Total 47,123 Customer Service job vacancies in Singapore

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Purpose of the position:

• Providing technical support on board vessel for installation, service, commissioning, troubleshooting of ZF control systems for the thrusters and ZF throttle controls for the commercial and pleasure/fast craft segments.
• Installation, calibration of monitoring sets including sensors, gauges on ZF marine transmissions.

Responsibilities:

• Providing primary technical support on board vessel for installation, service and repair work of control system of Krimpen and Arco products.
• Assist and support mechanical works for all ZF portfolio products as and when required within his knowledge and understanding. (secondary function)
• Need to work on PLC, electric drive system, stepper drive and other related controls ZF system.
• Check wiring installations, supervise shipyard and ship crew on ongoing installations and repairs. Perform inspections, test completed installations to ensure compliance with approved drawings, workmanship standards and contract specifications.
• Attend meetings at shipyard/vessel, with the owners, ship-crew, consultants, suppliers, technical superintendents, yard-managers, on work that is pending and required to be carried out and in compliance to yard- safety officers requirements.
• Support the Service Manager/coordinator with technical help-desk assistance.
• Assist to train junior/new engineers on the system to help grow the team.
• Monitor and meet the job completion target, in accordance to the ZF makers recommendation and quality.
• Provide clear, precise and detailed acknowledged service reports and timesheets upon each project completion.
• Manage Personal cost, and ensure most efficient schedule on job.
• Constantly strive to improve technical product knowledge through self learning and O-J-T development.
• Develop technical solutions, manage sub-contractors by ensuring technical and safety requirements are followed on the job.
• Prepared to be deployed on short notice local (shipyard, anchorage, workshop etc) or overseas from time to time as per job requirement and demand.
• Team player and effective communication at all levels both internally and externally.
• Remain aware about ZF compliance rules and policies and maintaining full transparency towards ZF Management and Customers.
• Work within a regional matrix in support of the overall growth of the Marine business.
• Travel throughout the region and to product factories as and when needed.

Requirements:

• Min Nitec/Diploma holders in Mechanical/Electrical (Mechatronic) Engineering discipline.
• Good health.
• Willing to travel to site (shipyard, anchorage, OPL) and overseas when required.
• Relevant related job experience would be an advantage.
• Remuneration would commensurate with qualifications & experience.
• Independent, resourceful and proactive in problem solving.
• Computer literate and well versed in Microsoft office.
• Have a positive attitude, able to work under pressure.
• A great team player and an effective communicator.
• Language: English (spoken, write and read), Spoken Mother tongue/ 2nd language/ Local Dialect (will be a bonus).

1. Daily activities

- Answer phone calls and emails

- Processing orders including quotations, invoicing, delivery, and shipping

- Receiving goods and recording in accounting software

- Perform other duties and responsibilities, as assigned

2. Weekly reporting

- Receipting and handling customers' payments

- Tabulating supplier invoices

- Up-to-date stock take

3. Monthly duties

- Statement of Accounts to customers

- Call on customers for receivable matters

4. Job Requirements

- The work is divided into working from home and at the warehouse (transport claim to Paya Lebar provided)

- Attention to detail, independent

- 5 days of work

- 4 hours per day

Bookkeeping knowledge will be advantageous.

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask

Ability to handle difficult customers

Ability to draft professional email respond back to customer

Familiar with smart TV operation and handphone application (download application/ install/ uninstall)

Familiar with internet surfing on the PC

Basic troubleshooting of PC and software

Willing to work on weekends and Public Holiday

Working hours 8:30am to 8:30pm / 1pm to 1am

Rotating shift (2 days work 2 days off)

Working location at Kaki Bukit office

Must be able to converse in Mandarin (to communicate with Mandarin speaking callers)

URGENT

Location : College Road

Position : Temp – SCE-Service Excellence

Contract period : Immediate (12months)

Working hours :
Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm (with one hour lunch break)

Salary : $3,800.00

(Degree with at least 2 years of work experience)

(Diploma with at least 6 years of work experience)

Purpose of Request / Job Scope

• SE requires the support of temporary staff who is experienced and well versed in Customer Service – specifically for managing of written feedback/appeals, in view of staff movement and the high number of complex cases especially appeal cases for financial support received, largely through MPs.

