Total 7,225 Customer Service job vacancies in no 3 changi business park crescent changi business park singapore

Job Title: Customer Service Representative

Location: 77 Robinson Road

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

Some of the things you’ll be doing:

Reception

• Receptionist duties such as receiving and attending to visitors / guests in a welcoming and professional manner
• Handling incoming calls, attending to enquiries and transferring as appropriate.
• Scheduling meetings and appointments, managing the office agenda, meeting rooms.
• Coordinating of incoming and outgoing mail and packages.

General admin

• Provide full office administrative and secretarial support including, events coordination, liaising with IT support and vendors.
• General administration and maintenance such as office storage, Logistics preparation for staff workstations, access cards, laptops, stationaries, booking of meeting rooms, local and overseas courier arrangement and other office fixed assets.
• Administrative requests made by the team, record the request on log sheet and to carry out the work request.
• To ensure vendors invoices are processed and sent to Finance on a timely manner. This includes consolidating the supporting documents and submitting them together with the invoice.
• Generate end of month report such as Biostar to ensure Door Access list are up to date with the recent logs. To ensure the system is up and running for onboarding/offboarding purposes.
• Generate monthly Google form to extract the manpower list and to ensure no lapses with MOM regulations.
• Overseeing all office supplies and arrange for servicing/maintenance.
• To keep track of pantry & stationary supplies and ensuring that order has been placed on a timely manner.
• Ensuring cleanliness and tidiness of the office and to maintain housekeeping standard according to company’s regulations.
• Any other duties as assigned.

Business Units Related

• Mail Processing which includes collection, sorting, scanning and file to the relevant folders
• Scanning of work documents for departments.

What technical skills, experience, and qualifications do you need?

• 3-5 years of experience as front desk receptionist, admin or similar role preferred
• Able to work independently with minimal supervision
• Ability to be resourceful, pro-active & responsible
• Projects professional attitude and image
• Excellent organizational skills

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Provide technical support to customers and assistance for vision-related issues before and after service.
• Evaluate and qualify new products for technical compatibility and customer satisfaction.

Requirements

• Strong understanding of cameras, lenses, and optics.
• Experience with machine vision applications; AOI experience is a plus.
• Willingness to travel on short notice.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Summary

Warranty Cost Planning & Support
•Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
•Responsible with Budget Planning and Forecast for warranty support cost.
•Analyse the reason of gap (if any) between Actualized spending vs Planning.
•Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)

Support Extended Warranty function.
•Support the setup of extended warranty package and price for company’s products.
•Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
•Support extended warranty cost and profitability reporting and analysis.
•Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.

Key Accountabilities
•Timely submission of AS cost monthly/BP/FC reporting to FinancEe.
•Provide quality review/analysis/reporting of Warranty cost.
•Ensuring ESCs and Product Group cost ratio are actualized to target.

Key Job Requirements

Job / Skills Competencies
•Strong data analysis skill, especially dealing with cost/ profit.
•Good collaboration, communication (verbal/written), and presentation skill.
•Possess problem-solving and continuous improvement mindset.
•Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
•Working experience with ERP systems (preferably SAP).

Critical Work Experience
•Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.

Qualifications
o Diploma or Degree in Business/Finance/Management

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24491

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Juancho Villafuerte   |   Registration No:R24119907

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Oversee building and data centre facilities components, including Building Management System, Fire Detection and Protection systems, Energy Management System, Chiller, Electrical
• Conduct troubleshooting and maintenance of facility equipment
• Manage contracts for facilities and equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Responds to emergency and be on 24x7 standby
• Oversee new data centre projects including renovation and maintenance
• Responsible for site inspections / audits by authorities
• Scheduling and tracking of servicing jobs and vendor management

Requirements

• Educational qualification in Electrical / Mechanical Engineering or equivalent
• At least 1 – 2 years’ relevant experience in DC facility management and vendor management

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Primary Objective:

• To assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Operations

• Trade validation to ensure booked deals are accurately captured in trade system (e.g. Murex)
• Manage trade confirmation as part of process control
• Minimize settlement risks by ensuring all deal confirmations are sent out timely and with accuracy
• Monitor trade settlement and construct payment advices
• Ensure all deals are settled timely and efficiently to avoid overdraft costs and other compensations
• Follow up with counterparty immediately to facilitate and drive any break resolution
• Static data and SSI creation/ maintenance support
• Rate fixing and prices upload into trade system
• Reconciliation and Nostro outage investigations
• Posting of accounting entries
• Involve in providing user requirement and user acceptance testing (UAT) for New Product and/or Change Request (CR)
• Provide support to the business units for business development and customer service
• Other administrative tasks relating to supporting business
• Provide custodian and nominees support to other business units where required
• Ensure securities holdings and cash position are reconciled
• Ensure securities processes (i.e. trade settlements, share transfers and corporate actions) are executed in a timely manner
• Manage custody billing
• Ensure timely submission of statutory returns and certification to the relevant bodies 

