Total 23,103 Customer Service job vacancies in islandwide

The Advance Care Planner is responsible for developing and implementing care plans to help customers meet their objectives and managing customer relationships. He/She understands customer profiles and recommends suitable solutions to them. He is also in charge of attracting his own customers through networking sessions, relationship building and referrals.

The Advance Care Planner duties might require him to work on weekends and after office hours and may involve travel to customers' locations. He has a friendly and outgoing nature and is able to build rapport with customers to establish trust.

Job Description & Requirements

Areas of accountability

1. To perform operational and administrative duties to ensure the smooth running of the Home

2. To supervise care staff and ensure the cleanliness of the Home

3. To ensure that the residents maintain personal hygiene and cleanliness

4. To participate in the development and follow-up of care plans for the residents

5. To be comfortable to work in a male psychiatric rehabilitation home

6. To be able to perform 3-rotating shift work

Requirements:

- Minimum A Level or Diploma in any field

- Working experience in the social service sector will be advantageous

- Bilingual and computer literate in MS Office

- Able to work on 3 rotating shifts

- Have a good understanding of elderly needs and happy to work with the elderly

- A good team leader and player

- Only Singaporeans & Permanent Residents need apply

- Work location: Buangkok Green

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

-Care Assistance – Level 1

-Client Supervision – Level 1

-Conflict Management – Level 1

-Emergency Response and Crisis Management – Level 2

-Para-Counselling – Level 1

-Social Service Programme Implementation – Level 1

-Support Services to Persons with Disabilities – Level 1

Good-To-Have Competencies

-Diversity Awareness and Management – Level 2

-Ethics, Values and Legislation – Level 1

-Reflexive Practive – Level 1

-Resilience and Self-care – Level 1

Critical Core Skills

-Communication – Basic

-Influence – Basic

-Collaboration – Intermediate

-Adaptability – Basic

-Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

Company: Automobile/Automotive, Manufacturing Company

Location: Central (Near MRT Station)

Position: Coordinator - Operations Support (Job ID: 18786)

Job Description

• Responsible for the efficient, timely and accurate preparation of shipping documents.
• Ensures timely notification and dispatch of shipping documents to customers and logistic providers.
• Check and process the freight billing from the logistic providers
• Maintenance of payment process to suppliers and insurance application.
• To achieve visualization of Key Performance of the department's goal and objectives.

Job Requirement

• Teamwork
• Communication skills
• Time management and accuracy
• Microsoft Office Proficiency (Excel, Word, Powerpoint)
• Candidate with knowledge and/or experience in logistics/supply chain field will be an added advantage.

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Job Description:

• Assist in preparation and serving of food, beverages, and deserts in a safe, clean & hygienic manner

• Performs regular tidying and cleaning of common and client's bed area including bedside locker, tables, commode chairs and shower seats.

• Responsible for housing keeping duties and ensure storage areas, pantry, and fridge are kept clean and dry

• Perform portering duties and assisting in admission, transfer and discharging of Clients

• Attending and ensuring that client’s needs are attended

Requirments:

• Minimum Primary School Education
• Able to speak and understand english and chinese
• Able to commit 5.5 days

Responsibilities:

• Act as a primary point of contact between customers and the workshop, ensuring effective communication and a seamless service experience.
• Provide expert advice to customers on their vehicle's maintenance and repair needs,
• Record customer concerns accurately, communicate service quotations, and estimate job completion.
• Monitor service and repair progress, conduct post-repair inspections, and coordinate rectifications if needed.
• Handle all documentation, cost estimates, billing, and ensure the timely closure of job cards.

Requirements:

• Nitec/Diploma/Degree in Engineering preferably automotive-related.
• Have a minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
• Possess the ability to detect basic vehicle faults and problems.
• Demonstrate the ability to work positively under pressure and meet tight deadlines.
• Display excellent communication and interpersonal skills.
• Possess proficient computer skills to manage customer information and process service orders.
• Work location at Jalan Besut

Job Desription:

• Assist in preparation and serving of food, beverages, and deserts in a safe, clean & hygienic manner

• Performs regular tidying and cleaning of common and client's bed area including bedside locker, tables, commode chairs and shower seats

.• Responsible for housing keeping duties and ensure storage areas, pantry, and fridge are kept clean and dry

• Perform portering duties and assisting in admission, transfer

Requirements:

• Minimum Primary School Education
• Able to speak and understand English and Chinese
• Able to commit 5.5 days

The Customer Service Representative is responsible for achieving the highest level of Customer Service to both internal and external customers. Striving to achieve goals and objectives set within the department with the emphasis on quality and efficiency.