•The two PSD-ITE interns who gave a temporary boost to the team have since ended their internship in early Jun 2024, and the temporary staff will be needed to provide continuity for case management.

Job Requirements (to input any required fields of study and mandatory skills)

•Case Management - Handling of Tier 2 complex public queries in support of the SE team that manages all Complex and Simple-Tier 2 cases

•Given the nature of MOH-QSM work, i.e. volume and intensity of cases, the temporary staff will need to manage accordingly and therefore, prior experience in QSM work, as well as in similar Ministry/org set-ups is a pre-requisite.

• Project administrative matters, and other adhoc duties to support SCE work, e.g. scanning and summarising/reporting of relevant mainstream media & online news

if you meet the above, please email your resume to [email protected]

Job Description

The Preschool Infant Care Teacher is responsible for planning and carrying out activities in line with the requirements of the ECDA.

This involves developing work schemes and lesson plans to motivate children and imaginatively using resources to help them learn. The teacher will also be responsible for developing the social and communication skills of children and provide a safe and secure environment in which the child can learn. The assigned teacher will need to record observations and summarise the children’s development and maintain cordial relationships with the parents.

We are expanding and need EY1 teachers with the following requirements:

• Candidate must have CIT / HCIC / ACEY certificates or equivalent.
• 2 years’ experience with a similar job scope.
• PC Literate

Benefits like:

• Attractive Bonus
• Health Insurance (Hospitalisation and Outpatient - GP & Specialist).
• Extra off-in-lieu for all Trainings.
• Diverse Staff Welfare Benefits (Awards & Recognition, Staff Retreats, Celebrations).
• Friendly atmosphere & supportive colleagues are the core of our diverse and dynamic team.

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

IT Service Desk Engineer

Job Title: IT Support Engineer

Work Location: Central, Singapore

Job Type: 1 to 3 Years Contract, subject to renewal

About the Role:

The role focuses on providing comprehensive ICT support, including Desktop/Portable computers, software, CLIENT applications, and basic network issues. The ideal candidate will serve as the Single-point-of-contact (SPOC) for Helpdesk services, analyze business requirements, develop system solutions, and ensure quality through testing. Responsibilities include supporting users during UAT and post-implementation, maintaining documentation, and collaborating with stakeholders. The candidate will also participate in ICT projects such as upgrades, maintenance, and relocations.

Primary Responsibilities:

1) Service Desk Support Services:

· Serve as the Single-point-of-contact (‘SPOC’) for Helpdesk support services, providing comprehensive phone and onsite support for ICT-related issues (Desktop/Portable computers, standard software, CLIENT applications, Laptops, PCs, Printers, Scanners, Storage servers, and basic network issues), ensuring timely follow-up and resolution of all incidents/issues/requests.

· Follow up on and close all incidents/issues/requests accordingly.

· Immediately report and support production by providing solutions when incidents occur.

· Maintain documentation and improve Standard Operating Procedures.

2) On-site Support Services:

· Deliver on-site support for Desktop/Portable computers, standard off-the-shelf software, and application as needed.

· Assist in basic server and network setup/configuration, including monitoring system capacity and availability.

· Participate in other ICT-related projects or activities such as upgrades, changes, maintenance, and relocations.

Job Requirements:

· Higher Nitec or Diploma in IT, Computer Science, Information Technology, or related field.

· Preferably with some relevant working experience and proficiency with Email applications and software used in industries such as Insurance, Pharmaceutical, Healthcare, Real Estate, or Hospitality.

· Possess ITIL Foundation certification.

· Strong interest in providing business application technical support to corporate end users.

· Customer-oriented, patient, and a strong team player.

· Good communication skills.

· Fresh IT graduates are welcome to apply.

How to Apply:

Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Location: Manhattan House

Working Days: Monday to Friday

Working hours : 9:00am -6:00pm

Job Description

• Responsible for all ensuring internal database is updated as required. Support the Corporate Secretarial team on various matters.
• Maintaining office files and internal database, including job files, vendor files and other files related to the Company’s operations.
• Preparation of basic corporate secretarial documents.
• Assisting the corporate secretarial team.
• Liaise with Clients on general administrative matters.
• Manage phone calls and correspondence (e-mail, letters, packages etc.).
• Liaise and coordinate with internal and external parties, including solicitors and regulatory bodies.
• Strengthen long-term relationship with our customers and business partners by providing excellent services.
• Any other Ad-hoc duties as assigned

Requirements

• Education Level: Diploma onwards
• Experience: 1 to 2 years work experience / Training provided.
• Skills/ certifications: MS Word, Outlook and Excel
• Ability to prioritize work and meet deadlines.

Career Opportunity:

Conversion to Corporate Secretarial Associate

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

• 5 days work week
• Location: North (Tranport pick-up islandwide at Tampines, Sengkang, Clementi & Admiralty)
• Basic up to $3k (6 month contract)

Key Responsibilities

• Support Operations: Provide full administrative support to ensure smooth operation.
• Manage Service Jobs: Oversee job services and prepare necessary documentation.
• Client Interaction: Address operational requests and issues from clients and agents.
• Order Processing: Ensure timely invoicing, document preparation, and order closure.
• Employee Records: Assist with overtime compilation and submission for technicians.
• Administrative Tasks: Maintain correspondence and filing systems, and handle other assigned tasks.

Job Requirement:

• Ability to work without much guidance
• Able to handle stress as expected to be a fast-pace environment
• Familiar with documentation works using Microsoft Office eg. Word, Excel.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a Singapore-based motor and travel insurance provider, established over a decade ago. They are currently looking for a dependable individual to join their customer service team.

Key Responsibilities:

• Handle all customer inquiries, both pre-sale and post-sale, and maintain ongoing customer relationships.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Serve as the primary contact for all customer interactions, utilizing telephone as the main communication method, along with email and live chat support.
• Manage incoming calls related to pre-sales inquiries, sales, and post-sale customer service requests.
• Achieve the KPIs set by the team manager.

Requirements:

• Diploma holder or GCE 'O' level; relevant customer service experience is advantageous.
• General Insurance certification is a plus.
• Strong communication skills with a proactive, positive attitude.

This is a contract role with a duration of 1 year.

(EA: 94C3609/ R23114633)

Hiring Radiographers, No On-Call Duty

Salary: Commensurate with experience (Entitled to AWS + VB)
Working Hours: 5.5 days
Location: West (Walkable distance from MRT)

Job Scope:

• Perform diagnostic imaging services
• Educate patients on examination procedures and estimated duration
• Observe radiation safety rules and exercise precautions
• Ensure quality of film, labelling, and examination codes
• Prioritize patient safety, physical, and emotional well-being
• Perform QA procedures to maintain equipment performance
• Handle ad-hoc duties as assigned

Job Requirements:

• AHPC certified
• Minimum Diploma in Radiography or Bachelor’s in Applied Science (Radiography)
• At least 2 year of experience as a Radiographer
• Experience in full-body MRI scans/ CT/ Mammography/ BMD/ X-ray

Interested candidates, please WhatsApp 8306 8605.

Only shortlisted candidates will be notified.

MTC Consulting Pte Ltd | EA Registration No.: R23116335 | Poh Sook Hooi

Looking to Make a Heartfelt Impact on Young Minds? Join Our Team!

We're seeking passionate and dedicated Student Care Teachers to join a nurturing environment that prioritizes the academic success and holistic development of children aged 7-14 (Primary 1 - Primary 6).

We offer a competitive salary and benefits package, including AWS (Annual Wage Supplement) and performance bonuses.

Why Choose This Opportunity?

• Our Philosophy: We believe in fostering a caring and supportive environment where every child feels valued and empowered to reach their full potential.
• Make a Difference: Guide and support students in their academic journey through homework supervision, testing, and enrichment activities tailored to their individual needs.
• Positive Impact: Create a safe and stimulating space where students feel comfortable to learn, grow, and thrive.
• Beyond Academics: We go beyond just academics by offering a variety of enrichment activities, including workshops, field trips, and community service projects, to spark curiosity and ignite a love for lifelong learning.
• Teamwork Matters: Collaborate with colleagues to plan engaging activities and events that celebrate cultural diversity and foster a sense of community.
• Open Communication: Maintain regular communication with parents regarding their child's progress and well-being, fostering strong home-school partnerships.

What We're Looking For:

• Minimum GCE 'O' Level with a passion for education (prior experience a plus!)
• Strong foundation in subjects relevant to the primary school curriculum (English, Chinese, Mathematics, Science)
• Team player with excellent communication and interpersonal skills
• Ability to manage multiple tasks efficiently and prioritize effectively
• Proficient in Microsoft Office Suite (Word & PowerPoint)
• Retired teachers with a desire to continue nurturing young minds are highly encouraged to apply!

Ready to Join Our Team and Make a Heartfelt Impact?

First Konnection is assisting with recruitment.

We look forward to hearing from you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Roles and Responsibilities

• Assist the team in fetching the students from nearby schools at normal dismissal times and after CCA
• Assist the main teacher in the classroom management for completion of school homework / testing of spellings / marking of Assess books
• Assist the team in providing holistic service to the students during mealtimes, recreational activities, art & craft activities.

Requirements

• GCE 'O' level or equivalent
• Pass on for nurturing children
• Good team player

Working hours - 1pm to 5.30pm (Mon to Fri).

May work any number of fixed workdays if unable to work 5 weekdays.

Those waiting to study overseas, current tertiary students or stay home mum who can commit the above working hours may apply.

Hourly rate - $10/- to $12/-

Join HelloPhysio:

Seeking a dedicated professional to join our dynamic physiotherapy clinic in Singapore. As a Clinical Assistant, you'll be the frontline ambassador for our patient-centric approach, managing clinic operations and enhancing the patient experience.

Your role will blend administrative efficiency with compassionate patient care, supporting our multidisciplinary team in delivering top-tier rehabilitation services. Ideal for those passionate about healthcare administration and patient support, this position offers the opportunity to meaningfully impact our clients' recovery journeys.

Full-time positions are available, with competitive compensation and a supportive work environment in our Novena and Raffles clinics.

Key Responsibilities:

• Coordinate and organise multi-practitioner, multi-clinic schedules.
• Be the welcoming face of HelloPhysio, managing patient inquiries and registration.
• Handle insurance billing and vital administrative tasks.
• Other duties, as required.

Ideal Candidate:

• Healthcare clinic experience (preferred)
• Embodies a patient-first mindset with a warm demeanour
• Excels in interpersonal communication
• Available for Saturday morning shifts

Minimum Diploma/Degree holder (field open)

Location:

Novena, Royal Square Medical Suites and Raffles Hotel Arcade

Hours:

Clinic opening hours, which may include Saturdays

To Apply:

Send your CV, current salary and salary expectations (applications will not be reviewed without this information) to [email protected]. No phone calls, please.

Singapore citizens and permanent residents are strongly encouraged to apply. Only shortlisted candidates will be contacted.

Join us in revolutionising physiotherapy care in Singapore!

Job Description:

• Attend to patient enquiries over the counter to provide information
• Update patient registration information and process medical records in accordance with standard operating procedures and guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min GCE N/O level and above
• No experience required as on-the-job training is provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Admin Duties for WSQ Operations

• Create and upload course runs in the Training Partner Gateway (TPG) portal.
• Create sessions under the different course runs in TPG portal according to our timetables.
• Verify all the entries for the new students’ particulars and upload them into the course enrolment session under TPG.
• Check status of all the course runs/sessions & enrolment creations under TPG notification session and follow up accordingly.
• Monitor attendance for all the students registered under TPG.
• Coordinate with relevant course coordinators for any changes to the course runs and sessions.
• Submit and upload assessment results for all participants under the Registered Training Provider (RTP) programmes.
• Download all the Statement of Attainments (SOAs) for the various RTP programmes.
• Handle all administrative and logistic matters pertaining to TPG.
• Undertake all TPG related trainings initiated by SkillsFuture Singapore (SSG).
• Provide support in setting up the Student Management System.
• Provide administrative support for Resource Planning & Assessment (RPA) if needed.
• Assist the Planning and Compliance Team for the purposes of document submission and audits.
• Plan and manage the operations of programmes for WSQ and Non-WSQ courses;
• To propose and implement marketing action and sales plans to achieve organisational objectives and sales targets for designated market segments.
• To develop new business opportunity with current and new clients.
• To attend to customer's enquiries/ feedback and follow up with after sales service.
• To co-ordinate activities to ensure successful programme implementation and delivery.
• To assist with data collection and preparation of reports.
• To ensure timely submission of information on the TMS portal and processing of trainee applications.
• To ensure compliance to requirements stipulated by the relevant agencies, which include but not limited to SSG, WSG and PDPA. Such requirements include timely submission of attendance, results, proper documentations such as proposals, contract agreement course applications, meeting minutes/reports with clients.
• Review and improve work processes;
• Any other tasks, reasonable and within the scope of the appointment, as and when assigned by management.

• Main responsibility is to drive Knowledge Management initiatives for department and assist other department pillars within Service Recovery
• Assist in incident analysis and recommend initiative to improve efficiency, increase productivity and incident deduction.
• Innovative ways to produce MIS dashboard for entire department
• To be responsible for internal MIS report generation and Service Management skillset complimented with relevant good technology.
• Capable of running small projects with peers and production managers
• demonstrated continuous Improvement achievements
• To analyse the current demand trend of production incidents and to provide recommendation for demand deduction and improve efficiency.
• To work with subject matter expert, prepare and coordinate the technical knowledge base (KB) document. The KB document will be used by Helpdesk / production L1 team and new staff/joiner for supporting incidents.
• Being a coordinator to different team including Problem and Change Management. Audit and regulatory matters

Job Requirements:

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Strong in technology (AS400 is preferred)
• Experience in IT industry for any platform and MIS report generation and service management
• Having good knowledge in domain of Cards & Retail Banking
• Requires superior analytics and problem-solving skills. Experience in system architecture and design
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing
• Microsoft Certified Professional (MCP)/Microsoft Certified Technology Specialist (MCTS)
• Broad knowledge of hardware, software and programming;
• Skillset in QlikSense, AS400 & UNIX will be added advantage
• Good communication skill and writing skills
• Good power point presentation skills
• Good in writing excel formulas and excel calculations

Main Objective

• To ensure high level of Customer Service efficiency is achieved and maintained within all areas of Region Asia, as well as increased Customer Service delivery to customers.
• Promote and encourage cooperation and team work within the Areas, Regions and between departments in order to bench mark and adopt best practices.

Function and Duties

• Develop, monitor and analyze Customer Service Key Performance Indicators (i.e. Quality Promise) for the Areas and drive / provide recommendations for improvement measures
• Support the improvement of customer defined benchmarks in the Areas
• Support the regional Customer Service management with the implementation of process improvements/changes
• Ensure timely information for Areas in regard to trade specific requirements and restrictions
• Define and develop quality promises and digital targets, including customers in cooperation / consultation with the Areas
• Support of documentation management and processes linked to documentation performance
• Ensure Area’s receive appropriate technical performance and customer service training
• Provide regular recognition and constructive feedback to Areas as and when required
• Ensure Hapag-Lloyd’s day to day customer service transactions are handled in a timely, accurate, and professional manner.
• Continually review and upgrade procedures to enhance the level of service provided to external and internal customers. Promote work process simplification initiatives.
• Implement standards and procedures to ensure Areas are providing timely, accurate and courteous responses to customer’s inquiries.
• Assist Area staff in solving problems by providing facilitation, support and arranging appropriate training.
• Develop an effective working relationship with the BSD department to jointly review and develop improvements in Customer Service processes. Job Description 2011
• Visit key accounts to solve problems, facilitate improvements and provide support for Sales as and when required
• Other duties as required from time to time as appropriate within the organization.

Additional Responsibilities:

• Promote ideas for work process simplification
• Actively promote and participate in a customer focused team environment.
• Provide cover and assistance to other roles when staff are unavailable
• Other duties as required from time to time as appropriate.

Qualifications and Requirements

• Tertiary education, preferably in Business/Commerce with excellent working experience in Customer Service required
• Knowledge of HL Business Systems / Process knowledge and experience required
• Good project management skills with emphasis on successful project completion
• Ability to handle multiple priorities and work under pressure
• Ability to develop solutions together with internal parties
• Excellent analytical and trouble shooting skills
• Strong Communications
• Windows Office software including Word, Excel and Powerpoint

Key responsibilities

• Greeting and seating customers
• Serving the food
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to work during busy period usually Friday, weekends and public holidays
• Friendly personality
• Good communication skills

Marine Service Engineer

Location at Tuas, work on site (sea)

5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm

Salary: $ 3,000 - $5,000 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances, gross can reach $7,000 - $10,000

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like MAN and Wartsila
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279