Process Improvement

• Constant review and feedback of existing processes and workflows to improve productivity and to mitigate risks.
• Implement the operations of new treasury products and inter-bank funds transfer services, develop and recommend processing and control procedures.
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Provide support to projects and initiatives which increase automation

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

· Manage overall project database including develop and implement of statistical reports

· Interpret data, analyze results using statistical techniques and provide ongoing reports

· Acquire data from primary or secondary data sources and maintain data systems

· Work with management to prioritize business and information needs

· Locate and define new process improvement opportunitie

· Provide quality assurance of imported data

· Report the results back to the project managers and stakeholders

· Lead a team of Customer Service Officers to achieve KPI

· Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information

· Handle incoming hotline and mailbox enquiries to resolve respondents’ issues

· Compile, record, input survey returns and data accurately into the system

· Conduct data verification of completed survey cases to ensure accuracy and reliability of data

· Set KPI for the officers in accordance to the project timeline to ensure project’s success

· Provide assistance, guidance, and coaching support to officers to meet KPI

· Assess work performance of officers and identify areas that need improvement

· Ensure that the given KPI for the team are being met based on the project timeline

· Monitor and provide project status report to manager

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5993

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Inside Sales

Salary: $2,200 - $3,300

Address: Bukit Merah [ 3 Bus stop from Tiong Bahru MRT ]

Working hours: Monday - Friday / 8.45am to 6pm
Alternate Saturday / 8.45am to 1.15pm

Job Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Sales support & operation work, manage all documentation and follow up with existing customers and new prospect.
• Able to propose telecommunication solutions to customers.
• Assist in application procedures.

Job Requirements:

• Minimum Diploma in any relevant field of studies
• 2 years of relevant experience
• Possess good knowledge and understanding of IT and Unified Communications (UC) products will be added advantage

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Minimum A Level (3 H2, 2H1),- Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

Job Summary:

The Receptionist cum Admin Assistant is responsible for managing front desk activities and providing administrative support to ensure efficient office operations. Duties include greeting visitors, answering phone calls and emails, scheduling appointments, maintaining office supplies, and assisting with administrative tasks as needed. The ideal candidate is organized, professional, and proficient in office software and communication skill.

Job Descriptions :

Reception

• Attend to phone calls and walk in enquires.
• Attend to unwell students
•  Provide administrative support to stakeholders.
•  Maintain the tidiness and cleanliness of the Reception Area at all times.

General Administration

•  Manage the loan and returns of college attires and blazers and maintain the loan records.
•  Manage the borrowing and returning of keys.
•  Assist to count, sort, pack and distribute college materials.
•  Maintain the forms in the reception trays to ensure forms are current.
•  Replenishment of staff stationeries (markers, dusters etc)
•  Support school events and any duties assigned by school.

Job Requirement :

•  Minimum GCE “N” level
•  Shall preferably has 2 years of relevant work experience.
•  Good communication and inter-personal skills
•  Good customer service skills
•  Proficient in MS Office

EA Personnel Name: Lyana Gwee
EA Personnel No: R22110922
EA License No: 95C5411

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Marine Service Engineer

Location at Tuas, work on site

5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm

Salary: $ 2,500 - $4,500 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Customer Service and Administration Executive

• S$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance)
• 5 days Mon – Fri
• 9am – 6pm
• Nearest Mrt: Taiseng

Responsibilities

• Address and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions.
• Assist with customer service appointments and address product-related questions.
• Organize and manage inventory to ensure timely order fulfilment.
• Perform daily administrative tasks related to operations and logistics.

Requirements

• Degree or diploma, or equivalent qualifications.
• Basic proficiency in Microsoft Office applications.
• Experience with managing e-commerce platforms is a plus, but training will be provided if necessary.
• Unloads and pack ordered items (5 – 10kg)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

The Survey Experience Quality Specialist will be responsible for monitoring and ensuring compliance with survey standards and regulations to maintain a high level of quality in survey experiences. This role will involve conducting audits, providing feedback, and implementing improvements to enhance the overall survey process. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for ensuring the best possible experience for survey respondents.

• Understand the Call Centre Systems and it’s concept
• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6288

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Title: Nightclub Service Crew

Job Description:We are seeking enthusiastic and customer-oriented individuals to join our team as Nightclub Service Crew. As a member of our service crew, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests. Your duties will include greeting and seating guests, taking drink orders, serving beverages, maintaining cleanliness in the venue, and assisting with various tasks to support the smooth operation of the nightclub. This position offers an exciting opportunity to work in a dynamic and fast-paced environment and be a part of a vibrant nightlife scene.

Responsibilities:

• Greet and welcome guests upon arrival, providing a friendly and hospitable atmosphere.
• Take drink orders accurately and efficiently, ensuring prompt service.
• Serve beverages to guests while adhering to responsible alcohol service guidelines.
• Maintain cleanliness and organization in the nightclub, including bar areas, tables, and restrooms.
• Monitor the crowd and address any disturbances or issues that may arise.
• Communicate effectively with other staff members to ensure smooth coordination of tasks.
• Uphold the nightclub's policies and procedures, including age and dress code requirements.
• Provide information about drink specials, promotions, and entertainment events to guests.

Requirements:

• Prior experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong attention to detail and organizational skills.
• Willingness to work late nights, weekends, and holidays as required.
• Ability to stand and walk for extended periods.
• Must be at least 21 years of age or older.
• Knowledge of responsible alcohol service practices is a plus.

Join our team and become a part of the excitement at our nightclub! Apply now to kick-start your career in the hospitality industry.

About Us!

Flex is a boutique bar located in the financial city commercial district of Singapore that starts to refine every operational detail from a diversified perspective. Flex represents our admiration towards music and art. It is the embodiment of culture, fashion, avant-garde, and forward thinking.

F#Fair L#Legacy E#Experience X#Factor

Job Responsibilities:

· Providing basic research support by conducting desktop scans and research activities to gather relevant information for operational planning and transformation initiatives within the Family Life Group.

· Utilizing Microsoft or other tools to collect, analyze, and present data from research activities to support decision-making and identify areas for improvement.

· Supporting project progress coordination, documentation, and tracking of key research and transformation initiatives to ensure alignment with project requirements and timeline.

· Assisting with administrative tasks such as preparing for meetings, supporting collation of information across teams, and providing logistics support for workplan/engagement sessions.

· Contributing to the development and maintenance of Knowledge Management by organizing and maintaining an archive of operational planning materials.

· These responsibilities are crucial in supporting the overall success of the Family Life Group's operational planning and transformation initiatives.

Job Requirements:

• Degree in relevant field

• Coordination or project management experience

• Research work experience in preferred.

• Able to demonstrate critical thinking and analytical skills.

Location : Redhill

Salary : S$2,800.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Responsibilities:

1. Develop and execute the human resources strategy for the Singapore branch, ensuring alignment with the overall corporate strategy.
2. Oversee comprehensive human resources functions for the Singapore branch, including but not limited to recruitment, training, performance management, and employee relations.
3. Manage administrative affairs for the Singapore branch, including office facility management, logistical support, procurement, and maintenance of equipment.
4. Assist in communication and collaboration with local government agencies and labor authorities in Singapore.
5. Handle employee welfare, labor contracts, and other related matters in compliance with local regulations and company policies.
6. Coordinate with local vendors to ensure the timely provision of office supplies and services.
7. Ensure the development, implementation, and updating of human resources policies and administrative procedures for the Singapore branch.
8. Lead the implementation and execution of strategic initiatives for talent development and learning, including conducting learning needs analysis, developing comprehensive learning plans, and managing enterprise-wide learning programs such as leadership development, professional conversion programs, and work-study programs.
9. Collaborate with stakeholders to create and implement talent attraction and retention initiatives, integrating technology-enabled and microlearning modules into the talent development framework.
10. Manage talent management processes and execute high-potential development and succession planning with guidance from the Center of Excellence, providing support for talent and succession planning processes and preparations for talent review meetings.
11. Analyze metrics and KPIs to track talent development, succession planning, learning utilization, and other outcomes related to talent and learning development.

Qualifications:

1. Minimum a bachelor’s degree in human resource management, Business Studies/Administration/Management, or equivalent.
2. Minimum 10 years of HR/Admin managerial experience with business partnering and change management skills/experience.
3. Strategic HR competencies required include Talent Management, Leadership Development, Time Management, Succession Planning, and Coaching.
4. Professional HR related certification i.e. IHRP, etc. and HR experience in the financial industry are not a must, but an added advantage.
5. Familiarity with Singapore employment laws, regulations, and best practices, with a commitment to maintaining compliance and confidentiality.

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2500 - $3500

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Working Days: Monday - Friday (public holidays off)
• Working Hours: 7am-2pm / 9am-4pm (Rotate shift , 30mins break)
• Salary: $1,700

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications

Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

https://t.me/fastrecruitmentsg

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We are looking for an experienced and proactive Senior IT Support Engineer for one of our global clients. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (Inclusive 1 hr break time)
• Salary: $2300 - $2500
• Locations: Raffles Place / One North MRT [ fix location ]

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279