Responsibilities:

• Customer Service consists of International & Domestic Customer Service servicing customers supplied from Singapore (SADC & SDS)
• Provide customer service to customers, Field Based Representatives, Territory Managers and Internal Department.
• Ensure customer support is carried out in an efficient and timely manner.
• Ensure a high level of professionalism is met when interacting with both internal and external customers.
• Processing Customer Orders (Sales Orders, Consignment Orders & Blanket Orders)
• Process Media Orders
• Process shipments for Customers
• Prepare Letter of Credits for orders
• Answering and following up on customer queries

• Process and maintain standing monthly orders
• Chasing up customer orders
• Initiate the process of return goods
• Answering and transferring non-customer related phone calls
• Preparing Customer Service related Reports
• Identify and suggest improvements for Customer Service
• Continually evaluate and develop Customer Service procedures that are required as part of our quality system. Guaranteeing compliance to the quality system while ensuring continued efficiencies are gained but not disadvantaging the customer
• Other duties may be directed from time to time

Requirements:

• Degree or Diploma in Supply Chain Management, Logistics Management, Business Administration or other related discipline
• At least 3 years or above working experience in related Customer Service field, preferably from international trading business sector
• Resourceful and confident candidate who are able to thrive in a fast paced working environment

• Able to prioritize and multitask with minimum supervision
• Able to work independently and meet deadline.

• Well organized, with excellent telephone etiquette and strong sense of urgency
• Proficiency in PC applications – Word, Excel and Outlook
• Able to communicate in another language besides English to serve our APAC customers

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R21101676 (Ng Zhi Qing Alethea)

Job Description:

• Oversee the daily operations of the outlet for efficient operations.
• Set sales objectives by doing annual sales forecasts and analyzing variances.
• Plan, execute and review sales promotion campaigns periodically.
• Ensure promotions are accurate and merchandised to the Company’s standards.
• Monitor merchandise stock level, turnover, stock ordering, and monthly stock take.
• Contribute to team effort by achieving daily and monthly sales targets.
• Ensure excellent customer service standards.
• Train and guide new and existing staff.
• Evaluate and provide appraisals of staff.
• Make decisions on issues such as recruitment and discipline.
• Bank in daily cash receipts.
• Maintain outlet’s cleanliness and safety measures.

Requirements:

• Pleasant and independent personality
• Able to provide leadership with good decision-making skills.
• Possess excellent customer service and communication skills
• Must work on the weekends & public holidays
• Service-oriented, motivated, and sales driven

Our goal is to have the voice of our customers at the center of our communications and our sales engagements. We believe it is their passion, enthusiasm and success that will best inspire other customers and prospects to embrace the innovative applications that we bring to market.

This is the job for you if you have a strong passion for understanding customers and an ability to develop and nurture working relationships with practitioners and C-level executives. You’re an organized, strategic thinker that can turn customers into rockstar advocates for industry marketing programs and sales efforts. You're a team player who loves collaborating with other stakeholder teams, including sales, customer success, and product marketing, to stay tightly aligned on customer priorities and readiness and messaging. You’re analytical and data-driven and can track a set of goals to measure the effectiveness of customer advocacy efforts.

Responsibilities:

• Develop a community of customer advocates that articulate the value of Source, secure and manage customer advocacy pipeline supporting the industry initiatives
  Engage with senior level customers in business conversations, and develop highly engaged, mutually-beneficial reference relationships
  Ensure a positive customer experience through day-to-day activities
  
• Produce evidence of customer successWork with stakeholder groups (e.g. solution marketing, customer success) to align customer content with buying center and industry messages and story lines
  Collaborate with marketing colleagues to create high-quality customer assets and sales tools including case studies, videos, presentations, podcasts, webinars, etc.
  Support priority industry activities with customer stories, such as trade shows, events, demand campaigns, brand campaigns.
• Work as an advocate for our team and customers internally
• Bring innovation and creative ideas to leverage the customer voice in content and marketing activities

Experience/Skills:

• 3+ years’ experience in B2B communications and/or B2B marketing
• Experience with customer advocacy programs or working with customers on marketing activities
• Demonstrated ability to build strong, lasting relationships with internal and external constituents (customers, product marketing, sales, executives, etc.)
• Strength in working with cross-functional teams
• Experience in developing and executing creative ideas and program
• Strong strategic thinking, problem solving, and analytical skills
• Superb writing and general communications skills
• Team-oriented approach
• Required to be bilingual in English and Korean

Location: This role will be based in Singapore and will support ASEAN, Hong Kong, Taiwan & Korea market.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

This advertisement is for the recruiting position of AV and ICT Services.

If successfully selected, you will be seconded to a MOE Secondary School located in Ang Mo Kio St 42.

Contract Period: From 1 April 2024 to 31 March 2025.

Option to Extend: for a further period of 12 months

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7.00am to 4.30pm, inclusive of 1 hr lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

Audio-Visual and Information & Communication Technology

• Manage Audio Visual equipment during all major school events
• Set up, test and operate sound/light/Audio Visual systems during school events (e.g. meetings, assemblies, sports day, speech day)
• Maintain inventory and loan records of Audio Visual and Infocomm Technology equipment examples: Projectors, Visualizers, Swivel, cables, sound systems etc
• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.
• Manage Audio Visual equipment in classrooms and all other special rooms and monitor the equipment usage and carry out maintenance on yearly basis.
• Coordinate with vendors on repair services
• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories
• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Train the CCA Information Technology Club students to operate the Public Address System equipment/service during assembly and school events
• Prepare CD players and batteries for school and national examinations (e.g. Listening Comprehension, Oral)
• Burning of CDs for examination and school events
• Assist in taking photographs and recording videos for school events, and ah-hoc activities • Convert video tapes programmes to CDs
• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

The Personnel shall minimally have the following qualifications, experience and skills:

• Possessed a certificate in related field, or its equivalent.
• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.
• Candidate with at least two years of relevant experiences within the past three years will be preferred.

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

Responsibilities:-

• Develop and maintain relationships with new and existing customers to achieve sales and services objectives.
• Maintain high levels of customer care and provide good-after-sales customer services and members’ retention.
• Generating leads through roadshows / events / outdoor activities and turning them into actual sales figures to achieve targets for the club.
• Market our centre products, identify and create sales opportunities.
• Create appointments with customers and recommend suitable solutions according to their needs and requirements.

This position will support and work closely with local Distributors to maximize product initiatives within the region. Develop and execute regional activities such as congresses, rep trainings and MedEd initiatives.

Responsibilities:

• Provide technical product training and support to distributor sales teams as well as to doctors, nurses and/or technicians on the use of Cook products.
• Support training sales reps and customers in regional meetings.
• Attend national and local meetings to support sales, procedural and product training.
• Support and assist in the creation of training materials.
• Identify opportunities to organize training, hands-on workshops, etc.
• Develop and cultivate working relationships with subject matter experts.
• Support clinical activities, test and research programs.
• Support new product prototype testing, perform field market analysis.
• Support new product launches and product presentations, tracking progress and growth.
• Co-ride with distributor sales teams to support indirect sales
• Identify customer opportunities for key products.
• Communicate regularly with DSM Lead/IBMs on targets and strategies to identify market and growth opportunities.
• Help DSM Lead/IBM to define detailed business plans for distributors, ensuring their needs are well defined, assessed and supported by the IMM and Division teams.
• Work with marketing, product managers and other project managers on achieving regional goals.
• Provide written reports to the DSM Lead/Manager, Indirect Business (SEA/IMM).
• Within scope of responsibility, ensure all quality, regulatory, and product specific requirements are met.
• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policy.
• Ensure that Cook's Code of Conduct is complied with in all business matters carried out on COOK’s behalf by both Cook employees and Distributors.

Requirements:

• Degree or above, major in medical science, business or other related discipline is preferred
• Ability to communicate fluently in English.
• Prior experience in outside medical sales or relevant clinical procedural experience preferred.
• Medical/clinical experience or knowledge of relevant clinical procedures preferred.
• Experience in providing training preferred.
• Knowledge of Microsoft software, e.g. Word, Excel, PowerPoint required.
• Knowledge both of Cook and competitive products preferred.
• Knowledge of the product range of the Division/Specialty and understanding of the associated medical discipline preferred.
• Ability to travel domestically and weekends as needed up to 75%.

• Clinic Receptionist ) - 5.5 Days week ( Office Hours)
• Answer phone calls and reply to customer enquiries.
• Making appointments and coordinate appointments.
• Register patients.
• Sending appointment reminders to patients.
• Prepare case notes and insurance claim forms.
• Handling Corporate and OTAI billing. Ensure billing details are correct.
• Handle OTAI claims.
• Liaise with OTAI for Letter of Guarantee (LOG).
• Liaise with specialist clinics, hospitals, laboratories and radiology for billing.
• Ensure to follow up outstanding payment from corporate, OTAI and self-payment patients.
• Maintain clinic facilities.
• Can speak Japanese language

Requirements

· 5.5 work week

. Pleasant and able to converse in Japanese to the Japanses-patients

EnviroDynamics Solutions Pte Ltd

Anna Toh

Reg. No: R23118739

EA License No.: 12C6285

Email CV to : [email protected]

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Be the Subject Matter Expert in managing Red Hat JBoss, IBM WebSphere, and IBM MQ.
• Perform Ad-hoc root cause analysis and problem resolution.
• Research and recommend innovative and automated approaches for System administration tasks.
• Create and modify scripts to automate tasks using Shell programming.
• Actively involved in disaster recovery plan.
• Execute service and change requests from users.
• Manage, coordinate, and implement software upgrades, security patches, hot fixes on servers.
• Participant and perform assistance in regular compliance and/or audit related activities.
• Perform regular security monitoring to identify any possible intrusions.
• Remediate VA scan vulnerabilities, perform security assessments and harden system for continual improvements.
• Interface and collaborate with cross functional teams to facilitate system enhancement.
• Prepare written documentation and operating procedures for system enhancement.
• Maintain best practices in managing systems and services across all environments.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• Min 3 years of proven experience as a Middleware engineer, with a focus on Red Hat JBoss, IBM WebSphere, and IBM MQ.
• Strong understanding of application server concepts and technologies.
• Proficiency in installing, configuring, and administering Red Hat JBoss and IBM WebSphere application servers.
• Knowledge of IBM MQ messaging middleware, including queue managers, channels, and message queuing protocols.
• Familiarity with enterprise application architectures and deployment methodologies.
• Experience in troubleshooting and resolving middleware-related issues in a production environment.
• Strong scripting and automation skills (e.g., Shell, Python, or PowerShell).
• Solid understanding of networking concepts and protocols.
• Excellent problem-solving and analytical skills, strong communication and collaboration skills.
• Certifications in Red Hat JBoss, IBM WebSphere, or IBM MQ preferred.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

Can work 3 shift will be good!!!

As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.

Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanations, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• Call Centre Experience
• Required to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Description:

• Patient registration
• Schedule appointments
• Counter customer service dutis

Requirements:

• Min. N/O/A levels
• Commit only Tues/Wed/Thurs

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220!

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Field Service Technician or Engineer with a qualification from the Information, Communication and Technology (ICT) industry, and experience supporting maritime infrastructure and advanced IT solutions. Responsibilities and tasks:

-Monitor condition and maintain optimal operation of maritime sensor networks, servers, and IT infrastructure with high focus on cyber security.

-Provision of ICT technical support service including operating systems (Windows & Linux), RDBS (primarily SQL Server), 3rd party software (primarily VMware), proprietary software and networks (LAN/WAN).

-Act as link between end-users and higher-level support.

-Conduct preventative and rectification maintenance at customer locations world-wide both on land and offshore.

-Conduct installation, commissioning, and setting-to-work activities at customer locations world-wide.

-Provision of technical and operational training at customer locations world-wide.

-Inclusion in a shared duty roster for remote and on-site support service 24 /7 including weekends.

-Provision of technical support service for marine sensors including radar, radio, CCTV, AIS, etc.

-Participate in Customer Support department meetings, if required.

-Precise reporting and documentation of performed maintenance and rectification.

- Any other appropriate tasks required by the Line Manager.

Requirement

• Diploma/Degree in Information Technology or equivalent
• At least 1 year of System Support experience
• Skills on File Transfer/System Support/Java/SQL/XML/Oracle/SAP

Responsibilities

• Manage and monitor all data interfaces between systems
• Perform system patching, application patch deployment and reporting.
• Ensure the good levels of systems and application availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain and update security and vulnerabilities register.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Job Description

• Industry/ Organization Type: Manufacturing (Shipbuilding)
• Position Title: Mechanical Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 8.30 AM – 5.30 PM)
• Salary Package: Basic salary up to $3,200 + Variable Bonus + OT
• Duration: Permanent Role

Key Responsibilities

• Assist in the design, analysis, and troubleshooting of mechanical systems and components for marine applications.
• Collaborate with cross-functional teams on the installation and commissioning of mechanical equipment and systems on vessels and offshore structures.
• Perform regular inspections and maintenance to ensure mechanical systems function properly and adhere to safety standards.
• Work alongside senior engineers to enhance mechanical systems for optimal performance and efficiency.
• Contribute to the creation of project specifications, documentation, and technical reports.

APPLY NOW!!!

• Diploma or Degree in Mechanical Engineering or related field
• Effective communication and teamwork abilities
• Able to work on vessel
• Candidates without experience are welcome to apply. Training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66153 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641