment: Provide care in a home setting, ensuring personalized attention and support.
• Competitive Compensation: Attractive salary packages ($100,000 to $125,000 Annual)

Your Role:

• 2 Nurses : 1 Patient
• Provide exceptional nursing care, including assessments, medication administration, overall patient support, pain management.
• Build strong, trusting relationships with patients and their families.
• Monitor patient health and respond to any changes in condition, ensuring a safe and caring environment.

Requirements:

• SNB Full Registration
• Prior ICU / VIP Ward Nursing / Diabetes Management experience highly preferred
• 5.5 Days

The Office of Value-Driven Care is committed to improving healthcare value for patients across the SingHealth Cluster by promoting a Value-Conscious Culture. Our office coordinates Value-Driven Care (VDC) and Value-Based Healthcare (VBH) initiatives, facilitating knowledge sharing and aligning productivity efforts, measurements, and improvements.

We are seeking a Senior/Executive to join our team. In this role, you will support the development and implementation of VDC/VBH strategies across SingHealth institutions. You will work closely with Institution Value Leads and key stakeholders to monitor progress in VDC/VBH implementation. Additionally, you will assist in liaising with the Ministry of Health (MOH) to ensure alignment between SingHealth's VDC efforts and the National VDC initiative.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 2 to 4 years of relevant working experience

• Proficiency in Microsoft Office Applications

• Experience in the healthcare sector would be preferred and will be an added advantage

• Knowledge and experience in data analytics, benchmarking and change management is required

• Knowledge and skill in statistical tools and process improvement methodologies would be an advantage

• A team player, strong collaborator

• Independent worker, possess initiative to complete tasks and projects assigned and able to work in a fast-paced, dynamic environment

• Able to communicate and manage change

• Action-oriented, highly motivated and target-focused

Job Description – Human Resource Assistant

• Responsible for full spectrum of human resource activities that include employment, compensation, workplace relations, benefits, and training and development (C&B, T&D, Recruitment, Payroll)
• Screen job applications and arrange for interviews, attending interviews with hiring managers
• Preparation of employment, warning, termination letters and all hr related letters
• Handling annual appraisal for increment and performance bonus
• Handling Annual Employee’s Income Tax and Tax Clearance (eg; filing IR8A, IR21)
• New employee orientation for new joiners as well as explaining contracts & benefits
• Monitoring, updating Leave Records and responsible for necessary HR documentations; like leave records and lateness report
• Handling employee grievances with HOD
• Administrative of the group insurance policies for the company: Group PA, H&S
• Processing Maternity, NS, Child Care and all Government Paid Leave Claims
• Handle phone enquiries and emails on HR related matters
• Handled all Corp Pass related matters
• Process applications for Employment passes, SPass, WP, EPass and other related passes
• Provide advice, assistance and follow up on company policies, procedures and documentation
• Organize team building and annual D&D
• Sending Doctors and Nurses for BCLS Courses
• Ensure that all HR personnel files are kept confidential and not to be made available to anyone except the Financial Manager, COO, CEO or his / her nominee
• Any other ad-hoc duties as assigned

Job Description: Medical Assistant

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times

Job Description

• Assist in dispensing medications as prescribed by the doctors under the supervision of the Centre Manager
• In charge of the drug’s inventories by ensuring sufficient drugs are maintained at all times, drugs with near expiry date are exchanged and/or written off and the pharmacy is properly kept and maintained
• Assist Finance department in conducting the monthly inventory count
• Assist in front counter duties including but not limited to processing of patients’ registration, arranging doctors’ schedules, calling of patients to remind them of their appointment, cashiering duties and maintaining patients’ relations generally;
• Raise purchase requisition and purchase order when stock balance reaches reorder level
• Familiarity with the medication available in clinic, and related companies
• Serves as a resource person for knowledge of medication uses, side effects and dosage
• General administrative duties such as filing of patients report etc;
• Any other ad-hoc duties assigned by the Centre Manager or his / her nominee

Requirements

• Diploma / Degree in Pharmaceutical Sciences
• Minimum 2 years of relevant experience
• No experience are welcome too
• 5.5 working days

Required Qualifications

• Passionate about the cause of education
• Dedicated and patient
• Team spirit
• Bachelor's Degree in the related subject

Job Timings (Non-negotiable)

• 44 Hours Per Week
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

• Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days
  (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave)
  Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens)
  8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen)
  For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen)
  2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, Tekka Place, Annex Block, #01-51 to #01-54 and #01-55 to #01-59, 2 Serangoon Road, Singapore

Please whatsapp your resume or education qualifications at +65 8868 3475

Highlights:

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment