Total 21,985 Customer Service job vacancies in islandwide

Job Description

The Preschool Infant Care Teacher is responsible for planning and carrying out activities in line with the requirements of the ECDA.

This involves developing work schemes and lesson plans to motivate children and imaginatively using resources to help them learn. The teacher will also be responsible for developing the social and communication skills of children and provide a safe and secure environment in which the child can learn. The assigned teacher will need to record observations and summarise the children’s development and maintain cordial relationships with the parents.

We are expanding and need EY1 teachers with the following requirements:

• Candidate must have CIT / HCIC / ACEY certificates or equivalent.
• 2 years’ experience with a similar job scope.
• PC Literate

Benefits like:

• Attractive Bonus
• Health Insurance (Hospitalisation and Outpatient - GP & Specialist).
• Extra off-in-lieu for all Trainings.
• Diverse Staff Welfare Benefits (Awards & Recognition, Staff Retreats, Celebrations).
• Friendly atmosphere & supportive colleagues are the core of our diverse and dynamic team.

• 5 days work week
• Location: North (Tranport pick-up islandwide at Tampines, Sengkang, Clementi & Admiralty)
• Basic up to $3k (6 month contract)

Key Responsibilities

• Support Operations: Provide full administrative support to ensure smooth operation.
• Manage Service Jobs: Oversee job services and prepare necessary documentation.
• Client Interaction: Address operational requests and issues from clients and agents.
• Order Processing: Ensure timely invoicing, document preparation, and order closure.
• Employee Records: Assist with overtime compilation and submission for technicians.
• Administrative Tasks: Maintain correspondence and filing systems, and handle other assigned tasks.

Job Requirement:

• Ability to work without much guidance
• Able to handle stress as expected to be a fast-pace environment
• Familiar with documentation works using Microsoft Office eg. Word, Excel.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Our client is a Singapore-based motor and travel insurance provider, established over a decade ago. They are currently looking for a dependable individual to join their customer service team.

Key Responsibilities:

• Handle all customer inquiries, both pre-sale and post-sale, and maintain ongoing customer relationships.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Serve as the primary contact for all customer interactions, utilizing telephone as the main communication method, along with email and live chat support.
• Manage incoming calls related to pre-sales inquiries, sales, and post-sale customer service requests.
• Achieve the KPIs set by the team manager.

Requirements:

• Diploma holder or GCE 'O' level; relevant customer service experience is advantageous.
• General Insurance certification is a plus.
• Strong communication skills with a proactive, positive attitude.

This is a contract role with a duration of 1 year.

(EA: 94C3609/ R23114633)

Hiring Radiographers, No On-Call Duty

Salary: Commensurate with experience (Entitled to AWS + VB)
Working Hours: 5.5 days
Location: West (Walkable distance from MRT)

Job Scope:

• Perform diagnostic imaging services
• Educate patients on examination procedures and estimated duration
• Observe radiation safety rules and exercise precautions
• Ensure quality of film, labelling, and examination codes
• Prioritize patient safety, physical, and emotional well-being
• Perform QA procedures to maintain equipment performance
• Handle ad-hoc duties as assigned

Job Requirements:

• AHPC certified
• Minimum Diploma in Radiography or Bachelor’s in Applied Science (Radiography)
• At least 2 year of experience as a Radiographer
• Experience in full-body MRI scans/ CT/ Mammography/ BMD/ X-ray

Interested candidates, please WhatsApp 8306 8605.

Only shortlisted candidates will be notified.

MTC Consulting Pte Ltd | EA Registration No.: R23116335 | Poh Sook Hooi

Join HelloPhysio:

Seeking a dedicated professional to join our dynamic physiotherapy clinic in Singapore. As a Clinical Assistant, you'll be the frontline ambassador for our patient-centric approach, managing clinic operations and enhancing the patient experience.

Your role will blend administrative efficiency with compassionate patient care, supporting our multidisciplinary team in delivering top-tier rehabilitation services. Ideal for those passionate about healthcare administration and patient support, this position offers the opportunity to meaningfully impact our clients' recovery journeys.

Full-time positions are available, with competitive compensation and a supportive work environment in our Novena and Raffles clinics.

Key Responsibilities:

• Coordinate and organise multi-practitioner, multi-clinic schedules.
• Be the welcoming face of HelloPhysio, managing patient inquiries and registration.
• Handle insurance billing and vital administrative tasks.
• Other duties, as required.

Ideal Candidate:

• Healthcare clinic experience (preferred)
• Embodies a patient-first mindset with a warm demeanour
• Excels in interpersonal communication
• Available for Saturday morning shifts

Minimum Diploma/Degree holder (field open)

Location:

Novena, Royal Square Medical Suites and Raffles Hotel Arcade

Hours:

Clinic opening hours, which may include Saturdays

To Apply:

Send your CV, current salary and salary expectations (applications will not be reviewed without this information) to [email protected]. No phone calls, please.

Singapore citizens and permanent residents are strongly encouraged to apply. Only shortlisted candidates will be contacted.

Join us in revolutionising physiotherapy care in Singapore!

Job Description:

• Attend to patient enquiries over the counter to provide information
• Update patient registration information and process medical records in accordance with standard operating procedures and guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min GCE N/O level and above
• No experience required as on-the-job training is provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Main responsibility is to drive Knowledge Management initiatives for department and assist other department pillars within Service Recovery
• Assist in incident analysis and recommend initiative to improve efficiency, increase productivity and incident deduction.
• Innovative ways to produce MIS dashboard for entire department
• To be responsible for internal MIS report generation and Service Management skillset complimented with relevant good technology.
• Capable of running small projects with peers and production managers
• demonstrated continuous Improvement achievements
• To analyse the current demand trend of production incidents and to provide recommendation for demand deduction and improve efficiency.
• To work with subject matter expert, prepare and coordinate the technical knowledge base (KB) document. The KB document will be used by Helpdesk / production L1 team and new staff/joiner for supporting incidents.
• Being a coordinator to different team including Problem and Change Management. Audit and regulatory matters

Job Requirements:

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Strong in technology (AS400 is preferred)
• Experience in IT industry for any platform and MIS report generation and service management
• Having good knowledge in domain of Cards & Retail Banking
• Requires superior analytics and problem-solving skills. Experience in system architecture and design
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing
• Microsoft Certified Professional (MCP)/Microsoft Certified Technology Specialist (MCTS)
• Broad knowledge of hardware, software and programming;
• Skillset in QlikSense, AS400 & UNIX will be added advantage
• Good communication skill and writing skills
• Good power point presentation skills
• Good in writing excel formulas and excel calculations

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to business needs, they are now recruiting a Regional After Sales Support Specialist to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Regional After Sales Support Specialist:

• Main point of contact for customer issue resolution and proactive account management.
• Maintain strong relationships with customers and internal teams.
• Support RFQ bid preparation for successful customer engagements.
• Advise departments to boost revenue from current business models.
• Manage regional/global accounts, reviewing performance and KPIs.
• Troubleshoot and guide global operations team.
• Escalate and resolve customer issues within timelines.
• Participate in customer-related activities, including sales, billing, and operations.
• Update SOPs and share best practices with the team.
• Source vendors for cost reduction and meet customer requirements.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Handling enquiries for call/email, arranging/reschedule appointment
• Counter closing, counselling, clinical services, other as assigned.
• Other ad-hoc duties as assigned

Requirements:

• GCE 'A' levels or Nitec/Diploma from any field
• Comfortable working on alternate saturdays (half-days)

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Job Description:

• Provide post-sales interface with customers either by telephone, emails or face to face
• Issue sales quotations for standard and routine test and inspection services
• Collate, verify and evaluate all test samples related information in accordance to test specification
• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection
• Monitor and track workflow to meet customers timeframes and committed test schedules
• Prepare standard test reports
• Monitor payment status upon releasing of test reports
• Upload test reports and required documents onto MEC portal
• Respond promptly to customer inquiries and handle and resolve customer complaints
• Direct requests and unresolved issues to designated resource

Requirements:

• GCE 'N/O/A' levels or Diploma from any field
• Prior experience with coordinating, planning and organizing intensive documentation and paperwork is preferred

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Job Description:

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Forster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

• Basic Up to $3500 (depends on experience)
• Mon - Fri / 8.45am - 5.15pm
• Location: Sembawang
• Transport @ Admiralty, Clementi, Sengkang, Tampines MRT
• Marine safety equipment supplier (MNC)
• 6 months contract (to cover maternity) - till Jan 2025

Responsibilities:

• Manage service enquiry and process order
• Prepare quotation and Invoicing to clients
• Process service reports & certificates, delivery documents
• Liaise with customer service, technician and warehouse teams
• Filing & documentation, data input

Requirements:

• Min. Diploma in any field
• Experience in handling invoicing

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee (R22105757)

• Hygiene procedures are followed to ensure cleanliness of rooms and prevention of cross-infection (nappy changing, washing, bedding, storage of personal belongings, etc).
• Assist the teacher in facilitating the educational programs and activities in the classroom setting and on field trips.
• Adhere to the daily timetable in the classroom and assist in the routine care of the children.
• Assist in maintaining the classroom displays, charts, decorations etc in good condition.

Requirement:

• Fundamental Certificate, Certificate in Basic Infant Care Programme
• Candidates who have experience with young children are welcome to apply
• Team player
• Dedicated to the running of the operation.
• Need to be a team player.
• Able to multi-task.

Job Description

Receptionist

Handles the telephone calls; to pick up within 3 rings

Manages the frontline counter duty; attending to all students, parents and walk-in visitors' queries

Attends to goods delivery on behalf of staff

Attends to students leaving school early/injured

students/admission to Sick Bay

Recording temperatures for all staff in the morning

General Admin:

Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry-assisted by Operations support officer)

To assist in printing of worksheets / exam papers for the school Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

Assist with lost & found items

Provides admin support to School Leaders and teachers

Assists in admin duties such as data entry, attendance system of the staff and SC Mobile etc

Assists the Admin Managers in administrative tasks, for instance, class allocations, P1 registration & orientation etc

Guest Service Officer x1

5 days, 8 hrs (including break time)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am, or 12hrs depends on schedule

$2100 - $2300 + OT payable

Chinatown

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

As an IT Helpdesk Support Specialist, you will be the first point of contact for both internal and external users, providing essential technical support and troubleshooting assistance. Your primary responsibility will be to ensure smooth and efficient operation of IT services, resolving technical issues promptly and maintaining a high level of user satisfaction.

• Working hours : Monday- Friday 8.30am- 6pm
• Working location : Pasir Panjang
• Salary Package : Up to SGD3000 (basic) + AWS
• Other benefits and perks : Up to 18 days annual leave, 14 days medical leave, company insurance coverage and many more

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Prior experience in Government Technology agency will be an added advantage
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English to handle English speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

Why Join Us:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Cutting-edge technology and resources to support your role.
• Chance to be a part of a company that values innovation and creativity.

How to Apply:

Interested candidates may apply via email to [email protected] (indicating Job ID J46441 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Description

-Manage incoming and outgoing emails and phone calls

-Liaise with different associates to provide quotations, sourcing purchasing of materials.

-Arrange logistics and administrative matters.

-Issue Sales & Purchase Orders Documents

-Manage incoming and outgoing emails

-Liaise with different associates on all sales and purchases matters

-Arrange and prepare local and overseas inbound and outbound shipment

-Any other ad-hoc matters assigned by hiring manager and management if needed.

Job Requirement

-Knowledge on Microsoft Office

-Able to type and manage emails professionally with different associates

-Fast learner and willing to learn

-Self-Motivated

- Able to communicate with both English speaking associates and Mandarin speaking associates via email and phone.

-Comfortable working in a team and able to perform under minimal supervision

-Love to communicate with people

-Qualification - Above O-Level or Equivalent and Above

Other Information

-Able to attend face-to-face interview only

-Two way transport is provided between Sembawang MRT and Office

-Official Working Hours: Mon-Fri: 830am to 530pm

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: TYE2HP13

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are hiring Contract Patient Service Associates to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Handling enquiries for call/email, arranging/reschedule appointment, counter closing, counselling, clinical services, other as assigned.
• Other ad-hoc duties as assigned

Job Requirements:

• Min Nitec and above
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Location: International Business Park

Working hours: Mon-Fri Office hours

Temp Customer Service Admin

Duration: 1 Aug 2024 to 30 November 2024

Salary: $12/hr

Key Responsibilities:

• Provide post-sales interface with customers either by telephone, emails or face to face

• Issue sales quotations for standard and routine test and inspection services

• Collate, verify and evaluate all test samples related information in accordance to test specification

• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection

• Monitor and track workflow to meet customers timeframes and committed test schedules

• Prepare standard test reports

• Monitor payment status upon releasing of test reports

• Upload test reports and required documents onto MEC portal

• Respond promptly to customer inquiries and handle and resolve customer complaints

• Direct requests and unresolved issues to designated resource

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De